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Better Body Fitness of Montana Inc.
2700 Paxson St suite h suite h, Missoula, MT 59801, United States
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Comments
Sa
Review №1

I had my elliptical tuned up at the suggestion of Better Body Fitness, where I purchased it. The technician was friendly but now the machine is noisier than before it was serviced. Im not thrilled to have spent $95.00 for that.

Ho
Review №2

I purchased a Precor AMT.Pre-sales was extremely professional and friendly. Sales was extremely professional and friendly. Delivery was extremely professional and friendly.Kudos to Ryan and Bronson were great.This was not an easy delivery but Bronson found a way.

Gr
Review №3

I purchased a treadmill from Better Body Fitness of Montanas Missoula location. Pre-sales service was good. But it seems their commitment to you ends the moment you take delivery of the product. The day after I picked up the treadmill it became clear that the console would not connect to my home network. Better Body Fitness of Montana left me to work the problem with the manufacturer technical support, who determined the console was defective. Better Body Fitness of Montana would not exchange the defective console for one they had in stock; and this was less than 48 hours since I took delivery of the equipment. They would only handle the problem as a manufacturer warranty claim, as if I had just walked in off the street. Then it took Better Body Fitness of Montana two and a half business days to make exactly one failed attempt to contact the manufacturer about the issue. That kinda help I dont need, so I decided to work the issue directly with the manufacturer.In summary, the staff I dealt with seemed knowledgeable and well-meaning, but the business is not set up to provide top tier retail service. What you have at the moment of delivery is about all you are going to get after spending your money with Better Body Fitness of Montana.

As
Review №4

I recently purchased a massage gun but upon receiving it I found out it was defective. I called the company and they rectified the situation immediately, by ordering me a new one. They are a wonderful company to work with and I would highly recommend them to anyone looking for high quality equipment and excellent service.

Kr
Review №5

Dillon was incredibly helpful and informative when we were selecting our equipment. We did not feel pressured at all. The delivery was flawless and the guys had great attitudes even when I asked them to move things after it was set up! I highly recommend!

Ja
Review №6

Staff was very helpful during the sales process and Bronson did an excellent job installing our new equipment. Very courteous, safe and knowledgeable. Thanks!

Mi
Review №7

Polite, professional, and on time! Thank you for the installation!

sh
Review №8

I really appreciated the excellent service I received from Better Body Fitness Montana! They quickly responded to my inquiries and all of my questions were expertly answered. BBFM helped me choose the ideal equipment for my in home gym! I would highly recommend working with them!

Ka
Review №9

Incredibly convenient, got everything I needed in for my home gym in 20min. Great selection, good prices and wonderful customer service. Extremely approachable and helpful!

Ma
Review №10

My mother needed a stationary bike with which to exercise - post knee surgery. Ryan helped us find just the right bike for her...easy to use and reprogram....perfect for her needs.

Pa
Review №11

Staff was friendly and very helpful.

W
Review №12

Friendly, fast, and on time!

j
Review №13

Just bought a treadmill. Knowledgeable staff.

La
Review №14

Not my first experience here. As always, friendly, professional service

Jo
Review №15

Great buying and delivery experience

Information
16 Photos
15 Comments
5 Rating
  • Address:2700 Paxson St suite h suite h, Missoula, MT 59801, United States
  • Site:http://www.betterbodymontana.com/
  • Phone:+1 406-215-1388
Categories
  • Exercise equipment store
Working hours
  • Monday:10AM–5:30PM
  • Tuesday:12–4PM
  • Wednesday:Closed
  • Thursday:10AM–5:30PM
  • Friday:10AM–5:30PM
  • Saturday:10AM–5:30PM
  • Sunday:10AM–5:30PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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