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Toncar Auto Parts LLC
4613 W Lake St, Melrose Park, IL 60160, United States
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Toncar Auto Parts LLC
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St
Review №1

Horrible service he just steals your money and is very rude to customers. I would recommend look somewhere else. This place isn’t worth your money. They are frauds and just want you to make business with you and don’t want to do what they said they would. Don’t buy the warranty at all because it’s just a waste of money. But Tony just know that karma could be a b****

Ad
Review №2

I looked up a part on car parts.com, For $75. I Called and paid with a credit card, They delivered the wrong part. When i called them he said oh that one is $125 because its the rear. I looked elsewhere and found it for $50. I called to cancel the order and he said he could not refund me because it was already taken off the vehicle. I called the bank to have it canceled and they told the bank this part was delivered.The audacity of this guy still trying to blame me for wrong part, when i looked my part up on carparts.com and as the consumer i knew what i was looking for.Long story short........ BE WARE of these people they gave me a credit, but everything is so much over priced that it is still cheaper to buy somewhere else without using there credit.

Ki
Review №3

Bought an engine and the thermostat housing was cracked and the threads for the bolts were stripped. Bad parts I do not recommend this spot.

Mi
Review №4

Worst place ever stay away dishonest people one price online different one when u call

Ri
Review №5

They find my part that I need that Ive been looking for almost a month customer service is good I will recommend if anybody looking for parts call these people that will help you and well find whatever part that youre looking for

al
Review №6

This place is a joke... I wouldnt recommendGo elsewhere

Da
Review №7

This place is trash don’t go there

Co
Review №8

This place is a joke.. I talked to 3 different people about getting a part they sent the wrong one 2 times I informed them I was coming from out of state to get the part.. They told me on Friday they would have it by Monday them when I called they gave me the run around saying we can just give you the money back. There are way more professional places to deal with save yourself the headache.

Ph
Review №9

This place is a joke. Car was in the shop for more than 8 months only to have the same issue upon return. Extremely unprofessional. Your better off Youtubing a solution. Would be 0 Stars if possible. My car was in the shop pre covid and have a vaccine now (to put the time frame into perspective) but no work done with my car correctly.

Mo
Review №10

Very very bad place don’t go there

Fi
Review №11

They are cheating company I paid to them and they said they will call when they received it and they didnt call me I called them too many times and they said we call you back and they didnt and when am asking about my money they said we dont refund many back

Os
Review №12

Would not recon and this place thier really Shysty and thier policy is really bad !!

An
Review №13

WORST CUSTOMER SERVICE!!!!I give it no stars, I got an instrument cluster for my truck and it makes a high pitch sound I changed it right in the parking lot to make sure it works and I came back and told them, the guy came to my truck and listened and told me there’s no high pitch sound and said to me “must be something I was smoking”. I recorded the sound and played it on my phone so he can here it and then he finally admitted that he hears it. Telling me I was smoking something and he told me something was wrong with me Because he doesn’t hear it then admits he hears it. Bad business

Er
Review №14

Had all the parts I needed perfect

Ja
Review №15

Nice place for mechanic stuff.

Ja
Review №16

Absolutely terrible. Toncar had an intake manifold listed in stock and for sale, called to purchase it and was told they would not sell it because they wouldnt seperate it from the engine. Why list it?

Ja
Review №17

Very unorganized, forgets to ship parts, does not follow up or follow through. do not recommend.

Au
Review №18

Love this place! Great prices & the staff was beyond helpful! Totally would do business with again!

JA
Review №19

THEY CALL ME IF I HAVE CARS AND WHEN I DO.. THEY NEVER SHOW UP TO PICK THEM UP. THEY CHANGE PRICES .. CALL 3 TO 4 PEOPLE TO GIVE MI INFO AND STILL ... TONY SAID I MAKE A BIG DEAL JUST FOR TWO CARS AIM JUNKING .... PLEASE 2 CARS CAN BRING A LINE OF MANY IF YOU GUYS RUN BUSINESS RIGHT...... PLEASE DONT DARE TO CALL ME IF I HAVE CARS... DONT NEED YOU WE HAVE PLENTY OF OTHER PLACES TO DO BUSINESS WITH....

Ka
Review №20

Ive been buying dozens of used parts and never had any problems / issue with, however, waiting time to be served neater front of the desk or over the phone is bit more than expected.

An
Review №21

I called to get my car towed, the people on the phone were really friendly and towed my car within the same day. The guy picking up my was really friendly, overall great service.

Iv
Review №22

Garbage recyclers. Bought a engine for the first time and was bad. Wasted my day and on top they didnt wanted to give my money back. Only credit! Who needs credit on garbage parts. Never again

ar
Review №23

Be aware of this junk yard !!!!!They are selling parts that are not tested and defective in my case.I purchase an A/C condenser thaw was licking all over. Staff was not helpful working towards refunding the money,end up paying $45 restocking fee and paying the auto shop for installing it.My first time experience buying from them was not good.

ka
Review №24

WORST PLACE TO GET ANYTHING DONE I KEPT COMING BACK AND FORTH FOR MY CAR AND PAID THEM TOO MUCH MONEY FOR THEM TOO NOT FIX MY CAR I HAVENT BEEN IN MY CAR MORE THAN 3 DAYS THAN I HAVE TO BRING IT BACK AFTER THEY HAVE IT FOR 2 WEEKS OR LONGER AND THIS BEEN GOING ON FOR 4MO STRAIGHT DONT TRUST UNDER THE HOOD FOR PARTS I BEEN VERY PATIENT BUT THIS JUST TOO MANY MONTHS FOR THE SAME ISSUE TOO KEEP HAPPENING AND NOT GETTING FIX ALMOST GOT IN A VERY SERIOUS ACCIDENT BECAUSE TONY DIDNT FIX THE ISSUE THAT HE SAID WASNT THE PROBLEM WITCH WAS THE PROBLEM AND MY CAR STILL WASNT FIXED JUST A WASTE OF TIME MONEY AND ENERGY CANT SUPPORT YOUR COMMUNITY SOME TIMES ITS BEST TO SEEK ELSE WERE BECAUSE MESSING WITH THIS COMPANY YOUR NOT GOING TOO BE HAPPY

Ik
Review №25

My first time at this location. A busy one!

Ge
Review №26

Good place to get parts for the car and truck 👍 and the prices are good 👍

Bl
Review №27

Bad service high prices some staff have attitudes the place isn’t worth the Drive

Tr
Review №28

I called them Monday to come pick up a car. The lady who I talked to was very helpful in scheduling a day to pick it up, which was wednesday. I called at noon on wednesday to make sure they were going to and the gentleman who answered confirmed my car type, city, and name and said it would definitely be picked up. I told him it was important since it is sitting at a tow yard and Im getting charged daily for it to sit there. I called at 6pm wednesday and the gentleman told me it wouldnt be today but tomorrow. I was unhappy to say the least. I was promised wednesday and i had a ride for wednesday. He told me definitely Thursday they would pick it up. I informed him that I didnt have a ride to the tow yard on thursday and that I was promised it would be picked up that day. He gave me some BS excuse as to why the guy at 12pm may have had the wrong car and I told him that was impossible cause he had my name right. Because of them I now owe another $50 for another day at the tow yard. Worst experience ever. No apology. No nothing. I would never recommend this place for selling your car.EDIT: I called back first thing in the morning and was transfered to the same rude guy from the night prior, who said he was the owner. The gentlemen who came to pick up my car were polite and apologized on behalf of the owner and asked me to remove the review. Unfortunately since they did nothing to fix the extra $50 charge an caused me to have to walk to the tow yard in the cold (I only had a ride for wednesday) and were still rude when I called that morning I will be keeping the review as it is.

Al
Review №29

I love getting parts from great places like this

Ga
Review №30

Great place to get new or used parts with good warranties

Mi
Review №31

My replaced part works perfectly!

Ju
Review №32

Had the part, good price took 5 min. Thanks

Cl
Review №33

Decent spot for most used parts

Ar
Review №34

Good Customer service, service, and price!

Va
Review №35

Great help and great prices

Ma
Review №36

Do not buy here!!! Horrible customer service, over the phone and in person, will never buy here again... Place a call to this place a hope to get and answer with in 30 min.....

Yo
Review №37

Professional, nice and helpful.

Be
Review №38

Lots of parts ok service

Cr
Review №39

Too pricey

Im
Review №40

Perfect company

Ve
Review №41

Ok

Pe
Review №42

Picked up a used scissor jack.

Fr
Review №43

Very helpful

je
Review №44

Its O.K.😄

Ma
Review №45

The truth is a very expensive place to be used parts, it is preferable to buy them new,

An
Review №46

Very expensive

Er
Review №47

More or less.

Da
Review №48

Great service

Je
Review №49

Excellent and good service. Excellent treatment and product or parts tastes good. I hope it went well

Ju
Review №50

I am not liking it very much first they charge you and then until their will sticks they give you what you occupy or they call you when they want as if the parties were going to bring them to another state.

Vi
Review №51

Great service

Jo
Review №52

Is. Bn

fc
Review №53

Very well taken care of very good staff

Ma
Review №54

Its ok for used parts.

Ju
Review №55

Very perron you get what you need

Me
Review №56

Very friendly staff 👌

Information
18 Photos
56 Comments
3.7 Rating
  • Address:4613 W Lake St, Melrose Park, IL 60160, United States
  • Site:https://toncarautoparts.business.site/
  • Phone:+1 708-343-4140
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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