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Penske Truck Rental
650 S Union St, Lawrence, MA 01843, United States
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Penske Truck Rental

Comments
Mo
Review №1

They were so amazing! Avi helped me at the Lawrence, MA location and he was so friendly, personable, and helpful. The truck was brand new (only 11,000 miles) and runs beautiful. Definitely recommend!

Da
Review №2

These guys were fantastic! I called for a blowout tire on my tractor. It also took out my mud flap and assembly. Courtney had me in and out in just over a half hour! Thanks for the help

C
Review №3

👌

Bo
Review №4

Needed front tire at 4am blowout. Called sos. Girl taking 1/2 hour to get information. , Said town I gave her had to be wrong. Was sitting in Westborough Massachusetts grew up in she could not find it on her computer,. Memphis evening she cannot find anybody that will come out to change the tire. Finally entire guy did come. I was on the side of the road for over 3 hours.

Aa
Review №5

Through my company we have a commercial account. Kendall in the Lawrence location is great and always takes care of us. Great customer service all around.

Me
Review №6

They didnt have the truck that we had reserved on hand and we had to either go smaller or drive an hour for the one we wanted. They were apologetic and gave us a discount therefore 3 stars.

Ni
Review №7

Slow and stupid. Dont know how to fix anything. Have a mask🖕

Ju
Review №8

The truck that they gave me was pretty much new, it had some nice features such as Lane Departure Assist.Ryan was the guy that helped me outAnd he was supper nice

Ga
Review №9

Excellent service top notch professionals 😁

Mi
Review №10

I scheduled a rental for a truck and I was told to show up at 9:00 AM to pick it up. After waiting for half an hour, the employee at the desk told me that the truck is in a different location and it would need 1.5 hours to show up. I was told to come back by 10:30 to pick it up and they promised to call me once the truck arrives. Well by 10:45, there was no call or update. When I called their office, I was told that the truck has not showed up yet and they will call me back by 11:00. Of course, no one called back, so when I finally got through to them, I was told that the truck is not showing up. The lady at the desk was respectful and courteous .... However, the whole day was ruined as I had people lined up to help me in moving .... . I cannot blame her or the local employees - management?

Jo
Review №11

I drove trucks this day. It was great. Seriously. Nice trucks.

Tr
Review №12

I think the roadside guy who sent us to the wrong place was from here. Once we got here they fixed the problem promptly.

Al
Review №13

I would not go here but had to for fuel. They lie about the hours of operation. Not good if you are driving 18 wheels and get off 495 expecting to have you trucks needs met...

No
Review №14

Quick

Sc
Review №15

They were very nice and professional

Ex
Review №16

Not bad but the best

Pe
Review №17

Have had some issues with the corporate office and them keeping credit card numbers on file when asked to remove them.

Ja
Review №18

Nice staff

ju
Review №19

Expensive and truck broke

sc
Review №20

Great trucks

Mi
Review №21

Worse service ever

Al
Review №22

Good people

Information
14 Photos
22 Comments
3.6 Rating
  • Address:650 S Union St, Lawrence, MA 01843, United States
  • Site:https://www.pensketruckrental.com/locations/massachusetts/lawrence/075910/?utm_source=google&utm_medium=organic&utm_campaign=google-my-business-HPTL-0759-10
  • Phone:+1 978-975-2552
Categories
  • Truck rental agency
  • Moving and storage service
  • Mover
  • Moving supply store
  • Transportation service
  • Trucking company
  • Van rental agency
Working hours
  • Monday:Closed
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–12PM
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