Called to find out what product to but I was quickly shut down and told they cant help me and didnt know who I should call to get the answers I seeked
I am a firm believer in your ultima product line,but at this moment after building my bike with your ultima parts specifically,a 6 speed overdrive transmission with less than 4k miles on it and the final drive gear breaks and the shifter pawl is the culprit and after being told by your staff i could order the parts i needed and given the website to go to for the exploded view of the trans and identified the parts needed,not a single midwest dealer would order the parts i need to repair this trans.i am highly bothered by the fact that they all told me all they could do was sell me a new unit can not order the parts.So i am having another unit shipped to me but not happy when this is a repairable problem but your dealers fix is by a new one.But i promise MIDWEST one thing if these parts are not made available in a reasonable time,so i can try to recoup some of my money this will not be the last you hear from me.I am running a 113 ci ultima engine,ultima ignition,bought all my parts to build this bike thru your dealers Jireh,bikers choice,Dennis kirk,jp cycles,just to name a few 30k in parts and this is how you treat me.please fix this.
Need new employees with better attitudes.
The employees I had contact with where very up to date with the items I purchased and super nice.
Shame on you FOR SELLING OUT TO YET ANOTHER FUVKING CHINESE COMPANY..YA NOW ITS BEEN 2 MONTHS WAITING FOR A SIMPLE EVERYDAY GASKET ROCKER BOX GASKET PART 77-443 ...BEWARE AMERICA OF SELL OUTS ANYBODY OUT THERE CAN HELP
Good customer service vary nice people
MIDWEST IS VERY PROFESSIONAL, AND KIND FOLKS, AND REASONABLE ON THEIR PRICES.
Tried to get some tech advise and was hung up on!
They are very helpful and they work hard.
Good customer service and support
Great! In and out, service with a smile.
Bad communications
Midwest Motorcycle Supply is on it!!!