I went into this store on Oct. 31st around 7:30 pm. The young woman at the checkout turned her back to me as I approached the checkout and went over to talk to another cashier. After about 20-30 seconds, she said to me Ill be right back and went down an aisle to talk to another employee, leaving me waiting and not caring. When she returned, I said what terrible service and she became smart with me (never apologizing) and told me I can leave if I dont like it. I should have but did not. After I paid for my three items, this awful woman didnt even bag my three small items but just put them on the ledge, next to the credit card box, refusing to even bag my things. When I saw this, I said Youre not even going to bag my things? and she said nothing and so I picked my just purchased things up and threw them in an open bag. Two items went in the bag and one item went on the counter. Then, to turn things around, she said If youre going to thrown them at me, Im not going to bag them, as if she was going to bag them which she was not. She put them on the ledge because she didnt want to bag my things. I then went around and bagged the item that didnt get in the bag and took my bag, all while the cashier stepped back and didnt care that she acted inappropriately and the customer was having to bag her/my own things. Then this woman had the nerve to say You were throwing those things at me werent you when she knew I was not. If I was throwing my things at her, they would have hit her but they did not. They went in the bag where I was throwing them. Then a red haired asst. manager came out of the office and heard this and didnt care at all what I the customer thought but she just sided with this awful, smartelic cashier who wouldnt even bag my things and the sorry asst. mgr. told me to leave and not return. I have no intentions of ever returning but I hope someone of importance reads this because there is a terrible lack of customer service here and terrible management. When I went back to the store the next morning to complain to the store mgr., Bobbi, she didnt believe what I said and was also disrespectful. She said other employees witnessed this (although no one did) and that this cashier asked if I wanted my items bagged. This is untrue. She did not, and there were no witnesses to this. Mgr. Bobbi refused to even show respect and be objective and she sided with her employee who acted totally rude and inappropriate to me, a customer. There needs to be new management here. Ill never return.

Love going here! I spend hours and hundreds every time I go. Theyve got everything you need and thing you didnt even know you needed. The staff has always been kind and helpful so a big thank you to them.

Everything costs $1. Its cheap stuff at the low low price of, $1. Great for buying gift bags, ink pens, etc.

Last Thursday, 7/1, I went to Dollar Tree to get helium balloons. The woman, Miranda, could not have possibly been a better representative of the Dollar Tree Brand as she went above and beyond to help me and make this an amazing experience.She filled up every single balloon and was so courteous throughout the visit, constantly looking to exceed my expectations.I truly hope corporate knows how lucky they are to have such a fantastic team member.

Lady complained abt me giving her ones... saying she had too many dollar bills. Its a freaking dollar store!!🤣😂

We enjoy shopping here. The employees are helpful, the store is clean and typically well organized. In stocking day they do their best to keep aisles open and will assist customers with getting items which may be difficult to reach. Management is helpful and when something isnt right they work with you to make the exchange process work well. I highly recommend this store!

Always liked this location for its unique items and well stocked, today was stock day maybe shelves were empty.

Pleasant staff, nice selection of goods

Way understaffed and quite a few shelves are pretty bare! The staff they do have are always polite though.

OMG you just can not beat the prices on the most simple household items,friendly staff and large selection of products im going back soon!!!

Always wonderful staff and lots of variety! Love looking at their new products!

This store has a lot of cool stuff for very cheap, although it is always very messy on the floors. Typically, you have to wait in line for 5-10 minutes just to check out. Other than that it is great!

Michele is the best ever,she is the friendly cashier that always greets when u walk in

Its not very big. It carries the basics. Its next to the park in a decent neighborhood which makes it nice for some of the older kids to be able to walk to. Aside from the staples theyll carry a variety of interesting things that change up from shipment to shipment so thats a nice surprise. I do have to say, however, they do have one hidden perk you literally cant find anywhere else (I know because Ive tried) they routinely carry just about every odd brand of candy bar you could think of. So, like, it youre making one of those poster board messages for a fun event where you supplement text with candy bars- you can probably get them all in one stop at this dollar store. Some of those candy bars arent carried anywhere else in town & are even hard to find on, say, Amazon. If youre craving candy, they likely have what you need. Just a fun perk. Other than that? Its the dollar store. What can I tell ya? The service reflects what they pay them & the shelves are about the same as every small dollar store that sits in a small little forgotten strip mall in America. It is what it is.

Weve always liked shopping at dollar tree.

Friendly customer service! I want to commend the team that work there for having to deal with various customers who may not appreciate service work! You guys rock! Keep up the good work

The floor was a little dirty, but the selection was pretty incredible for a dollar store. The staff was very friendly as well. We came to buy a rubber spatula, and they actually had three or four to choose from.

I like Dollar Tree because 99% of it is $8 and not the fancy store in the world but it serves its purpose. The people that work there seem to do their jobs well

Staff was so friendly! The store was very very clean, and well organized. Shelves were stocked and offered a variety of options.

Great staff customers dont socially distance properly or dont mask properly otherwise great place amazing deals

It was my first visit to this store. They have a lot to see. My reason for going was the crafters square. I was disappointed in the lack of items within crafters square. I would love to see this part of the store become bigger. A lot of DIYS on YouTube I would enjoy making. The store is clean and the employees were just great!

Store is always clean & well stocked. Nice employees.

I love dollar tree!! Its been a while since Ive set foot inside. Theyve removed all the indoor outdoor carpet so now its a bare floor and they rearranged everything made it somewhat difficult finding what i was looking for. I found everything i needed and checkout not a problem.

I have always loved dollar tree. Its cheap and most of the time I find what I need. Dont be scared of the low price, sometimes you can even find on brand items, no more than $1. Sometimes the service is not the best, but I say its worth it

We my family and I just love love love this store dont never close it

I really appreciate the prices in this economy. Its about everything you expect for a dollar store, but I always end up leaving with a couple more things than I plan on.

Theyve updated the flooring and it looks very clean now. The aisles were free of boxes, the checkout was quick. It has improved quite a bit over how it has been for way too long.

The store looks like its going out of business. Most shelves are empty, I couldnt find our usual products. Not real happy

I love this Dollar Tree ❤️🥰❤️ They have so much variety and they always have the store set up so pretty! The associates are always sweet too!!🥰❤️🥰

Just wish they had more adult puzzles 500 peices or more. Other than that, get anything you need from frozen food, refrigerated food, candy and cleaning supplies. Theres something for everyone one here.

If I could give it zero stars I would.

Had what I wanted and then some

Some fun stuff for the kitchen! Only $1. Hey, Im no gourmet.

I quite often find what I need at Dollar Tree for baby showers and other events, and I save money!

Good variety and the ladies who work there are always nice. They are oddly patient with customers too, as I have seen them deal with some very...odd...people.

Every time I come to this location the line to check out is always 6to7 people deep. In 2 lines. Today, there were 3 people stocking the shelves. Isnt the customers time more important than stocking? Ridiculous.

Shelves were pretty empty. But they have some very pretty fall dishes

Personnel always friendly, always smile and greet your entry into the store. Store is well maintained, items are neat as the public always upsets things. A favorite.

Dollar Tree as a company has great deals, but this store has been awful about following pandemic protocol. Cashiers are wearing face shields only, which are not effective at stopping aerosol particles. This is dangerous for the staff and for customers. Not to mention a cashier loudly complaining/commiserating about the mask mandate with another customer during my last visit. Maskless customers are also tolerated.After several visits and nothing changing as case rates rise and things become more serious, I won’t be visiting this store anymore. Posting a review finally since no one else has. Vulnerable folks, stay far away.

Best dollar store in town

The customer service is good, but there is no public restroom available.

Great place to shop for painting stuff

Store is cleaner than any Dollar Tree I have ever been to. Very organized. The staff is not always friendly as they are always super busy. Management should open more lines to assist.Other than that I love this store!

The worst dollar tree ever. I cannot wear mask with my health issues about passed out in the store because they made me wear one then looked at me because I was coughing so bad and couldn’t breathe. They not once checked on me to see if I was okay I do not recommend going here.

This is my favorite Dollar Tree store. It is well maintained I havent seen it dirty. The selection is pretty good and more importantly the STAFF are awesome!! They have always been friendly and dont mind ringing up the ridiculous amount of stuff I just have to have 😁 I moved from Lawrence but I will still be visiting to shop here.

Store was very unorganized and low on product. Only 2 cashiers and lines clear down isles. Visited on a Monday afternoon.

This is the best place to buy snacks!

Found some containers to plant some vegetables plants in.

Really busy long lines but the workers tried to get you thru there as fast as possible.

Has cool stuff for a dollar but the employees there are rude as can be with the exception of one cashier that rang us up. Her name was Michelle (looked at the receipt). She was very pleasant and greeted us when we entered. She was very sweet. Cant say the same for the ladies that were stocking.

Good and friendly

I called to ask a question and the lady on the phone was rude and kind of snippy.

Great experience

Always stocked and friendly staff

Worst dollar tree ever! There is only one register open even when the line has 10 + people waiting and all the other staff just doing busy work instead of helping. Plus the staff is very rude other than a couple ladies. They never get the good deals because employees pick it dry before customers get a chance to get them. If you can, go to one in Olathe! They have better selections and better staff!

The customer service was excellent. The associate recognized me from my previous visits. She knew that I had bought all of one item and helped me locate more. I was very, very happy.

I wish I could give more stars but only because the cashier who helped me was amazing! Im pretty sure her name was Emily. While she was super kind and helpful the store was in terrible shape. It was so messy and chaotic. Things were all over the places. There were HUGE gaps in the shelving and the walls where product should be but wasnt. Boxes were all over the place. Emily was on the register closest to the door and had a steady line. Another lady was on register one. The only reason I know that is because instead of going to stock or clean or anything she just stood there yelling that she could help someone over on one. I wish this place was better kept up.

I love dollar tree and the employees are so helpful & friendly.

If you have read Dantes Inferno you might have a more complete idea of the dollar tree two weeks before Christmas on a Saturday. Its like the 5th circle of hell. Cheap stuff, lots of people, few cashiers/ employees. Basically the worst parts of the bible. Live.

Busy, busy but ck out was easy.. Only wish would have had more time. Always love getting bargains and surely find them here.

Great place to buy greeting cards, so inexpensive!!

There is a lot of things that can be used for everyday tasks.

Love the selection of items and the friendliness of the staff :)

I love shopping at this store! The employees are super friendly and a pleasure to talk to. The selection and quality are very impressive as well, I rarely need to go to other stores to buy items. I highly recommend shoppong here for single people or students, their products are the perfect size.

Every time I come here there are large gaps like its selling out of products. Either business is booming or they dont restock often, but it doesnt look great and you have a smaller selection of items. All and all though, its the only dollar store here and you cant go wrong. They have fun puzzles and storage containers and balloons and those air freshener beads that last forever. All and all, the best place to go for cards or cheep items, even with the gaps.

Great variety of Halloween decorations and party supplies. Good dark chocolate bars. I check at Dollar Tree before shopping other stores for greeting cards and holiday items.

Very clean one of the nicest Dollar trees around

Like their prices on cards. Dont buy expensive ones anymore

Have good products and it is a lot cleaner and more organized. The one in North Topeka is nicer but its more accessible for me to go to Lawrence. Employees seem friendlier as well.

As dollar stores go, Dollar Tree is my favorite. It isnt overcrowded like some others, but still has lots of merchandise. I especially appreciate that every single item costs exactly $1 so its easy to keep track of how much youve spent. Some of the products are substandard, but most are just fine. It isnt always the cheapest (why pay a dollar for a can of ravioli when the exact same can costs 88 cents at the grocery store?), but there are some great deals. For example, the same brand of frozen garlic bread, same size, is more than a dollar more at Wal-Mart.My only suggestion for the store would be that they try to get restock on the shelves more quickly. There have been several times when a shelf has been empty and an employee has said they think the item is in the back, but it may be two or three days before its on the floor. Theres no point saving money by short -staffing if youre going to lose sales.The staff are generally very friendly and willing to help.

Although Im a big fan of Dollae Tree Ive never seen a filthier bathroom than the one I was in today in the Lawrence, Ks. store. It was, by far, one of the nastiest ones Ive ever been in. Surprisingly the store itself was clean looking and tidier than a lot.

Favorite store ever. Getting all my fall decorations for a fraction of what it would cost anywhere else. The staff always welcomes customers as soo. As they enter the store and will stop what their doing to take you to what your looking for or meet your needs with a smile. Dollar Tree on 27th in Lawrence KS is our store and the best Dollar Tree i have ever been in! Proud to call it my store! ☺☺☺

The manager ruined my rating on the store. She needs to loose the attitude and learn her job status. My cashier was amazing and very polite. Family Dollar needs to find a new manager or they will lose a lot of business with a speed freak manager.

Very clean and organized. Staff was extremely friendly. Large store with more variety than my local store.

Sending my daughter off to college and went here first and I got all the utensils everything you can imagine except for the bedding materials for my daughters dorm room there for $160 but I have it set up to where shes got everything you could ever imagine thank you Dollar Tree Great Value great items made my year.

Some good deals. Some different items unable to get at other stores. Manager Crystal very helpful.

Excellent, pretty good...

The stores ok its the staff thats the problem. They are trashy, rude inappropriate and so on. Plus they are all always standing just outside the door smoking. Its so gross. There is one girl I know is a felon and a thief. If you can get past the staff its a store where you can find great deals!

Good place to go

I have got to know several of the ladies that work there. Its nice to go in and the recognize you and say hello.Nice atmosphere.

The older lady,Diane (hair in bun and glasses) that checked us out was lacking customer service. No smile , no eye contact . Looked mad at the world . Sad experience time of visit:4:45 pm

Everything is put up nicely and there is always enough checkers to get everyone taken care of

Found everything we were looking for. The store was very clean.

Very trashy, the floors are a mess and there are lots of empty shelves. The staff, however, are very nice. Im sure they just dont have enough people to keep the place picked up as it should be. It used to be a nice place.

Theres so much to choose from here for only a dollar each! This is one of my favorite places to shop! Come in and see what you can get for just a buck! :-)

The store is stocked however the lines are ridiculously long

Everything is $1.00! Love the variety, value and quality of their products. I bought some pre-school workbooks for the Grandkids and they were very high quality and the kids love them. Their cosmetic items are a great value also.

Gotta like the Dollar Tree! Lots of stuff and junk for things!

At one time, every time you went to this store it was horribly a mess. Now, you go in nothing seems out of place. Nothing is on the floor, things are on the rack. It makes it enjoyable to shop there

Its great! I always enjoy shopping here! Of course the prices cant be beat!

All kinds of stuff ya dont need for $1. Its what you expect. Employees are always nice.

It is messy and freight is sitting around on the floor. I love Dollar Tree so I will continue to go back. It would be nice if the store was more put together.

This place has had a great new turn around in the last 6 months or so its cleaner easier to find stuff and friendly staff

For the last couple of months I have found this store to be filthy and stock items piled up in all of the isles! When I see an employee that is supposed to be restocking the shelves they are usually on a cell phone or standing around talking with someone. The only people that are doing any work are the cashiers.

Way to busy fir 2 registers open...7 deep in line

Lots of useful house hold items for a $1 employees kept a good pace at the register.

Pretty good cost for food and basic groceries, I shop here for lunch items and snacks

Always find something I didnt need ...lol

Getting things to entertain kids at next Saturdays Pinckney picnic....they have great items. Always friendly clerks

Staff is always friendly and I find things there that I cant find anywhere else.