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Discount Car Care Katy Mills
5012 E 3rd St, Katy, TX 77493, United States
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Ar
Review №1

Small business owner with great service and staff that is professional but so friendly. They were great at explaining issue and working with me on finding a solution that fit my budget. They will be honest and tell you what to prioritize when other places shock you with that laundry list of car problems that make you consider getting rid of the whole car. Will always take my car here and recommend to anyone that asks!

Sa
Review №2

Pat, Nhat and Christian did a phenomenal job communicating with us and repairing my sons 2008 Honda Civic. I called them from Austin, TX and they were able to drive to my sons work in Katy, pick up his car, send us a quote, order the needed parts, fix the car and have it back to him before his shift ended! They had to replace the AC control unit and also were able to fit in replacing the broken trunk lock/actuator. The costs were reasonable. My son was so impressed with their professionalism and the repairs. I wish these guys were in Austin , I would definitely take my 2016 Ford Edge to them for repair. I believe God had a hand in directing us to this shop! Thanks Guys!,

Ra
Review №3

So I got a Groupon for an oil change and went in on the 20th and was told to come back on the 21st at 12. So I called up there to see if I could come in sooner and was told without appointment they would not service my car and then proceeded to tell me that it would take 45 minutes plus to change oil. When I questioned about the timeframe the man then started yelling at me over the phone accusing me of telling him how to run his business and stating the I accused him of not knowing how to do his job and that they were slow which was not the case. Just wanted to know why it took so long for an oil change. Then was told to get a refund and take my business elsewhere… highly recommend not using this establishment when you can’t even ask a question and they get hostile and yell and they haven’t even touched my car.

Sh
Review №4

Excellent service and they are very thorough. I would definitely recommend.

Ed
Review №5

The person that made the oil change was Wen. Finally, when I had time to come back to Discount Car Care, I realized that he forgot to put the o-ring to the oil filter based on his own explanation. That made the oil leak, and I had to put in almost two gallons to recover the proper level. In the end, Wen (or Discount Car Care) never took the responsibility to compensate for the money Ive spent (in almost two oil gallons), avoiding more damages to my car. Even though I insist, he told me his boss would call me to search for a solution. But they never called and were never interested in my case.When you go for an oil change, you do it because you are not mechanic and need for the appointment they will confirm and thinking everything should go under the procedure. In the end, Wen told me that was my fault because meanwhile (I was trying to understand why of the leaking and trying to have time to return to the merchant), Ive never called.I can not recommend this Discount Car Care at Katy Mills

JC
Review №6

This review is for the 2nd time that I went there. It was ok. I had to wait about an hour or more because the brake pads were not available on site, I guess. But I didnt know that until Christian told me that it was coming, but I was already waiting for quite a bit. Before he told me that, I thought they were already working on it. So anyway, I just waited it out. I went to groupon to purchase a deal so I saved about $20. I really dont know how bad the rotors were, but at first I was under the impression that it had, had to be changed for the brake pads to work. But in the end, it turned out that it could just be the brake pads. So instead of $285.00, it was just the price i paid for groupon. He did tell me they would not warranty it, so that was clear. It didnt bother me to wait because I had nothing else to do for the day, but it would have been better if I was informed beforehand. I dont know why, but I felt more confident the first time I went there when Billy helped me. Thats the reason why I returned there anyway.

He
Review №7

Honestly they are the most transparent automotive shop ive been to in a long time, will definitely be returning.

Ma
Review №8

Great customer service. Reliable work. Thanks

Ju
Review №9

Christian and Flores are absolutely essential to this place. They make you feel welcomed, they give you the best of their service. Great customer services from the both of them. Affordable prices I will definitely recommend EVERYONE to come here. They will not let you down at all.

Ha
Review №10

Second trip to Discount Car Care Katy Mills location in the past month. Christian took care of my vehicle both visits. Great customer service. Quick oil change, brake inspection/flush and replaced headlamp assemblies. Christian kept me informed of what to expect at each visit . Affordable prices and high regards for quality. Definitely will be back.

Ra
Review №11

Quick service. They handled my needs without any problems. No hidden fees on work performed. Recommended.

ja
Review №12

2nd time going to get oil change, coupon through Groupon, and always quick and cost effective service. Had issue with check engine and did diagnostic at no cost. I got a detailed explanation of issue with option of not fixing and fixing, cost, and time to replace. Great service with great pricing.

Ta
Review №13

Very professional, honest and great customer service

Be
Review №14

Do not use this business. I’m all about promoting small business and is the reason I went to have work done here during covid. this place I have been dealing with since July. They are running scams and having non licensed people working on vehicles. They have had my vehicle over 4 weeks total between July and February/March and my car has never been fixed. Please sure you share this with other katy friends. Don’t use them!

Na
Review №15

Too long to wait. I went to little York location.

Os
Review №16

Discount Car Care is true to its name, they offer mechanic work at a lower price than larger franchises. I come here anytime I need work done on my car.

Ve
Review №17

Wonderful service and honest. Good prices, skilled mechanics!

Ke
Review №18

Christian was great and professional. Oil change was quick. Great deal on Groupon. Will definitely go back for my next auto needs.

Ma
Review №19

Arrived and was told brakes would be done in about an hour. I had to wait for 3 hours. While i was waiting they had random guys show up and start helping work on my vehicle. To make it worse when i finally had to pay they did not know how to work the machine so i ended up paying more than i should of paid. Once i left brakes were squeaking and grinding worse than when i brought my vehicle in. I have tried for the past 2 weeks to have them look at it but they always have an excuse and ask to reschedule even after i am sitting at the shop waiting for them.Stay far away from this place. I am now having to take my car somewhere else to get brakes done the correct way.This is the location on highway 6!

Mi
Review №20

Amazing Service! They were fast and an all around great experience. Will return.7/1/20 - went here again today and cant say enough good things about Christian and Discount Car Care Katy Mills. Always professional. Always fair pricing. Excellent mechanic. Thank you Christian!

Da
Review №21

Christian is most definitely the best mechanic there is! Very affordable and hands on with you and your vehicle. Gives amazing updates and is great on timing. Will have you in and out in no time! You won’t regret bringing your car to this Car Care!

Ja
Review №22

First time visiting Discount Car Care Katy Mills location. Christian took care of my vehicle today, and he was awesome. Great customer service. Quick oil change and tire rotation. He kept me well informed of what the processes were. Great prices. Definitely will be back.

Br
Review №23

Christian was an amazing help, he gave me so much helpful information about my vehicle. He was professional and quick oil change took less than 30 mins. Will be returning!!

Is
Review №24

I highly recommend this place , I brought 3 cars for oil change and was satisfied by the way that Christian was doing service on each one of my visits.

Ca
Review №25

This is a small shop but they are very professional and willing to help in any way they can. I can sit and wait and they have the chairs spaced out for our safety. They dont wear masks but I have mine on. The guy who helped me fixedy windshield wipers and gave me a great deal. Their prices are by far the BEST in town, even without a Groupon!! Check them out!!

De
Review №26

The owner was very kind and time efficient! My car brake pads were fixed within an hour and the Groupon special didn’t have any secret limitations or hidden fees. I’d definitely come again!

Tr
Review №27

Amazing service every time! Christian is a great mechanic and will always take care of your vehicle! Highly recommend coming here for your automotive needs

Jo
Review №28

Christian is a great guy. Good service, great labor. Thanks guys

Vi
Review №29

First time customer and will now be regular. Having little car knowledge I left this facility confident that I was not over charged as I have with other facilities in the past.Reasonably priced and great customer service. Would recommend!

La
Review №30

Great job by Christian on replacing brake pads. The back ones did not need replacing, but he cleaned and adjusted anyway. Definitely go there!!!

Ta
Review №31

Christian was great! He was very professional. Explained the steps to each repair to me, which was extremely helpful!

Te
Review №32

Christian is an Awesome Mechanic! He is very knowledgeable and thoroughly explained in detail the issues with my car. Very friendly and Professional! It was my first time there and I will be back.

Ch
Review №33

Christian was extremely knowledgeable about my GMC truck. Oil change and great conversation. I recommend this place to my friends and family.

JJ
Review №34

They give out the best deals for around the area and the service there is great. Not much of a car person they were able to break it down for me to help me understand what needed to be done. Will definitely be going here from now.

Wa
Review №35

Really knowledgeable about my car, helped me with questions I had personally about how to care for my car. Pleasant experience overall. Will definitely be going back for all other car needs!

Br
Review №36

Kind technician. Made it easy to get in and out quick. This teacher appreciates a good price and a job well done!

mo
Review №37

This is the worst place to bring your vehicle They lied about everything.

Li
Review №38

Oil Leak Fixed!I took my car in for an oil change, they warned me that I had a slight oil leak. I decided not to get it checked out. Three months later, I could tell my car was leaking oil because of the puddle on the ground. I took it back in to them and they found the problem for a great price! :) Highly recommend this automotive shop!

Su
Review №39

Staff was so fast and accommodating and its the best price Ive had on an oil change in a long time. 10/10 would recommend! Was out of there within 20-30 minutes.

Cl
Review №40

The company was very efficient, friendly, and perform the functions as advertised. That only did they do the work, but they did it so quickly. I have found a new car repair company.

RS
Review №41

I had an appointment, and Christian was very polite and professional! Ill definitely recommend them!

Re
Review №42

Kiet was the most outstanding young man I’ve had the pleasure to meet in this business. And I MEAN that. I previously had my breaks (front and rear) done at his other shop off of FM 1960, and upon hearing he was also at the Katy Mills location, I went and made the 45 minute drive from my home just to have my state inspection done with him. He’s treated my car and me with the utmost respect. That doesn’t come standard with most people! He was even good with my special needs son. He’s all around awesome! 5 stars for both Discount Car Care locations, and Kiet! Thank you!!

Ma
Review №43

My husband and I took our vehicles for an oil change. The service is awesome! They take great care in servicing your vehicle. There are no hidden fees for the service to your vehicle.

Ra
Review №44

Love the service will be back again thank you christian

mi
Review №45

Great place to get a simple or change or major mechanical work on your vehicle!

Ta
Review №46

Honest people. I didnt need brakes after all. I recommend them for any car problems. They said I can go about another 15,000 miles before I need brakes.

El
Review №47

They are great, worked with me. Found the problem fast and fixed it fast. New spot in Katy come visit. Thanks again guys. Liz

A
Review №48

Very small garage I probably would have never found but thankfully gps led me there . Its was confusing for me at first and had to walk around the whole place but you have to walk in the garage to get to the lobby area in the back. Its a one man team so expect to be there awhile.

Ha
Review №49

This place is pretty amazing, pretty close to my home and pretty great low prizes. The only thing was finding it, its basically a hidden place that you gotta look for the flags. Try looking for it on Groupon, great coupons for this place!

Ja
Review №50

Service was good. Delivery brought the wrong pads twice, but that could very easily have been autozones mistake. I ended up being in there for 5 hours to replace pads and a rotator on the front end. The quite I got over the phone was not honored although it did sound a little too good to be true. I was told that the $89.99 online proce was for all four brakes and they told me another $90 would replace both front rotors. Of course that wasnt the case when I got to the shop.

Go
Review №51

They did a great job for us got to my wife’s vehicle very quickly and provided exceptional customer service! Will definitely return !

Ja
Review №52

The place was really nice. Was in and out within 30mins. Didnt smell like a shop which was a plus. Didnt use the restroom, but the lobby was clean. Got my car in, did the job. Gave me tips on upcoming maintenance, and sent me on my way. Would recommend to others and will be back myself

Ni
Review №53

Went in just to talk about an issue, guy working there , Christian, was very friendly and knowledgeable.

Ju
Review №54

Really friendly staff, clean place. Efficient. Highly recommend!

KY
Review №55

I got a voucher from Groupon and went there on Feb 28 2020 for front brake-pad replacement of my car (white fiat 500). A technician inspected the brake pad and said no need to replace it with a new one. He also said nothing would be charged for that, but I found they took my money. Not reliable place for sure.

Ph
Review №56

Went there to replace the brakepads and they opened it up and told me Im still good for awhile 7mm front and 5mm back. Didnt charge me anything for it. I then decided to do a wheel rotation while at it. $15Will certainly come back.

Re
Review №57

It was the Willowbrook location. Great customer service. Very helpful.Will definitely be going back.

Na
Review №58

Super nice people, they let me watch Grey’s Anatomy on Netflix on the waiting room tv :) quick service!

Jo
Review №59

Fantastic service and prices.. Christian was friendly and professional!

li
Review №60

Best customer service and prices in the Katy area. Just found my go to place for my car maintenance.

J
Review №61

Highly recommend them. Quick and efficient service and nice and clean place.

Se
Review №62

Great and trustworthy service provided by Willowbrook location will be bringing my vehicle to Katy mills location for future mechanical repairs...Kiet and Nhat are top notch!!!!

Sa
Review №63

Customer service and attention to detail is some of the best I have seen!

Ki
Review №64

Great place friendly staff and fair prices.

Li
Review №65

Amazing customer service

Ho
Review №66

Very professional great customer service will come back again ,

Co
Review №67

I got my oil changed great people

Ga
Review №68

Nice clean shop! Good service and quick!

Ge
Review №69

Reasonably low prices

Li
Review №70

Very helpful, open, honest and upfront, will definitely be back

Fr
Review №71

Quick, good & friendly service

Ch
Review №72

Great customer service

HO
Review №73

Fast great service

Ti
Review №74

This place charges more than the dealers

Gy
Review №75

Excellent service, and cheap I recommend doing the oil change in this place and more if they have the Groupon application

Information
22 Photos
75 Comments
4.8 Rating
  • Address:5012 E 3rd St, Katy, TX 77493, United States
  • Site:http://noscrews.net/
  • Phone:+1 855-667-2739
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Muffler shop
  • Oil change service
  • Smog inspection station
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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