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A1 Garage Door Service
3170 Polaris Ave STE 19, Las Vegas, NV 89102, United States
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A1 Garage Door Service
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Rh
Review №1

Great service! Roy came to my home to evaluate my three garage doors. He gave me several options of what to do with my aging doors that I was reluctant to replace. He made some needed repairs and did some much needed maintenance on the doors, and installed a new motor on one of the doors. All three doors now work beautifully. They function well and sound smooth. I am happy and very satisfied with the service performed and the time it took to make these repairs and also with Roy, who is professional, knowledgeable, and friendly. Thanks, Roy!

La
Review №2

From the website to the repairman this company was amazing. Booking the consult was a breeze with their website (they clearly spent money on their front end ✅). Then we got a text with a picture of the repairman to let us know who to expect. Then we got a text with a 30min notice until he would be here.When Shawn showed up he was straight forward and direct. He explained what we needed to fix and the best options for us. He repairs our garage right then and there. He was quick and efficient!I would recommend anyone who needs a garage repair or to replace one to call this company.Best user and customer experience I have had in a long time!

Sa
Review №3

Was actually great! Was given a time window and they arrived at the beginning of the time window. Clear communication and job was done well and quickly with costs/estimates communicated all along the way. Roy was friendly and courteous. New opener works like a dream and I have high hopes for the door when it arrives!

Ma
Review №4

Casey was prompt, kept me updated and was very courteous. He helped tremendously w my garage door operation and went over repairs he assessed as necessary now and those that could wait. I found him very trustworthy and thorough in his assessment of a repair to the rollers needed now and showed me the damage and explained the potential ramifications which indicated the urgency. It was. Very positive experience.

Je
Review №5

When Shawn arrived he was very professional and was a no nonsense type of guy. He told me exactly what I needed to fix my issues and didn’t try to up sale me on products I didn’t need. He performed a thorough examination of my garage door and hardware after installing the new lifting unit. I will definitely use A1 again and will request Shawn to perform the repairs.

Er
Review №6

Shawn was knowledgeable, friendly, and professional with great communication with arrival time. He explained the process efficiently and completed install in a timely manner. He provided multiple options for new garage door openers with zero pressure to purchase the most expensive.

Tr
Review №7

Indubitably great customer service! My technician JP was not only on time,he was a bit early and extremely professional. We spoke as if we had known each other for years. I would definitely recommend A1 and JP to my friends and family.

St
Review №8

They came the same day I called , at the time they said they would be there. The technician, Zeke, was very quick and professional. He explained everything he did , and explained things that we should do to make our opener work better. The woman who set the appointment was very friendly and professional, she made our appointment for today and was very helpful. Their rates are very reasonable and the work was done very quickly. I would never use another company for my garage door issues.

Ad
Review №9

I had Ryan from A1 Garage come out and fix my garage door. Extremely professional and respectful. You can count on Ryan to get the job done with ease. Thanks Ryan and A1!

no
Review №10

Excellent service. Arrived on time. Got the job done quickly and explained everything he was doing. Highly recommend.

Br
Review №11

Came out on Memorial Day to fix my garage door spring. They were scheduled to come at 2pm but called at 11am and said they were near by and could come early if I was available. They came and fixed the garage door spring. Replaced it with their spring that has a lifetime guarantee. I would highly recommend A1 to anyone who needs garage repairs done!I was blown away and very happy to find that he had the new spring with him and could install it right then and there. He didn’t have to go get the part and come back on a different day to install it. Everything that had to be done in order to repair my garage door was able to be finished the same day within a few hours.

Ja
Review №12

After 3 years of operating with broken springs, I finally had my garage door serviced. I received 2 quotes from local service providers and decided to go with A1 Garage Door Services.Had my springs, tension rod, rollers replaced and installed as well as added a lock for around $2k with the lifetime warranty. Decided that was the best option as I plan to stay in this home for a while and it would add value if and when I decide to move.Ryan Black was the technician who came out and he did an awesome job. Friendly, very efficient, performed quality work, and provided recommendations.Overall satisfied and well see down the road how the service is if and when I need to utilize the lifetime warranty.

Va
Review №13

Wednesday morning our garage door spring snapped and we called A1 Garage Door Service. Roy came out that afternoon and hooked us up with a brand new outter spring system and wireless motor. There was no pressure to upgrade, we just decided that replacing the entire system was in our best interest 😉 since the system was 10 years old. Roy was in and out in less than 2 hours. He was super courteous and helpful and took then time to help me download the MyQ app and set it up with multiple users. Awesome service 👏

Ca
Review №14

Shawn was so incredibly helpful and explained everything really well. He squeezed us in to his schedule, but showed up on time and didnt rush our repairs. It was a real pleasure working with him and A1 Garage Door Service. Everyone was super friendly and professional. Thank you for fixing our Garage door A1 Garage Door Service 😊

Te
Review №15

Shawn DeVito did a great job when my door broke a spring. He covered all the work and explained it to me. Very personable with excellent knowledge.

MG
Review №16

I had to have service done, and I called A1 garage door service. The technician they sent out explain the procedure, very knowledgeable, friendly, Efficient and wasted no time, a big shout out to Shawn DeVito. He’s A1 in my book

Sc
Review №17

Anthony was extremely professional and explained everything in detail to me. He gave me options to choose from and allowed me to decide which door opening system was best for my needs. He didn’t try to up sell me, instead he gave me the features, advantages & benefits of each. I would high recommend A1 Garage Door Service and Anthony as your serviceman.

Je
Review №18

I cannot say enough great things about A1. My garage door broke late last night. After calling a different service and getting a strange voicemail, my dad suggested I call A1. A live person answered my call and set me up for the next day. I loved how responsive they were with text messages and emails, including the technician’s picture and tracking information. Robert came and was WONDERFUL. His van was loaded with everything he needed and he fixed it right then. No inspection and then setting up a time to come back. He was able to jump right on it. He made me feel heard and gave me options and was incredibly kind. He educated me on all the part of a garage door system (I feel like I know so much about garage doors now!) and I felt good about it. It was a pretty penny to fix but I feel like the value of peace of mind is worth it. I’m so glad A1 was there for me today! Thanks, Robert!

Da
Review №19

My experience began with Robert calling before arrival. Much appreciated due to my busy schedule. He was professional, courteous, and competent in his trade. No phony upsale, just truthful communication to get my problem solved right the first time. I’m confident and extremely happy with repairs and I know my garage is set for years to come! Kudos to Robert and A1!

Ch
Review №20

Great service from Brandon and his assistant, very acknowledgeable regarding garage doors and service. Recommend highly

Cu
Review №21

Hi just wanted to mention Roy with A1 garage door service did an awesome job going above and beyond the job he came for. He helped with other aspects of the door that wasnt even what he came for. For that I was very appreciated thank you very much Roy stay bless.

Pa
Review №22

Anthony was great! He showed me the various problems l was having and provided solutions to the problems. I was impressed with the coil springs A1 uses compared to Precision Door. A couple of months ago, I made an appointment with Precision Door to perform a tune-up and let me know what needs to be done to get my garage door operating the way it used too. I couldnt believe, I was charged $100 for tightening a screw. That fix lasted a week before I had the same problem. I dont recommend Precision Door but instead ask for Anthony at A1. Anthony took his time despite the hot and humid temperature. He provides his suggestions and didnt over sell. He provided the cost from the most expensive items to the basic. I truly feel he was honest and did excellent work. I highly recommend A1 and ask for Anthony.

Is
Review №23

Its was a great experience.Bevan installed the door perfectly. Then explained everything.It was great. He text me he was on his way, was here on time. Explained what he is doing, let me know he needed more parts. Finished and we have a new beautiful door...Very professional and nice.Call them, they will fix your door or replace it..... And the price is right...

Ca
Review №24

Zak was professional, courteous, knowledgeable.Did more work than I had expected, but I was very satisfied and know my door is working optimally.Definitely use them against n and recommend them

Ha
Review №25

Shawn from A1 Garage door was very professional, efficient, knowledgeable and a pleasure to work with! I highly recommend this company!!!

Kr
Review №26

Jason P with A1 Garage was quick, professional, and knowledgeable. He walked me through numerous options with no high pressure sales tactics. A fantastic experience all around, and was able to fix my garage door swiftly. I would highly recommend this service, and Jason P in particular.

Te
Review №27

Roy was very detailed in explaining what was needed and have me several options. He was fast, clean and took his time explaining everything he did. I would highly recommend A1 Garage & Roy!

Ae
Review №28

Ryan is my repair tech/specialist. He is young, energetic and knowledgeable He informed me about details of the repair, replacement... it was expensive but I didn’t want to take a chance not to have the repairs done properly. Thank you for your expertise, Ryan and A1 Garage

Ja
Review №29

Tyler was the technician that came to our home. He was very professional. He explained with detail on what was needed and then what was recommended or suggested. Tyler was very respectful of our home and belongings. Highly recommend A 1.

Ma
Review №30

Brandon M was great and answered all of our questions and explained all our options. He was kind and courteous and made us feel very comfortable with the product. Thank you Brandon.

Am
Review №31

Ryan came out to repair a broken spring on our garage door. He was on time, very friendly, respectful and very knowledgeable. I felt comfortable having him fix what was needed and would use him again in the future.

Gi
Review №32

Super satisfied with the result of the finished job. Tyler’s exemplary skills is extraordinary. We need more people like him.

Ni
Review №33

I enjoyed working with Zeke. I didn’t like that he didn’t wear a mask but understood given the conditions being 107° (he was outside and where in NV and didn’t want to make his working situation worse than already it is w/the heat). He knew his job and went to work to assess the issues and based on our interaction together we came up with the best solution to fix the problem. I was happy that I found him on the Angie app because I was able to get 15% off my job and that was a big relief since I wasn’t anticipating a new new garage door system. He gave me a business card which was appreciated and I’ll contact him in the future if I need to.

Ma
Review №34

My 2nd time using A1 Garage Door Service. Ryan B. was excellent. He was knowledgeable, skilled, and did a great job with the repairs I needed. Also showed up on-time for the appointment I had. I also used A1 about 2 years before this appointment and it was also an excellent experience. I’m very happy with these guys.

Ke
Review №35

Excellent service…. Jason Patterson was punctual, courteous, and informational when he came to work on our garage door! He was very helpful and even helped move some heavy things we neglected to clear out of the way of the garage door. (Sorry!) We would definitely recommend A1 again and anyone who gets Jason as their service tech is super fortunate! He was awesome!

Wa
Review №36

I never had my garage door serviced before and called A1 to do a tune up and overall assessment. The tech did a great job going over all components of my garage and opener. I ended up replacing my rollers on the tune up visit and called back to get their max life springs installed with new cables, drums, and bearings installed. Definitely spent more than I was planning but couldn’t be happier with my overall experience with both A1 technicians. Top notch company and one less thing I have to worry about

Ga
Review №37

My technician was great. He called when he was 20 minutes away. He showed up during the window of 2-6:00 pm that I was given. My compliant is the cost. It was a minor wiring repair. He removed the duct tape on the sensor wiring, cut new ends, and reconnected the ends with small electrical covers giving the sensors the electrical connection needed. He then replaced a missing bolt of the inside garage door handle and sprayed some lubricant on the track wheels. Forty-five minutes of labor, maybe $5.00 in parts. Bill $170. I wanted to tip him but I felt robbed already. Otherwise, he was wonderful. Service great. Cost NOT!

Ri
Review №38

Technician was very polite, informative, and very detailed. He explained everything thing that he was going to do and also made some great suggestions. He cleaned up his work area very well after the job was done and I will definitely used this company again for future repairs or upgrades. This is a great company with talented and knowledgeable technicians.

Ke
Review №39

I am extremely happy with the service provided and am enjoying having my garage door good as new!!Roy and George did a great job 😀

Li
Review №40

Shawn arrived as scheduled. He looked at the area and the garage door opener options. He explained things thoroughly and answered all questions. He cleaned up when he was done. Thank you, Shawn and A1 Garage Door Service..L Wong

BJ
Review №41

Excellent Service Roy was very detailed in explaining the cost and performance of the equipments.

Tr
Review №42

My Tech Jason was great installing/updating my garage door system. Showing me how to set everything up.

Je
Review №43

So I heard of this company through podcasts with the owner Tommy Mello. From the beginning, the two gentleman that showed up, Roy and Tyler, were consummate professionals. Masked up and ready to go, they were kind and explanatory in what was happening with my garage door. They provided options for the motor, the springs, the brackets and even rollers! We ended up replacing the motor, the sensors, the rollers, one pair of brackets and springs. It was more than I expected to spend, however I feel the price was fair for the quality of service and products. They focused my options around our needs which is what service professionals do. Thank you Roy and Tyler for making an unfortunate situation into a pleasant experience. I would recommend A1 to anybody needing garage door services.

Mi
Review №44

Great people and company to work with. I was very happy with the workmanship. Mike

Sh
Review №45

I called for service on Saturday, my appointment was scheduled for Monday, but received a call on Sunday saying that they could fit me in Sunday afternoon. The technician, Jason, arrived timely and was friendly, knowledgeable and very helpful. He explained what was happening to the door and why, and what he could do to repair it. I am very pleased with the service I received, and would definitely use A1 Garage Door services again.

Le
Review №46

Ryan gets 10 stars! Replaced our opener that was shot after 10 years. He explained everything so well and did an excellent job. We now have an outside keypad! Ryan has excellent skills with both garage doors and people!

An
Review №47

Excellent work. 👌 Perfect for this type work.I would recommend him and use him again for sure.

Ca
Review №48

Robert P. was on time, very knowledgeable, pleasant and very courteous. He clearly explained all of our options and associated costs. He left no trace of the work performed. Robert will be the person we will request for future services. A-1 he is a credit to your firm! Thanks again Robert! Catherine and Mary!

Al
Review №49

Roy Amerine was professional and friendly. He took the time to explain what repairs were needed and what options we had. Would highly recommend!!

Ma
Review №50

A-1 Garage Door were friendly and professional from beginning to end. Robert promptly came out to access our situation when or aged door stopped operating. He explained the entire process and we decided to get a new door after we weighed all our options.Alex came and installed the new door. He worked diligently until its completion. He answered all questions and was very customer service oriented. The special order door is gorgeous and we are very pleased that we chose A-1.

Os
Review №51

Roy and his partner did a fast and awesome job fixing my door. Done in about an hour. Highly recommend.

Ad
Review №52

Roy was very helpful great service and showed up in the time frame. He said I would recommend this garage co to others thanks guys

De
Review №53

I had never used A-1 Garage service before so I was a little apprehensive as always when using a new company. I was so glad I did as they gave top-notch service! They answered the phone when you call and are very polite and professional. They communicate very well and Robert, our technician, was very competent, knowledgeable, and a very nice person. He answered all my questions and explained in a way that I understood. I would highly recommend them to anyone.They also allowed me to make a payment arrangement which helped so much. That is above and beyond what I expected. My garage feels safe and is running smooth!

Ma
Review №54

Roy was on time. He was very courteous and knowledgeable. He replaced our garage door opener and spring system. Very expensive but it all works perfectly. Roy wasted no time in getting the installation done and left the garage clean. We would recommend Roy and A1 Garage.

An
Review №55

Sean was excellent. Very knowledgeable and polite. Explained every step that needed to be taken. A true asset to the company. Finally could get the door working and open again. Thank you Sean.

St
Review №56

Roy Amerine was very knowledgeable and professional in how he went about his job. I thought he made thoughtful recommendations keeping in mind cost to me, not just making another sale. I would not hesitate to call and ask for Roy should I have future problems.

Ka
Review №57

JASON PATTERSON Was quick friendly and just simply amazing. Thanks for your work appreciate all you did

Li
Review №58

Roy did an excellent job explaining what needed to be done. Cleaned up after he was finished

Ka
Review №59

I can’t say enough good things about my experience with A1!! From the woman that took my call to Ryan my technician!!Ryan was friendly, knowledgeable, took the time to explain everything! I probably won’t need them back for quite a while, but would recommend them them in a heartbeat!!Thanks for everything!A happy homeowner!!!

An
Review №60

Full disclosure: I have a non-standard length garage door, which requires A1 to have to special order a custom length. I was trying to get a new door installed prior to selling my house, so I needed the door installed within 2 months.Review: The estimated time for delivery was quoted at 4-6 weeks, so I thought I would be good (I was moving in 2 months and wanted the door installed prior to listing and selling the house). There’s a 3-day grace period to amend or cancel your order; after discussing options with my wife after the initial quote and deposit, we decided to go with a different color, so I made that request within the 3-day period.Fast forward a month, I get an email saying that my door has been ordered. To my dismay, the invoice did not reflect the changes that I had requested. My reflex was to call customer service and cancel the order before they cut the wrong custom door. The answer I got was, “ok sir, I’ve put in the cancellation request, someone will contact you in 1-2 business days, and yes your refund will process by the end of the week.”No one ever called back, so I proceed to call back probably 5 times over a two week period. I got the same line every single time, even when I had my query upgraded to “urgent” supposedly. Meanwhile I kept getting emails saying my order was on track.Fed up with customer service, I finally got a hold of a manager. After explaining the situation and going back and forth for 10 minutes, we were at an impasse. The only way I could cancel my order was to lose my $1300 deposit. I said “no way, I changed my order within the required 3 day period AND made several attempts to help you avoid cutting this custom door that nobody wants, plus this is the first time anyone has said a refund would be impossible!” I was again told my request would be elevated and someone would contact me in 1-2 days.Nothing. Then I get an email about delivery of this door, which by now was set to be delivered after I’d already listed my house, and I would be gone by then. After 2 more useless customer service calls and no progress, I had no choice to file a dispute with my credit card company. The deposit was finally refunded, about 2 months after I had initially paid it.TLDR; customer service is ineffective at processing changes or cancellations, they just do nothing in order to try to keep your deposit. Shady stuff.

wi
Review №61

Robert was very informative and Thorough and friendly.He answered all my questions and made great suggestions for the future work.For a old garage door he gave it a few more years of service.Thanks Robert

Bo
Review №62

Excellant jobI would recommend A1 to anyone who needs garage door seviceI hope all your employees have the same attitued and courtesy as these 2 techniciansGreat job

An
Review №63

Fast efficient service with this company. Fair price. Id use them again. Thank you!

Ka
Review №64

They did a great job, but there seems to be a lot of hidden fees that got added from date of sale to date of install...and no one is able to explain or justify these charges...playing phone tag for 2 months now!

Je
Review №65

Roy and Kappy had my busted old garage door fixed and operating smoothly with top quality parts in no time. They installed two new garage door openers that I had purchased without complaining or trying to upswell me. They’re attention to detail and professionalism was top notch. They were friendly, cleaned up after themselves and treated my home as if it was theirs. You get what you pay for and I’m happy I picked A1 garage door service.

wi
Review №66

Robert was an excellent technician showed me where there were problems and replaced some of the parts. Then proceed to clean and put lubricants on all moving parts the door runs great. Thanks Robert.

Ed
Review №67

Was excellent very polite knowledgeable and knew what he was doing did it all from beginning to end in less then a hour for operates so smooth and quietly cannot believe how quite it is and operates top notch excellent job.

La
Review №68

We couldnt be happier with the professional service we received from Roy! He was very knowledgeable and timely with his work, we highly recommend Roy!

Ri
Review №69

Great service. Great job. Ryan is the best

Gr
Review №70

Jason was excellen he showed me all the options walked me through everything. He has a great personality and extremely professional. Thanks again for everything

Mi
Review №71

Ryan is awesome....very professional and actually showed up on time, which (as we all know) is rare here in Vegas. The garage door functions much smoother now.

Jo
Review №72

At the end of the repair my wife and I were satisfied. A1 matched the pricing of another company and went above as they explained their springs are specifically manufactured to better quality and sustain a longer mechanical life. They placed a guarantee on their parts even installing stickers for any future contact information in case of a failure of the parts. The technician was extremely polite and explained our concerns as we had a lot of questions and discussion. Should we have issues with our other door we would have no problem making another appointment with A1.

Pa
Review №73

Perfect job Zeke----cool funny dude very focus and professional at his job----very knowledgeable too-- learned a few pointers I neva knew thank you. :)

P
Review №74

So grateful for the amazing and efficient service Shawn provided today on our new garage door opener!! Shawn was so professional and caring. Explained everything to us and walked us through how to operate our new garage door opener also show us how to connect to our WiFi. We now have peace about the security of our home. Shawn’s service and the product was everything we wanted and needed. Thank you again Shawn for your friendly professional service!Dennis and Patricia Lewis

Pa
Review №75

I contacted A-1 Garage Door Services for a tune - up since my door opener is aging already. When the technician came out, he politely and in plain - English explained that the springs need to be replace since it wasnt doing its job anymore and the motor might give out anytime soon. I asked for a quote for the replacement of both parts from them and several other companies and they came out the cheapest. They came way under all competitors! Our technician, Zeke, was there on time and in an hour, everything was done and ready to go. Definitely recommending this company especially since they have wonderful technicians and the manager, Bruce, reached out to me just to make sure everything was done right - thats what I call quality customer service.

Ja
Review №76

This company came on time and was very professional. My technician, Shawn was very professional he told me exactly what was needed to fix more door, and some other things Id had no idea that needed to be fixed. Id recommend you use these guys all the time period.

Jo
Review №77

Awesome Company!!!! Zeke was great and explained everything thoroughly…looking forward to using A1 again in the future. Many Thanks & Aloha! 🤙 - Jonni-

Da
Review №78

Im very pleased with how my repair was handled, and that they were there and worked with me to get my new one. Just waiting now for the door to get here, but the bandaid repair was fast and Shawn did an amazing job. He was super pleasant to talk to and didnt mind that I was overwhelmed! He was patient and would definitely recommend. I went back to work after he was done and was extremely relieved. Thanks Shawn, and thanks A1 Garage Door Services

Je
Review №79

I was very impressed with the customer service provided by Jason Patterson my service technician. He took his time explaining and demonstrating the issue while presenting a few different options to take care of the problem. Im no expert when it comes to garage doors but I would guess the pricing of this company is on the high side. However, great service and quality, coupled with a nice warranty go a long way and gave me peace of mind to go forward with their services.

Br
Review №80

Gary was great very professional and took great care with his work. He fixed our garage door quick and efficient. The process was was smooth with no problems. Would recommend to anyone 100 percent.

Ma
Review №81

The Technician Zeke was prompt, friendly, and did a perfect job. I highly recommend this company and will be using them if I need any other services done to my garage door.

El
Review №82

Roy was on time, did an excellent job, clean and fast. Answer all my questions and concerns.

Ed
Review №83

Shawn the tech was very knowledgeable, professional, and fixed our door quickly and on budget. I would definitely recommend A1 to my friends and family.

Bu
Review №84

Great company! Experience was great from the girl who scheduled the appointment to the installer Zeke. They called me when they were on the way and showed up in the window they promised. A little pricey but it’s worth paying a little extra to get quality service. Definitely would recommend.

Sa
Review №85

A1 Garage Door Services was quick and efficient. Ron was great and was sure to explain thoroughly what he was fixing and why and what all my options were.

La
Review №86

The garage doors look wonderful work quietly and are a great addition! We really appreciate the professional and courteous manner in which our order was handled

Sk
Review №87

Roy Amerine did an excellent job. Thanks a lot

De
Review №88

Robert did an excellent job. Couldnt be happier. Job was bigger than I thought it would be but I expected it.

Cr
Review №89

Very fast response and professional attitude and workmanship. Will use again.

Do
Review №90

Great service. Social distances. Found the problem promptly. Offered solutions. Offered 2 different product levels and let me decide. Had everything on the truck to fix the issue.Zeke was awesome! Personable. Knowledgeable.

Sh
Review №91

I was shocked that they were able to come out inspect it and fix it on the same day. The price was even a great deal. Zeke was friendly and knowledgeable.

La
Review №92

We had A1 Garage install new openers on our garage doors. The openers are extremely quiet , in which we were looking for. Alex was our installer and he really new his stuff. He do both out doors very quickly. We were very happy with his professional workmanship ! He made the whole process very enjoyable.The other day we had a small hick cup with on of the doors so we called A1 to see if we could get someone out to take a look at our concern. The office sent our concern over to Alex and soon he gave us a call and side he was on his way to take a look at what was going on. Alex came to our rescue and solved the small problem. This truly is a person that really knows the meaning of Good Customer Service ! Thank you very much Alex for being the professional that you are.Anybody looking to have a new garage door opener installed, A1 Garage Door Service should be you choice !! Ask for Alex, he will do right by you !

Sh
Review №93

Friendly representative, extremely helpful and explained present and future situations, answering all questions. Would not hesitate to call agajn or recommend to others.

Ke
Review №94

Jason Patterson was the gentleman who came out to repair my door. Very polite and professional. He did an outstanding job and I am very pleased. I have already recommended Jason to a neighbor. Many thanks for a job well done!

lo
Review №95

Friday night: 1/26/21 6:25 pmCalling after hours was actually expensive $175 I’ll keep that in consideration that I do understand also customer service representative was excellent & very detailed &Polite. Very helpful indeed . The closest appointment was forSunday 1/28/21 .That afternoon I received a text , technician Anthony “on his way & he was on time & very pleasant understanding and professional.Thank you for your serviceHappy family Marks

Le
Review №96

Broken garage doors are stressful and the need for repair is immediate especially if your car is trapped, but everyone at this company was so kind, helpful, quick, and professional that the experience was actually pleasant and I cant say enough nice things about them. They updated me several times on the progress of my appointment and the technician Jason was helpful, calm, and knowledgeable and showed me everything that was happening step by step. I was given several options with different price points and he explained each one so I could make an informed decision rather than being pressured or given a take it or leave it price. A great experience considering the situation isnt fun. Thanks so much!

Gr
Review №97

Our technician Jason Patterson was early and had a great attitude. He was professional and friendly. He did an excellent job repairing our garage door. When he called to say he was on his way he asked if I needed him to pick me anything up at the convenience store he was at. I was delighted with his generosity and he made my day. I would definitely call A1 garage door repair again.

To
Review №98

Everybody at A1 acted completely professionally. They know their jobs and they do them well. My only issue was the time that it took for them to get the doors that they were installing. I spoke with the man who gave me the estimate shortly before Christmas and it took until early March before they had the doors to install. Once they did, they came out within days and had two garage doors replaced, aligned and dialed in in about four hours. And they honored their discount coupon because I placed the order before it expired. I cant blame them for the Covid-19 delays at the factory. I just wish I had more of a heads up about that. fortunately, my old door was still working so the extra time just gave me more time to set aside some money to pay for the job. I would use them again.

Ja
Review №99

Anthony came out within the given time frame, diagnosed the door problem and replaced the needed parts. He was very pleasant and informative about the reasons why specific parts needed to be replaced.

Sa
Review №100

A1 gave us great service. I highly recommend these pros. A real human answered, explained what to expect, and scheduled an appointment for the next week, all on the first phone call. The technician diagnosed and explained what condition the garage door was in. Then he gave us logical explanations of various choices we could make. As he showed me what he did, he explained how to use the new bells and whistles. Great experience and great results.

Information
28 Photos
100 Comments
4.7 Rating
  • Address:3170 Polaris Ave STE 19, Las Vegas, NV 89102, United States
  • Site:https://a1garage.com/las-vegas-nv/
  • Phone:+1 702-827-2001
Categories
  • Garage door supplier
  • Repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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