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Poulsen Trailer Sales
2900 US-89, Logan, UT 84321, United States
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Poulsen Trailer Sales
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Fe
Review №1

Best service Ive ever had purchasing a trailer, as I have purchased many! Huge thanks to Justin and his team for being prompt and making sure the paperwork was ready to go when we got there which we had drove 7 hrs to pick up and was completely worth it! Thank you so much and will be recommending you to many others!

Ji
Review №2

We have bought two trailers here. I highly recommend this place to all my friends. Easy to work with, and the sales guys know their stuff!

Tr
Review №3

Great to work with. Justin is great to qork with.

Ma
Review №4

Had such an amazing experience here, Colby and Justin went above and beyond to make sure I was on the road safely with my new trailer. Would give them 100 stars if I could!

D.
Review №5

Let me tell you about how Poulsons does business... Earlier this week I was quoted a price on a Bradford Mustang flatbed for a 2020 Ford F350, SRW, long bed truck. It was a verbal/over-the-phone quoted price - nothing on paper or on email. It was the best price I could find for anything similar to what I was looking for. This morning, after going through all the numbers - price of bed, shipping costs, installation costs, etc. I called back to make sure the bed was available. This second guy confirmed that it was available and quoted me the same price.The only thing I left for me to do was get in touch with my customer and let him know. You see, I work for an upfitter/builder, We install these beds for other companies - all the time. The customer said that he wanted to go with this bed. Not only that, but he was going to need a second bed, and I should just get both of them. Great! I called back. This time, according to the guy who answered the phone, I was talking to the owner. He seemed pleasant enough... right up until I corrected him on the price. I mean, I was quoted a price - twice - and I didnt want to pay more. Well, the conversation got rather cold and quite rude. He flat told me, I wont sell them for what I was quoted. Hey, man. If two of your employees made a mistake on pricing. Okay. I didnt talk them into that price. They just told me that was what the price was. You dont need to be a big ol Richard Naugin to me. You could have honored the price and I would have happily called back over and over for further pricing and probably sales. You could have been decent about how you talked to me, and I might have still bought the two that I needed. As it is, that semi company in SLC has a couple of competing beds available. Ill just get them from there and not call anyone in Logan about truck beds again... unless one of the customers we have still insists on doing business with you. If that happens, my hands will be tied, but Ill resent it big time. I probably wont be pleasant to deal with, either.A couple other things. Im going to copy this and send it off to Bradford. Also, the price you quoted me was $200 more than whats on your website. Man, youre something.

Da
Review №6

👎🏻USED WORK BODY- NEW PRICE TAG👎🏻I went to pick up a “brand new” CM work body. Upon getting there we found terrible wear spots (bare metal) on all four doors. The salesman tried to push the blame off onto the shipper. 🤦🏻‍♂️He offered no deal and acted as though it was my loss. 👎🏻 I was extremely dissatisfied and disappointed. I had spoken to them over the phone multiple times before making the trip. Not once was I told that all 4 doors had been rubbed down to bare metal by shipping straps. Either mark the price down so a guy could afford to go have it repainted or have a chat with your shipper on why your sales are dwindling. Better ask for pictures before purchase ! 😒

Je
Review №7

Great service and the best place to get wheel bearings packed.

Be
Review №8

The people here are excellent. They are knowledgeable and just great to work with. Highly recommend.

Ma
Review №9

Best place in Cache Valley if youre looking for a enclosed trailer or a flatbed. I dealt with Kobe, he was very patient and professional with me being that I wasnt sure what I was looking for. Thank you Poulsen trailers.

Ad
Review №10

Justin was awesome to work with and made sure I got the exact trailer I wanted. Ill do business with them even though theyre a 6 hr drive. Great selection, price and customer service.

Re
Review №11

Justin was great to deal with!

be
Review №12

I stopped by to look at some pickup beds they had advertised on their website. I walked around the lot, snapped a few pictures of beds that would work and took that back to the main office. The guy I met there was friendly enough, but apparently didn’t set the pricing on anything. So he took me to Travis who was responsible for all of that. Travis was working in a trailer when he introduced me. Travis barely even acknowledged I was there and gruffly asked what I wanted. I explained and said I had a few pics and just wanted an idea on price. He did NOT acknowledge the response and kept doing whatever he was doing when I got there. He did not answer any questions and ignored a customer STANDING there in front of him. I’ll need a horse trailer and a flatbed or two down the road..........you know what, it will NOT be a Poulsen trailer. Worst customer service experience I think I’ve ever had.

Ch
Review №13

Went in for trailer brakes, had me done in 15 minutes asked if I could bring my other one in, told them be back 20 minutes, again 15 minutes and I was out of there..these guys were awesome, i will be back, highly recommend this place..Thanks Guys.

Ly
Review №14

Very professional and customer oriented! They exceeded my expectations!

De
Review №15

ABSOLUTELY WORTH THE 2 HOUR DRIVE!!!I have shopped several dealers along the WASATCH front, including two within 4 miles of my home, and in surrounding states, that acted as though they could care less about my business. Some never even approached me on their lots or left me to search out a sales person!None were willing to entertain offers on their product, their price was their price. END OF STORY. One salesman laughed at me and told me Its a sellers market, we can sell them for what we want right now.Not so at Poulsens!I was greeted by Dave upon my entrance. Later I learned Dave is the owner of the company. I asked him if he wanted to sell me a trailer today? He smiled. Said Absolutely! and asked Justin to assist me. I knew exactly what trailer I wanted and it was IN STOCK!They actually had in stock what their website reflected! Not so with the other dealers. All the trailers I stopped to look at on my way North were either already sold or under contract yet still listed online... Would have been nice to know. I wouldnt have wasted my time stopping.I asked for their best price. Justin actually quoted me lower that I expected! I had him start the paperwork immediately and I was on the road with a brand new fully inspected trailer within 45 minutes from being greeted at the door.I had such a wonderful experience I have begun discussing the production of a custom trailer I will be needing in the near future.BTW within 1 hour of my purchase my trailer was removed from their website.My experience was very satisfying to say the least. This is what a buying experience of this magnitude should be. I left with a high quality product at an amazingly fair price. The staff were knowledgeable, friendly, and extremely professional who truly valued my time and business.Let me say it again ABSOLUTELY WORTH THE 2 HOUR DRIVE!!!Poulsens Trailers youve earned my business and I will recommend your company to all my friends and tell them to make the trip to Logan.KUDOS to Dave, Justin and all the staff at Poulsens!

Te
Review №16

Such polite and nice people! We had run into sort of a hiccup when we went to purchase our trailer and they were so patient! Definitely would recommend them and definitely would purchase from them again! I have nothing negative to say at all!

Gr
Review №17

I would recommend buying from Poulsen Trailers over any other supplier in Utah (and likely surrounding states). I bought a custom built trailer here 7 years ago and will be buying another from Poulsen shortly. I looked within about a 200 mile radius and personally visited many of the other trailer dealers in this radius before I found Poulsen and prefer Poulsen.Travis is honest and straight forward, there are no games being played and there are no surprises. What you see is what you get and Poulsen has the best trailers for the best price bar none in my opinion.

Ia
Review №18

They installed my new flatbed and it looks way good!

Ne
Review №19

Nice little hidden trailer parts Dept. Helpful staff

Sa
Review №20

Always amazing service and the prices are unbeatable.

Pa
Review №21

Great trailers. Great prices. Great service. Way better than the other trailer places in town. These guys are easy to do business with.

Je
Review №22

Great service, low pressure sales. They washed the trailer and got it ready for my trip, including checking tire pressure and general inspection. Thanks Austin!!

Kr
Review №23

This business went beyond customer expectations.. fantastic business

An
Review №24

Unreal service. Friendly staff. AWESOME boats.

AJ
Review №25

They helped me with expert advice and saved me money.

Du
Review №26

Sales guys were very friendly and accommodating since I traveled 2.5 hrs, experience overall was good, however I was very disappointed in the install of my flatbed. Fuel hose clamps not tightened so fuel leaked during fill up, mud flaps rubbed on muffler where they could have been installed in other spot. I guess I expected a little better install. Yes, they would have taken care of all of this had I driven back but I just expected it done right the first time. Not bitter just disappointed.

J
Review №27

If you need Trailer help this is the place to go. Very helpful and have what you need.

Ry
Review №28

These guys know what they are doing. They have sold me several trailers over the years and continue to give great service and best prices.

Ke
Review №29

Travis Poulson has serviced/repaired my 5th wheel, dump trailer, flat bed and other vehicles. He is honest, generous and goes far beyond being helpful. He stands behind his work and his word. I have done business with him now for over 7 years and I dont plan on going anywhere else in the future. He is a great guy

An
Review №30

My husband had a flatbed installed on his GMC 1 ton truck. Poulsen trailers did an awesome job. Worth the trip.

Ca
Review №31

Dave & everyone is awesome gave us a great deal on a great trailer. Even met us after hours since we were coming from Riverton. Logan is quite the drive but well worth it!

Ta
Review №32

Fair prices great service and prompt

Ja
Review №33

Ordered a set of bed rails for a truckbed that we bought a year ago. They built them and delivered them within a few days. Great company! Will be doing more business for sure.

Vi
Review №34

Great customer service and friendly staff.

Jo
Review №35

Had to look for a trailer cuz my dad is dying of cancer. Had to get all our family things. I didnt say this to Colby. I just went there looking for a good trailer. Colby was patient to show me all the different trailers and answered all my questions.Colby was honest and wanted to make sure I really wanted such a big trailer.After I bought the trailer, Colby took the time to show me how to drive it. I never had a trailer before and barely got the truck.They put on my license plate for me for the truck.Colby answers all my questions if I call in.I was referred there by Karen and Brent from a related business.When I was in Wells Nevada, I got gas at a gas station where they also do RV repairs. They are trailer experts.They said I got a really good deal on the trailer and it was really nice. They wanted to know where I got it.I think Poulsen Trailer should expand. If people hear about their amazing customer service, they will get good business from anywhere, any state.Also, Colby saw I was low on DEF and he filled my truck up and didnt charge me.I found out at night that the trailer has a good lighting system.

Kr
Review №36

Been calling around trailer shopping and I couldnt believe the terrible customer service on the phone! Very rude and unwilling to help. Ill be buying a trailer elsewhere.

Gr
Review №37

A good selection of trailers with great service!!

Ch
Review №38

Great people to deal with. Amazing service.

ty
Review №39

Great selection n great customer service

Ro
Review №40

Great service.

To
Review №41

Great experience. Very knowledgeable staff and excellent quality work.

Du
Review №42

Recently purchased a new wilson stock trailer from this dealer. Not only did they have incomparable prices, the salesman/owner Travis was excellent to work with. Would highly recommend to anyone looking for a trailer!

Da
Review №43

Nice place to deal with. Great staff!

Ja
Review №44

Very good service from there parts department! Been there multiple times and I always get the right part fast and efficiently

Jo
Review №45

Shoddy work. Had a hitch with wiring installed. Next time I looked under my vehicle there was a wire dangling down. Running from the rear of my car to the engine, a couple of tabs kept the back end of the world near the car the upper section just dangled. Shoddy workmanship for sure wish I still lived in the area, Id make them redo it.

Ji
Review №46

Very friendly and helpful. Had the parts I needed.

Co
Review №47

Been doing business with them for years, they always are upfront and straight forward about everything they do. Lifetime Customer

Ed
Review №48

Good place

B
Review №49

Great customer service and was very pleased with the work done on a couple trailers and a pickup.

Ke
Review №50

The customer service is weak at best we wanted to drive around theres a huge lot to look at some of the motorhomes but they were not helpful in finding a solution

Da
Review №51

Weve bought 4 flat beds from Poulson , they have the best prices and customer service that we have found in Utah . its a 2 hour drive for us to get there , but still worth it

Sc
Review №52

Very helpful concerning my questions

Ka
Review №53

The best trailer place in Cache Valley.

Ta
Review №54

Rude and dismissive employees

ja
Review №55

They went above and beyond my expectations. Great people and great service.

Ph
Review №56

Quick service, great attitude, and even quickly handled a slight problem

Go
Review №57

I do a lot of driving what the truck and trailer. I had some repairs done on my trailer they are very knowledgeable fast and efficient the best trailer repair I found anywhere

Bi
Review №58

Very great service, thxs Travis and crew

bi
Review №59

These guys have everything you need for your trailer. Good prices, and should the occasional problem arise, they stand behind their products.I wouldnt go anywhere else.

Je
Review №60

Delivered all work as quoted. Trailer professionals for sure!

Mi
Review №61

Travis and his crew are the best!

Se
Review №62

Very good customer service.

Ma
Review №63

Got a licence plate holder and light. Was cheaper than what I had found online for a similar product.

Ba
Review №64

Always very helpful easy to deal with

Gr
Review №65

Good selection and great service!

Br
Review №66

Thanks Travis for the help getting the right hitch for my dads truck

Ke
Review №67

Excellent customer service

Da
Review №68

Knowledgeable and helpful.

Ri
Review №69

Great place

St
Review №70

Great staff and service

Da
Review №71

The best!!

di
Review №72

Excellent service.

Information
40 Photos
72 Comments
4.6 Rating
  • Address:2900 US-89, Logan, UT 84321, United States
  • Site:http://www.poulsentrailers.com/
  • Phone:+1 435-752-5667
Categories
  • Trailer dealer
  • Horse trailer dealer
  • Trailer repair shop
  • Trailer supply store
  • Utility trailer dealer
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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