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inMOTION Auto Care
131 Russwood Pkwy, Lincoln, NE 68505, United States
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inMOTION Auto Care
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Br
Review β„–1

Absolutely wonderful! Staff is super friendly, detailed reports of what they checked and were able to explain in excellent detail what my Jeep needed (didnt know start/stop relied on 2 batteries 🀯) and they offer transportation/drop off when repairs are done!10/10 definitely recommend

Al
Review β„–2

Welcoming during making appointment and when I checked it. Done within the amount of time they stated it would be, did not take long at all. Great staff, not bad price at all! Will help you with ride or pick up your car...love how they will help you out. Great service. Lastly I appreciated the information left in my car. Thank you, I for sure will return!

Mo
Review β„–3

The diagnostic system/reporting is fantastic. They were very thorough in their analysis and were honest about what was high priority repairs. When we checked out the total was less than they initially estimated - way to under promise, over deliver!!! I appreciated that there wasn’t a surprise at the end.

no
Review β„–4

I am from out of the Lincoln area and was having a warning light come on in my car. Took it to this repair place that my daughter suggested and I was extremely happy with what they did. They hooked it up to their computers and located why the warning light for the shifter came on. They gave me all the information that they found out about my car for me to take back my hometown dearer. They were very understanding and helpful.

Aa
Review β„–5

I am very impressed at how well I was treated through the process of having my vehicle serviced! Anyone I spoke with had a very positive attitude and seemed like you are their first priority. I really enjoyed having pictures to go along with their inspection of the vehicle. It really gave me a better idea of what condition certain parts were in versus just being told you should replace something. I don’t think I will be looking anywhere else to have my vehicles serviced.

Je
Review β„–6

I have a trusty old car that is over 10 years old, and it needed a variety of repairs and maintenance to keep it running well. InMOTION did a great job and they are now my go-to place for auto repairs. Super friendly, informative and reliable.

Mi
Review β„–7

They always do an amazing and timely job on my truck!

An
Review β„–8

I highly recommend InMotion Auto Repair. I have been a long term customer. I appreciate their integrity! I am always consulted prior to work & they back their work as stated on their website. I have found all workers to be friendly & to have great communication skills. Their website lists the training of many of their mechanics.

Ni
Review β„–9

Jared and the team are AMAZING. They can always squeeze you in, they learn who you are, and they don’t take advantage of you. They will tell you what’s recommended and then they will tell you what is actually needed out of that. Service is quick, they always follow up, and they are super friendly. I always recommend to my family and friends.

Ke
Review β„–10

It was easy to schedule my car’s oil change and repair. Staff was timely and provided great service. I will recommend and use InMotion again and again. Thank You InMotion for making it a delight to be your customer!

Me
Review β„–11

I had great, friendly service from all the team members! They took the time to explain everything & worked with my budget to get the most important repairs done first. They do quality work at fair prices and even picked up and delivered my car. Ill definitely continue business here and I recommend others do too!

Au
Review β„–12

Take information with a grain of salt. They ran a quick diagnostics (not a full diagnostic panel) and reported error codes P0170 and P0101 on my Toyota camry. They told me it was safe to drive home (45 minutes) but said to get it fixed quickly. I stalled out on a busy street (N 84th) at rush hour time less than 1 minute from their shop immediately after departing from receiving the diagnostic code. Clearly.... it was NOT safe to drive.

Ch
Review β„–13

Thorough and explain all services completed. Pick up and return of car is so convenient

Ma
Review β„–14

InMotion makes car repair easy, from all of their booking and confirmation to follow-ups, I always feel like my business is important to them. They are very timely in their repairs and service and I feel acknowledged when I have questions about my car. Thank you for wonderful service!

An
Review β„–15

I don’t know if other places offer pickup service, but I’m so grateful that Inmotion does. It’s an amazing service. The gentlemen who pick up and deliver my car are absolute gentlemen. Always on time. Thank you INMOTION.

Jo
Review β„–16

Great service! Love the digital platform that is used to show details of vehicle and communication. Jared and staff are excellent!

Da
Review β„–17

The people over at InMotion have never disappointed me or my family. My wife and I have been using them for all our service needs for the past 3 years and before that they helped my brother and dad out with repairs on their trucks. Jared and his crew always go above and beyond to make things happen on time - for the service I needed tires and an oil change. I called on Saturday and they had me in on Tuesday. The tires that we ordered did not come in so they sent a driver to pick up tires from another place in Lincoln the same day. They had my oil changed, new tires on, alignment done and my car back to me before my trip the next day. AMAZING SERVICE ALL THE WAY AROUND :)10/10 would recommend to a loved one, friend, acquaintance, or stranger. Everyone is awesome there - Thank you to the driver who picked up my car from my home and dropped it back off, thank you to the driver who went to get my tires, thank you to the techs who did the work, thank you to the office staff who do timely and concise billing, and thank you to Jared for organizing everything and being a communication rockstar.

Ba
Review β„–18

Fantastic service!!! Absolutely everyone I encountered - Jared, Kaleb, Henry (mechanic) - everyone was EXCEPTIONAL! I’m currently unemployed and found myself really wanting to work there (if you’re hiring - you have my number - I’d be happy to send my resume!!!). Absolutely excellent all-around! Even worked with me on getting a loaner (I named him Bill). The entire process was outstanding! The absolute ONLY negative thing I experienced was pricing. I’ve lived in Lincoln my entire life and know I could have had all of this done for MUCH cheaper. BUT - that would have taken several different appointments at various shops. I also think and believe that the β€œdiagnostic fees” should be waived if a customer moves forward with having the repairs done in shop. That’s usually the etiquette that’s offered with any other shop - so it was very upsetting that I paid $100 in diagnostic fees after I still had all the work done with YOU. I have family who worked with you previously and was told that you waive the diagnostic fees IF the work is then done with you. So, that was disappointing - especially since that’s a courtesy that most other shops offer. That all said - your staff and my entire experience was truly outstanding! So, THANK YOU!

Wi
Review β„–19

This is a Great place for a lot of your vehicles needs. Jared was excellent to work with. Very Professional. He got me right in in the middle of the blizzard of 2021. They did a Great job doing my service in a timely manner. Everyone there was Great to talk to and work with. I would recommend this Company with 5 stars.

Ba
Review β„–20

Had issue with breaks on my Toyota Tundra. They were very helpful and fixed them under warranty. Very professional with Chris helping me drive back to my place and diagnosing the issue promptly. Were able to return the truck back in 2 days, and picked up me on my own schedule.

ka
Review β„–21

InMotion always does a great job! Prices are reasonable and fair! Honesty is the greatest benefit when going to InMotion. They are not in the business of ripping the customer off. Or looking for other issues with your vehicle. If they find issues you will get called right away.

To
Review β„–22

We’ve used them twice now and have been very happy with their services. They listen to what you may think is wrong with your vehicle and do a thorough check over your vehicle. They fix what needs to be done now and let you know if they see anything else that you might want to watch out for or fix at another time. They send you a full report on what they see and even send pictures to show you what they are talking about. They are fast, friendly and reasonably priced.

Je
Review β„–23

I wish I could give this 100 STARS! BEST customer service in LINCOLN! Seriously, these guys go above and beyond!! Since going to inMOTION, I would not trust my car with anyone else! Caleb and Jared are super friendly, personable, and make you feel at ease! I will add being a female.. (since normally we do not know a lot about parts etc) I do not feel like they are trying to add extra costs in, I have had that happen at other places and I TRUST these guys!!! Thanks so much for the GREAT service!!! SEE YA TUESDAY!!!

Ph
Review β„–24

The customer service is fantastic! Jared is great to work with and I feel that I was kept well informed on what was going on throughout my service experience. I received excellent service! Thank you!

Su
Review β„–25

Treated professionally and timely! Courteous service by Kaleb. Very thorough!

Mi
Review β„–26

Always fast and courteous service. If they spot something that needs attention they will contact you. They always provide photos of everything that they do or that needs to be done. Quality workout good price been going there for a long time.

El
Review β„–27

InMotion Auto is reliable and helpful, they always go above and beyond.

Fi
Review β„–28

Great service. The drop off/pick up was pretty quick. The detailed inspection was very informative and staff was professional and quick to answer my questions.

Je
Review β„–29

Great customer service and professionalism! I always feel so comfortable taking my vehicle to them. Very thankful for such a trustworthy place!

Au
Review β„–30

Terrible, terrible communication.I tried to get my car checked out here, but I couldnt seem to manage it. When I called ahead and asked if I needed an appointment, I was told to just come in. When I came in, I was told I needed an appointment. I made the appointment for a couple days later and on the day, I got a call telling me it was too late in the day and I needed a new appointment. The time I needed to be in by was never mentioned to me.If ever I was just told the correct information before I needed it, I would have just done it. Instead I got a run around that has left me frustrated.

Da
Review β„–31

I have been a loyal customer since they first opened and the service is excellent. The entire staff and their quality of work is the reason I trust them and highly recommend them.

Co
Review β„–32

InMOTION came and picked up my truck, got it all fixed up, and returned it to my work. They are always very honest with the work that needs to be done and they all are very knowledgeable. I have gone to this shop since they opened up and never plan on switching!

Jo
Review β„–33

They always do a great job and excellent communication.

Jo
Review β„–34

Great shop that is talented, professional and transparent. The communication of diagnosis and recommendation is second to none. Reasonable prices for stellar service. I will not take my vehicle anywhere else. Thanks to the team at inMotion!

Je
Review β„–35

Honest and quick. Diagnosed radiator leak and had it replaced with new hoses and an extra leaking power steering hose in a few hours and delivered it back to our house. I enjoy the vehicle uploaded inspection results with photos. I feel like its very comprehensive, reassuring, and it backs up their mechanical findings and recommendations. Very happy customer, would definitely return.

Jo
Review β„–36

That Jared guy is quite the character. Very good service!

ma
Review β„–37

Good service, better people

Ch
Review β„–38

Great attention to detail, including doing research on maintenance and repairs done on my truck before I bought it. Excellent service.

Co
Review β„–39

Couldnt be more thrilled, they got me in quick, showed every option i had and executed fast and efficient. Amazing job, i will always recommend inMOTION

Mi
Review β„–40

They not only fixed my oil leak but found out what a certain noise I had for years that no other business could fine. Excellent service

Vi
Review β„–41

Great experience…will return!

As
Review β„–42

I dont trust anyone else in Lincoln to work on my car and if your 25 and over with up-to-date insurance they will help you with a loaner car. Great place awesome people!

An
Review β„–43

Fixed my windshield washer pump and they did great. In and out in a reasonable time everything went well.

Jo
Review β„–44

InMOTION always provides us with high-quality service. Theyre quick to find the problems and offer honest solutions. We wouldnt want to go anywhere else!

do
Review β„–45

Very professional and thorough!

Sc
Review β„–46

First time using inMOTION. They were quick with getting my car inspected and provided a detailed list of maintenance that might need to be done. It was an easy process and at no point did I feel that I was being ripped off. Would recommend them to anyone looking to get work done on their vehicle.

An
Review β„–47

I always trust inMotion and know that my car is in good hands!

Ja
Review β„–48

I was very impressed with the excellent customer service offered. This was my first visit - I will definitely be back!

Ch
Review β„–49

Their diagnostics are excellent. They reported every detail and called when they were ready for the next steps. I was provided a loaner at no cost and the work was excellent. The receipt traces every detail about the service and other issues found in the inspection. If you have a stubborn problem with your vehicle or the dealer cant fix it, then this is the place to go.

Ke
Review β„–50

I had a slow leak in my tire and an appointment set up for 4 but brought it in a half hour early. Not only did they start my appointment sooner but they were also done around 4:15. The leak was in a spot that couldnt be repaired, but they did an amazing job explaining to me my options and pricing out the materials and labor. Best local auto business Ive used. The staff are amazing and incredibly friendly and make every effort to make sure youre happy! Covid friendly and 100% would recommend!

Na
Review β„–51

Had an issue with gas guage. They figured it out and kept me in the loop during the diagnostic process. Great customer experience.

Kh
Review β„–52

HIGHLY RECOMMEND!!!! Hands down the best auto care Ive ever received!!!!! Everyone from the mechanics to the friendly faces at the front desk are professional, polite, curtious, very friendly, and beyond!!!! A+ service!!!! I wont go anywhere else!!!

Da
Review β„–53

They were great in letting me know what needs to be done and were quick and efficient with everything

Ro
Review β„–54

Great people and quality service, Im grateful to have found them.

An
Review β„–55

I started going here a few years ago. They were the only place in town that was willing to do an oil change with a temporary plug. And the service is too notch. Reccomend In Motion to anyone.

Ca
Review β„–56

Always amazing. Clean, friendly, timely, well priced, HONEST business.

AN
Review β„–57

Always professional and get the job done right!

Ma
Review β„–58

My truck is 20 years old (2001 Toyota Tacoma) and required major repairs. I took it to inMotion Auto Care to do an assessment of its issues. An assessment was quickly done and the work that was needed was done in just a few days. During which time they provided me with a loaner car free of charge. The final charges were considerably less than I anticipated and my Tacoma is running like new! I want to particularly thank Jacey a customer service representative at inMotion for keeping me fully informed on the progress of the repairs on my Tacoma.

Aa
Review β„–59

Great place, quick work and good customer service!

CR
Review β„–60

Quick service and all the extras they did to help repairs go smoothly was excellent. They took care of everything from start to finish including pick up and delivery of my vehicle, handling all the warrant calls/paperwork, and even brought me a loaner so I could get to work! Will definitely be a returning customer

Je
Review β„–61

Very impressed by the customer service and professionalism at In Motion! I highly recommend!

Mi
Review β„–62

Everyone at inMOTION is always very friendly, helpful, and most important, honest. They will explain fully any issues with your vehicle and never pressure you to get work done. They are always up front about what needs done, and how much it will cost. They do excellent work, and get it done right the first time. Work is always done in a very timely manner, and theyre also very good about supplying rides if you need them, or a loaner. Definitely the most trusting place weve ever taken our vehicle to.

Ty
Review β„–63

They have great customer service, typically can fit you in quickly and provide detailed information/pictures about your vehicle.

De
Review β„–64

Ive been using inMotion for several years. Honest, good, hard working people. Id recommend them to anyone!

Cl
Review β„–65

First time going to this facility and the experience was fantastic. I had brought in a 2006 Nissan Pathfinder rear end to have the gears set up and the crush sleeve set that a another large company could not do. The staff was familiar with my request and got right on it. Within a week they had the gears set within the price range that we discussed. The staff were extremely friendly and helpful. Will definitely bring other vehicles to this location for service when needed.

Av
Review β„–66

They are very amazing people, very kind, trustworthy, helpful. One of the best places me and my family has taken our cars to. Very quick to. They also get back to you about things, and send you reports of whats good, recommended and required. And they are women led which is wonderful!

Ca
Review β„–67

InMotion has been awesome to work with! We take both of our cars there and have always had a positive experience. They were even willing to pick our car up at home during the pandemic since I am working from home and have an infant. They are very straightforward about what work needs to be done now and what can wait it needs to be monitored.

Ch
Review β„–68

Excellent work. Highly recommend.

sa
Review β„–69

All their parts went bad after a year. They wanted to treat me like an ATM. All mechanics need cameras on them while they are working. They ripped off an old veteran, and I found out I did not need these parts at all.There are to many mechanics that are dishonest.You can not trust any of them any more, you always have to get 3 to 4 quotes. Be wary of 4 and 5 star ratings. Red flags if too many 5 starsCon artists are more reputable. You cannot trust these mechanics at all in my opinion. They can spot a victim very well I spent over $5000 on repairs that were not needed only after the fact did I know.

Jo
Review β„–70

Always fast and transparent. You get a text message with photos of everything needing done ... they tell me I have cracked motor mount, and I can see it right there in the message. You get to choose among critical and recommended items. Customer waiting area is clean and welcoming. Best auto repair in Lincoln.

Mi
Review β„–71

Ive been to multiple auto care shops in Lincoln, but this is by far the best one in town. Every member of the staff is friendly, theyre super knowledgeable, and theyre never condescending in their explanations to me (a deal killer Ive experienced at other shops). They are always straight with me about what needs to be done right away and what can wait until my budget is a little more flexible, and the electronic file they provide helps me keep up with other issues I might need to look into down the road. I cant say enough good things.

Ni
Review β„–72

I have always had the best experiences with this crew. Theyre very friendly and helpful. Im spoiled a bit as I work across the street so I drop off the car in the morning knowing theyll have everything taken care of when Im done with my work day.

An
Review β„–73

Jared went out of his way to find me the right tires for my vehicle that were budget friendly.

Mo
Review β„–74

Truly a good auto shop. Every time I had a question they answered it, no hesitation to talk price and what they would recommend. Did end up taking over an hour longer than they told me, but understandable. I didn’t have my dad there to help me but I felt like I was in good hands. Also had to bring my pup because I couldn’t find a place for her to stay and they were SUPER nice about it. Highly recommend!!!

Pe
Review β„–75

Rarely have I found an auto shop.that is so responsive to my situation. Jared went over what needed to be done now and what should be done later, at what price. At that point I was able to align the repairs with my budget. The vehicle was picked up. Jared called regarding the service and then returned the vehicle when repairs were done. I LOVED the open communication and the understanding of the budget and how to make it work. You want to trust what is said and done, and inMotion is THE place to be trusted.

Ph
Review β„–76

Helpful, quick and responsive. Continue to go back to them for everything.

Jo
Review β„–77

This is the second time I take a different vehicle to them and they are very detail on everything they see wrong on my cars!!!! Very communicative, that’s what a customer like me likesπŸ‘, Keep up the good work inMOTION Crews!!!!!!!

St
Review β„–78

I work in a customer service related field myself and my first impression when I walked in was that inMOTION places a high priority on this! Chris and Jared were both friendly and enthusiastic about getting started on my vehicle. From the quote process through the vehicle delivery I was kept informed of each step. As part of an installation of a set of new tires, I had scheduled an alignment. I had been fighting an alignmentissue for awhile and you guys finally got it right! Thanks for the great service.

A
Review β„–79

My experience at this shop was amazing. Staff are awesome and super nice. No pressure or gimmicks. As a first time customer they did a very detailed inspection of my car. The inspection was very in-depth and easy to read through. It even had pictures and was color coded to indicate urgency. Their shuttle service was awesome. My experience was unlike any car shop experience Ive ever had.

Ma
Review β„–80

Nobody likes taking their car in to be repaired but Jared and the crew make it as painless as possible. Friendly & professional, the do what they say they will. I trust them to call me back or have my car ready at a certain time because they do! I recently had a minor emergency and they helped me out in a timely manner. If you can’t tell, I can’t recommend InMotion enough!

Za
Review β„–81

InMOTION is the best auto care business! The staff is very knowledgeable and friendly. I wont take my truck anywhere else to get fixed! Ill always trust inMOTION, they do a fantastic job! (Also the lobby popcorn is great!) :)

El
Review β„–82

InMotion is wonderful with everything they do! They are friendly, professional, and respectful. I won’t take my car anywhere else!

Am
Review β„–83

Amazing work these guys do! While waiting for our van to get oil change we enjoyed popcorn and hot chocolate sitting by the beautiful tree in the very comfy waiting area. Everybody was welcoming! Very first time but they made me feel like Ive been a lifelong customer!

Sp
Review β„–84

Taking my car here was a great experience. The staff is extremely friendly and the prices are fair. They are also very upfront with you about what is wrong with your car and all of your options. Would recommend to any friends or family.

Br
Review β„–85

Everyone there is extremely nice and helpful! Willing to work with you. Explain things 5x if you ask. I truly recommend! Loved my experience.

B
Review β„–86

Always good service and work for a fair price. Even in the rough times we deal with, they came to my house picked up my car and brought it back. All for an oil change and tire rotation. I usually speak with Jared and he is always helpful and professional. I definitely recommend these guys to anyone needing car issues addressed and fixed.

Ka
Review β„–87

InMotion takes such great care of their customers! From picking up my car, servicing, emailing reports & delivery of my vehicle--the communication is outstanding!! Will be back again & again!

Ka
Review β„–88

They are very straightforward and extremely kind. I feel I can trust them and they are willing to work with you through different options depending on the cars problems. Wonderful service.

Lu
Review β„–89

Fast service, very kind people. Always send me a text to ask how my car is running and after a few days of them working on it ask if everything was fixed properly. Good pricing (at least compared to the dealership I bought my car) and they don’t pressure you to get other things fixed when it really doesn’t need it.

Al
Review β„–90

They were very helpful over the phone and in the shop and they were able to get me in the day that I called. They did a great job and had it done in a timely manner!

Al
Review β„–91

They are all great human beings who do a great job of taking care of you also as a human but then also of your car! I love that they remember details about me when I come in and give educated suggestions about how to take care of my car without feeling pressured into having extra services done on my car I don’t absolutely need.

Ma
Review β„–92

Always a great experience with InMotion! They work in a timely manner and are upfront and honest. I was given an estimate to have my car looked at and they ended up charging less because it didn’t take as long as they anticipating! They also follow up to make sure things are going well after your visit!

Ri
Review β„–93

I enjoyed how professional everyone was. I also enjoyed the fact you gave me a list of items that are recommended to be fixed and estimates on the work. I will definitely take my vehicles to you guys from now on. Thank you

Ha
Review β„–94

Great service, and honest.Brought in my cars for servicing, they said that my cars didnt need what I thought they needed.Did inspections and repairs what was necessary before sending me in my way.*Very* pleasant to deal with, and a great shop to go to. Highly recommended.

Ch
Review β„–95

I have taken my Jeep to inMOTION be looked at several times. Each time they have been very thorough and professional. I enjoy the diagnostic test they do and how they take pictures of what they are working on. Overall, they are a great company to go to.

Ch
Review β„–96

Very good and timely service.

Ja
Review β„–97

Always the best service! A nice atmosphere and prompt service. Love the pictures and reports they send of things that need attention. Highly recommend!

Ma
Review β„–98

This is an excellent business! The staff is always friendly, never pushy, and even goes out of their way to get people a ride. Service is always top notch, never had any issues and have been going since they opened. Will always come back here!

Ro
Review β„–99

The staff at InMotion were professional and the service was superb. One of the things I appreciate so much was the very detailed vehicle inspection. It helped me as the owner of the car know exactly what needs to be done currently and what things could wait a little while and what things are doing well. I will definitely bring my car again for future service.

Pe
Review β„–100

I am so lucky to have found a trustworthy place to care for my car. I know when I ask for an opinion, I can trust them to tell me the truth. I also love that I am recognized when I am there.

Information
25 Photos
100 Comments
4.9 Rating
  • Address:131 Russwood Pkwy, Lincoln, NE 68505, United States
  • Site:http://www.inmotionautocare.com/
  • Phone:+1 402-486-9880
Categories
  • Auto repair shop
  • Truck repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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