Do not trust employees to help you find the right parts! I went in to buy spark plugs and a spark plug socket because the one that I had was the wrong size for my new car. After the employee got the spark plugs, I asked for assistance in finding the right size socket to fit the smaller size plugs. He pulled out one of the plugs and started testing the size on different sockets. Come to find out he was not testing it on the thin wall type sockets that are used for pulling spark plugs! When I went to use it, the socket got stuck in the engine head and has now cost me over two thousand dollars to have a mechanic to get it out! So, what would have been a 15 minute job and the cost of spark plugs and a socket has now cost me a ridiculous amount of time and money to fix a problem that should never have happened in the first place! I spoke with the manager and he just told me that he was sorry for the inconvenience and that they do not take claims on DIY jobs. I even left a message with the district manager, Victor Kotulek, and never received a call back. So, even though the employee clearly knew what I was needing, picked out the socket himself, and sold me the wrong part, they chose not to help me out in any way. If he did not know for certain what he was looking for, I would have been better off if he had just said that. I go to an auto part store trusting that they will be professionals and help me find what I need. That clearly is not what to expect from this store.