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Binswanger Glass
475 NW Barry Rd, Kansas City, MO 64155, United States
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Binswanger Glass
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Ɲƛ
Review №1

Well knowledgeable Team friendly staff but a little pricey.

fr
Review №2

Having come from another shop, I was very wary. However, I was pleasantly surprised with an extreme proffessionalism; I simply voiced my concern in specific areas of the install, and the installation was flawless.They had to order a cheap glass with a bit of warping on the edges, but its far and above the glass I had before. All-in-all, very good experience, will seek their services should I need them again.

Ke
Review №3

Great price on full windshield replacement. They can do the service here at their office or mobile service at your home. They also do showers.

Ni
Review №4

Great customer service- loved the technicians

De
Review №5

I filled out information sheet online and customer service was quick to respond and set me up with a local representative to schedule a front windshield replacement. Staff was very friendly in both cases and answered all my questions. After making an appointment and taking my vehicle to the shop I told it would take approximately an hour and a half. I walked around the area because of social distancing at this time did not allow anyone in the lobby area. My vehicle was done very quickly and a lot shorter than the time that they quoted me. They didnt excellent job and their price is extremely reasonable.I would definitely go back here for future work and recommend this place to anyone!

Ry
Review №6

We used this company recently for some glass replacement at our new building in Gladstone. Prompt service, quality work. Thanks a bunch

Al
Review №7

Best place to go!! Jose was an amazing worker came right in and did what he needed to do and left! also super friendly and did an amazing job! thanks Jose! I will definitely be using Binswanger again!!

Na
Review №8

It was really easy to make an appointment and they worked with my insurance. Very professional and clean. While I was there some older woman came in wanting a hole drilled into a jar, and they were so kind to her and they did it. I would recommend hem to anyone.

ro
Review №9

Priced them on a windshield and they were over 100 dollars over everybody else..1st class auto glass was the best

Ba
Review №10

Very happy with my replacement patio door. A bit perplexing when I look up and think the patio door is open. So clear!!! Good efficient service.

Gi
Review №11

Great experience with Binswanger Glass. Michelle did everything she said she would do, on time with no problems. Replaced our cars rear window glass in one day during recent snow , ice and freezing temps. Much faster than the nationally advertised company that said it would take a week.

Gr
Review №12

They fix are car window at reusable price

ke
Review №13

They replaced my left rear door window. The window was replaced within a reasonable amount of time. The installer explained what to expect concerning the replacement. He also thoroughly vacuumed up what remained of the broken glass and also refolded a blanket that was on the rear seat. I was very pleased with the customer service and will recommend this business to friends.

Jo
Review №14

They did what they said they was going to do. After calling g 4 different companies and every one of them telling me they could replace JUST THE GLASS. After each quote it was, WE HAVE TO CHANGE THE WHOLE DOOR AND SIDE GLASS.These guys changed just the glass as they said they would and could.Use them......m

Gr
Review №15

The poorest service I have ever received. They did not show up for the scheduled appointment. I left my car at the business address I gave them. Secured another car to do my business and they Never showed up. I called them to ask what their issue for not showing. They said we called and you did not answer your phone. No, I was working. Fool me once, but I don’t have time for such incompetence. .

Br
Review №16

Its as if the dont care at all about your business. I am going on a couple weeks of trying to get a window replace through them, a little more if you count the confusion due to apt complex, which I am not for the purpose of this review. These people have to have the worse customer service of any place, that aims to make money, that I have ever had the displeasure of dealing with. Multiple phone calls were made by me in an attempt to have someone come out and measure my window. It turns out, they cant tell you when the estimator is going to call to set this up, just hat he will be doing it soon. After spending nearly a week waiting on this magical phone call and calling back, I am told they were able to locate my original measurements (from the time the apt had them come out) and the window was on order and they should be calling within the next couple of days (tomorrow or the next day) to set up installation. Well here I am 7 days after being told this and havent heard a peep. This place has been a huge waste of time and effort. If you care about the security of your home then stay far away from this company. Apparently they do not care if you become a customer or not.

Er
Review №17

I use Binswanger personally and refer my clients to them professionally and we have always been really pleased with their work. Highly recommend!

Mo
Review №18

Great experience. Needed a glass replacement for my fireplace. They worked me in on a friday afternoon. Thanks!

Sc
Review №19

We have been using Binswanger Glass for years and have had no troubles at all. Great service.

Da
Review №20

Great Job!! Installed custom E commercial glass windows (119 x 77) for our sunroom when other glass companies in town said it was impossible. It was a tough job but they made it seem easy. They were on time with delivery and the guys who did the installation were great. Will definitely use them again.

Th
Review №21

Had them come out for a shower door install on October 12 and they told me it would be a maximum of 10 days to receive the material and schedule an install date...it is November 11 and the job is still not done. After 10 days I had received no word on the status of my order so I called late on a Thursday and was told that they would get back to me either that night or on Friday...no call was received. I had to call again Monday and they had to call the warehouse and get back to me; which this time they did and all I was told was that it was not in yet but should be tomorrow. I called again the next day and they said they didnt see it yet..see a pattern here! The product finally came in and we scheduled an install date of November 3rd, which was now a week after the maximum date they told me it would take. The install was going well and then tragedy struck and the installer broke one of the shower doors as it was going in. I know accidents happen and was understanding of that even when the installer told me he would order new glass and it would be another 3 days for it to come in...un-oh. It is now November 11 which is 7 days later (5 business days as the front desk guy so eloquently explained to me...great customer service too) and a month after the measurements, and it will be at least another week until the glass comes in, and I had to call again to find out that information as well! I know that sometimes in construction things take longer than expected but this is bordering on absurd! The wait bothers me but not as much as the fact that they dont have the decency to call and let me know the status of my project. I had relatives coming in and this shower door was for the guest bathroom. I got the measurements 3 days before they came in for a month stay and they are now leaving in 4 days and the shower still wont be done for another 3 days after they are gone! I know that lack of planning on my part does not constitute an emergency on their part but over a month for what should have been a 3 hour job? I will never use them again and will never refer anyone too them!

DJ
Review №22

Great repairs, great people at the front desk, I just wish you would print the warranty information for your auto glass on the receipts! 10/10 would recommend

P.
Review №23

Repairman came to my home to replace my SUV windshield. Job went smoothly, no trouble, weather cooperated, too. Courteous, efficient worker. Thanks for a great job!

Br
Review №24

I work for an insurance company and always recommend Binswanger. We have never had an issue with any of the work, and they have always provided top of the line service. I truly appreciate working with a company who cares, and especially our rep Trish.

Da
Review №25

Very Poor Service!! They very rarely answer the phone, when they do youre put on long holds. They have not yet responded to any voice messages. If you get to talk to them, answers are vague, if not completely wrong. My job was for 4 new windows, repair to 6 foggy windows, and one broken window. Their bid was more than twice what their competitor bid. Stay away from this place, they really dont want your business.

Br
Review №26

So, I bought a used car there in Kansas City over winter break and before taking it back to Columbia for school, my parents had to buy a new windshield because there were some cracks in it. While we were on the road, the windshield frame started coming off because it wasnt installed properly and Binswanger thankfully wasnt too far from where we were, so we hoped that theyd be open so that they could do something to hold it together long enough for us to make it to CoMo. They werent open and we were awkwardly in the parking lot wondering what to do when a few employees and a manager walked out of the side of the building and once we explained what happened, they gladly fixed it as best they could right then and there and free of charge. I still havent been able to find anyone in town to reinstall the windshield, but the frame is still holding together extremely well. So, they definitely deserve a 5 star rating for that. Thanks!!

Du
Review №27

Really friendly people, I called up that day and he told me to just bring my car in. Their prices are way better than what safelite said they would charge to fix a chip in my cars window (about half the price).My girlfriend also brought her car in and she had multiple chips/cracks in her windows and they only charged her for one and gave her the additional one for free. They did an excellent job, and were pretty fast. I will be using them in the future.

Gr
Review №28

This place exemplifies “you get what you paid for” given that is was the least expensive replacement service in the area. However, I received two warped windshields and now makes a terrible shaking noise when driving. If I had to do it again id pay 100 dollars more and go to Safelite.

G
Review №29

They fit my 67 Coronet with windshield spacers. Happily surprised with competitive prices.

An
Review №30

Great Service

Va
Review №31

There food is fresh and delicious generous portion made with a smile.

ke
Review №32

Great service, fair price!

Bl
Review №33

I had a previous chip filled that wasn’t done correctly and started to spread. With negative degree weather and safelite giving me the run around I started to worry about it. However, the team at Binswanger got me in right away and fixed the previous work in under 15 mins. Highly recommend!

Lo
Review №34

I had a little chip in my windshield, which I took in to get repaired. It started to split a few months later. Called Barnswanger about it and they didnt seem too interested to resolving the problem. I took it to another windshield repair company to look at it and they said the resign was out of it. It cannot be redone, so it will eventually crack all the way, hence new windshield. Very disappointed.

Pa
Review №35

Car window was vandalized. They have great friendly service and called around to other places as needed. Had a lot of patience while I held up a Saturday afternoon. Excellent shop

Sc
Review №36

Always excellent work. Good prices too.

Ji
Review №37

Great product and a quick turnaround!

Ti
Review №38

I couldnt believe they had a windshield brand-new for a 92 Chevy suburban $205 and I was out of there a happy camper

Br
Review №39

They are much cheaper than Satellite and very friendly

Mi
Review №40

Came to my work and replaced the windshield in our SUV. Excellent work and very reasonable price. Ill use them again.

Me
Review №41

Fast and affordable!

Ti
Review №42

Help me out when l was in a jam

Ta
Review №43

Great service

Ro
Review №44

Poorly organized

Information
8 Photos
44 Comments
4.3 Rating
  • Address:475 NW Barry Rd, Kansas City, MO 64155, United States
  • Site:https://www.binswangerglass.com/locations
  • Phone:+1 816-436-2840
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass merchant
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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