Frederic was amazing! Honest, friendly and helpful. We purchased 2 cars and it was such a smooth process!

Bryan Stewart was an great salesman ..there was no pressure to buy willing to answer all questions or concern... The complete staff was awesome. We did end up purchasing a vehicle. Great work by all...Keep up the good work. We would recommend to others.

We stopped in the other day Mr. Jason stepped up to help us walk around the lot and offered to bring any or all the trucks we wanted to look at so we didnt get wet.. ( was light rain) but we told him we were just looking , he went and rounded up the keys for us, offered us a drink then asked if we had any questions he could answer... very good salesmanship we looked a a few trucks and picked a 2020 with about 9,000 miles again he treated us was we were thr most important person he had , to top off the sale he gave us more then we expected on our trade in , so if your looking for that good old salesman you had many years ago just go to Lexington Nissan and ask for Jason hes the real deal

We had an wonderful experience...actual purchase a new vehicle.. Bryan Stewart was our sale representative...Awesome...explain everything to you about the vehicle..most all no pressure to buy or just look at vehicle..I must say the whole staff was very professional..i would i recommend to others..keep up the good work.

Have purchased 3 cars from Lexington DS Nissan since 1994. Will treat you well and great service dept!

Bought my Nissan Rouge in April and brought it in recently for an oil change. Service Department/Advisors were very helpful. I broke my leg and had surgery so I have to use a walker. I’m not very fast at all but they were very helpful with opening the doors for me and helping me get around. Even backing my car up right to the door so that I didn’t have to go very far to get in it! Definitely a wonderful service department!

Great experience. I had been to the dealership prior to the day of my purchase and had the initial meet and greet completed. I hadnt decided what I wanted at the time so I didnt want to be pestered as auto salesmen usually do. Once I had made up my mind, I went on line and selected my vehicle, I let Janet know and she proceeded to the dealership on the other side of town to pick up the vehicle. When she returned, I went up and drove the car and was pleasantly surprised at all the upgrades the Rogue had. Upon my decision to purchase I was given a few numbers (purchase/lease) and deposits etc. They were not outrageous and I thought very fair. Signed paperwork and was out the door from beginning to end in less than 3 hours. I cant say enough good about them and would recommend that anyone considering a Nissan to go to the Lexington branch and buy your car from them.

Sales Lady , Janet Mears was on it she was very nice and respectful and wanted to make us happy, Thanks again we love our ride

Justin, the parts department manager is awesome! I was having a problem with my brake light sensor and was going to purchase one. Justin offered to come take a look at what the issue was and he actually pushed the sensor in. He said it had probably just worked it’s way out on the bumpy roads. He didn’t have to go outside and look at my car, he could have just sold me the part and sent me on my way. He went above and beyond to help me and I am very grateful. He did a nice thing and I wanted to take the time to acknowledge my appreciation.

It was great they just forgot to put on my tire air cap but other than that everything was absolutely amazing from the environment to the staff

Bought a long bed 2022 nussan frontier from jason williams. he went out if his way to help us. we liked him

From start to finish my salesperson, Gaston Techera, handled all my queries with knowledgeable responses and selected the car just right for me and my budget. I was found a finance company who offered a good rate for my loan, and, the 48 month bumper to bumper warranty is extremely important to anyone who expects to keep their car till its paid off, at least. Everyone was friendly toward me, as well. An excellent car buying experience!

The service staff were AMAZING! They got the car ready 3 days in advance of the quoted time because they hussled to help us get home. Special thank you to Matthew our service professional and Andy our mechanic, you two fellas are outstanding and I hope yall get a raise because the service you provide is exceptional!!

Overall was a pleasant experience. However, Used Car Sales Manager pulled a fast one that low balled my trade and Im not happy with that. tell me up front, dont have it in the background and then spring it when I was not happy with the value. this so called error is easily fixed and can be documented accordingly. Your Used car sales manager is a crook. Plain and simple. Otherwise, we loved the experience and I have to say was one of the best Ive had and Ive had many vehicles. Low balling a trade based on a Lie is Illegal and will keep me from attempting to trade another when I am ready to upgrade another one of my vehicles.

The entire staff from the moment I walked in, through the purchase of a vehicle to service appointments have been both kind, professional and genuine. Bryan is the absolute best!!

I was immediately approached by a sales rep. (Jake Williams). He was pleasant & was very patient with my ‘wish-washy’ thoughts. Very pleasurable atmosphere along with the staff who made me feel important. Hang in there ‘Jake from State Farm’. I will highly recommend you to anyone in the market for a vehicle.

I took my pathfinder in for service and was assisted by Madison, Kevin C., and Kevin W. They all showed professionalism and excellent customer service. I recommend Nissan of Lexington for maintenance of your vehicles. I’ve bought my past two pathfinders from this dealership and have always had a good experience.

Bryan Stewart was very helpful and made our buying experience extraordinary

Wonderful dealership to do business with! I drove from Augusta to look at a car I had seen online. Ended up taking it home with me that same day. Jake was my sales guy. He was super friendly and down to earth. Kept us laughing the whole time. He made the whole buying experience a pleasure! I would definitely recommend this dealership to anybody I know. The whole staff was just great with everything during the process! Love my car!

They rent cars. Last minute stop and they were helpful.

It was good, no problems.

I got a new nissan rogue suv vs.Thanks to Gaston. Was a big help from the beginning to the end. He was very kind and helpful to me and show me everything i need to know about the vehicle so yes my experience was great and easy good job and thanks to nissan team, and yes you will have my recommendations.

I had a steering locked replaced that was identified in a service bulletin . They performed the service free of charge. I belong to a Z enthusiast forum and several members have had the exact same issue beginning back in 2010 . Many have paid for the repair so I was very happy to not pay the 1000+ others have .

Went to schedule an appointment to have the AC checked. I was told that I would have to leave the car for several days for diagnostic purposes. They do NOT offer loaner cars but one can be rented from them. I got the impression that they were attempting to run up a large bill.

Bryson was great! As soon as we pulled into the parking lot he came out and helped me look at the interior of several vehicles. I ended up leaving the same day with a brand new car!! Everyone was great but our sales rep Bryson did a great job at explaining everything !

Everything was great and everyone was very courteous and professional

On time professional service.

Great service! Fixed minor problem at no charge. Highly recommend. 😇

Always great service! Staff is friendly, knowledgeable and efficient, brought my car in for brake fluid change and tire rotation ,they even washed my car! I was really happy!!!

Okay where to start!! Very professional indeed! Employees made me feel like i owned the dealership lol lol. Excellent customer service, every employee made sure my wants were taking care of! Outstanding work! Nissan Of Lexington on Sunset is def the place to go! Will b returning for more of your services!!!👍👍

Awesome sales staff, super nice service writer. Very professional and straight shooters!

My experience was really good. When I picked my car Travis gave me a very detailed review of all I had going on with my car and the cost of things I need to take care of. He was very patient. The gentleman that initially to possession of my car was not at all nice. I believe his name may have been Mike... Not that he was mean but lets just say I was treated like dollar signs, not very personable in my opinion. Just more money he can get out of a consumer. I understand that is ultimately what it is about but at least have a personality when you are about to take my money. This is the only reason I didnt give my experience today 5 stars.

Jake and Charles were friendly and made it an easy process

I can not thank Travis enough...His customer service is awesome. He kept me updated, he went above and beyond and I am forever grateful. I am new to SC and this was my first time using this company and if everyone is as wonderful as Travis..you guys have just earned a life long customer...Travis keep up the great work...YOU ROCK!!

Frederick Langford was a total stranger, now he is a friend! We actually had a blast buying Shellies new Pathfinder. I would recommend spending time with Frederick if you are interested in getting info on your next car purchase. You will find a new friend in the process!

Travis was thorough with his explanation of what was needed. I felt that the service folks wanted to get the job done correctly.

Service writer was great, work done great, thanks for everything

Staff were warm, pleasant and professional. They discussed the job before, during the process, when the work was completed and identified things for attention in the near future.

This is the best car dealership that i have ever visit they are very professional and have good quality customer service. And the service department is also very professional and one service personal name Travis Thompson is very helpful he is a very good service advisor and he has a very respectful attitude when helping customer,GOOD QUALITY SERVICE

The buying process was really easy. Fredrick is you go to sales person, ask for him!

Service is very rude!! Plus they couldnt fix my new car. Took it to another dealership and it was fixed and issues are resolved.

Great service the day I came in thanks to Rob and his team

Janet & Thomas were most helpful & patient as we slowly decide what truck is right for us. Nice experience.

My new auto purchased was the quickest and easiest auto purchased I have ever experienced. We were in a driving away in record timing. Everyone there was friendly and courteous. Will check there first for my next auto purchase.

Very Friendly Staff , They go that extra mile to ensure we are taken care off.i had a Torn Tyre and my Insurance company wasnt available to approve a different model of Tyre since the same wasnt available , So first they requested me to pay it off and reimburse the same from the insurance company , Which i was not pleased to do so but i didnt have any option.The Lady manager on shift did mentioned to the technician why should the customer be made responsible if the insurance company wasnt available to approve the same. They instantly got it changed and eventually the dealership settled the claim with the insurance company. That makes me say they go that extra mile to make sure their customers are taken care off.. Kudos to the Entire team RegardsBrian V Rodricks

Kept me up to date on my vehicles status, were up front about pricing, and didnt try and pressure me into extra service, very satisfied.

From the first time I stepped in the door they made me feel like family an did an amazing job getting me in the car I would love an I appreciate Ronnie Morris and Charles for their dedication on making sure I was getting the best deal. We need more people like these guys awesome customer service

Told it would take one and one half hours. My car wasn’t taken back until one hour had passed and it took one and one half hours after that. Not sure why you require appts.

Well I was so excited to get my 2014 Altima 2.000 dollars cheaper. And they had to fix a light so they gave me a 2018 to drive. That was awesome. Thank you for such wonderful customer service.

Friendly staff. Willing to work with me to get what I needed.

Fast in & out. Very courteous staff.

Awesome!!! Everyone was efficient.. kind.. and fun to interact with! I would recommend these guys to anyone!

All operations appeared to be within expectations.

My sales person, Ms. Meares, was outstanding in providing excellent customer service. She made me feel comfortable right from the start as we walked the lot (after I was passed to her by another salesman), and she answered all my questions about various vehicles. Her knowledge about the features of each car we test drove (and we drove several!) helped me in determining which Nissan best suited me and my particular needs. Excellent, Ms. Meares!And a well done to Mr. Bouknight who made my financing possible!

Phenomenal Service! Will refer friends and definitely go back!!

Stopped by on a Saturday to test drive an Armada. Was in a time crunch so I didnt have time for high pressure sales. Luckily I was met by Gaston! Gaston was very professional, polite, knowledgeable and respected my time restrictions. Over the course of the day we communicated by phone and text. This is exactly what I needed. We worked out a deal and I drove the new Armada home that afternoon. All this while attending my daughters sporting event. Gaston was spot on with everything!! He took care of every detail and accommodated my schedule. How refreshing to buy an automobile without spending hours at the dealership. I would highly recommend Gaston Techera at Dick Smith Nissan in Lexington. Hes the best!!!!

Very helpful and friendly. Kept me well informed on the progress of my car. Madison was very nice and polite. She explained everything that they were doing to my vehicle. I will definitely use Dick Smith for all of my car repairs.

Went here to buy my first car and my sales rep Ms. Meares was the best thing out of this experience. Everyone else was ok. Car was supposed to be a dealership special but that wasnt the case. My car preferences was overlooked. Although my car runs great it was and still is very expensive

Service was fantastic. Everyone was extremely friendly. Love the car wash! I wasn’t expecting that! Very nice.

Very accommodating. Pleasant.

Always polite and courteous. They have always gotten the job done in a timely fashion.

Fantastic experience! Jake was really helpful and didn’t try to pressure me into something else. I love my new car!

Professional and able to provide me with information about my car insurance to help me decide on a solution to provide service to vehicle.Service was also done in a timely manner.

Professional and polite.Got me in for service and was finished rather quickly.

Always get the very best from service. They are informative and polite.

I received an oil change and an inspection for my certified vehicle warranty.

I am very satisfied with the Titan. It has exceptional power with good fuel mileage.

Must see Frederic Langford. Great man with integrity and class. Will tell you straight without the press. Definitely a great purchase.

Always a positive team! Great customer service

Took my car in for a free oil change using a coupon I got last fall. Was able to make the appointment for the same day I called. They offered free snacks / soft drinks in the waiting room. Customer service was friendly and courteous. I went out to grab a quick lunch with my wife and son, and when I returned the car was ready to go and had been washed. They even cleaned the wheels. VERY IMPRESSED - a free car wash with a free oil change. Definitely didnt have to go that extra mile, but really appreciate that they didnt consider my car less important just because I was using a coupon. It takes about 45 minutes to an hour to complete, but the service was outstanding!

First time in a long time that weve been satisfied with our car salesman.

Completely redefined our experience buying an auto . Superb job from our salesman Mr. Rodriguez...he nailed it from product knowledge to the casual and friendly disposition that never seemed to fade. The process was effortless and actually enjoyable. From the greeting to finance manager - Job Well Done!!! See you guys again soon for a truck!!Peggy & Andy Graham

Jake from State Farm was very nice lol. Definitely made me feel like part of the Nissan family.

Everything was good the only thing was nobody explained me what was wrong with my car. They just sent me to the cashier and I have to asked her... but everything else was excellent

Rental department was very efficient and took very little time in and out.Recommend

Great customer service!!

Very friendly and helpful associates. Inviting and relaxed atmosphere. My vehicle was missing the floor mats when purchased and my salesman, Larry delivered them to me at my work two days later!!

Services were provided of which I did not approve. I was absolutely livid and felt grossly overcharged and taken advantage of. An oil change and drive belt ended up being almost $900 when the service writer had jobs performed without my kowledge or approval.

I always receive great service and communication is always amazing! Its always nice when you walk in for an appt and the service people immediately know your name!

The service department is awesome! Between Liz, Madison, and Travis I know I am always taken care of! Nice to get service from folks that treat you like family!

Always great experience thank you guys!!!

We found what we wanted on the dealer website for what was a reasonable price. Made an appointment for the same day to test drive. Conducted the test drive. Liked the car. Worked on the price a little. Bought the car then drove it home. One or two car salesman games here and there. Not a lot. But we got the car we wanted for a reasonable price.

Went to get oil and transmission fluid changed. Travis went above and beyond. He could have charged me an extra $205, BUT INSTEAD explained what was wrong and said it would be wrong to take my money. Videos of his professionalism should be distributed throughout Nissan and more folks would come to have their cars serviced. Somebody give this man a raise and pat on the back!!

The service was performed in a timely manner. I will be returning because of the great service!

I had scheduled an oil change and tire rotation for my Ford F150 pickup. I arrived early for what was going to be an hour wait time. I have been coming to the dealership since I purchased my truck from Dick Smith Ford. I come to the Lexington location since it is more convenient then going to the other side of Columbia. I have never been charged a shop fee for my oil change. I had purchased the extended warrantee when I bought the truck. I knew that the tire rotation was $19.95. I had to pay $22.00 because of shop fees. I asked about the shop fees for a tire rotation. What would have been used-- air wrench, take tire off, put tire on? When I inquired, I was told it was for shop fees for the oil change. Never been charged before. I left some 1.5 hours (9:30 am). Just was wondering was I taxed for labor with the tire change?

Worked with me wonderfully from beginning to end. Janet the salesperson was quite accommodating to my unique situation. The gentleman in the finance department was not like any other finance person I’ve dealt with. He was personable and worked to get me a great rate. Everyone involved including part of the service department stayed late on a Saturday to get me into my new car that day instead of having me wait until Monday to pick up my car. Wonderful experience!

I have only dealt with their service department,,,but I will not go anywhere else,,,Maddison ,,is fabulous ,,,,kind,knowledgeable,and very helpful. I will go there for my next nissian,,,I have two now. ,,,great dealer customer service,,,Very welcome these days.Charles Whyde

Very Friendly People who work hard to put you into a Vehicle that Fits your Style, Family and Budget. This is My First Ever Experience with a Nissan and it has Really Impressed me. I Felt as if they Were my Family and treated my Family and myself as such. I see Myself Only Purchasing All of my Future Automobiles From Dick Smith Nissan of Lexington South Carolina.

Did a very good job at the service department. THANK YOU!

I made an appointment just one day in advance. They actually started servicing my Rogue about 30 min. early and kept me up to date on the progress. Karen was my service advisor and was very thorough in explaining how the checkup went and walked me to checkout. It was a pleasant experience.

We had an extremely enlightening experience. We received a great deal on our used 2015 Rogue, and had a chance to experience all of the personalities involved. Mr. Joel has great knowledge and wisdom and will do whatever it takes. Make sure you do your homework, and research, in order to get what you want, and feel comfortable with your purchase.Good luck!Went for service this past weekend 3-9-19.Kathy was great and really cares. Cut her some slack, she is the first to arrive and the last to leave. Great job Kathy and we appreciate you being there!!!

I had the first scheduled service for my Maxima on June 14. I was greeted by Karen and my car was immediately taken back for service. Karen went over the service report afterward and even told me what to expect at the next several service appointments. I was barely there for 30 minutes and my car was ready. GREAT first visit. I was 100% satisfied.

The salesman (Ronnie) and General Manager (Charles) were extremely patient will my wife and I as we decided what the best route was, whether to buy a new or used car. We were allowed to drive any vehicle before making a decision. Keep up the great work.Had to take my 2019 Nissan Sentra in for a recall. Not one for waiting. Was told that it could take at least an hour or more. In and out in 45 minutes & they even washed my car. Thank you.

Mr Ronnie Morris was professional and very detailed on the information he gave. He always had a smile and engaged with our questions and concerns. Thank You!!

Pulled in on an impulse & pulled out in a new Rogue. One test drive & we were sold. Barron was super helpful. Jason was great with the money details. Overall, a great experience. We love the new car! Its so shiny & smooth.

I had a Great experience at the dealership sales man understand my needs and made it possible for me to make my dreams to come true.This is my retirement car.

My experience as a customer was great. The salesperson answered my questions and made sure that I was happy with my purchase. I got an extremely great deal on my purchase and my trade in. I would definitely return to their dealership for future car shopping and purchase.

It has been a few years since I have stepped foot in a car dealership as I prefer to do my business online. Last Friday I spent the morning with Bryan Stewart and had a blast! He was fun, energetic and excited about helping me and my family find the perfect vehicle, even if it wasnt located at his dealership in Lexington! We were able to test drive a vehicle over the weekend and decided it was a perfect fit. Not only did we settle on a great deal, they were able to beat three of our military credit unions on rates. From sales to finance this was a slam dunk! Please visit Bryan and tell him I sent you! You wont regret it!

Excellent

Appreciate the communication regarding the repair. Travis Thompson was very professional and kept me informed. My only complaint is that some trash from the repair was left in my car.