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Graham Tire Company
6201 Artisan Way, Lincoln, NE 68516, United States
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Graham Tire Company
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Bi
Review №1

Great service on short notice when I had a flat tire. Had the tire repaired and back to me within an hour. Highly recommend Graham.

Sa
Review №2

Used to love the Graham downtown. Had good honest employees. This store has a help wanted sign and at times 3 guys behind the front counter. Took them an hour and 15 minutes to change oil. I was told I needed 3 new tires. One was obviously worn. The other one I had only driven 25k miles and didn’t look worn at all. The 3rd one - the guy said needed replaced - I actually bought from Graham (downtown - found my receipt when I got home) less than 2 years ago and only 20k miles ago. It’s a Goodyear tire with a 65k warranty. Needless to say I won’t be returning to this place.

Mi
Review №3

I have used Graham tire for quite a few years now personally and for the private school that I run. The guys at the front desk are always very knowledgeable and kind and they take care of our needs right away. I highly recommend them!

Pa
Review №4

Have always had good service and rates. Only one hiccup in all the years going there.

Ka
Review №5

Honest & hard working employees. Informed me on everything wrong and offered solutions. I even got a discount, which helped tremendously. I always go to this Graham for all of my car needs and have no plan to change that!Thank you for all you do!

Ha
Review №6

I only went in for a quick oil change and a headlight repair, but previously had my car looked at by other auto shops, and Graham Tire was the only place that was able to tell me what was wrong with my car.Their shuttle service took me to work and back that afternoon, and the driver was a very nice gentlemen.All around good service, glad I found a place in lincoln I trust.

Jo
Review №7

I got new tires so I had gram tire swap out the old with the new they ended up scratching 2 of my black rims after only Admitting they damaged one then told me to go to mings didnt give me a number orDirections just said go here hey good thing theres google right?!?!? Im picking up my jeep now ill let you guys and gals know how it goes

Ro
Review №8

Graham Tire has always gone above and beyond what is necessary to get you and your vehicle back on the road as quickly and safely as possible! Very friendly and professional! Highly recommend their service!

Ci
Review №9

The guys at Graham Tire Apples Way in Lincoln Ne were great!! Very friendly and helpful. Highly recommended. Thanks John and guys

Ba
Review №10

Very polite. Quick service. Only complaint - Moved my Drivers seat and didnt put it back the way it was and being an old lady, I had forgotten how to fix it 😁.

Je
Review №11

Called them on Friday with a brake issue. They were able to get me in the next morning and get the issue fixed right away. Great service without trying to upsell me on a bunch of other things!

RO
Review №12

Needed wheels aligned. They got it done before promised and did a great job at a great price.

Be
Review №13

This location was less busy than other places. Which helped me get in and out quickly.The staff was very kind and respectful. In particular there was an older gentleman who has routinely been very helpful. He’s helped me several times over the years.

Jo
Review №14

Took my small tractor tire in and they called a few hours later with it fixed. Was also very reasonably priced.Fast and friendly.

Jo
Review №15

I took a tire in to be repaired Friday afternoon because it had a screw in the tread and the tire was losing air. I waited until Saturday morning to go back to have the temporary spare removed and the repaired tire put on which only took 30 minutes. I paid and drove home around 9:45. At 12 noon a clerk called to tell me the spare had not been put in the car. So I had to drive back out to pick it up. I was upset to have to make an extra trip. The guy at the front desk rolled the spare out to the car and put it in the holder in the back which was nice. But I did not hear a word of apology for the inconvenience caused me. So I followed him inside and told him I felt some apology was deserved which he then gave grudgingly. I would think an apology would be offered without a request in such a situation. Service was okay. Customer courtesy not.

Da
Review №16

Good fast effort by all. Very pleased

Bo
Review №17

Bought 4 tires. Quality and service was excellent. Tires were installed and car was ready to go ahead of time. They even changed my oil. Good job!!

Ja
Review №18

Professional staff! I appreciate the opportunity to drop my car the evening before and they always over deliver on the pickup time!!

Jo
Review №19

I needed new tires in a hurry before a long trip and they got me in and finished within 90 minutes! Very good service!

Sh
Review №20

Staff were very accommodating, taking my call at the end of the work day and during a snowstorm. They brought my vehicle inside their garage for the night when I was unable to get there to pick it up due to the storm. I appreciate the quick service and thoughtfulness. I will be back when it’s time to replace my Graham tires again next fall!

Na
Review №21

I took my truck in for a normal tire rotation which I have done many times in the past, but this time when I picked it up there was a small amount of body damage to my truck. I talked with David the manager about this concern the next day.I will be the first to tell you, absolutely impressed with how he handled it. From the time it happened to the time it was repaired at their cost was 2 weeks. David took care of lining up the body shop estimate, paid for 100% of the repair and I was back on the road.Never once on the calls and conversations I had with David did he push this back on me and try to walk away from situation. We dont know if a tech accidentally did this or another customer in the parking lot but either way David (and Rick the owner) said that doesnt matter we want to make it right.My hat goes off to this team, true customer service is almost a thing of the past. The customer was and is their #1 focus and this is a perfect example of how they showed their true colors. Well done team! I would recommend working with David and the team any day of the week!

Co
Review №22

I have been taking my car to Graham tire and Auto for a little over a year now. Every time I get my oil changed they are incredibly kind, informative, helpful, and quick pace. They get my oil changed quickly and always answer any questions I have.

Sy
Review №23

Always friendly and fast! They always do a great job and go above and beyond with their services.

Ma
Review №24

Great customer service. Got my tire fixed (bead repair) and on my way on a Saturday! Less than 2.5 hours from drop off to payment. Rebalanced and mounted for a fair price. Will be using again for sure!

Ri
Review №25

The staff at Grahams are ALWAYS helpful and informative. We trust them with all of our vehicles , trailers , motor homes. AAAAA+++++

Iv
Review №26

Have been using Graham for over 10 years for both business and personal needs. Never disappointed. Fast, friendly and fair prices

Ch
Review №27

Got all the way home (20 miles) and no air in tire had to return to store- bad valve core - should have been caught earlier

Br
Review №28

As always, top notch service at competitive prices.

Br
Review №29

They were polite, professional, and efficient. They did not try to upsell me a bunch of things I did not need. Full inspection, got the job done, and I was out of there quickly.

Ka
Review №30

Graham Tire was wonderful to work with! They got my car in quickly and had everything done in one day! Very courteous and knowledgeable staff! I will definitely go back!

Ja
Review №31

Great service! They take the best care of your car and always are honest and try the best to keep it affordable with repairs! Definitely recommend!!

Sh
Review №32

Graham Tires is THE place to go. Staff is super nice and so trustworthy. I am so glad I bought my tires here... they don’t just sell you tires, they actually take care of you even after that. Will never go anywhere else

Mi
Review №33

Great shop! These guys really take care of you. They are good honest people and they did great work for me. Thank you!

Su
Review №34

I called 1st thing in the morning to see if they could get me in that day and Graham Tire got me in right away for new brakes. They quoted me a price which was spot on. My car was done right on time. All of the guys at the front desk are always very nice to work with. Thanks again!

T
Review №35

Took my vehicle for unexpected flat tire. Customer service was great and they were done ahead of expected timeframe!

Cr
Review №36

Professional attitude getting the job done without any problems very well experienced I may go there again for oil change since its close by to work post

Be
Review №37

Drop my car off Friday night for two new tires on the front picked it up Saturday easy as can be. And didnt pay a dime more than they told me it would cost.

Na
Review №38

People are friendly and I appreciate the job gets done quickly

Br
Review №39

I was headed to a dentist appointment with my son needed my oil changed so I stopped in to see if these guys could help!! They were so kind to my son and I and this was the quickest oil change thank you guys 😊 keep up the good work will be a returning customer 😊

Li
Review №40

My Acura MDX recently got a flat tire on the passenger front. It was patched 2 years ago by Gram tire. Thought a re-patch will fix. Service gentleman removed the tire and showed me the damage went deep into the core, cannot be patched. They recommended using Hankook tire, an affordable option for four tires. Since they didn’t have the tires in store, they charged me nothing and mounted the spare tire for me. After I came back home and googled a bit, I called them to make another trip when they have the tires from another store. The entire service is friendly and professional, no pressure from them at all. The second service took about one hour, very clean service. I highly recommend this store to everyone (in fact I recommended them 2 years ago).I did notice people coming on Saturday without reservations. It seems they are quite busy these days. Better to call their number before showing up.

Wi
Review №41

67,000 on this set of Goodyear Wrangler tires, but I cant seem to quit picking up nails. I feel bad that they fix my tires for free, but Ill definitely be back for my next set of tires.

Ki
Review №42

Friendly staff, fair prices, and great service! I was in and out rather quick and definitely plan on taking my car here again.

Br
Review №43

Very accommodating to get me in and get my new tires on. The Nokian tires that were installed have a great profile on my Ford 150.They will have great traction in the snow and 60000 mile wearout warranty .extremely happy with everything done here.

ro
Review №44

Graham tire has kept my cars going and safe for over 20 years....they treat me personally and professionally. Always willing to go above and beyond 👍🤩!

Ni
Review №45

Very helpful and knowledgable. They answered all my questions.

Su
Review №46

The best compliment is a repeat customer. I have been a repeat customer to Graham Tire, Lincoln, Nebraska for a long time. The guys there are polite and informative. They do a thorough job.

Ni
Review №47

The guys at Graham are always friendly and helpful! They exceed my expectations almost every time

Kr
Review №48

I will never take our cars anywhere else! The staff gets to know you and they are always awesome to work with. I never feel over-charged and they are honest with what needs to be done right away and what things can maybe wait.

Za
Review №49

Excellent work and customer service.

Ch
Review №50

Excellent and fast service. Work done as requested. Easy in and out for an oil change.

Je
Review №51

Have taken all three of my vehicles to Graham Tire, nothing but GREAT service. If they cant get it fixed, they are up front w/me. Will send me to a different service .Always honest and above board w/me.

St
Review №52

Always enjoy dealing with the men at the store. Good service, no complaints.

Da
Review №53

Dropped off my tire for a quick patch job. Guys said they didnt have any openings yesterday but they fit it in between appointments and it was done in a little over an hour! Definitely recommended!

Ou
Review №54

Very nice people and always professional. There are places that do oil changes cheaper, however be careful many use oil filters that are very poor quality. Before I brought my vehicles here, I asked about the filter. They use a high quality filter and are not afraid to show it to you.

bu
Review №55

Great customer service! This is my new Graham Tire location!

Ma
Review №56

They had what I ne def and got an alignment and 4 tires in and done on a Saturday

Sa
Review №57

The staff is always friendly and price is just right! I appreciate the consistency of old-fashioned customer service Ive received for many years. Always a quick response to my vehicles needs.

Ro
Review №58

Great service. Went the extra mile to get us back on the road.

Ja
Review №59

They scheduled me promptly, and took care of what I wanted quickly. They also told me about other issues, but didnt hard sell.

Am
Review №60

Friendly technicians, great service, fair prices. The only mechanic shop I trust.

Ka
Review №61

Great service. They take time to explain the problem and how they will fix it. My car is a 2003 and it has always been serviced and repaired by Graham Tire. The team will also alert you to anything that might need serviced in the future. They sell great tires, free rotation. I highly recommend Graham Tire.

Al
Review №62

Mike did a great job keeping me informed with the process of fixing an oil leak. He went above and beyond what was needed to make sure they figured out what was causing it and got it solved.

Br
Review №63

Service done in a timely manner. All staff were friendly and explained about rotations and road hazzards

Al
Review №64

They were time efficient, kind staff, went over what was wrong very well with me.

To
Review №65

Went to Graham Tire to buy a set of new tires for my son for Christmas in a front wheel alignment they came up with a pretty good price on an excellent set of Hankook Tires with a 90,000 MI warranty and the service was as promised and they have a great warranty on the road hazard tire rotation that goes with it for a small price but well worth it in the long haul of your tires my experience was as good as I could have expected.

He
Review №66

I have been using Graham Tire for years. I trust them with all my auto repairs and maintenance. They do excellent work and this visit was no different.My daughter’s family take there vehicles there too.

Sa
Review №67

Stopped over for a no appointment oil change and was out in less than 30 min! Amazing! I actually liked that due to covid 19 I couldn’t stay inside because I got to sit outside to enjoy the day! Bring a lawn chair and take a short snooze!

Te
Review №68

Always Great service from John !Generations of tires thru him.

Sh
Review №69

I always experience phenomenal customer service as well as quick and honest service.

Ka
Review №70

Randy was very professional, kind and helpful.I had a flat tire that I needed fixed and I dropped my car off.Randy said they were booked, but that he would work me in.They fixed my tired and even rotated the tires.I know they were busy, but Randy still had his staff rotate my tires.I will buy my next set of tires from them and I highly recommend Graham Tire.Karen Earnest

Br
Review №71

Ive been using Graham Tire at the Artisan Way south Lincoln location for years. Very professional service and great tires that have never let me down.

Er
Review №72

I had to get my battery replaced and they were quick to run a check and get it replaced even though they were busy!

Am
Review №73

The employees are very good and friendly

El
Review №74

I Always have great service from Mike and his team at the southeast location. Today I walked in for an oil change after 1 and was out before 2. I appreciate that they always provide me with items on my vehicle that need attention (turn signal bulb, corrosion on battery terminal, etc.) but never pressure me into paying them to fix things I can do.

Br
Review №75

Great location, Mike is honest & easy to work with! They take appointments and do repairs in a timely manner! We will continue to use Graham Tire!

Bl
Review №76

I got a flat tire in a pinch. Graham Tire was able to patch the tire right away!

Ca
Review №77

Amazing service, very reliable and honest. We have been going here for years and the manage, Mike, is awesome!

Ro
Review №78

Service was great the only reason I rated three stars was it cost me $40 to mount a tire and balance it. I about fell over. I even brought the tire in off my Toyota Prius. So they didnt even have to take it off and put it back on the car.

Ra
Review №79

Ordered and had 4 new goodyear tires installed, the shop was better priced than goodyear.com, and got us in next day. These were for my partners van. He said service was fast and friendly and the quality of work was top notch.

Br
Review №80

Graham Tire Southeast is as good as it gets. This business really does customer-service right. Every time I come here I feel like a valued customer, even though Im generally just taking up space and wasting air. I wish all businesses treated me like this.Because theyre good theyre generally busy and its best to call for an appointment---but they still do their best for walk-ins and emergencies---including calling competitors to help people out in a pinch, which shows their amazing customer-first attitude. Today I was helped by Ryan, who was not only friendly and professional, but who honestly made my day.No business is perfect. Im just surprised at how close this place comes, so often. How they find and keep only those people with great attitudes like Ryan amazes me. Definitely call them for anything auto!

ke
Review №81

Exceptional service. Mike Worm helped me find the right tires for me. Ive had issues with air sensors and my rims and they took care of me. I highly recommend them!

Ri
Review №82

Staff is always friendly and helpful. They will ask before doing any service not yet approved. I was in and out in about 30 minutes for a routine service. I would strongly recommend them.

Ro
Review №83

I always have good service at Graham Tire

Ad
Review №84

Very courteous and helpful. I was able to get my truck in and out in a relatively short period of time. They were also helpful with recommendations for things I may need to look into for the future, but were not pushy about it.I’ve always enjoyed taking my work and personal vehicles to this location for work. The Team working there is always pleasant to speak to.

Xa
Review №85

I got a new tire, it was a little pricey but a good tire. They made sure to let me know what Ill need to be replacing soon. Very helpful

Br
Review №86

A piece of the hard plastic under my car came undone on a trip to Lincoln and it drug on the ground all the way on the interstate. I stopped in Graham Tire to see if they could temporarily fix it so I could get hime. They good me right in and took care of it for now charge! Outstanding customer service! I plan to start getting my oil changes there.

Si
Review №87

Great service! Really impressed with how they got me in and out in under 20 min when I just walked in without an appointment.I’ll definitely be recommending you to my friends/family.

Ka
Review №88

I took my vehicle in the have a tire repaired and was greeted very professionally and was asked what I needed. They told me they had a few vehicles that were ahead of me but would get to mine as soon as they could. It wasn’t long and I was on my way!!Very good service!!Thank you!

Ti
Review №89

Great service from start to finish. Great bargain for a set of all terrain tires for my truck. They look great and perform well.

Ms
Review №90

This place does live up to all its good reviews. They really do take care of you here. Especially with the pick up and drop off service that they offer. I had to have brakes put on my car. And the price quote that I received was the actual price of what I paid. No added charges. They did me right and i will be back. Cheaper and better service than the dealership

Ri
Review №91

Service was quick efficient and economical couldnt be more pleased

Ru
Review №92

The personel at Graham Tire are professional and courteous.The service provided was efficient and effective.Well done!

HE
Review №93

Randy was very helpful. He even stated he would go out of his way to get the tire I needed if delivery didnt make it back to shop due to the conditions of the roads! Now that is excellent customer service! Many thanks to Randy and his Graham Tire team!

Wi
Review №94

Friendly service, on time as promised.

Ke
Review №95

Ive been going to different Graham locations for years. They have always had great customer service and fair competitive prices. This location is more of the same.

Ja
Review №96

Great job!!! They patched my tire for free! I could not believe it. Thank you. I would recommend Graham tire to anyone, and will be back again next time I need tires.

Er
Review №97

Love the employees! They do awesome work.

St
Review №98

Excellent customer service, fast diagnostic of the problem and they were able to fix my brakes the same day. Very honest and did not push extra services. They do provide a nice print out of anything else they might recommend but they don’t make you feel bad if you can’t afford to have it done that same day. They let me know what could be a safety concern and we fixed that first. I plan to go back there for the rest of the work because of their honesty and customer service.

Ta
Review №99

Not once. Not twice. But three times within the past month and a half, the customer service at Graham Tire Company has amazed me.We have three teen drivers, company vehicles and my new-to-me car. All of which have required some level of attention over this period of time. Each time, they’ve worked us into their schedule that same day and twice they honored their warranty with no cross-examination (a level of customer service with which I’m unaccustomed). They just ... took care of it and got us back on the road safely. In an unexpectedly short amount of time I might add.Our latest visit was the result of damage from an over-eager “mechanic” at the dealership. Graham Tire’s employees discovered the issue, had the part delivered to their shop in less than two hours and quickly had it installed. Problem solved! Oh and the actual cost of the part being less than expected, along with the repair taking less time than they thought, resulted in an invoice $100 less than I anticipated.Graham Tire: You have a customer for life now. I and our six-car family, appreciate you and am sure we will see you again real soon.

Do
Review №100

Mike (Mgr) and his team (John & Randy) are ABSOLUTELY AMAZING! They are friendly, kind and courteous. They listen, they understand and the fix the problem(s)! EXCELLENT Customer Service in EVERY aspect! The waiting area provides Coffee, Cappuccino and TV, along with play toys for the children. I have and WILL CONTINUE to recommend this particular Graham Tire location. I will NOT take my vehicle anywhere else! So stop in, say hello and let them get you running in the right direction! Thanks guys! YOU ALL ARE THE BEST!

Information
14 Photos
100 Comments
4.8 Rating
  • Address:6201 Artisan Way, Lincoln, NE 68516, United States
  • Site:http://www.grahamtire.com/
  • Phone:+1 402-261-9251
Categories
  • Auto body shop
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7:30AM–1PM
  • Wednesday:Closed
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:7AM–5:30PM
  • Sunday:7AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
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