Dont even bother attempting to use this hot pile of garbage. I tried for about 45 minutes to get it to work. I finally got to the point to sell the phone for $5 since its broken and the ATM crashed. I had to wait 20 minutes for it to reboot so it would give me my phone back. Dealing with this thing wasnt worth the few bucks you get for broken phones. Just take the phone to BestBuy and recycle it for free. Itll save you a ton of time.