user
Justice Tire and Automotive
10704 NC-8, Lexington, NC 27292, United States
Appearance
Justice Tire and Automotive
Comments
Er
Review №1

Trustworthy, honest and reasonable. This shop has it all. They replaced the engine in our truck and have it running better than it has in years. They were honest with us about the cost and any issues they found. They kept us update about any delays that were out of their control and didn’t overcharge us. They back up their work with a warranty and make sure you are happy. I can’t say enough wonderful things about this shop. We are so thankful for Jason and Justice Automotive for all they have done for us.

Da
Review №2

I changed from four and give two stars 4 was when Grandpa was alive and Shannon ran the shop trying to build it up..... now I would day you would be safe if you need something minor they dont have to diagnose or an nspection ...not even sure if they are real mechanics there anymore ......also make sure you document all conversations ....or you will get gaslit

Ch
Review №3

Great service and price.

Ka
Review №4

They did a great job and did it quickly and reasonably! They were very friendly and helpful.

Li
Review №5

One of the first questions when beginning a Google review is Did you use this business? There should be an option to select I tried. Based on all the great reviews, we called Justice last week for an appointment for a minor repair. The gentleman who answered the phone said it would be Monday or Tuesday before they could get to it, and said to bring in the car between 8 and 9 on Monday (today). No information was requested - name, phone number, etc. But we thought...ok, good folks, laid back - maybe all they need to know is someone is coming and when, and theyll take care of us. My son arrived around 8:45 (having arranged for someone to follow him there so he could leave the car). Doors were locked and no one was there. He called and no one answered. I had him leave the car with the key under the mat and call when he got home. He left the car, called for 3 hours with no answer. Needless to say, we have gone back and picked up the car and gone elsewhere. So no - we did not use this business, and half a day wasted. Very disappointing. I was looking forward to doing business with Justice - hoping they might become our go to guy for car repairs. I have no doubt they are everything all the great reviews say, and my review is based on my experience only. Im sure what I experienced was just the result of a hiccup somewhere along the way, but very inconvenient. Based on today, Ill never have the confidence in this business to call them back. I feel like we really missed out on a good thing, but....moving on.

Sc
Review №6

Have used them several times for towing. Always fast and go out of their way to help. Pulled me from the side of the highway when I had two busted tires. Fixed my tires sensor and put new tires on and got it back same day. Extremely reasonably priced and friendly service.

Za
Review №7

Justice tire and automotive has great prices and service. They came to my office and picked up my truck and trailer and returned it with new tires. I will definitely be using them again. Thank you guys

Am
Review №8

Great friendly service. Goes over and beyond the call of customer service. Treat you like family not a customer.They also will fill propane tanks cheaper than most places and you get more than anywhere else.

Ro
Review №9

Highly recommend. All the guys are super friendly. No way will my car goes anywhere else but to Justice Automotive.You won’t be sorry.Robin Grant

Ja
Review №10

Apparently the mechanic misdiagnosed repair for my van that over heated. Owner refunded the bill however now the mechanic advises I need a junk yard engine. He came to my home a lot over several months, we texted a lot and negotiated a lot. Because of the pandemic I agreed to more time to settle.Today he told me he no longer works there. I am omitting public details of his house calls.I tried to cut my loss by offering my van for sale on Marketplace. No buyer. Mechanic offered a low price for his friend. Mechanic was in need of a vehicle for himself.While the owner didnt work on my van I feel his company is responsible for his mechanic properly fixing my van. I do appreciate the refund for the failed repair. However I was told the mechanic could fix my van for the agreed price. Now it appears I have a blown engine and I refuse to pay an additional $3,000+.The mechanic offered I could take my van back to the shop to wait on repair or sell. I refused. He offered to take it to his home however his home status changed. I cannot allow him to transition at my home. Meanwhile my van remains broke down in my driveway.Blurred lines...I need a mechanic nothing more.

ni
Review №11

Really good work, and fast. Honest about what your car needs. They dont try and sell you stuff you dont need. Price was a couple hundred dollars less than what was quoted. Saved me money. Worth the trip out of town to have your car fixed.will continue to do business with them.

Ap
Review №12

Good service and price and trust worthy.

Ta
Review №13

Went to get my Aunts car inspected and the mechanic was very helpful and considerate on helping make sure all issues were discussed with us and for My elderly Aunt to understand...Thank You Much😊.

Co
Review №14

These guys were professional and courteous. They explained in full detail all the things that were wrong with my vehicle and even brought out the parts that were bad to show me the what was wrong with them and why they needed to be fixed. The pricing was fair and honest. I would definitely bring my 2012 kia soul back to them for future repairs.

Ag
Review №15

I live just 1 mile from Justice Tire and Auto. I needed to be somewhere, but apparently I left my dome light on for many hours and my car wouldn’t start. Since they are so close, and I was in a hurry, I called and asked them if they could come and jump my battery off.I expected it to cost me around $20.00. I was wrong! I was told that it was considered a “road call” and his mechanics expected to be paid for an hour and it would be $50.00. It was more than double what I expected, but I must say they came quickly, got it going, and I was on the road in short order. (Probably 15 minutes ... just sayin)

Ra
Review №16

They fixed my problem in 1 day at a reasonable price

Ja
Review №17

Always A+ service at Justice! I couldnt be happier with everything they have done for me.

Mi
Review №18

Was & still is great place to get a tire changed, car align & propane filled witch I do a lot! Friendly people as well!👍🏻

Ma
Review №19

Justice Automotive has been very responsive and helpful when my family has needed car repairs. They have made recommendations for repairs based upon things that are actually needed, not trying to sell you a bunch of stuff you dont actually need. I have found their prices to be fair and their work to be of high quality. I will continue to utilize them for my automotive repair needs, and would recommend them to you.

Br
Review №20

Andrew shared every detail of what he found and was extremely helpful! Would highly recommend going and talking to him if you need any work done!

S
Review №21

I strongly recommend staying away from here. They said i need two ball joints and i told them to back my truck out so i could leave and two guys surrounded me and told me to leave. When i was walking away the guy pushed me in the back. They failed my truck and said i need both ball joints. I left and went down the street to a different shop and had the truck inspected by them and it didnt need any ball joints. It was only missing a dust boot. These guys at justice automotive cant be trusted. They will lie and cheat just to make an extra buck.

Ca
Review №22

Great people

Cg
Review №23

I just moved to High Rock Lake, and were having overheating problems with my GMC 3500 dually.The guys really helped me out, really good pricing and very quality work!Highly recommended if you need work done in the Southmont area!

Pa
Review №24

Excellent service. So knowledgable. Great folks to do business with. Very reasonable prices. Love these folks.

Ch
Review №25

I have done business with Justice Automotive for over 5 years and never been disappointed with either the service nor price. Great bunch of people. Recommend them anytime.

Do
Review №26

My car has never run as well as it does now. Very satisfied with the work and the price. Great job !

Ad
Review №27

Please do not take your car here.I HAD a 96 Toyota 4 Runner which I LOVED. An ignition coil had gone bad but I wanted to be sure this was the issue so I took it here for a diagnostic test. After dropping it off on a Wednesday I had to call back the following Monday because I had not heard anything back. The first thing I hear is “okay it’s ready!” Ready?! Wait... I only wanted a test.. the repairs were around $200 so I wasn’t too upset by it. I could have done the job for 39.99 and one hour of my own time, but it’s my only car and it had already been 5 days. So I authorized a new set of breaks and rotors with an oil change totaling $500 including the $200 unauthorized repairs. After getting the car back Monday evening I noticed the exhaust was smoking/steaming A LOT for summer temperatures. 2 days later it over heats and the check engine light is back on. After doing some research and one more test I discovered I had a blown head gasket. I have NEVER driven that car while hot. I have NEVER had radiator issues. And sure as heck didn’t have anything else going on either. So again I drop it off for a test to begin with, catch $200 dollars of unauthorized charges, have an oil change sticker that says changed at 259K miles and it has almost 290k miles, and low break fluid because they didn’t check it after the break job, and get my car back totaled because of a blown head gasket! Am I sayin they blew the heads, no I can’t prove that. After calling them back they agreed to refund $200 ONLY IF THEY CAN GET THE PARTS BACK OUT. And I still have a totaled car.PLEASE USE EXTREME CAUTION HERE.

De
Review №28

Down to earth guys

Sm
Review №29

Awesome place

Jo
Review №30

Those guys do great work at a reasonable price. I will definitely keep coming back

Ne
Review №31

Ive been taking my car here for 3 years now and Ive always had great service. The owner and his employees are always willing to help in whatever way they can.

Ma
Review №32

They will do work on your cars and trucks. We have been using them for many years

ma
Review №33

Professional, courteous, on-time service!

La
Review №34

Great shop mechanics are very good and they guarantee there work

Ca
Review №35

They have made repairs on my Scion xB, Dodge pickup, Plymouth Breeze & Volkswagen Cabrio. Prompt, friendly, honest, quality service @ fair/low pricing. I will NOT go anywhere else.

Th
Review №36

They have worked on my car 4 times and we kept having to come back to them due to the fact that they never fully fixed my car. Upset and feel as though money was wasted by going here. Not happy, at all.

An
Review №37

Exemplary and honest service

As
Review №38

Great Automotive and Storage Rental staff & service.

IN
Review №39

The most unprofessional place ive ever been they act like they dont want you to be there

Di
Review №40

I really like these guys!! They do good work & dont rip you off!!

Ja
Review №41

Some the friendliest people ever met and hightly knowledgeable and quick service

ma
Review №42

Great place to get auto work done.

An
Review №43

These guys have got busy and fixed whatever we need when we go there. Very professional and reasonably priced.

Da
Review №44

I took my moms 96 Accord in to get new axles installed. They got it done before lunch and the price for the labor was quite reasonable.

Te
Review №45

Great pricing on propane refills

Ja
Review №46

Great customer service satisfaction!!

Le
Review №47

Great guy & great at his job. Thank you for your service Shannon.

Sh
Review №48

They are friendly and not high on there price

Ca
Review №49

Great repair and prices

Ri
Review №50

Had car there 4 times and the issues were never all fixed. Very disappointed!

Pa
Review №51

Best in townHONEST!!

Do
Review №52

Prompt & curteous....

Da
Review №53

Great people

Jo
Review №54

Biggest rip off ever taking my car to another place.Im about to take them to court for charging me for work they did not do that I got proof they didnt

La
Review №55

Friendly people

Ju
Review №56

Stupid people

Mi
Review №57

OK high prices

Li
Review №58

Awesome

Information
3 Photos
58 Comments
4.2 Rating
  • Address:10704 NC-8, Lexington, NC 27292, United States
  • Site:https://www.justicetat.com/
  • Phone:+1 336-798-7480
Categories
  • Auto repair shop
  • Car inspection station
  • Towing service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations