Gene Messer KIA Parts Center
6006 19th St, Lubbock, TX 79407, United States

Review №1

I went in to purchase a used car. The car I wanted to test drive was in the shop getting a part put in I gave it the benefit of the doubt. The salesman told me the car would go quick if I would like to put a down payment I could to guarantee it. If I changed my mind I could receive a refund. Easy enough right? I test drove the vehicle with low miles. That was my choice, the next day the car wouldn’t start. I thought maybe I had left a light on I jumped it it started. Again a day later the car wouldn’t start I jumped it to it to the shop the battery tested good. I was hoping it wasnt nothing more when I tried leaving work for lunch it was smoking so bad under the undercarriage. I reached out to the salesman he said they would be in to pick it up. After hours never heard from him I had to call the dealership n complain again finally they came the men that came were courteous. They did not offer a rental or a loaner vehicle I’ve been having to hitch rides n uber. Still after 4 days no word. When I purchased the vehicle the $500 down payment was not deducted from the total price of the car I’m still waiting to be reimbursed and of COURSE no one has contacted me.

1 Photos
1 Rating
  • Address:6006 19th St, Lubbock, TX 79407, United States
  • Site:
  • Phone:+1 806-417-0279
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Service options
  • In-store shopping:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wi-Fi:Yes
  • LGBTQ friendly:Yes
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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