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Dairy Queen (Treat)
9919 E Baseline Rd Ste 102, Mesa, AZ 85209, United States
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Dairy Queen (Treat)
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Jo
Review №1

This is a nice, clean DQ with friendly staff. It has a few outdoor tables, and it is in a nice little area with other shopping adjacent. For me it’s well worth the extra drive from Gold Canyon to skip the DQ in Apache Junction and come here!

Vi
Review №2

Clean and nice staff. Felt bad for them they are short staffed and worked very hard to get customers their order fast and all of them apologized and smiled . Great job !!

Na
Review №3

Ice cream was good service was lacking and ingredients where out because of the shortage but overall a pleasant experience I still think that Sonic is a better price

Mi
Review №4

Delicious as always. customer service is fast and and the employees are always kind beyond helpful.

MA
Review №5

Took the entire Basket Ball Team for a victory treat and those Hard Working Employees were The Best!!

JE
Review №6

The order was great. The staff was exceptionally pleasant. I will go there again.

Ja
Review №7

This Dairy Queen gets daily torrents of customers lining up inside and out and they are always fast and friendly.

Za
Review №8

No complaints with this store.Service was friendly and professional.We love the DQ product.

Da
Review №9

I ordered a mint Oreo ice cream blizzard but half way through it stopped tasting like mint and started tasting like vanilla and the Oreo overpowered the ice cream

Bo
Review №10

Much better and cleaner than the one on apache trail in AJ

Ra
Review №11

This was my second time coming to this Dairy Queen and both times the employees were very friendly and helpful. My ice cream was delicious and just what I ordered.

Di
Review №12

Ice cream drive through. Good.

Me
Review №13

Good service and love the non dairy option bars

Je
Review №14

Must have great management everyone was helpful and store was clean. Hard to find these days

Lo
Review №15

Quick and great service! Way better than the one one power and Broadway where the employees act like you are a inconvenience to their day.

Sh
Review №16

DQ ice cream is always great! BUT, do not visit this location on a Fri or Sat after 8 pm. Slow service leads to long lines and it takes FOREVER to get your food. Go to one on Greenfield and the 60 instead.

Jo
Review №17

Yummy variety. Always fast & friendly service!

Ja
Review №18

Omg ice cream . So good

Mi
Review №19

Everything on their menu is out of order you cant even buy half of the stuff that you want because they dont have it! Brought here to get my daughter a blizzard they dont even have their inventory together. Im done with this place! You have one job, thats make ice cream! luckily nobody cares much about ice cream as they do burgers because if McDonalds didnt have things on their menu people would lose their minds! I dont see why this place should be any different! All we did was going to get ice cream which is the only thing you sell thats decent and you dont even have 90% of the stuff on the menu. After a frustrating day thanks a lot dairy Queen you added to it! I was really looking forward to a good blizzards! Now my daughter and I and my six kids will take our business elsewhere, and at birthday parties will be done with different cake from now on! Peace out Dairy Queen!

Gr
Review №20

Probably the best DQ Ive been to in a long while, helpful, patient and friendly drive thru guy with colored hair. Only 4 stars because it was way too busy for a week day evening. Line was backed way up around other buildings. The line was moving at decent pace but feel like they could be staffed a little better and avoid that issue some.

Ev
Review №21

They need to allow more seating inside. But everything else was great.

St
Review №22

This Dairy queen was very efficient. Got what we ordered and was satisfied. Hard to get what you order nowadays.

Ra
Review №23

Service was fast and the place looked clean. It was a Friday night and it was empty. There was a really nice young man who was helping.

de
Review №24

Love the ice cream here. Good service. No grill but the treats and ice cream cakes are great.

Ge
Review №25

Quick service, clean, and great ice cream as one should expect from DQ.

Ra
Review №26

Hot fudge sundae mmmmmmm yummy. The hot fudge lasted to last spoonful, perfect. Thanks

Ja
Review №27

Excellent location friendly and excellent service

Jo
Review №28

Excellent service at the drive thru. Very nice people work at this location. They take the extra second to ask how you are, hows your day going. The owners of this location should be proud of their employees

Fr
Review №29

Didnt give me everything I paid for ordered grilled chicken bites so tough couldnt eat them and ice cream cone had two about 2 teaspoons of ice cream wont waste money there again

Th
Review №30

Make sure they remember your order.

Ma
Review №31

Thank you for having a dairy free option!

st
Review №32

Fast accurate service. They dont take American express only negative

Su
Review №33

Fast service, Blizzard and Banana split were perfect.

Ni
Review №34

Order as expected and service was quick.

Ca
Review №35

Great Blizzards! Try the Raspberry Chocolate...so good!

Ar
Review №36

On a hot dayA frozen drink hits the spot

Do
Review №37

Very nice lady at the private window always good ice cream Sundays

an
Review №38

Only had the blizzard and it was amazing; people were nice and the service was okay.

Th
Review №39

The right treat at the right time!

Ji
Review №40

Always polite and kind. Wish they still used real cream and less sugar but thats corporate so you get what you expect. Thats why I give them 5*

Jo
Review №41

Fast service through drive thru and always a delight.

Ja
Review №42

This location cannot make malts.

Wa
Review №43

It was great for the ice cream we bought, it all tasted delicious and was quite nice to see. Even in the winter time.

te
Review №44

I agree with the other person about a bunch of SLOW kids working there. DQ has changed and not for the better. I ordered extra side of cheesecake for a Blizzard and it amounted to 10 tiny cubes!! Thats not right! This is one of the reasons that I go to Culvers. They have great customer service and are not stingy when they give you a side of something that you pay for. Their ice cream is excellent as well 😊

Ch
Review №45

We love this place! We come with my little kids for treats !

Le
Review №46

Works very well with door dash easy pick up and great shakes and smoothies and banana spits

Ar
Review №47

Absolutely horrible with handling their doordash orders they receive. Waited over 45 minutes because they gave my order to someone else. Children working here.

Br
Review №48

Wish there was more food options.

Sa
Review №49

Always love going here for a family treat. The service is always quick and friendly. The food is nicely priced and delivered to your table fresh and hot. The ice cream is so delicious and love the different choices. The hamburgers are excellent! So handy by the hospital too when you need a break from visiting sick loved ones.

Li
Review №50

The line went quickly and the ice cream was delicious!

Ai
Review №51

Great service and ice cream.

St
Review №52

Royal Rocky Road blizzard is now my favorite

Ru
Review №53

WORST DAIRY QUEEN EVER. they made me wait 10 min to give me 2 FROZEN hot dogs. never coming back here again.

Ka
Review №54

They are sure busy but the staff gets you in and out

Fr
Review №55

It was fast and the quality was spot on.

Ch
Review №56

Fast and convenient and great blizzards to boot! Im a one trick pony at Dairy Queen, I only get the blizzard. However, my better half always mixes it up and loves their soft serve dipped cones and whatever else shes in the mood for. Close to home and always waiting for us to have a craving. Great customer service and quick!

Jo
Review №57

Dairy Queen is not a bad place to go for ice cream. Obviously there are less convenient and more expensive places you can go. But its pretty good. I dont recommend DQ for celiac sufferers as cross contamination abounds. Even a small bowl of vanilla caused my wife to have a reaction. There is gluten everywhere so be careful with that. They have some interesting flavors and reasonable prices. The service I have received was pretty good. So go enjoy a nice blizzard I find the mini size to be perfect.

Ti
Review №58

Ice cream was good, but a bunch of kids running the show and they really need to learn customer service skills. I would concentrate on teaching them that for sure.

D
Review №59

Love having Dairy Queen close to home.

Ro
Review №60

Just playing good old ice cream

Ca
Review №61

Good place to cool your hot feet

Lu
Review №62

Excellent as always and the staff if sopolite and curdious .

Sh
Review №63

We SO appreciate your Veterans Day special honoring the vets and ALSO including spouses!! The gal who took our order was very pleasant and helpful also. Great service!

Da
Review №64

Just have to give a special Thank You came in late Sunday evening needing a sheet cake for Monday morning. Not only did she make the cake but went above and beyond and decorated it perfectly for our theme. All I told her was we were having a soccer themed party and colors were white, black and green. I told her she can do whatever she wanted with those colors. The cake was awesome and my daughter loved it. Way to make her birthday even more special. Thanks

Ro
Review №65

Mmmmmm ice cream tasty

De
Review №66

I had an Oreo Mocha Something Blizzard that was very yummy.

GK
Review №67

They tell you one thing when you call and then when you call back they tell you another thing... Tried to get my in-laws a ice cream cake and this place is so dysfunctional and no staff members are on the same page here. They told me when I called to come in lobby to pay and get my order. But when I called to double check the lady who answered was so rude to me and yelled no you have to go throw drive thru. Wont be going back to this DQ for sure. DQ back in Texas is way better than the ones here in AZ for sure.UPDATE !!!THANK YOU TO COLONIAL BELIEVE WAS HIS NAME FOR BEING NICE AND APOLOGIZE FOR SOMETHING THAT HE DIDNT DO. AND HE MADE SURE MY CAKE WAS WHAT I ORDER HE MAKES FOR THREE STARS

Je
Review №68

Quick service with a s friendly smile

Jo
Review №69

Awesome! Cool Fun people.

Ch
Review №70

Dont go to this one. They chinced on the toppings, forgot the fudge in my Blizzard and charged me $6 for what equated to a a small plain ice cream.

Sa
Review №71

Cant get enough dairy queen. Love their blizzards, always thick and full of toppings. Staff at this location are friendly and cheerful.

Pe
Review №72

We love the ice cream selections. Havent tried the food yet but make regular trips for the ice cream. Fast and friendly service.

L
Review №73

Very patient person taking orders.

Je
Review №74

Friendly and kind service. The staff ranges from teens to seasoned and they are usually all nice.

Th
Review №75

We are blizzard lovers and have never had a bad one. They are always full to the top and have plenty of ingredients in them... we have been to a few other locations that barely have anything in them.

Su
Review №76

Hubby got his usual reeses blizzard and got a soft serve cone for my little terrier. Both were gobbled up!

Sa
Review №77

Loved it!

Ru
Review №78

Orders were correct today. Friendly drive through service.

Ch
Review №79

Went though the drive thru. They were out of 3 top featured blizzards (snickerdoodle cookie dough,berry pie and heath whatever its called). I took a moment to decide and the person on the intercom became very impatient. I ordered a cookie dough brownie blizzard and they forgot the brownie. They took it back, added brownie and gave it back overflowing with a messy cup and didnt give any napkins. Not at all recommended...

Ge
Review №80

Just left this new DQ location. Spectacular is the way to say it. The kids working the counter are really friendly. After visiting the location in AJ, this new location is our forever DQ - we wont go anywhere else. Cleanest fast food place Ive ever seen. Manager was in the lobby cleaning tables, smiling and chatting it up with customers. Really good vibe here.

St
Review №81

Great treats as always.

Ga
Review №82

Would not recommend for anyone who dislikes creamy treats

St
Review №83

Even as busy as they were with customer appreciation day. They delivered timely and accurately.

Na
Review №84

Salty caramel boi

Mi
Review №85

My wife says they have the best blizzards . Always ask for extra pecans. A blizzard a day keeps her happy.

Cu
Review №86

Ice cream was good, just had an issue when I took my grandson to the restroom, it needed to be cleaned.

Ol
Review №87

Was super busy but they were quick

Wi
Review №88

Its always a wonderful treat.

Da
Review №89

Dairy Queen just refused to serve me! Because I asked them to wash the spindle before making me a blizzard! Wow they were very rude. They asked why, and I said I have an allergy. They said our owner refuses to allow us to serve allergies and I cant serve you. I said Im not asking you to guarantee anything. I just asked if you would watch the spindle first. And they said our owner will not allow us to serve you! Wow, I have never been so rudely treated by any restaurant before!Dont go to Dairy Queen!

Sa
Review №90

Ice cream was great, but wait was long due to large number of customers in drive thru line.

Pe
Review №91

We have been there many times before and always received five star service. However this time was a disappointment. We ordered 2 medium Blizzards and took them home to eat later that evening. There must have been a new person making the Blizzards because all the mixings were on top. The bottom half of both of the blizzards were all white soft serve ice cream.

Wi
Review №92

I ordered a large ice water and large mm blizzard . Cashier short changed me 5 dollars . I went back for a refill on my ice water and the cashier grunted / sighed and said more water . I Sayed yeah .

th
Review №93

While we were there a few customers came in hoping for real food. Just so everyone who sees this knows this location is mainly for sweet treats not dinners.

An
Review №94

Ellie, the night time manager, is always very personable and friendly. She does a great job of being professional and she is able to relate to and connect with all the customers. It seems like everyone that works there is having fun and it is a good environment.

As
Review №95

If I could give 0 stars I would. I have problems every time I go to this location. Tonight they did not flip ANY of my blizzards... Which means you get them free! When brought up to the manager she said she had no idea what I was talking about. Are you joking?!Im noticing my review is not the only 1 start review.

RO
Review №96

N/A

Bo
Review №97

Great blizzards!

La
Review №98

Excellent concrete mixers!

Th
Review №99

Senior discount. Great cones.

Ba
Review №100

Do not order cake from this location. I have Never had a problem at the Higley store. I paid in advance for the cake. Said it would be ready by 12pm. Went at 3:00 and the cake wasn’t even decorated.They have no idea how to make a freeze either. Seriously worth the drive to Higley!!!

Information
26 Photos
100 Comments
4 Rating
  • Address:9919 E Baseline Rd Ste 102, Mesa, AZ 85209, United States
  • Site:https://www.dairyqueen.com/us-en/Locator/Detail/?localechange=1&store-id=13062&y_source=1_ODk5NTg3MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 480-380-7121
Categories
  • Ice cream shop
Working hours
  • Monday:10AM–10PM
  • Tuesday:10AM–10PM
  • Wednesday:10AM–10PM
  • Thursday:10AM–10PM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:10AM–10PM
Service options
  • Drive-through:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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