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EN-TIRE Car Care Center
1801 W 31st St, Lawrence, KS 66046, United States
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EN-TIRE Car Care Center
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Ja
Review №1

I recently brought my car in after having a not so great experience with another repair shop to get a second opinion. They took the time to listen to my concerns and made sure to address all of them! The owner himself took care of my car and provided excellent service and communication. As a woman we are often advised to bring a man with us to these types of things but that is not a concern here! They were very informative of what went wrong and how to fix it. They let me know what needed to be addressed now and what could wait. I never felt as though they were trying to squeeze in unnecessary services. The price was fair for the exceptional service. I will definitely be coming back!

Jo
Review №2

Good people and professional atmosphere. Have not had a bad experience.

Da
Review №3

Showed up with no notice and they got me handled within a day which surprised me. So far so good on repair.

Ry
Review №4

Took my car in to have a simple tire patch. Two trips later and they still hadn’t fixed the problem. Took my car to Big-O after En-Tire failed to fix the problem and was told that whoever repaired my tire at En-Tire did a poor job, and I ended up having to pay for a new tire since En-Tire damaged my tire past the point of repair. Never going back.

Ma
Review №5

The name says it all: theyll work on almost everything on your vehicle. Ive been a happy customer for over 10 years at this VETERAN OWNED business. The owner, Jeff, is amazing. Very knowledgeable and works hard to make sure you understand whats wrong with your car and that its fixed properly and expediently. No games here, just car care the way it should be done: right.

Ch
Review №6

Great service, the technician was very knowledgeable and did a great job. Front desk personnel also great!!

Xx
Review №7

Its okay youll just delete this anyway but really poor customer service all I wanted to do is get a tire changed and just a customer service from it just didnt seem all there

An
Review №8

Had En-Tire replace my brakes pads and rotors in November. A few weeks after I started hearing chirping and knocking sounds. brought it back in to look and it was just a loose caliper, no problem. Now a couple weeks now after that repair, I hear the same issues. It should not require 3 trips to get something as simple as breaks replaced and working properly. Im leaving 2 stars because the customer service was great, but to have your best repair tech work on my brakes the first time and fail, then have a second repair that still failed, doesnt provide good evidence of good quality. I scheduled a service with Honda this morning since they were able to get me in ASAP, plus I needed other things for them to look at anyway, so I figured Honda can handle the brakes.

La
Review №9

They were very courteous and very helpful. I would definitely go there again. I had great service

Me
Review №10

UPDATED Review: The owner called me personally to apologize and to let me know that corrective measures have been taken. I appreciate his concern and understanding. Changing my star review to reflect the discussion.ORIGINAL Review: We have long done business with En-tire. This is where we routinely purchase new sets of tires and get our Honda serviced. Sadly this relationship has come to an end. Their public facing staff do not wear protective masks. This shows an utter lack of concern for the health and well-being of their customers. Taking our business elsewhere from now on.

Ma
Review №11

They did a great job and they were fair about the price

Ch
Review №12

Difficult to diagnose issue with my son’s Chevy Trax. Jeff and team went above and beyond to research possible causes - even staying late to work on the car. I appreciated the updates and phenomenal efforts as my son is at KU and we are in Chicagoland. I can’t say enough good things about their dedication to figuring out the issue. They will have our business for as long as our son is at KU. Thank you so much!

Pe
Review №13

Update to the update: While changing the oil on my kids Subaru Forester I noticed the inner CV boot was torn and flinging grease everywhere. My kid was taking the car from KS to Colorado in a few days and I was concerned I could not get it repaired in time. I called en tire and explained what was going on. They got the part the next day, installed it and everything was good to go at a reason able cost. Saved my bacon again thanks guys!Update: For a second time we had to take the bus to Entire, this time a right rear outer blew. They were lucky it happened in town and not on the road far away. Once again we dropped the Bus off and had all 4 rear tires replaced. Once again the guys took very good car of us in a timely manner. I cant say enough good things about Entire.Previous review: My sons bands tour bus tires in the front had belts separate while they were driving, causing the front end to shake very badly. I called ahead while we were on the road to see if En-Tire would be able to work on the vehicle and replace the tires. This is a rather large vehicle a 26 E-450 Superduty Metrotrans bus. They said they would be able to help out so we dropped it off just before they closed. They inspected the tires and had some in stock. It was late so we left the bus there over night. The next day they had the bus back on the road and the guys are back in business. The guys at the store were great to work with and even though didnt have an appointment were able to fit us in so the band could make their next gig. Ive purchased tires there before and had other suspension work done. They kind of went out of their way to help this time which was nice.

ja
Review №14

Unbelievable how I underestimated En-Tire to choose to repair my car. Due to my own ignorance I was under the impression that they mostly specialized in tires. DEAD WRONG. This is a full service automotive repair company that I will recommend to any one. As a matter of fact I may just may have had the best experience with them compared with any other full service auto repair company. I had some front passenger side mechanical problems that were getting progressively worse and had to take my car in. After a three day Memorial Day weekend I called En-Tire on the recommendation of my neighbor. I spoke to Bruce on Tuesday afternoon and he said You can bring it in tomorrow around 1PM for an inspection as we had someone reschedule their appointment. I did. The mechanic who helped took me for not one, but two, test drives to get a feel for what was going on. After taking it back after the second test drive,- BAMB! - They narrowed down the problem and nailed it! They even told me that it was not really that serious and not a threat to drive at the time but would get worse over time. Told me I could always bring it back later. I declined as I knew I would have to have it fixed eventually and thought maybe I could avoid the current problem leading to something worse so I gave them the green light and fix it. Amazingly, my car was repaired with new replacement parts and a full re alignment by 10AM the NEXT DAY! These guys are very caring and knowledgeable mechanics. Their true concern, honesty, respect for my concerns, and customer service is the best I have ever had from any auto repair company and I will be a return customer without a doubt.. These guys are great! And I thank all of them. Great Job En-Tire to all of your professional mechanics and staff!!

Ja
Review №15

Very impressed with this repair shop. We worked directly with the owner and he showed that he was looking for long term customers, not just looking to get money out of us.I would highly recommend this shop.

Ro
Review №16

These guys are fast....show you the problem, provide the fix and reasonably priced. They provided me the price ahead of time. Theyre awesome. Bruce and Jeff.....my car care professionals.

vi
Review №17

Mechanic was polite and very informative. He helped me tremendously!

Ma
Review №18

Bruce was great to work with

Mc
Review №19

Bret and Raul did such a wonderful job working to get us back on the highway! I can’t say thank you enough for how Bret went above and beyond. He even got the kiddos an ice pop because they were so hot from being outside. Highly recommend them! Great price as well!! So grateful for their help!

Ca
Review №20

Nice people and efficient work

Ki
Review №21

Great service! On time appointments. Good price.

An
Review №22

Had an appt at 7 am for oil change and waited 2 hours for them to finish. Not to mention, after waiting two hours for it to be done, they left oil all over my steering wheel leaving me with grease on my hands as I drove away. Won’t be going back.

ow
Review №23

Didnt even know how to fix my alignment took it to Goodyear in topeka and they got it fixed

Bi
Review №24

Only had one of the tires I needed in stock, had to come back the next day.

La
Review №25

I’ve had a lot of car problems recently and I really don’t have much car knowledge. En-Tire Car Care has helped me with all of them ASAP and they make sure that I fully understand what I’m paying for. Really great service, highly recommended.

Ja
Review №26

Friendly folks. Decent prices.Check em out for yourself.

Ke
Review №27

Been using En-Tire for many years, from back when they were named Tires Plus. Theyve never done wrong by me in all that time. I got a few free dealer service visits after buying a new car a while back and after those were done, I went back to EnTire without hesitation - they simply offer better service at a lower cost, and theyve never tried to up-sell me to something I didnt want or need. When you find someone you can trust to work on your car, you stay with them.

Do
Review №28

The most SPECTACULAR customer service I have ever experienced!!! I was on my out of town and my tire pressure light came on. Ive never been to this business before that was not a customer, but I pulled in explain my issue, they dropped what they were doing investigated, discovered the issue and fixed it immediately, they would not even let me pay them for it I will be a customer for life

Je
Review №29

I have had several awesome experiences with Entire! My first one was almost ten years ago when I lived out of town and ended up with a flat tire, rolled up on a rim 20 mins before they closed.. and they were so friendly and stayed open to help me out! I have been going there ever since and am very happy with their service!

As
Review №30

Customer service friendly, yes. The integrity of this place? There is none. I am not an expert on cars, obviously thats why we have experts out there who are supposed to give you advice...NOT break a tire pressure reader that was working before I dropped my car off then proceed to blame me for this and charge me for the part. However, it gets better, I probably wouldnt even be writing this review if my tire pressure reader was actually freaking working after they fixed it.

L
Review №31

This is my go-to shop for oil changes and tires. I have consistently gotten great service and appreciate that my wait time is minimal. I love that James was able to get me in right away to fix my flat tire. I definitely recommend En-tire!

Do
Review №32

This place is really good. They were able to fit me in same-day and saved me some real money on my car without trying to overstate any issues I had. Everyone there was really friendly and I spent a lot of time just chatting with the guys. Will definitely be coming back.

Ra
Review №33

These guys are amazing- and I am very happy with the tires I got!! My experience with them was that they were knowledgeable, attentive, had integrity, and were committed to making sure my vehicle was tip top and I left there happy. They functioned well as a team and have alot of heart, as well as expertise. They were helpful, and follow-up to make sure things are tight. Thanks, guys!!!

Dr
Review №34

I would recommend En-Tire to anyone. You cant beat their prices and the gentlemen who deal with customer care are beyond helpful. Dont forget to get your tires rotated regularly! Thanks Bret!

Ph
Review №35

They take care of their customers. I bought 4 new tires at a great price. After they were done, there was a small balancing issue with the wheels so I had to bring it back in. However, they quickly fixed the issue at no charge and provided great customer service.

Da
Review №36

We were in a tough spot last Saturday, because our car suddenly had no power, a very rough idle, and the check engine lite came on. We were in Lawrence, KS for an errand, but needed to get back to Kansas City that night. We drove into En-Tire without an appointment, and their afternoon was completely booked up. The owner, Jeff Tucker, stopped what he was doing, took our car in, and diagnosed the problem, himself. He kept us informed during his testing. At the conclusion of his tests, he told us one of the cylinders in our Isuzu Rodeo wasnt firing, but that it had spark, and probably needed the fuel injector replaced. He could not get the fuel injector shipped from KC into his shop that afternoon, and suggested we carefully make our way back to KC. He was very patient with us, and assured us that we would not damage the car if we drove back carefully. He charged us very little for the time he spent on our car. As it turned out, the things he did to improve the performance worked, and we did not have another occurrence on the trip back. We would rate Jeff Tucker very highly. He really helped us when we were in a jam, and did not try to take advantage of the situation we were in. Thank you, Jeff.

Mi
Review №37

Honest, reasonable and trustworthy. How often can you apply these terms to mechanics? Not always unfortunately. These guys work hard and listen and respond appropriately. Listen up ladies!! Heres a car shop where you can go and not get belittled, dismissed, lied to or ripped off!

Be
Review №38

Always have had good experiences here. Ive bought several sets of tires from them, and have stopped shopping around because they seem to always have the best prices. Staff have always been really helpful.

K
Review №39

They have never steered me wrong. Always helpful and reliable. These are people you can trust.

Al
Review №40

Gave me the wrong size tires- too big. Now I live out of state and cant bring them back to correct this.Update: I spoke with the owner who was very nice. He said we could come in when we visited for Thanksgiving and he would replace our tires. Even if the shop was closed. Still only giving four stars because this shouldnt have happened in the first place and is a huge inconvenience in our holiday plans.

Ti
Review №41

Ask for James. This place has the most helpful and trustworthy techs by far in Lawrence. We drive from DeSoto for this place because they’re honest and one of those places you feel they really do care about the customer

Br
Review №42

Needed a full set of tires on the day after Christmas. EN-TIRE had three options in stock. They completed the tire swap and alignment in 2 hours - less than estimated. They were friendly and answered all my questions. Definitely satisfied. Will now consider getting my maintenance work done here too.

Sc
Review №43

Jeff was very helpful. I came in looking for new tire and he helped me make an educated decision.

Sh
Review №44

I have taken two vehicles to this business. Both have had new sets of tires, oil changes and alignments. I believe the prices are competitive. The business certainly completes the work as promised, on time. The counter personnel are always friendly and informative. I will bring other vehicles here for service.

Am
Review №45

Came in for an oil change, and had a great experience. Service tech listened and answered my questions. Good price too.

Ca
Review №46

They are awesome. I would highly recommend this place

Br
Review №47

Full service car care shop. Professional mechanics and knowledgeable counter people.

Da
Review №48

Not a fan. Came here to get one wheel bearing done and my bill was almost doubled. On top of that they messed with my ignition now my key gets stuck when it was fine the way it worked before. Also didnt notify me about the brake dust shield sitting in the back of my truck. That would be something I would have actually wanted replaced. Also when I got the keys my truck was sitting in the lot unlocked, really? Wont be back.

An
Review №49

Jeff and others were really great! They got me in and out at a good time! I would recommend this place to anybody! Kevin Hall

co
Review №50

My company had a vehicle emergency while traveling and Brett took care of it ASAP when no one else could. They were personable and professional. Would return again.

Dr
Review №51

Very honest and welcoming, particularly Brat. I wanted to buy new tires, but Brat told me there was no need because my tires are in excellent condition. Only honest and professionals center truth in their business. Thanks a lot, En-Tire car Care Center!

Je
Review №52

Good team! Honest and work fast.

Le
Review №53

Everyone at En-Tire is amazing ! Shout out to Brett who got my car in and out in a pinch last minute ! Great customer service ! Highly recommend.

Ti
Review №54

This place has good products - quality tires, good mechanics. They are fair -no selling you things you dont need. They are really nice guys (they love our dog).

Ja
Review №55

Great experience every time Ive had to come in. The customer service is wonderful, the staff is knowledgeable, and they always keep me up to date on what my vehicles need .A+++

Sr
Review №56

This place is one of the most genuine car mechanic places in Lawrence, KS. They are honest about things and work with u regarding issues. Would recommend it any day.

He
Review №57

Great customer service. Very helpful and thorough.

Jo
Review №58

Great service! These guys feel like friends that fix your vehicle, not someone that you just pay to do a job.

MA
Review №59

Selected them because of their rating, unfortunatly would not go back or recommend them. My daughter who is a KU student need a tire replaced on her 2018 CRV which had 8,000. En-Tire did not have a matching tire so they replaced it with a totally different tire, because as they informed me was the only tire they had access to? What tire shop would do this? Not only did they sell my daughter a more expensive tire, but they have placed her at risk by mismatching the tires and caused additioinal expense to our family because now we have to buy another tire to match the one they put on. A reputable tire shop would have told my daughter we dont have your tire available and referred her to another shop. They would have earned my trust and future business, instead they placed our family in harms way and created additional expense. Becareful if you send you college kids there.

Be
Review №60

Very nice, work done in a timely manner. Thanks!

Am
Review №61

Impersonable almost rude to me but more than happy to be all smiles and sweet to the female customers almost as if I was some how was a bother to him . also felt ripped off on my tire purchase but i had no spare or real choice at that time but to put up with him and take a hit in my wallet for my tire. And a bbig hit in the wallet the 2 lady customers that were in at the same time as me took too. For no more than entire did for them the price paid was beyond bloated cant see how he sleeps at night. Legal robbery?

L
Review №62

We bring all our vehicles here for tire service. They are fast, friendly and fair priced. They even did a free alignment check and changed my key fob battery.

Et
Review №63

They didnt have the small utility tires I was looking for but they tried their best to find some for me and Ive heard good things about their service. Shop looks really nice.

ev
Review №64

Jeff and his sraff showed respect, honesty, and and clear reasoning for pricing on my mechanical issues. I would recommend them to my friends. Thanks

vi
Review №65

I have taken all my cars here for years. They are honest and reliable and good mechanics. Friendly too!

An
Review №66

Ive taken my car to EnTire for many years, but had a particularly good experience today. This morning, I took my 2013 Ford Focus to the dealership for recall repairs, and also asked about a repair message the kept popping up: Low Beam Bulb Fault. Their estimate to fix the problem was $192. After 1 recall repair was done (not 2, as I had been informed), I stopped by EnTire to make an appointment to get it fixed. James greeted me with a smile, I told him my problem, and he said I would rather fix this today so you dont drive in the dark with a bad headlight. Itll only take me a few minutes. The problem was fixed promptly; he charged me $87.91. This embodies my many experiences with EnTire: Friendly, competent, and always reasonably priced. I highly recommend them for your car repair needs!

Jo
Review №67

On Oct 19, 2013, my husband and I visited this business location purely by chance. We had a blowout on I-70 about 85 miles west of Lawrence and by the time we rolled in to En-tire Car Center on our dinky little donut spare (and after stopping at two other car & tire places and being turned away), it was pretty close to 5:30 pm. It was a Saturday to boot and I was completely wheelchair bound after undergoing a pelvic stabilization surgery just 5 days earlier in Colorado. Needless to say, it was a rough day, but the guys at En-Tire did their best to help us get home and even though our 20 tire was a difficult one to find in stock anywhere that day, the guys finally managed to find one single, solitary tire in town after numerous phone calls. They promptly ran across town to retrieve the tire and quickly got it on our vehicle and sent us on our way. Had it not been for the kindness and persistence of the guys at En-Tire Car Care Center, we would have been stuck in Lawrence until at least Monday! Thank you guys for all of your help and for being so awesome!

JU
Review №68

They were very knowledgeable and helpful...and QUICK.

St
Review №69

Got a valve stem replaced on a flat tire. No charge!! Truly great service.

Li
Review №70

Thorough and careful. Friendly

rt
Review №71

I don’t take my cars anywhere else! Top notch service! Thank you!

Ch
Review №72

Fast and easy oil change.

ja
Review №73

Was way better when it was tires plus

Ob
Review №74

They were fairly quick with my friends car

Lo
Review №75

Did a great job. Very quick as well.

S.
Review №76

This is an amazing shop, honest, great quality work, and the customer is the top priority. And they go above and beyond to get the job done right!!!

Am
Review №77

Seriously won’t go anywhere else despite how far I move away.

St
Review №78

Great customer service and Great mechanical work

pe
Review №79

Super friendly service, only suggest service that needs to be done.

Su
Review №80

I wish there was a lower star than 1. Will never do business at en-tire in Lawrence again.

Re
Review №81

Always clean, helpful, happy to explain a problem.

Ma
Review №82

Good service. Friendly.

Ro
Review №83

Fast friendly service

An
Review №84

Nice owner

24
Review №85

No bs and to the point service.

P
Review №86

If i could rated this place any lower... I would.

Ji
Review №87

Very professional.

C
Review №88

Fixed my tractor tires

Information
40 Photos
88 Comments
4.4 Rating
  • Address:1801 W 31st St, Lawrence, KS 66046, United States
  • Site:http://www.en-tire.com/
  • Phone:+1 785-842-5500
Categories
  • Oil change service
  • Auto repair shop
  • Tire shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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