I grew up a band nerd so its exciting our daughter finally chose an instrument... but its all new to us since its the violin. We walked this store and was having trouble finding and deciding on items. The younger guy at the counter finished with a customer and came quickly over. He definitely saved the day. He explained rosin to us, the shoulder pad and found the needed books. Its fantastic to have a music store with amazing customer service. We will return

Went in to replace string on my daughters viola. The service received was exemplary. Although I love classical music, I am not a musician. Mike was very helpful when it came to replacing the string. Mikes passion for music was displayed through his approach in educating me on what to look for with tuning the instrument, what to look for when purchasing our next one(my twenty-one yr daughter used in fifth grade, so I inquired on a new one), was pleased to hear about the rental of an instrument automatically built equity for the purchase of one in the future. Mike was also able to look up our schools string instructor and his book preference. Our instructor has stated that later in the year he will give us that information and that teaching strings first year and online is going to be a challenge. Knowing my daughters ability to learn quick I preferred to have the books now. I informed Mike I was very pleased and informed him we would be back for all music needs! Thanks Music & Arts!

Great little shop! Very helpful employees. I love Guitar Center as well but I always recommend supporting the local guys before anything else. This is a great shop with a helpful staff.

Very helpful service!

They were kind enough to let us jam on their amp and electric guitar

I have been a customer here for 3 years now since my son started band. We started out renting an instrument, and then decided to buy. Its great that your rental fees are applied to the purchase cost. My son has also taken lessons here in both trumpet and bass. Dan and Mark are great. The staff is very friendly, and Nikki is very attentive to your needs.

I don’t necessarily have a grievance with this store in particular but the company in general. When my children did not return in March due to COVID there was zero communication from the company as to what to do if we were currently renting from them. I called one day at the end of March to try and return the instrument and they said unless you can make it here by 5 pm tonight we are closing indefinitely due to Covid. They did not offer me any assistance or let me know there was a customer service line to call. I assumed this was a privately owned company. I tried calling today to see if I can return the instrument (we’ve been quarantined since March) and receive some sort of reimbursement due to the circumstances. The guy at the store told me there was a separate customer service number (oh NOW they tell me) that I would have to call to see if I can get a refund. I called and was told I should have called earlier to get my payments stopped and there was nothing they could do to get reimbursed for the months I have been paying for when I couldn’t return the instrument due to COVID and being quarantined. I don’t believe this is great customer service as almost every other company is offering Covid assistance and they will do nothing but keep my money.Update- they just called me back and said if I return the instrument I could get half of my last months payment back. So I’ve been paying $27 a month for 4 months on an instrument that’s not even being used and they offer me roughly $13 dollars back. What a joke.

Great management, great staff. Professional and personable at the same time. Every musical item that my children have needed through their elementary years up to now were all either rented or purchased from this store. The manager and staff are all darling, talk about going the extra mile! I highly recommend this store!

My son has been taking piano lessons with Donna for a few months and I could not be more pleased with our experience! Its difficult to keep a 6 year old interested in learning a complex instrument, yet she manages to do it it week after week. Even on days he isnt very excited to attend a lesson, he always leaves feeling proud of what hes learned. Donna has been very flexible and courteous regarding scheduling and working with my stubborn kid! I can see that she truly enjoys teaching.

Rusty made it super easy and painless to rent a violin. Kenzi was super fast replacing the string on her violin. Great location!

Christian was fantastic, even though they didnt sell what I needed, he helped me understand the product so I could find it elsewhere. Great customer service, thank you!

I’ve been renting instruments from this location for several years now. The staff is always friendly and helpful and the manager Nikki is amazing! They are always able to help me with exactly what we need, or find the answer quickly. I’ll never go anywhere else.

Called to see if they had what I needed, quick and kind service. Thanks guys.

I have rented multiple instruments of good quality and price. The people are also super nice and friendly!

Great place to purchase or repair an instrument. Alwayd friendly and provides suggestions based on cost for anything the sale or service. Strongly recommend Music and Arts.

Nice store and friendly staff. Also good prices and decent selection. Got a good deal on guitar strings.

Very helpful and professional. They turned and old violin into a great instrument for my forth grader.

Great place. Friendly, helpful and knowledgeable staff. Experienced and skilled instructors.

Nice little shop

Spent my money elsewhere because of the masks requirement.

Very basic selection.

Nice service for calling

Not the biggest music store, but friendly service and good prices on what I needed. ( Korg tuner, music stand & guitar books).

Good variety of music