Al and Cory were so helpful. My boyfriend and I got a brand new washer and dryer. Al was quick and simple and made things very easy for me. He had everything ready before I even came in!! Cory delivered right on time and was very professional. Cant wait to get my new TV next!

They are the worst, got approved for a phone and waited 5 days for them to tell me my account froze, and they do not know how long it will take too unfreeze.

They were supposed to call me before they arrived they never did they couldnt find where I lived only place who has not been able to find my house, they didnt really put effort into trying on top of that I never got the money back i put onto it and now that its been over a week they have to mail it but they cant even find my location i will never do work with them extremely unsatisfied... i just moved to the city and im so unsatisfied with their customer service and their professionalism

We cannot be happier with Rent-a-center in Midvale, Utah. Bill the manager was extremely helpful and understanding with my sofa choice. He worked hard to get everything done so that we could get our new sofa in a fast and accurate manner. He even delivered that sofa himself as due to one of his employees calling out sick. Being in management I can honestly say Bill is going above and beyond in his position. Thank you Bill and Rent-a-center for a great experience. We love the couch.

Great place to do business with and quality products. Levi the manager there is completely awesome. He actually treats you as a person not a number. He gets to know his customers and puts his heart into his work. The crew he has working there is fantastic as well, he has trained them right and keeps them in line. Its kind of funny that people are complaining about prices.. If you are complaining about prices how about you go buy it out right instead of renting, and then saying rude customer service? I still have yet to have any bad customer service. And if you have had bad customer service obviously your not paying your bill or doing something that goes against the contract that you signed. This place has my business 100% and I will keep going through them because Im not sure about you but I dont have the money to buy things out right.

Got two things here., I’m officially the owner as well., they did help a lot they were on time to drop off the furniture., they do call so much if you don’t make the payment., I used to hate going in to make the payment they would take forever I recommend just to pay online instead

Excellent customer service. Levi and his crew are very welcoming.

Bill is a great person to work with.

The GREATEST TEAM OF WORKERS...MORE LIKE FAMILY.William, Levi,Sal and Zac.....

Rent a center in Midvale has always been awesome to my family. Levi really works with me so I can make my payments. We have had a rough year with my daddy having a stroke and the Midvale rent a center always asked about him and was very understanding when my mom was having trouble paying. Thanks guys for wonderful service keep it up! :)

Worst customer service. I have had problems every time I make an appointment for them to pick up or deliver and they either show up just before they close or dont show up at all. I call and can never get a straight answer. They have done damage to the floor in my apartment and dont take accountability for it and get rid it since its their employees that caused the damage. So I do not recommend going to this location.

Started with Rac in 2010 great store..

A Horrible and greedy company, with Horrible and incompetent customer service. Yesterday was Memorial Day and the store was completely closed but they still charged a late fee when making the weekly payment. When making a payment the Monday before nothing was said about the store being closed for Memorial Day and payments needed to be made in advance to avoid late fees. Felipe L a store employee and the manager was not only unhelpful but rude and smug. A complaint has been made to the Better Business Bureau. Save yourself trouble and avoid this company and this location.

I recently had the pleasure of working with the Rent A Center Midvale, UT staff. As a small business owner myself I know quality customer service when I experience it. Saul the assistant manager and Saul the tech rep spent hours after closing helping me figure out how to loop video feed onto two TVs. The task isnt as easy as it sounds. After hours of trial and error we were able to develop a game plan. Levi the store manager stepped in and helped to execute our action plan. The quality of customer service I received is a rare occurrence, especially now days. I can honestly say that doing business with the Midvale staff was a pleasure and I would recommend them to anyone.Thanks Saul, Saul and Levi for an unforgettable experience of quality customer service.

Got a bed there it was awesome thank you RAC

Horrible customer service and communication. My husband worked in construction, and there are times you can get laid off due to lack of work, so we purchased an insurance that would protect us for up to 2 years if he got laid off, to where we wouldnt have to make payments. Well a few months later and my husband got laid off, they said we still had to make payments for a month even though we didnt have the money. They would call me all the time harassing me and my references to pay them even though I had already made payment arrangements. They would NEVER make note of our conversations and agreements over the phone on my account, so I would continuously receive phone calls from them. They are harassing me and Im sick of it, they have horrible customer service and are rude on the phone with me. I will NEVER be doing business with them again.

Asks for 2 references online. Called tried to work something out. And got to the 4 references. Decided against giving phone numbers out for your spam. Thanks for calling today and not getting anywhere haha.

Been nothing but a blessing, keep up the great service

Worst costumer service I have seen in whole my life

Great service always satisfied

Good guys

I ran two socks here all the time

They dont take the time to listen to the customer. They push their agenda and mouth off and expect customers to be happy about it.

Great people and service

Poor customer service and ignorant policies.

Good place

Friendly staff

Disappointment

Excellent