I ordered and paid for two of the same item. Arrived at the store to pick up the items and was given one box and told that both items were in the same box, a decent size box. After walking around the store for a bit to do some other shopping I began to question that the two items were in the same box. Opened the box while still in the store and there was only one of the items in the box. Went back to customer service and was eventually told that the second item was not in the store and that it was unavailable at any other Target store. Did receive good customer service from the lady who tried to find the missing item. I believe she may have been the front end manager, not sure, but she was very kind and very apologetic. She did eventually refund the money paid for the second item and did also provide me with a Target Gift Card. I live about 20 miles from the Target store, so needless to say I was NOT real happy when I was not able to get what I had paid for online. In light of the circumstances, my dealings with the young lady at the front was positive, but still didnt fix the issue of NOT getting what I had paid for.