The guy was super nice and helpful and cute 🤪. I’m not from town but won’t mind taking a trip there if I have to. Def great customer service. 10000% recommended

Super well-organized and clean shop! I was helped right away and there were no issues finding what I needed.

Literally amazing store. Never had a problem, always finding what I need and the workers have amazing vibes and are super kind. Great store, never going anywhere else

Yeah great selection good stock of stuff the only reason theyre getting 4 stars instead of 5 thats because they dont have the best selection and the prices are a bit high competitive with everything else around as far as vape shops go but compared to the prices I can get online are down in South Carolina where I live now It felt like robbery. One cat that works there though is a real cool dude every time I went in there we would talk UFC and I would end up spending a 1/2 an hour talking with him he was a cool dude knowledgeable and just fun to talk to so thats where most of the stars are coming from

Can’t express how good their service is - Non intimidating staff, fair prices, honest opinions, remote location, they cater to each individual and addresses their specific needs and steer you in the right direction. The goal isn’t JUST to make money, but for you to feel confident and happy about your purchase and look forward to using that new device or that new flavor of e-liquid. Focused on helping you quit smoking and use the alternative, or simply just enjoy your vaping experience. Would highly recommend you check them out.

The staff happened to be super cute and really friendly. Helped me get what i needed. Super in the no

Friendly,appreciative, and very helpful for my purchase, would recommend them for anybody.

Extremely helpful, excellent customer service and suggestions. Wide variety of products. Chances are youll find what youre looking for at a PuffCity establishment.

I have been to several Puff City locations and the one in Milford Ct is by far the friendliest and well stocked store. The gentleman that run the store treat you with the upmost respect and guide you through your purchases with great knowledge. There are closer locations that I pass everyday to work and I go out of my way to shop at the Milford store due to the fact they are well stocked and so polite. Would be lost without them.

BEST SMOKE AND VAPE SHOP IVE EVER VISITED!!! VOLCAN AND ISH ARE SOME OF THE MOST HELPFUL PEOPLE AT ANY TYPE OF STORE!I didnt know smoke shops with this level of service even existed. Traveling for work, Ive shopped for vape supplies in several states. Puff City is far and away the best. Volcan was incredibly helpful, and took plenty of time to listen to what I wanted in a new device and juice. I had a little problem with my pod, and he replaced it on the spot. I guess I hit the lottery with faulty devices, because my mod had some issues too (not their fault, SMOKs fault). Ish took care of me and replaced it straight away. Ill never go anywhere else for my vape needs again. Give them a visit! You wont be disappointed! (fair prices to boot!)

Good selection of kratom at reasonable prices. Friendly employee as well

Best place to buy vape everything else to smoke put of .... and they carry cbd..

Puff city has excellent customer service even for people who aren’t looking for a smoking or Vape option. They also have an excellent selection of high-quality Kratom and CBD which is great for people with cancer. I am impressed with Jay’s knowledge and his concern. Thank you brother I will be back

Love this smoke shop

These 2 Brothers are Awsum! Gr8 service, gr8 prices! And Beautiful Smiles!!😁Thanx Brothers!👌I want to add they are extremely helpful!!

Wow, found this place while picking up takeout next door. Amazing selection and decent prices. I didnt need anything at the time but just browsed their expansive selection. Now I know where to go whenever Ill need anything

Awesome place great owners they have it all ........

The employees are extremely nice, as well as the owner. I can get whatever i need just from stopping there. They are extremely helpful when a pen is having an issue, etc and will stop what they’re doing to help you.

This place is fantastic and such awesome pipe selections! The two gentlemen working today were amazing, helped my find the proper pieces for my rigs and they were super nice! I live in Shelton and Ill be doing my skoke shopping here from now on. Thanks puff city Milford! You guys rock!

Great service and products! Owner is very friendly!

They had the flavor I wanted (Jam monster). Sales guy was nice. Prices were on par with other shops I’ve been to.

Great customer service! Prices are absolutely amazing. They’ve got a great selection of juices at affordable prices!

Really great place. The guys who own it are very friendly and incredibly helpful. Went in knowing nothing, and they had no problem answering all my questions. Their inventory is the largest Ive seen, so youll be able to walk out of this store with a quality product.

Always so helpful and so friendly

No stars! Bought a pen from here the guy would only sell me the display pen was very rude about it then that night it stops working. I call and they TELL ME TO COME BACK FOR A SWITCH, and then once I get there tell me oh he heard me wrong over the phone thought I was talking about a different device and theres nothing they can do. Then proceeded to rudely tell me it was illegal to take his merchandise back even tho I had put nothing illegal through it! Worst experience ever at a vape shop dont go here

Customer service was great! employee was very knowledgable of everthing in store

Puff City ,Milford is a one stop vape shop.The owner and staff are very knowledgeable and friendly, helpful and cool too.Always has newest products on market and prices are great.

Great shop that has all your needs with hard to beat prices. Management is knowledgeable and super friendly. These guys are relatively new in time but they got the flames, definitely check them out.

Wide selection of tobacco, tobacco products and other related items such as CBD Oil. Appreciated knowledge of the staff and literature given to me on the benefits of Green Roads 350 MG. As benefits are for varying ailments, I feel it works positively on reducing inflammation. Since there are varying levels of potency, I would suggest that you go and try it for yourself while determining what level works best for your body..

Nice place the clerk went as far as explaining how to quit smoking to me not bad at all on par with prices of other vape shops but no in house flavors

This place is sick. Has everything you need with insanely affordable prices and the staff is nothing short of exceptional and helpful. Come here if you want a fun environment with amazing prices.

Great and helpful staff, very knowledgeable about their prices. Have great selection of items. Will definitely make it my go to stop for my smoke needs

The only place I go for my smoke and vape supplies! I went in there today because I was having issues with my Smok Mico device. I was fully intending having to purchase another one, but the employee who was the one who sold the vape to me initially took a look at it, figured out what the problem was, told me how to correct it, AND gave me a free coil with juice in it. He could have easily just told me to buy a new one but took the time to make sure I was happy with the product Id purchased from them. Everyone who works there has shown the same level of customer service and I always leave feeling happy to support them. Thanks Puff City!

This guy is awesome! He was very professional and extremely knowledgeable with his products (I had a list of questions about vape products and he gave me all the answers with smile maintained the whole time). This is my smoke shop :-)

Great service. Cheap prices. The store owner definitely know what his talking about. This is a one stop shop for all your smoke needs..

The staff is very knowledgeable of all the vape products they just dont try selling you stuff. Pricing is very good and have a large selection. The owner and his staff make you feel like family. Wont go anywhere else.

Knowledgeable and friendly staff, all around a great environment with just about everything you could ever need in store.

Totally Awsome Dudes are so helpful.Just picked up roor Bong-;Totally Stoked!

I love puff city. Best place around. The owner is amazing

First of all my husband and I walked in the store it was super clean & smelled amazing 💯The owner was super friendly and informative !!Ended up buying more than we came in for due to great prices !!!Highly recommend this smoke shop to everyone

Best prices around and the staff is always very polite and knowledgable. I highly recommend!

Best smokeshop in CT! So many options you can choose from. The manager is an amazing person, he knows everything in his inventory. You can ask him anything and I guarantee you he will have an answer.

Great customer service very helpful and knowledgeable about products. I would definitely go back and highly recommend !

It was a great experience. The guy behind the counter was very helpful and paitient. Has a nice set up in the store as well.

Very nice placeYou should visit there even you don’t think to buy any item

Dope hookahs & best customer service!

Ish is super nice!! Very knowledgeable and patient. Explained everything thoroughly and gave recommendations. Will come back!

Amazing shop with a great atmosphere the inside is always clean and shimmering like a diamond the owner is very friendly and he has some amazing workers that know what they are talking about and get you hooked up with exactly what you need rather than trying to just sell you things they will always have my business it’s been a pleasure thank you

Awesome staff, very nice and helpful if you need assistance. Definitely recommend

The staff here are very helpful and all around nice place.

Great staff, super friendly, helpful an inviting. Some of the best prices I’ve seen and they have it ALL. Everyone needs to check this place out!

Very friendly and knowledgable staff, this is best vape/smoke shop in southern CT! They have great prices and an even better selection of products.

Best Vape Shop in Ct and you can buy other products also. Its like Heaven for Tobacco lovers My Personal favorite Vape juice is Deep Fried Ice Cream smells and tastes amazing .

The best Vape/Smoke store in CT! Great customer service, great prices and a super friendly, knowledgeable staff!!

Great variety of products! Amazing customer service. Thank you, I will be back!

Best place to get premium vapes and juice, pipes. Reasonable price.

This smoke shop is the best around good service and mint stuff... get it while it hot

Ish was so helpful today! I came in looking for backwoods and he had every flavor plus a wide variety of other brands!

Awesome management highly recommend puff city seriously never going anywhere ever again 😍😀

Helpful service, nice looking shop. High quality items at great prices and a lovely staff.

Great place! Everyone is very nice and helpful, especially the owner.

Volkan was fantastic when we went it, was incredibly helpful, and made us feel very welcome. 10/10 will visit again!

Great place to go for batteries and much more,,great prices and a cool shop keeper, go there its better than online.

Great store, amazing customer service. They sell happiness here!

Great service, variety and prices

New place in Milford with great products. Ish was very helpful and friendly.

Great place and Ish is a very, very nice person!

Cool Place, Super Friendly People, Great Prices. Definitely would recommend.

20 dollar 60mls all day long! Went in and they didnt have the coil i needed. went back two days later, they were stocked to the ceiling with the right coils! Ill be regular.

Ish was a great guy and helped us alot we appreciate his great attitude

Cheapest prices around town, cool staff, all around awesome place.

Came into the shop when it first opened they had everything anyone could want. Always playing music that I like and good service

Excellent products and good prices, thanks for everything.

Very generous and nice staff they have everything

Excellent selection great service great prices, would recommend for anyone to come in!

Great store, has everything you need with amazing prices

Awesome experience, very knowledgeable helpful staff. Wish I could rate 10 stars will be back.

The best place to go and they help you a lot

Guaranteed you’re finally everything you’re looking for and more! Excellent customer service, I highly recommend.

Super cool store with up to date inventory!

Excellent prices and great deals !! Highly recommend

Great shop nice owner

I love this stor😍😍😍😍 best in town

Great service. Thank you.

They have everything you need..!

Great folks there!

Very helpful staff

Volkon is the man

Wonderfully store