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Michael Kors Outlet
2364 Grand Cypress Dr Suite 260, Lutz, FL 33559, United States
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Michael Kors Outlet
Comments
Bi
Review №1

Great selections and sale prices for purses, wallets and other accessories. Employees are courteous and know details of their products. No military discounts at this outlet store.

Je
Review №2

Beyond helpful friendly... clearly fellow Michael Kors loving Associates! Beyond helpful friendly, and always help you, and my daughter Abigail find exactly what we are looking for or something as close to it if not available!

Ja
Review №3

Great selection and customer service! Alison was a big help!

Je
Review №4

Nice store with decent prices, but the employee was not helpful at all. I was shopping with my sister n law and my godsister whom was looking for a black purse/wallet set. Upon entering I asked the employee a few warranty questions and she wasnt sure of any of her answers. She then walked back to the middle of the floor and didnt seem too interested or engaged with any of the customers. We had to go grab the young lady to ask her about a 3 piece set. Her tone and everything was uninterested in helping us. She seemed as if she was more concerned with watching everyone to keep whomever from shoplifting so we ended up leaving. It should have really been an easy sale for the store. Possibly 2 because my sister n law is an impulse buyer and loves purses and wallets. They both said that they didnt want to spend their money in there and support being ignored. Welp, their loss 🤷🏾‍♀️.

ak
Review №5

They are all beautiful... wow

Sh
Review №6

My daughter and I were watched the entire time in this store. I felt very uncomfortable and will not shop there again. Associates never asked if we needed help either. I am a very hardworking person and have no need to steal anything. I would not go in this store again even if they were giving away free items.

Mi
Review №7

Very good prices and friendly staff.

Ma
Review №8

Went to this store to buy a Michael kors shirt that was on sale. It was marked down 60%, my size wasnt on the shelves.. the employee said the will check the back for the XL I need, she came back and said we dont have anymore. Ok fine, but then another guy came in looking at the same black collar Michael kors shirt. He needed the same size I needed. The employee went to the back and came out with the XL that she told me she didnt have. Not understanding this mess, especially since I traveled to Tampa from Atlanta ga on vacation to be treated like that in an outlet store. I love Tampa, but I will not shop at another Michael kors store... I will let all my fellow family and friends know about the horrible experience with this store...

Ev
Review №9

Got me.a nice bag for a good price.

Mr
Review №10

They were having a great sale. Found a purse for my daughter at a great price. Friendly associates.

Ki
Review №11

70% of this MK travel tote. Gr8 deals

Mi
Review №12

This place always has great sales and nice staff

Gu
Review №13

Awesome Michael Kors outlet store in Tampa Premium Outlets

Ma
Review №14

They have some really pretty purses

Ca
Review №15

Everyone was friendly and helpful. Prices were very reasonable.

An
Review №16

I love Micael Kors and this store. So many sales I couldnt leave without something for me. Staff is friendly and helpful and the store operates within the covid guidelines with the same great merchandise.

Te
Review №17

Customer service was great

Do
Review №18

Nice selection of womens purses. If you hit it right you may enjoy one of their numerous sales specials.

Ju
Review №19

Great stuff.....needs more deals and discounts.....like their store in south Florida

EL
Review №20

They have great deals and a very good selection...

je
Review №21

Love my cross body MK. They have a great selection, and prices are decent.

R
Review №22

Packed store but good sales. Friendly staff. I would recommend having kids and husband wait outside while you shop. Too many people inside during covid.

Sh
Review №23

They have great deals right now!!! 199.00 for a tote bag a over the shoulder and a wallet or shoes!! U cant beat that!!! Love Michael Kors!! Staff is always friendly and happy to help!!!

el
Review №24

Staff was Kool bt seemed overwhelmed.... found what I needed for a god price 🙏

Er
Review №25

Great store with great deals! Amanda was super friendly and helpful with our purchases!

Ch
Review №26

Very friendly service with multiple amazing options and fair priced

Ch
Review №27

The store was clean with wonderful service.

Je
Review №28

Have been to this location numerous times, and can easily recommend. Staff are friendly and helpful. They have helped me with birthdays and Christmas, even if it’s an entire matching set; Tote, Wallet, Umbrella, and Coin Purse. When I have had to return items, they are very respectful and sympathetic.

An
Review №29

Great deals and friendly staff

Me
Review №30

Great employees and such a well kept store . The prices are great also..

Aj
Review №31

Some really good deals $79 $89 $129

Da
Review №32

Julie was very wonderful and helpful. She showed me stuff that went along with my style of accessories I was already looking at. She was not pushy which I always appreciate because that will instantly make me not want to purchase anything. I ended up buying a wallet and she answered questions about a previous purchase I had. Great experience.

Li
Review №33

The help is especially. The price negotiable. True the bag was priced at 149.00 which was very good but at that price it included a wallet. Didnt want the wallet so the register showed 109. But I paid 127. Dont understand but because the price was good .I brought it.

ke
Review №34

Very good experience and Valerie excellent salesperson

Ch
Review №35

Staff seemed unwilling to answer my questions, and spent most of their time following me around the store.

Vi
Review №36

Great deals 👍 .. we got 70% + 20% today as part of Valentines weekStaff are very helpful

To
Review №37

Staff was very friendly, and although i looked like a bum that day, they treated me with great respect unlike some of their neighbors, all questions were answered in a knowledgeable professional manner and i will definitely visit again.

CM
Review №38

Great sales happening right now.

Ca
Review №39

I absolutely love this store great deals and Very nice employees they really take their time with you and not pushy

St
Review №40

I have to give this outlet raving reviews because I have nothing but spectacular things to say about my experience. I thought I would pop in just for a half hour to check out the selection, and ended up staying for 2 hours. My 30th birthday was the next week, so I had some money to spend.The selection was great, and the discounts on my favorite items were even better! All the employees were super helpful and not pushy. I made my way through the entire store since they carry clothing and accessories as well, and found something I loved in each department. The manager Corina shopped with me like we were best friends, and made me feel super welcome and attended to. The customer service was outstanding, and I cant wait to treat myself there again!

Mi
Review №41

Black Friday Sales were ridiculously low prices. Some items totaled up to 90%off after all markdown prices on top of sales and clearance items. Amazing

Ma
Review №42

2 purses, matching wallet, and 2 book bags, only cost me $411 with tax. The staff was helpful and patient even though they were about to close. We will be coming back for matching coin purses for the bookbags

Ch
Review №43

Dont buy purses online or anything mk without going to this outlet store first. Saved me 100.00$ then have me another 15% if I spent 5 more dollars. Been buying mk there for 7 years now.

ma
Review №44

My daughter purchased a wallet there for me. Really nice. And was 70% off. 😀

Fe
Review №45

Yarely was so helpful. I had no idea what purse my wife wanted, but she helped me find the best one!

Ca
Review №46

70 % off then 20% more. Great deals today!

Jo
Review №47

Went in this past Sat to look at some watches. Wanted to purchase one for both my wife & daughter. Upon entering, only a few people were inside. Shortly after opening . Walked around looking but after almost 10 min of NO ONE asking me if I needed any help I thought ok, I will take my business elsewhere. Coach , Kate Spade here I come.

Ne
Review №48

Love that, price and style r great

Jo
Review №49

The staff was fantastic, helpful, and attentive. Gave me exceptional help. However, I was doing early Christmas shopping to break up cost of all the things I wanted to get my fiancé for Christmas. I had the purchase linked to her account with Michael Kors for the warranty with the bags and everything I got her. I asked the sales person twice that by doing that it would not send her an e mail receipt of all the things I had just purchased considering it’s September and all of these were Christmas presents. Well an hour after I left the store absolutely in love with my purchase and experience, my fiancé called me and says “ wow babe you really got all this at Michael kors?” They did exactly what I was afraid of sent a receipt with every item purchased on it. Really ruined the whole thing considering I asked this question multiple times before I gave them her information in fear of this exact scenario.

Bu
Review №50

I bought a smartwatch on Monday evening shortly before close, everything was fine, the sales associate, Tina, was polite and helpful, assuring me that if I had any issues with the watch, that I had 30 days to return or exchangeWell today is Thursday of the same week, I noticed this afternoon that my watch (the dark purple one) had several small scratches on it already, easily visible as the metal is silver underneath of the purple.I go back to the store to exchange, as I have not worn it long (not even 3 days yet) and I don’t do anything labor-intensive, I work 2 different retail/cashier jobs, so there’s no reason why it would be scratched.The lady who exchanged my watch gave me attitude, all but accusing me of causing the scratches through negligence and telling me it’s like “wear and tear”... after 3 days? No. She kept saying “you might not remember hitting your watch, but you did”, no ma’am I didn’t hit my watch on anything, I’d remember smacking my $200 watch on something.She did the exchange with a very impatient attitude, very being short with me. I was very irritated by her attitude, as stated, I work 2 different retail jobs & I know for a fact that her attitude was unacceptable.

Mi
Review №51

I saw a bag I wanted to purchase, but was on the fence. I regretted leaving without it. I called the next day and they shipped it to me. I’m so pleased with this service.

Gi
Review №52

Best offers I have found on this brand. Simply amazing

Sh
Review №53

Customer service was great

E
Review №54

Great deals! Amazing QUALITY and the service was PHENOMENAL!

Re
Review №55

Its a Michael kors outlet.... what you expect is exactly what you get. Definitely check their sales!!

Je
Review №56

Great prices. Always leave with something everytime I go! Even if its just to look around!

Ad
Review №57

New models with good prices

Do
Review №58

My wife always finds a new purse when we visit.

Na
Review №59

Friendly staff :) so happy with my purchases ❤️

Jo
Review №60

Wont ever go there again. Rude staff. Coach whole different story. At least they appreciate their customers.

Ve
Review №61

Got a dress here and a purse salea associates always helpful

Mi
Review №62

Good deals sometimes....

Al
Review №63

Nice selection of designer clothes. Great discounts as well. Worth checking it out.

Ya
Review №64

Great prices and customer service

Li
Review №65

Love their backpacks. Very expensive store but great stuff. Last a long time.

me
Review №66

I love MK..The sales associates are friendly and helpful. Love their bags..

Ta
Review №67

Always a good deal or promotion going on to save you money on what your looking for

Ch
Review №68

Nice shop and helpful staff. Very friendly and a good selection to go with the discount of an outlet store.

De
Review №69

Amazing!! 70-80% off on everything in the store.

Jo
Review №70

Amarilis was very profesional. Her service was excelent.

Zo
Review №71

Large store with lots of selection. Displays are great products are accessible. Staff was very responsive to my questions.

Ju
Review №72

Nice store, but not much for Men in this location... There are some accessories for Men (Including watches) - I Purchased a watch here over 2 years ago, and it is Extremely, Incredibly, Surprisingly Quality-Made & Ridiculously Durable! Both the Mechanics & Aesthetics are as good as the day I purchased it and Ive worn this watch 98% of the time that Ive owned it (literally) & probably smacked it on 60% of the doors Ive walked through... Regardless of the abuse Ive subjected it to... the Watch Keeps Tickin & Looks Amazing! The Price was also Amazing - I believe I Paid Under $500 & I feel like it is one of the BEST Values/Bang For Buck! However - This Location Still Needs More Options, Most Especially FOR MEN... However, it is Great MUST STOP For The Women & the Men Shopping For/With + ALWAYS Be Sure To Check The Watches When Here At This Mall! LOCATED-IN The Tampa Premium Outlet Mall on sr54/56 in Lutz - Just West of i75/275 hwy Ramps for the Land OLakes Exit... While the Store/Mall has a map address in the City of Lutz, Youll often hear this area/location being referred to as: Wesley Chapel and/or Land OLakes... since This Mall Sits On the Border of All 3 Cities (Land OLakes borders Wesley Chapel to the West & Lutz borders both Land OLakes & Wesley Chapel to their South) **(BTW: Lutz is Pronounced: Lootz)** ***

Su
Review №73

Awesome sale going on! Best manager ever, Tyler, thanks!

Ar
Review №74

Very nice staff... helpful

on
Review №75

Literally the worse customer service in this location the employee by the name Chelsea (African American, black weve, tall and skinny, glasses) was extremely rude and ghetto, giving customers unnecessary attitude rolling her eyes and pointing at me like I did some kind of crime just because I went there wanting a price adjustment of an purse that I purchased 5 days ago! Then she called her manager (tall blonde kinda on the big side) and Chelsea kept taking down to me with her loud voice in front of her whats called manager while the manager did nothing about it! Worse MK ever been too! Need to get rid of their employees or train them some respect! I did email their district manage about this thats how beyond upset I was at this customer service they have! Very disturbing employee

Bi
Review №76

Beautiful bags and clothes. Great sale prices!

St
Review №77

Love this outlet, usually have great sales

Ka
Review №78

Great prices

Je
Review №79

Great deals

Hu
Review №80

No deals 😥

Mo
Review №81

I received great customer service during my visit here. One of the sales associates took the time to answer my questions re: pricing and retrieved the items I requested from the back room.

Th
Review №82

Theemoyees are rude ispent 30 mi s looking g around and no one asked if I needed assistance so I left their loss Ill spend my money elsewhere

Jo
Review №83

Wife owns 3 purses!!told her to save her money and buy a Louis!! Too many women has M.Kors😢 2019..SWITCH AlREADY

Ta
Review №84

This is one of my favorite stores to shop @...

Ja
Review №85

Great deals quality wares...

So
Review №86

CLEARANCE IS A FINAL SALE!!!!! So be careful when you buy a clearance item ... you wont be able to return it, exachange it, or get a store credit ... in other words you are stucked with the item purchased. There is not signs that it tells you is final, the sales and/or cashier wont tell you either. It will tell you in the back of the receipt and you suppose to read it after you BUY it and its too late. I had this bad experience when I purchased a gift and changed my mind. I was told by the manager that she was sorry and I supposed to read the receipt ... it is my first and last time shop in an Michael Kors outlet.

Le
Review №87

Sales staff always very helpful. But the items are way too marked up for an outlet store.

Ti
Review №88

I always leave with something! The store employees are always very helpful and there is always a sale.

Ai
Review №89

Of course I live Michael Kors and the staff and store was amazing!

Ra
Review №90

Nice option for shopping. Little pricey but I guess its the brand.

Cr
Review №91

Love this store. My favorite

Vi
Review №92

There were 4 sales rep including the manager i picked out a wallet there was a lady complaining to the manager and a rep behind the counter . the rep that should have been cashiering looked at me in line and decided to take a phone call instead of ringing up my purchase so i gave the wallet to the floor rep and walked out. I will not be purchasing from MK anytime soon

Da
Review №93

Very nice, bought a purse.

Sh
Review №94

My favorite store in this outlet!!!!

El
Review №95

Great deals for July 4th week!

Lo
Review №96

Cool shop in a fine outlet

La
Review №97

Helpful staff

Ar
Review №98

Great prices all the Time

Ab
Review №99

Great prices and super adorable purses

Me
Review №100

Great sale

Information
50 Photos
100 Comments
4.5 Rating
  • Address:2364 Grand Cypress Dr Suite 260, Lutz, FL 33559, United States
  • Site:https://locations.michaelkors.com/us/fl/lutz/2364-grand-cypress-drive.html?y_source=1_MjkxNzEyMS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 813-345-3235
Categories
  • Clothing store
  • Fashion accessories store
  • Jewelry store
  • Outlet store
  • Shoe store
  • Watch store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–9PM
  • Wednesday:Closed
  • Thursday:6AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–7PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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