user
Prestige Auto Body
8712 SW 132nd St, Miami, FL 33176, United States
Appearance
Prestige Auto Body
Comments
Ka
Review №1

Prestige Auto Body has the best customer service! They were wonderful to work with and made the process of fixing my car, very simple. I would recommend everyone to use Prestige.

Lu
Review №2

Wonderful people. They did a great job fixing my car. They bent over backwards to help me out. So very pleased. Highly recommended.

Da
Review №3

Went there to get ignition coils done. They charged me 1/3 of what my dealership had asked me to pay for the same service and my car has been running smoothly for the past 3 weeks. Happy with the service. One negative is that they did not keep me updated with the status of the vehicle and I had to call to find out my car had been repaired hours ago...

Ri
Review №4

I work hard and conscientiously. that you will find in this place. far from the attention provided by hector and Jason here you will find a team that is very concerned about your results.

Ka
Review №5

Lewis and the staff were amazing! They worked with my insurance company and got all of my repairs done quickly. Very few places in Miami like this where you can TRUST the employees and the quality of work. My car looks brand new. Thank you!!!

Ph
Review №6

Hector and Prestige Auto helped me with my Tesla. Amazing work. I can’t say enough. Hector and his staff would provide me updates regularly and got the job done in a reasonable amount of time. Amazing. Would definitely recommend.

An
Review №7

Normally, I do not take my time to review and express my experience with stores or services, however this place deserves more than 5 stars. Hector and Jason were really helpful and informative about every that was going on with my car. Went into multiples locations and was quoted even higher without even been provided with this much information. I strongly recommend this body shop.

la
Review №8

Awesome work! Very precise in matching the color. Great price and good customer service. 100% recommended!

JC
Review №9

Jason is the best! Im very picky and can spot a car a mile away that has had work done, it was my car and I couldnt even tell where he fixed it. He does amazing work. 530 BMW MSport

M.
Review №10

From the moment i arrived had a professional attention. Excellent explanation of the fees and expenses of the arrangement, they even helped me with a touch of paint in some scratches. the car was ready at the time they told me and for my surprise they handed me a super clean car. They also helped me with the car rental service. I hope I dont have to go back, but I will surely come back here if I need to. Impeccable work! Highly recommend prestige auto body

Ca
Review №11

This was the most wonderful experience. Hector the boss, was so integral and honest and kind. Relatively Cheap yet genuine quote on my damaged car. Perfect. This place is great.

Sa
Review №12

I chose Prestige to repair my new truck (accident without making the first payment). Hector waited for me for around 2 hours after the shop closed in order to help me. Prestige is the definition of placing customers first. They are honest, respectful, and fair. But customer service in the body repair industry is only a portion of a shop’s reputation; the actual repair outcome is crucial. My truck honestly looks better than when I bought it. Prestige should be your choice for auto body repairs, no questions asked. Thank you Hector, Jason, PT and the rest of the Prestige team for DELIVERING excellent service.

De
Review №13

As a new mom, I rarely have the time to Yelp anymore, however, I felt that Prestige Auto Body deserved my Yelping.After searching online for local body shops around the (33176) zip code, I came across Prestige and decided to contact them for some accessory work on my vehicle. The receptionist, Carmen, was a doll; she was beyond pleasant over the phone, and told me her son, Hector, would contact me before days end regarding a quote. Hector contacted me almost immediately after I spoke with his mother. He was extremely pleasant and knowledgeable. Although he had a lot of work, he told me to bring my vehicle in the following day. My husband dropped my car off in the morning, and by 1:00 pm. we received a call that it was ready to be picked up.From the moment I contacted Prestige Auto Body to the moment I picked up my vehicle, the service was second to none. I truly appreciate their kindness, honesty, and above all, their professionalism!Thank you for taking such great care of my car. Hopefully we wont need any bodywork done to our vehicles, but if we do, we will be sure to contact Prestige!

Me
Review №14

Prestige was great kept me informed through the whole process of replacing my undercarriage engine shield. They even washed my car. Very professional hands down the best

Ca
Review №15

Please READ everyone....!!!! I never really sit down to write a review so listen carefully guys.1. I went to multiple locations to get a quote on my bumper, and my fender and it was around the same price every where.2. But once I arrived at this location and I spoke to Hector I knew just in a few short minutes that I was at the right location to get the job done.3. Dont take my word for it guys go to the location and speak to ether Hector or Jason and once you let them explain your options you will understand the point Im trying to make.4. Hector even went as far ask calling the dealership right in front of me so I could see for myself how much the parts were going to equal up to. ( He was on Speaker phone 🔊 )I truly your experience is as good as mine and good luck.

ER
Review №16

Completely stress free from car drop off and repair process to pick up. Anytime I called, my questions were answered clearly and I knew I could trust that when I called next, there would be some new progress made on my vehicle.

St
Review №17

The people at Prestige are the best they took great care of me. I first went to two other shops for estimates and then went to prestige. Out of the three shops Prestige was the only one who took their time to give me a through estimate. Hector took his time to explain everything that needs to be done to my vehicle and he also did his best to save me money, which the other two shops had no interest in doing. Not only did Hector give me a lower price than the other two shops but when I got my car back he exceeded my expectations, they did a flawless job repairing the damage on my car and the paint looks amazing. It is a family run organization and his mother is very sweet and will take her time to help you in any way that she can. I definitely recommend Prestige to anyone who is in need of body or paint work done on their vehicle, you will notice the difference in the quality of their work and in their customer service. Thanks Prestige for taking such great care of me.

Wi
Review №18

Ive dealt with Prestige several times now and have been completely satisfied every time. Their business is very professionally run. They are courteous, helpful and honest. Hector Lopez is very knowledgeable and willingly shares his wealth of information with his customers. The shop is very detail oriented which results in top notch work. I would highly recommend Prestige Auto Body.

Gi
Review №19

Jason was professional , friendly, and up front with costs. Did a quick visual inspection (and minor adjustment) on my vehicle and throughly explained my options. Ended up not needing their services, so they made no money of me and still gave me 5 star treatment.

F.
Review №20

Prestige Auto Body did an outstanding job repairing my daughters car. It had a sizable dent with some rust, and we had to ask for a rush job since she was going back up to college. They got it done on time, and the car looks like new. They even went above and beyond with cleaning and detailing the car afterwards. Awesome work at a great price! I highly recommend them!

Ro
Review №21

My wifes car developed a rain and wind leak seemingly at the top of the front passenger window. Prestige was very highly recommended by the auto mechanic I use. When I took the car to them, the gentleman that greeted me showed me the problem almost immediately. A ding in the front fender caused the door to shift the smallest possible bit but enough to effect the door closing and sealing. Using just his body and arms, he was actually able to adjust/re-position the top of the door frame. He did this twice and after the second time, he squirted a water hose at full volume directly all around the door and window frame and nothing leaked in the car. On the ride home, I confirmed the wind sounds repair. Repairs took about 20 minutes and he charged me nothing at all. He wouldnt even accept a tip for what he did. If you ever need a body shop, try this company. Well worth it.

Li
Review №22

This family owned and operated shop is excellent from the moment you walk in until the end of the process! You are warmly greeted by either the owner, Hector, or his mother, Carmen, who are both extremely attentive and responsive to all questions, and calls during the process. Hector is extremely knowledgeable in the field of auto body work, and the final product is nothing short of perfect! We were referred to Prestige by our long time mechanic, who informed us that Prestige was an excellent body shop as well as very reasonable and fair with their prices, which we definitely found to be so! You really cant beat Prestige Auto Body for service, affordable prices, and quality, and our family would not think of using any other body shop for our future needs!!

Al
Review №23

Prestige Auto Body is great. When I picked up my car it got a big WOW! The repair work was impeccable and they returned the car clean and shiny. Hector was extremely courteous and attentive. I would recommend this shop very highly. And, should I need an auto body shop in the future, they would be my number one choice.

Ed
Review №24

I took my Audi 3 to prestige and to have my rear bumper replaced due to someone hitting me and Jason was the one who greeted me with a smile and awesome customer service. Left my vehicle there to have the repairs done and it was done on time has promised and the vehicle was cleaned inside and out when I picked up the vehicle great job I really recommend this shop very professional.

Ma
Review №25

Over a Year ago our 2010 Chevy Malibu needed body repair including engine replacement. The car was evaluated by Prestige Auto who dealt with the insurance co. The service was super fast and the car looked and felt like new. It was a good experience.Here we go again...but this time with a rare catastrophic engine/alternator problem. We were expecting horrible news and out of pocket expenses thru the roof. We had the Malibu towed to Prestige Auto for damage assessment. Hector called the next day to let us know that the engine warranty was extended due to nature of the damage and I would bet his negotiation skills had a lot to do with it. He went out of the way and got us another engine at no charges. Wow!Totally unexpected!People out there should know that Prestige Auto Body has great mechanics and rare honest management that will protect you. Citizens of Kendall, Perrine, The Falls and Palmetto Bay should take notice and pay a visit.You are the best Hector!Alex and Marie

Na
Review №26

Hector was courteous, professional and a great help in a time of need. I would recommend his company without question. His honesty shown through, and he could not have been more helpful. A breath of fresh air in the auto repair industry.He is a great representative of his company, Prestige Auto Body, and I would recommend their services to anyone looking a for responsible, reliable and cost feasibleway to repair their car.

Cl
Review №27

Working with Prestige Auto Body was a wonderful and an easy experience. Everyone was very polite and friendly. My Honda Accord turned out looking like new after the damages that were done to the left side. Not only did they repair the damages but they left it looking immaculate inside and out. I was happy with their work!

M
Review №28

I’ve worked with them two times and both have been great. Jasón and Hector have both been amazing. They truly care about making sure you have the best posible experience with something so unpleasant as having your car being repaired. Hector went above and beyond to make sure everything went smoothly and my car got repaired to my satisfaction.

Es
Review №29

I was in for a pleasant surprise when I originally went in for an estimate for a problem I had with my car. I expressed to Hector, the owner, that I wanted to fix my car to sell it at a good price. He told me that he would not only assess and fix any immediate problems with the vehicle but could also assist me in selling the vehicle.In a matter of a couple of weeks, my car was sold. Hector not only showed a great level of service in fixing my car but a high level of professionalism in carrying out the sale at a great price.I definitely recommend his services and I can definitely say I found a mechanic I can trust.

Er
Review №30

I brought my Chevy Tahoe to get my front bumper repainted after closing the garage door accidentally on it. Hector was patient and broke everything down in explaining the process of bringing my front end back to its original beauty. The work done was flawless, and the vehicle came back looking better than it did before the accident. I also had the pleasure of dealing with Carmen who was a pleasure to meet when it came down to settling my bill. You will not be disappointed, the work speaks for itself.

Mi
Review №31

My wifes 2006 Pontiac Solstice needed some minor body work and touch up paint done. They did a fantastic job and the car looks brand new.

Ma
Review №32

I scratched up my car a bit and got a previous repair estimate of $500 from a different company. After coming to prestige auto repair, they gave me exact instructions on how to repair the scratch myself saving me a lot of money. Great customer service. Highly Recommended!

Ch
Review №33

Prestige Auto Body is forthright with issues, priced fairly, and staffed by exceedingly competent people. I have zero complaints with the brake job they did on my 87 Firebird. Its clear they take the quality of their work very seriously.Hector, Carmen, and Paul are personable and understand the importance of building strong customer relationships. I am definitely coming to them with future work.

av
Review №34

Brought my Chrysler 300 in for front collision damage. They worked with the dealer to match prices for OEM equipment even when my insurance wouldnt cover the cost. Hector (the owner) personally addressed all my concerns and the work performed was flawless and professional. The shop was clean and the workers all seemed happy to work there. Great environment. Great work. Great service.

Le
Review №35

Great experience! Michelle was very nice, efficient and professional!

Al
Review №36

Prestige Auto Body Inc. was a very positive experience. We were referred to by our insurance co. and a colleague at work. We did not know what to expect. My colleague describe Hector as honest and fair.I was not disappointed. Hector was friendly, direct and specific to the fact. I expected the car to be available in over 4 weeks. Within two weeks I received a call from Pamela...the car will be ready in two days. Wow!The car looks so much better, replaced engine run well and the exterior is sparkling.Super service by Hector and staff. Highly recommended....5+ !

Li
Review №37

Excellent workmanship & superior customer service! In a world where customer service and quality work seems to be the stuff of myths I have found a true gem of a business that delivers on every level. Prestige Auto Body went above and beyond my expectations and I highly recommend their services to anyone in need of an exceptional experience.

Ro
Review №38

I have only one word to describe my experience with my Mitsubishi Raider Body work and repair after an accident that happen about a month a go, I thought I had lost my Truck and Im a Car enthusiast I love my Truck, Hector the owner was so helpful this person care about your car the moment you walk in to his shop, he explains to you every detail of the process you go thru, best Customer care, the staff equally match. I got my truck back it looked like if it never had been in a accident it looked better than before in every detail. like I said I only had one word to describe Prestige Auto Body. GREAT.

Gl
Review №39

My mother went to this place for a minor but delicate thing her car needed fixed . She still doesnt stop talking about it LOL These guys were amazing and very helpful. Ask for Hector. She is very happy so Im happy.

Ca
Review №40

Very Professional, friendly, great customer service. Sure will contact them again

Ed
Review №41

By far the best Auto Body Shop experience ever! Great communication, great customer service, excellent attention to detail and very knowledgeable and skilled workers. Made me fall for my truck all over again. Recommend to anyone!

Ri
Review №42

I cant tell you how much this company helped me in repairing my SUV but ill try. The SUV that I own had a little Boo Boo. The damage almost totaled the SUV. But because we love this car so much and it is still in good shape Hector worked with me and the insurance company to bring the total cost of the repair under the total estimate. I have never dealt with a company that actually cared about the customer as much as Hector. Thus Auto Body shop is top notch in my book, you will leave as a satisfied customer. Trust me the SUV looked better when i picked it up than it looked before the Boo Boo.THANK YOU HECTOR and the Employes that worked on the SUV. 7/29/2013

Ch
Review №43

I honestly went to Prestige because they had such good reviews and I was not disappointed! Both owners were very attentive and respectful. They did a great job in fixing up my vehicle, it looked brand new and I would trust them again if I ever needed work done. Totally recommend them!!! They work very hard and are a family operated business that totally deserves recognition. I went to another body shop that was recommended by Geico to get the insurance appraisal, and I could just tell I would be just another number, and they wouldnt have taken the care that I wanted on my vehicle. If you are deciding whether to go to a dealer or to Prestige, choose Prestige. They take the time to go over and explain everything that needs to be done, and will work hard with the insurance to make sure the proper parts will be installed. Plus they are right across the street from enterprise which is not only convenient but helpful as they have a good relationship with them. Being a woman who has dealt with a lot of car troubles on my own, and purchased a car by myself, Ive dealt with a lot of greasy men that have tried to pressure me and mansplain. The owners were nothing but respectful and did not pressure me at all to use them. I really appreciate that. Hector also provided some great advice on how to maneuver the insurance process. Thanks guys for your help, and god bless your business!

Al
Review №44

Great experience. Hector and his staff were very helpful. Good job to my car in just three days. They deliver as promised..Thanks..Julio C.

Br
Review №45

Very nice, blessings, God Bless.

Ri
Review №46

Prestige Auto Body have a professional group of excellent workers in time and honesty I recommend it for any problem with your car great in his attention with the very personal client

Al
Review №47

Amazing experience with this body shop. Nothing but positive comments about them from the beginning to the end. And the restoration work was phenomenal, like if nothing ever happened. OEM type of work! seriously! I want to give a special thanks to all the staff members on their support in dealing with the tormenting insurance company.

Na
Review №48

I had a great experience with them. The job was done right at they offered good customer service.

ki
Review №49

My experience was the best customer service and job well done Ive ever had anywhere. They look out for the best possible solution thats most cost effective for people like me who are paying out of pocket. They inspect the vehicle, give you an estimate and possible outcomes as far as what might be behind the wreckage. They repaired my vehicle at least 2 weeks before I thought it would be ready and when I arrived to pick up my ride I was shocked at how much better my car was even before my wreck. The paint matched perfectly it was just beautiful and the cost was less than the estimate they gave me. I recommend Prestige auto to anybody who needs superb quality customer service and work needed on their car. SIMPLY THE BEST IN FLORIDA! Thanks everyone at prestige auto! feel free to use my before and after pictures on your website which is also very cool. 95 saturn sc1 red

Ca
Review №50

I found Prestige through reviews and If there were 10 stars then that’s what they deserve. From the moment I called to the moment I picked up my car I was helped by Louis and Jason one of the owners. Everyone is on the same page and that is providing a service that makes you feel like you are family.I met Jason one of the owners when I came by to bring the estimate on the repairs from my adjuster from Geico. I felt very comfortable with how straight forward and honest he was.I was walked through everything by Jason & Hector. They were honest and respectful and I was never left waiting for an answer or given the run around. These guys picked up the phone and spoke to me each time I called.They were also really great about working with my car insurance (Geico) and worked for meas the customer to receive the best fitting parts from for my car. These guys worked for me and to make sure that my car looked like it did the day I bought it. As a woman, I am always cautious. I felt very comfortable Thru out the entire process.Not only will I return to them for any other body work but I refer them to my friends.I can’t thank you guys enough!Thank youJason, Hector and Luis

Fr
Review №51

Great work! Would recommend them to anyone.

Pe
Review №52

They do great work

Ja
Review №53

Excellent work!! Powder coated rims, body work and painted my side mirrors. Great work for a great price.

Al
Review №54

Friendly and professional. This family owned and operated shop is excellent from the moment you walk in. I was there twice and both times I experienced fast and great service. If I ever need auto body work again, I will not go to any other place.

Ra
Review №55

For any mechanical problem I recommend Prestige Auto Body where confidence and safety are very important great team

Tw
Review №56

What a fantastic job Prestige did on my 96 Bronco. It hadn’t been washed or polished in the past 10 years of the 18 years I’ve owned it. It’s been outside in the elements 24/7 since I bought it new in 96. The extreme UV rays of the Florida sun had taken its toll on the paint to the extent that the top coat of paint on the cab roof was down to the silver under coat. I had brought it in for a paint job. But Hector, the owner, convinced me to let him polish it up instead and it would be way less expensive. The damn thing looks like it just came off the Ford Dealers show room floor ---with the exception of the roof where there is no paint to polish.-Tom[Miami]

Be
Review №57

I have taken my car to this shop on multiple occasions. In the past, service has been better. This last time, when a completion date was given to me, on various occasions I wouldnt hear from the shop for days. I had to call and inquire when the new completion date would be (this kept happening even after I asked for updates when completion dates werent met). Tanuja helped me out with a discount off my deductable; however, overall i was not thrilled with the costumer service.

Sa
Review №58

I had a collision on my left door. As soon as I walk in Hector greets me and tells me itll cost 700 dollars, he breaks down why its that cost and tells me hell try to make it cheaper. The door looks gorgeous and I paid 670. Theyre also very friendly and the lady at the reception was very nice

te
Review №59

Awesome place to bring for Boddy work on your car very quick services affordable rates they will work with your insurance company o you can paid cash o credit o debits cards

Al
Review №60

Worst experience ever. I took my car to get get an estimate and I planned on dropping it off. But instead of even getting a quote I said have a great day. Basically from the moment I stepped through the door the lady in yhe office tells me oh we are very expensive, we use high quality paint. I said okay so we walked outside and she begins telling me oh just paint or fix the dings and dents I said I want it corrected and she begins talking about how she has to do so much because the bumper was not lined up mind you I just explained how I just purchased all new hardware and I was going to fasten everything aparently these idiots have a hard time hearing.

Jo
Review №61

Excellent customer services, helpful and very professional , good advise in how to save money with your car maintenance and very good TAT, I’ve been prestige customers for more than 7 years and always recommending my friends , even thou they don’t always have my favorites doughnuts

ju
Review №62

Great service, once the car was done it look like a brand new car just want it to say thank you again.

JO
Review №63

Hector Lopez (owner) is knowledgeable, honest, professional and does really great work.

is
Review №64

Only giving them 2 stars because i never did business with them this time. i did business with prestige back in 2012, they took really good care of me . Needed the service this week for a recent collision, called them asked for my old point of contact and the lady that answered was so RUDE. I asked her how i go about making an apt.. for an inspection she sad just come in. Then i told her the persons who hit me insurance sent me an estimate , asked if she needed it, she said bring it when you come. I immediately hung up . Shortly after i called another 4.9 star company , owner answered and he immediately asked to set an apt. + gave me his emai to send over estimate. Big difference. in customer serivce. Estimate totals to $5k+. big loss for you guys Prestige.

Ma
Review №65

Not knowing what to expect, I scheduled a time for an estimate and headed down to the shop. I was greeted by a warm smiley face by the girl up front, and a firm hand shake by Hector, the owner. He said would take care of the claim with State Farm, the insurance company of the person that hit my vehicle. The girl up front also called the car rental company, so they would come pick me up. I have a Jeep Cherokee 1996 Country and was hit on the driver side. My car had never been painted and I asked Hector for an estimate if I should decide to paint the whole car. State Farm Insurance would only cover off course were my car was hit. I thought the paint would look pretty on that side and the rest of the car dull and sun-faded. The estimate was fast & painless, I left my car and they started the repairs.When I went to pick up my car I was elated!!! They did an absolutely fantastic job...my Jeep looked brand spankin new!!! And they went above and beyond.I am definitely a happy customer and would recommend this shop to anyone looking for repairs. They do awesome body work and paint. I will be a long time customer for sure...They are also Alloy Wheel Repair Specialists. My wheels look brand new.My brother was first owner of my Jeep, he purchased it brand new. When he saw it finished, he said it looked exactly like when he saw it for the first time in CarShowroom.Then, a week later I took my mothers 1997 Lexus, a rear-end collision. They did a professional job on repairing the damage.

Gu
Review №66

Honest and transparent. Highly recommend

En
Review №67

Business to business not recommended!We are trying to get paid for an invoice from November 2019!Been talking to Jason, sending emails and voice mail but this matter is not resolved.Please if the owner see this and can help us get paid that will be most appropriated

Sc
Review №68

Exceptional Quality work, Perfect Communications by full team! Love their service, Perfect!

St
Review №69

They did an impeccable job on my car ! Definitely recommend this body shop !

Vi
Review №70

Very good price comparing to the other shops but my bumper is not 100% fixed and there is nothing that anyone can do... I guess I need a new one.

La
Review №71

I took my dodge charger for repair Hector did fantastic on my car Im very excited he did it quick and job was awesome I recommend it !!!!!!!!!!!Excellent !

Mi
Review №72

Great service, quality work and most definitely recommend to my friends and family. Thanks Hector!

RE
Review №73

Great service and great work

Ci
Review №74

Good honest people

Si
Review №75

Great Place & Great prices

Jo
Review №76

Very good

Hy
Review №77

The best auto body shop!!!!

No
Review №78

He is cheater

Lu
Review №79

Excellent

Information
9 Photos
79 Comments
4.8 Rating
  • Address:8712 SW 132nd St, Miami, FL 33176, United States
  • Site:http://prestigeautomiami.com/
  • Phone:+1 305-253-0505
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto dent removal service
  • Auto painting
  • Car repair and maintenance
Working hours
  • Monday:8AM–5PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Similar organizations