Robert Slater, my pops has a bay named after him there. Mark has always been a good dude. Hope collarbone heals quick!!!

I brought my Subaru outback to Wornall Automotive with a starting issue. Based on my experience, it seemed to be an issue with the antitheft system, which I conveyed to them. They insisted on doing a full diagnosis and reported back to me that it was not the antitheft system that I actually needed a new starter and wanted to charge me around $650 total. This was more than I could afford, so I declined their service. They charged me $156 for the diagnosis, which I paid. I then hired a mobile mechanic, bought a starter and had my car towed to another lot. While waiting for the mobile mechanic to arrive, I turned the ignition and the car started just fine. My theory that it was the antitheft system proved to be correct and I did not need a starter. Either they were trying to rip me off or they were grossly incompetent and/or lazy.RE the reply bellow:There is no doubt that my starter will eventually go out. It could even happen today, even though it shows no signs of it. I’ve been driving my car daily, making deliveries in it and starting it repeatedly without any problems. I expressed to them my tight financial situation and my need to get on the road back to Texas. If they were aware that my car would start without having a new starter put in, they withheld this information from me. If they did not know, that suggests a different problem.

Very professional. Fixed the issue with my car and works great. When there was a delay in getting the parts, they called every day with updates to let me know along the way. And I thought the price was very reasonable. Will definitely be returning in the future.

The guy who answers the phone is rude and doesn’t want to work there apparently or just not in the mood to repair cars today. Call somewhere else don’t waste your time

Mark was very personable over the phone and in person. He explained every step of the process and why I needed the work that he was recommending. He even recommended the *cheaper* brand of tires to me, explaining that it made no difference. When they aligned my tires, they even included a printout of the state of my suspension and explained what the diagram meant. This place gained a new lifelong customer today.

Convenient location for Waldo residents. Always friendly when I call over the phone for a quote.

Wornall Automotive is great! Mark is very helpful and explains things so that you understand whats going on with your car. They understood I was on a budget and helped me prioritize what needs to happen now and what can wait for future service. I was told at one place a service needed to be performed on my car and Wornall Automotive let me know that it was definitely not needed. They may cost just a bit more, but its totally worth it for the service and peace of mind. I would definitely recommend them and I will be bringing my car here for future service.

Mark and the team always take care of us. Very friendly and great service. They tell you want you need to do now and what you can hold off on but willl need in the future so you can plan out the repairs and keep your vehicles safe and on the road.

Great local business and wonderful customer service!

The work is great and the workers are very friendly. The prices are very reasonable compared to other places. My family has been going to them before I was born. We have not looked for anyone else to work on our vehicles since we have found them. We trust them and they are very reliable. I recommend them to all my friends that are looking for great service and close to home.

Mark is so great! Super friendly and knows what he’s talking about! Has the best interest for your wallet and your car!

I really like this place for a couple reasons. First its walking distance from my house. More importantly its clean, the people that work there are really nice and on top of things. They get you in an out quick at a fair price. Its my preferred service shop in the area.

I called inquiring about a break line leak, these guys were very informative and informational about my questions. Mark was the young man who was very patient and knowledgeable about my concerns. I really feel comfortable about taking my vehicle there in the near future. So happy to be in business with these guys.

Will definitely be going back next time I need anything done with my car or even if I just need need an opinion. The staff is VERY knowledgable. Mark explained every detail and then some, they let me know all that needed to be done in the future and gave estimates on everything. Very helpful.

Very friendly and easy to work with. I will be coming back here when I need work done in the future.Dec. 2018Ive gone back and I can only say positive things! I have a Toyota with about 150k miles on it and they are great about letting me know what things will need to be done soon so I can plan for the repairs and feel confident that Ill be able to keep this car for awhile.

No good

Wornall Automotive is probably the best shop Ive ever received service from. The staff is wonderful - friendly, honest, and more than helpful! Ive only gone in there twice for my car, but unless Im doing the work myself, I will always choose to take my car to them. They replaced my fuel pump with a respectable price. They kept me updated while they were holding my car at the shop every day. The shuttle service is very appreciated! It was nice being able to drop my car off before work and then get a ride from the shop. My second trip was for my fuel gauge; it had stopped working. Thanks to the wonderful warranty from replacing the fuel pump, I was able to get that fixed up for free! :D Thank you so much, again! I will always choose this shop over any other in Kansas City.

I caution you to have A/C repair service done here. My A/C went out 3 times within 1 month. I took it back for a 2nd time, just 2 weeks later, but not a 3rd. They do not warranty their A/C work and I had to pay extra/again for a leak they found the 2nd time, & another recharge & Freon. No leaks were found the 1st time! I am new to KC & was looking for somewhere close that seemed trustworthy. I will not be returning. The 3rd repair I had done by a mechanic friend I trust, unfortunately driving to Wichita with no A/C in 100-degree temps to do so. He temp-fixed and it is still holding, almost 4 weeks later. Longer than either of the actual repairs/service performed by Wornall. I am very disappointed in this experience and the amount of money I had to spend.

I have been meaning to write this review for some time. I am a new resident of Brookside, and to Kansas City. I found myself in need of a new pair of brake pads. I shopped around a bit online before I came upon Wornall automotive. The gentleman sounded honest enough on the phone and I decided to give them a try. Dropping the car off was a breeze. They advised they would call me once they were able to take a look. Fast forward a few hours and I received a call from the gentleman I spoke to at drop off. He advised that in addition to new pads, I needed a new set of rotors because the current ones could not be turned. He went on for a few minutes and finally got to the $500 quote. I was shocked because the rotors he was referring to were less than 2 years old. I started digging in and asking specific questions (what was micrometer reading, what is cutoff?, etc). His answers made no sense so I kept pressing. Eventually It came to pass that he was full of it. He asked to put me on hold and said he had to check with the mechanic. 3 minutes later he comes back to me and voila.... He can turn the rotors just for me. So long story short if I had not dug into his story I would have been out an additional $200. Buyer beware they are salesman and really press you on services/parts you dont need. The sleazy sales pitch I received raised red flags and after the rotor story didnt checkout my suspicions were confirmed. I did end up paying them to do the brakepads but will not go back. In all fairness they did a good job on the pads. Price was $275, a bit too much but I am used to Los Angeles prices which are much cheaper.

I have had my vehicle serviced at Wornall Automotive for several years now.The service staff is friendly and will go above and beyond for the customer.Even if I have a automotive related question they are more than willing to give theireducated and professional advice. These guys are top notch! Best garage in Waldo.

I have been going to Wornall Automotive for over five years and always have a great experience. My wife and I have older cars, and the folks at Wornall Automotive provide sound advice for keeping these vehicles running smoothly. Whether its routine maintenance, solving the occasional system issue, or providing information on upcoming service needs, Mark, Ryan, and the team are professional, friendly, and provide excellent value for the high quality of service.

Fantastic service. Mark, the man who greeted us at the front has been excellent with me and my mother. They seem pretty wholesome, ethical and professional. Thank you!

Everyone there is very great at communicating with customers. Prompt service and straight forward. I enjoy taking my car there. I have had noting but good experiences with them.

Great work on my VW!! A good service center for a foreign car is difficult to find, most privately owned shops cant keep up with the technology. Wornall Automotive was on top of everything my vehicle needed. They got their diagnosis correct because my car is running great now. Ive had several shops, including my dealership, try to repair my issue with no luck. FINALLY Wornall Automotive figured it out. Highly recommend these guys!!!

This place is dispicable. As a Mechanical Engineer, I quickly recognized that this place was attempting to rip me off by performing unneeded work. They refused to do the work that I requested. Because the car was towed here by AAA, I had no recourse except to pay a tow truck to TOW my vehicle to a reputable establishment. It was worth effort and $90, because I saved over $700 by doing so. This doesnt include over $1400 of additional work that they attempted to convince my 19 year old college student daughter as being needed. I cannot over emphasize my caution to folks in Kansas City about this place. If you are foolish enough to take your car to this place. I fully expect the folks there to dispute and tout their awards and other misleading info..... I can speak from experience. Youd be wise to pay a tow truck to take it somewhere else, to a reputable repair shop like I did. If only I had known before I had my car towed here.... well now you know.- Your Welcome!!!

I went to them to get my tires rotated, but they damaged my rims. When I questioned them, they of course denied it. We do honest work, they said. They chipped parts of my rims around the lug nuts. It sucks it happened to my new 2017 Fusion. We all expect someone to treat our things with respect, they didnt. I guess I should have taken pictures of my rims before to prove to them they did damage them. I wont be going back for any other services

I never rate anything, but Mark has been one of the best honest and friendliest service technicians ever. Keeps very up to date on my vehicles!

Wornall Automotive is the best place in KC!!! Ive taken my car there a few times and they have the BEST customer relations. They are always honest with what I need and tell me whats most important and what can wait. They double checked some services another shop in Waldo said I had to get done for safety reasons. Wornall Automotive confirmed a few of the problems but said the other stuff either could wait or didnt need to be done. I will ALWAYS recommend Wornall Automotive. Give them a shot, you wont regret it!!

They took great care of us when our van broke down just off the highway. They towed us in, fixed it quickly, and sent us on our way. Thank you!

Went in today and had an honest, no-hassle inspection with helpful suggestions. The man behind the counter was extremely polite, and it wasnt to make up for some deficiency of service. :)

Very knowledgeable and professional. Very pleasant staff, propmpt and courteous. Good car work!

Friendly, informative, efficient. Thinking this is one of the best garages Ive ever been to. Thanks for taking care of our vehicles.

Great service. Ryan was very helpful and very easy to deal with. This is my new spot!

We take our vehicles to Wornall Automotive because we trust them. They always do it right the first time. Customer service is top-notch!! They will let you know exactly what is wrong and how much it will cost to fix it before they work on it, and it will be exactly what they told you - NO surprises. Just bought a used car and took it to Wornall Automotive for a checkup. The seller made the repairs no questions asked before the sale. That is the reputation Wornall Automotive has. If you are looking for an honest car shop Wornall Automotive is the place to go!!

They do a thorough check of problems and work hard to identify what is causing them. They replace parts with OEM parts made for the cars they repair. They stay with it until the solution is found and a remedy made. I recommend them!

PSA for anyone considering coming here. This place has new management, so you can expect the same treatment here, as you get at Brookside 66. Read on for enlightenment!SHOULD BE CALLED CROOKSIDE 66!BEWARE - This place will rob you blind! They choose to honor the “Manufacturers Suggestions” on AWD and 4WD to sell you tires you may not need, while blatantly ignoring those same “Manufacturers Suggestions” when telling you that your car needs services. They follow Dave’s policy of 30K, when your manual clearly states that they are not needed until 100K!!!!!Your alignment will be performed at Firestone, with a 50% upcharge, because although they say they do it there, they do not have an alignment machine!Also know that the technicians are instructed to “find something wrong - I can’t pay the f***ing bills unless you find something wrong.”State inspections are not always done by a certified technician; often Dave fills out the certificate after the uncertified tech has “inspected” the vehicle, with pressure to fail it.Trust me, I know; I was let go because I have a conscience and disagree with these practices! This is not just another disgruntled employee; this is me stating the facts I was finding hard to live with.DO NOT TRUST THEIR WEBSITE REVIEWS!!!!! DAVE DELETES ANY NEGATIVE REVIEWS.your welcome!!!

Very knowledgeable and personable service reps. Makes me confident in what they are telling me about my car.

I have been going to Wornall Automotive for years and could not be happier! When you are extremely busy and work long hours like I do, having car issues can be your worst nightmare. Thankfully, Wornall Automotive makes these inevitable problems a whole lot easier to deal with. Every time I visit the shop, Im greeted with a friendly smile and treated with respect. They always give me the honest facts about what my car does and doesnt need and, most importantly, I am confident that I can always trust Wornall Automotive to do an honest job for a very competitive price. Finding a shop you can trust can be so difficult. It is so nice to never worry about whether or not I am being taken advantage of. Ive recommended this shop time and time again to friends and family alike and will continue to do so! Thanks, Mark and Ryan, for always keeping my car safe and cared for!

I have been taking my cars to Wornall Automotive for over 15 years. Ryan, Mark, and crew have always treated me fairly, with friendly kindness and tolerance, and I highly recommend their automotive repair facilities. They treat one with respect, are honest, forthcoming, and very fair. They always explain in detail what is needed and when. Again, try these guys out. Support our local Waldo/Brookside merchants! These guys are tops!Sincerely,Gary J Banta (Joseph B.)

I have had a very pleasant experience every time I come here! Won’t go anywhere else!!

Ive been coming to Wornall Automotive for two years now. Mark specifically, has been my hero. As a college student, I dont have a great budget, but I know my fair share about cars. Yes, they are a little expensive, but they get the job done right. Mark calls before any new maintenance to discuss cost and if it can be put off safely in regards to my budget. I have a used car, so theres almost always at least one suprise maintenance item, but they make sure I get what has to be done done, as efficiently as possible, and make sure I know a timeframe to get the rest done. They are not pushy, not arrogant, and very respected not only in Waldo but around Kansas City.

Ive always been pleased with the service and communication. I recommend Wornall 66 to everybody.

Always pleased with their work. Been going there almost 40 year.

They are honest & trustworthy... quality service.

They are just awesome at auto repair. I never really used to think much about the difference between auto repair shops. Then, after a recommendation from a friend, I came here to get my tires replaced and an oil change. The difference was noticeable immediately. They recomended me aligning my vehicle because I had a slight pull to the right. I barely noticed before because I keep my hands on the wheel for the most part, but afterwards it was driving straighter then ever. And I was driving much smoother on the new tires, they really did a good job finding the perfect tires for my car. The best part about it all was their service, though! The gentlemen at the front counter really know what theyre talking about and tell me exactly what I need, what is upcoming, and what can wait until later. Not to mention they explain it so I can understand the problem.

Family owned and operated repair shop. These guys are the best!

They do fine work, for the most part pretty honest. However very very expensive.

Replaced my oil, rotated my tires, and did a 30 point check before a road trip I had to make. I know from experience that what Wornall Automotive tells me I need, my car actually needs it. They are one of, if not the most trustworthy shop in the area.

Excellent service, reasonable pricing and friendly faces.

I had an occasion to meet the service coordinator of Wornall Automotive and in a conversation talked to him about issues I had identified with my car. Ryan was very knowledgable and made recommendations for other repairs that could be made as preventative measures at the same time the known issues were being addressed. I have had all the repairs completed and have had my car back in my possession for just over a week. I could not be happier with the results I have received or the services I was provided. Each step of the process from estimates to ordering parts to drop off and pick up of my car was handled professionally and in a timely manner that accomodated my complicated schedule. So, thanks to Ryan, and Mark and everyone who helped me solve all the problems I had and saved me money in the future with effective preventative recommendations! I would strongly recommend Wornall Auto and I will definitely take my car for any future needs back to Wornall Auto. It is true the cost is higher than some other shops, but i agree with another testimonial; You get what you pay for!

Good guys, get the job done when they say it will be done by.