Extremely POOR customer service! Ive shopped at this location (Zona Rosa) for years, and never have had this LESS-THAN of a customer service experience. I wont go as far as saying it was racially motivated, but something didnt smell right with the entire interaction. I will be notifying management about todays experience.
Awesome products. Amazing staff. Clean. Well lit. Well stocked. I go here for all my make-up needs.
I’m dissapointed in the service and the restock of this place. This is the closest Mac store to me and it’s 20 minutes away and I’ve been out of foundation for a couple months now and I’ve been up there three times to get my foundation and they haven’t gad my shade so I’ve left my number and told them to call or text me when they recieve more and finally I gave up on trying and asked me even one shade lighter or darker and they didn’t have it. Very disappointed in the service. My face has trouble enough finding the right foundation and now it looks like I’ll being switching it up.
Magnificence