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Midway Auto Parts
4210 Gardner Ave, Kansas City, MO 64120, United States
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Midway Auto Parts
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Mo
Review №1

The staff are well informed and polite. They reached out to me to verify certain things, and I really appreciated that. Unfortunately, they gave me the wrong product, which was actually a bit of a big deal because theyre quite out of my way to go back to trade it for the correct one, then I had to go back to the tire shop to have the product installed (again). But when I did go back to Midway Auto Parts, they promptly switched out the product without any guff, which I was sincerely grateful for.

mi
Review №2

We absolutely love doing business with Midway. Ed is our favorite representative! He is amazing! He Is always quick to responding and getting us taken care of Hassle free!! Hes been our go to guy for over 5 years!

Da
Review №3

Great prices, great service. Best place in town for parts....Never asked me if my car had ac or not...😁😁😁

El
Review №4

Clean waiting room. Merlin was extremely nice and very helpful. Had exactly what we were needing at a fair price. Will definitely recommend them and shop there again if we ever need to.

Je
Review №5

Fast shipping, clean and ready to go parts. Easy to work with when I had any issues. Highly recommend them!

Ha
Review №6

Excellent service, great and affordable parts. Every time I call, the customer service is spot on, no bad days for these guys hahah Im jealous! Anyways, you guys are great, keep doing what youre doing, Ill definitely keep yall logged in for my future needs!

Ro
Review №7

Great place guys were helpful had the part cheaper than pick n pull and I didnt have to do the work

Ra
Review №8

Well stocked. Professional, helpful, and fast. Will definitely be doing lots of business with this company.

Al
Review №9

Found a part that I needed,called to confirm the color of the door gave a manager stock number after 15 minutes on the line she couldn’t tell me the color of the door which was the only thing I needed to confirm she offered me to buy the part ship it to LA and than return it if it doesn’t match….Perfect customer service

Sa
Review №10

Fantastic! My drivers seat motor/track broke and the dealership quoted the part for a little over eleven hundred dollars and three to four weeks for shipping. That didnt even include labor! The mechanic said that if I could find the part used, hed work with me to get it installed. I called a handful of salvage yards and Midway was the one that had the part - and they were a thousand dollars cheaper! I went in later that day and got the part. Jeremy was super professional and helpful and now I just have to wait a few days for the mechanic to be back from the holidays!

Sa
Review №11

Great place to purchase quality parts. This establishment has the parts you need at affordable prices.

Mi
Review №12

Working with Patrick Rives, he provided me the correct part a great price!Excellent group to work with!

JW
Review №13

Online search led me to Midway Auto Parts for a Cadillac differential. So I called on Monday, talked to a friendly and very helpful gentleman and he took all the information to verify the correct part. Good price, so a purchase was made. Asked to send it to the shop doing the repair. He said they would pull the car in and get the part on Wednesday. I called Friday morning to get a status and he said the differential was delivered Thursday the day before. Called the shop and they had it, so we set a time up for repair. Swap was very smooth, exact part match and they have a very happy customer. If needed, I will call them first, and have highly recommended them already. Thanks!

ma
Review №14

I was lucky that I got Patrick Rives to help me. Previously there’s been a couple guys at the counter that obviously didn’t care about helping me solve my problem. Patrick took the time, was patient and asked the right questions to help me fix my car. Thank you!

Ch
Review №15

Great service and bountiful inventory. Had the part I needed and was ready when I got there. Will definitely be using them in the future. Reasonable prices too!

Je
Review №16

Midway auto is my go-to for OEM parts. Last February, my wife was in a car accident and I needed a new passenger door and front fender as well as a new wheel for her 07 Honda Pilot. This was my first buying experience with Midway.Today, I picked up a used engine for my 03 F150 and couldnt be happier. Staff both in the parts department and the loading dock were genuinely friendly. Stewart Taylor was the gentlemen I spoke to on the phone and purchased the motor through, and even though he was out of the office today, I wanted to give him a shout-out for great customer service and a genuinely friendly spirit! Thanks Stewart & Midway! Ill definitely be back!

Me
Review №17

Purchased 4 chairs and a bench for a Chevy Traverse, Jeff was very helpful with the process, unfortunately at time of delivery the driver damaged one of the chairs and Jeff was able to help me resolve the issue...Customer Service to its finest, great company to deal with from begining to end.

Mi
Review №18

Thank you to Stewart Taylor and Jeremy Monslow for assisting me get the right starter needed for my Kia Optima. Great costumer service and very friendly. I will keep recommending Midway Auto.

An
Review №19

Great experience! Ryan was very helpful finding me used rims for my Mini Cooper. When there was an issue with one of the rims, he quickly notified me and found an alternative wheel in better condition. I definitely recommend Midway Auto Parts!

Da
Review №20

Right part (perfect match)......fast (& free shipping)...thank you Midway....

Da
Review №21

Midway was recommended by my mechanic for used parts and I see why - they inspect the part and list it well on the website.First time in last week (1/29). Called ahead (1/25) like the website stated and put a part on hold...had to wait a fee more days because of weather, but they were happy to extend the hold. Good part, fit exactly right to my vehicle and saved a lot of money.

Sh
Review №22

I have gotten 2 reman chevy 3.6 from here. I paid extra for the upgraded engine. First engine made it 35 mile and blew 2 sets of rings. Bow Im am sitting here on engine #2 with just under 13k and the timing chain is out. I wont even bother with the warranty again because it will still cost me 3 to 4 k to have it replaced.

Br
Review №23

Fantastic prices and service. Ill be back for sure.

Aa
Review №24

Ive been getting parts for my business from this company for years until I finally needed them to warranty a bad part. They did not stand behind their warranty. I now use countyline auto parts. They are faster, cheaper and stand behind their warranty. Dont be fooled by midway auto parts warranty. Its just a selling tactic

Al
Review №25

Usually helpful but as I am typing this I am currently on hold and have been for about 10 minutes now. This isnt the first time Ive been on hold for a long amount of time. the workers are helpful most of the time, just hard to get ahold of. now going twelve minutes on hold.

Je
Review №26

To date Ive had 4 unique interactions with the guys at Midway and to date every one has been excellent. Everything has gone super smooth, and to be honest better than buying a brand new part from your local parts store.My most recent experience was the purchase of a complete motor. The motor had been pulled and was already on a pallet. Rather just just ship it, they had the awareness to inspect it and found that the oil pan had slight damage. Again, instead of just shipping it, they took pictures of the damage, sent them to me, informed me of the damage, and still offered a reduced price considering the motor wasnt exactly as described.These guys genuinely care that you get the right part and that youre taken care of. Anyone can sling used parts but its the customer service that brings you back and these guys are on top of it.

An
Review №27

Extremely nice service fair buy out price

Sa
Review №28

Always on time; Thanks guys !

Is
Review №29

They had me come all the way down there just to tell me the part Isn’t there but when I called they said it was mind you I had to pay 25$ for the ride to get the part for my car and it obviously was for no reason or imagine if I would have Uber to get the car part like I was a bout to do...just waisting peoples money and time they need start updating the system better/more often or something obviously be sure to double check and not waist your time or gas!!!

Ji
Review №30

This is the condition of the box my alternator came in. I had it tested before I installed it and it failed. Now they are closed for the weekend and probably Monday too. Im not happy at all with these people

Ad
Review №31

They normally have the part you need but they are extremely overpriced. I use late model auto now. The parts have all been fine but why pay more for the same part when they have it three miles away for half of what midway charges.

Ro
Review №32

Great place to find used auto parts. They are very reasonable on there prices.

Li
Review №33

Fast friendly and Fair Prices

Sh
Review №34

Great service and good prices!

Er
Review №35

You can get auto parts that you cant find in a junk yard.

Ca
Review №36

Good prices, lousy customer service! Hate going there, only go because they have what I need at the right prices.

Wy
Review №37

They were helpful to someone that had no ideal what she was doing

Ja
Review №38

Purchased truck load of parts, fairly priced, very friendly yard man. Counter staff was professional and nice clean lobby.

Bu
Review №39

More expensive parts but at least they have it. Worth the drive ask for Ed, very good parts man.

Ch
Review №40

I was looking for inexpensive hubcaps and wheels for a race themed fundraiser event at our church. We used them on the tables as centerpieces. This was my gold mine. They had hundreds of used wheels they were sending to recycling. Many of them were too damaged to use but they were so patient with us to look through each wheel to see if it was in good enough shape to use. We found 26 wheels that worked out perfectly. Juan also helped us find hubcaps that would hold our vases. All of the employees were beyond nice and very willing to help us. I’ve never seen so many auto parts. I would highly recommend them if you’re needing auto parts.

Ch
Review №41

Good people Good prices

Ty
Review №42

I needed a wheel, fender, and headlamp for a 06 Acura TL. My kiddo had a run in with a curb. The team at Midway found all the parts at a great price and very quickly. They were even able to find a paint matched fender that was perfect. I will head back to them if I am ever in the need for salvaged parts. Cannot give them high enough marks for the customer service! Great job.

Mi
Review №43

I deliver autos to them and I am pretty sure they will have the right parts you need for you late model auto.

Ja
Review №44

When purchasing items there make sure they are in good shape. They brought one out to sell, and it had scuffs all over it. I said something and switched it out for a better one.

St
Review №45

I placed an order online last week and they cant find it and no one will call me back. Ive called three times and despite having a receipt and a PayPal confirmation they cant seem to help me. Super shady.

An
Review №46

Perfect everytime

Ke
Review №47

Used by work

Le
Review №48

Quick and easy pick up. theyve got what you need in auto salvage.

Bo
Review №49

I found the part I was looking for on car-part.com and when I went to the store it was available just as listed. Easy process even without calling first.

Ca
Review №50

Was given a part that was adapted to fit another vehicle instead of the one it was supposed to be for. I was stranded without my car after taking the front end off to repair it for a part that couldnt possibly fit it. I then drove another hour in a borrowed car to return the part along with my broken one as a template, was immediately switched out and on my way. No reimbursement or apologies for the mix up. Wasted a day (since they were closed by time we attempted to put the adapted part in) and my money going back and forth. Hugely frustrated and wont go back. The main guy I talked to acted like he couldnt care less. The second guy I talked to said it happens and that was that. It wouldnt have been so frustrating if I lived locally but I dont. And it became a huge problem that I didnt even get an apology for.

Me
Review №51

Fast and friendly.

Ch
Review №52

The only salesman I go to at Midway is Johnny. Johnny. Johnny! Helpful, pleasant, attentive & not trying to push you to buy something you dont need but hell extol the virtues of an extended warranty or a better quality part because he cares about your investment. Guys like him are why Midway is successful & will continue to be so.Parts are pulled in a timely fashion with care, at least from my experience. Returns are hassle free unless youre trying to get over on them.

Vi
Review №53

Great place to get used auto parts from. Top notch all the way around. Sean, Stuart and the rest of the sales staff are all very friendly and great to deal with!

Ma
Review №54

Great people. Had what I needled

Ro
Review №55

JP is the best in the business. 🇲🇽

He
Review №56

J.p. is great at his job love helping you till the end.

We
Review №57

These people are fantastic ... service with a smile ... thanks for taking care of this old man 😃

Je
Review №58

This is a great place to buy used parts

Je
Review №59

They did a great job! I had a wrecked car and was super stressed out in all the aspects of dealing with it. They were all very professional and helpful! The tow truck driver was here first thing in the morning to get the car after calling 30 minutes before he arrived, he was very nice and bonus I didnt have to wait around all day! Also sales was very nice and sent me texts walking me through the whole process. IF we ever have another salvage car we will call them first and only👍 thanks to all of you for your help!

Am
Review №60

Let me tell you how awesome this place is! I have been looking for a driver seat for my Corolla for four years because the springs were busted (didnt know when bought) and every place was ridiculously priced.Well I called Midway Auto and spoke to Anthony who confirmed they had the seat and was way more than affordable. I go in, Ed helps me almost immediately. Ed found the seat and Leo, who was getting ready to go to lunch, graciously said he would go pull the seat. I thanked them both graciously because I really needed this seat. Leo pulled the seat, Ed put it in my backseat.I was so impressed with the quick customer service, getting me taken care of so quickly and being so friendly, I will definitely be coming back for business.Thank you Ed and Leo for being my heroes today!! I cant thank you enough!!

Fr
Review №61

Fast friendly service. Excellent quality parts and knowledgeable staff. Easy ordering process and quick fulfillment of parts. Will definitely use again for my used automotive parts needs.

Bo
Review №62

Quality used auto parts for reasonable price

Pa
Review №63

Matt was seriously fabulous to work with! Definitely not your typical car dealership - there was no pressure, just conversation on what would work best for both of us- over and done very quickly. There were some chips in the windshield, and even though it was considered safe, I wasnt comfortable with it since they were right in the drivers vision. They replaced the windshield for free (TWICE! The 2nd one was distorted and affected the drive) and met me near my house to switch out the loaner since I have three little kids and it was quite a drive to Midway from my home. Seriously the best experience I have had buying cars, I will be going back there when Im ready to trade out my van!

Bo
Review №64

Juan was excellent to work with on some used wheels to fit my 2011 Toyota. He went out of his way to make sure that I got exactly what I needed at a great price. I cant thank you enough!!

Ja
Review №65

Good place to get car

A
Review №66

Great place to get parts for your vehicle. Knowledgeable friendly.

Er
Review №67

Stuart Sutton is AMAZING! He is very professional and honest. He sold me an alternator for a great price! Much cheaper than I could find anywhere else. Call Stuart for all of your parts needs! Highly recommend!

ED
Review №68

Very, very helpful. Made several calls without any help until I got a hold of Midway. They found exactly what I was after. Thank you Midway

Ro
Review №69

I recently purchased a crate motor for my car from Ed Carlson at Midway Auto Parts. Ed was able to answer every question I had, he was extremely thorough in follow-up and making sure we were on the same page all the way through the process. Thanks again Ed for everything, will do business with you again when needed and will recommend Midway Auto Parts to friends and family.

Ch
Review №70

I called about a center consul for a Dodge ram which they said they had, the guy on the phone made a note that the brackets would come with the consul that I paid $320 for. When I got there I reminded the guy that I needed the brackets and he told me that the guy would get them. He came back 30 minutes later with the consul and told me that he couldn’t put in another order to go get the brackets and the guy that remove them wouldn’t go back out there. I ended up ordering them from eBay But it’s kind of ridiculous that I paid over $300 for the part and couldn’t get the brackets that I was told not once but twice that I would get. Other than that it was a decent experience. I would go back again nonetheless

Pa
Review №71

Awesome place with great service. Everyone there can help but to my go to guy, in the back he gets 10stars because he never lets you down and always takes time to chat about life without missing a beat at what he is doing!!!!I trust no place else to get replacement parts

To
Review №72

Great prices. Knowledgeable staff. Parts are the best used quality around. Have never had a bad experience here.

CB
Review №73

Great staff and their inventory is pretty much spot on. I came for some parts for my daily driver and not only did they have all I needed but had them pulled in less then an hour. FANTASTIC place to get pre-owed parts.

Er
Review №74

Drove an hour to come get a bumper for a truck. Shown pictures of the bumper before we left. Got there waited about half an hour and inspected the bumper and the plastic around the bumper was damaged! Had another new bumper they could take some money off for our time and gas up there and WONT DO ANYTHING!!!

Ja
Review №75

Service is not there strong point: I called about a part one morning and was told it would be in the next day (1st guy), so I shopped around and was lead back to Midway so I called again to ask about the same part, once the (2nd) guy realized I had talked to someone earlier he unexpectedly placed me on hold to put me through to someone else that never answered, eventually someone else answered after going through all the prompts, I placed my order, paid for it and was told it would be in the next morning well to my surprise same business tactic, put on hold three times by two guys and got told my part will not be in until the next day; why I wasnt told this when you had me on the phone after I paid for the part.Pour business practices and because youre the biggest parts yard you can treat customers at your leisure. Will I use their services again, do I have a choice I guess not since they control the parts industry in KC. #customerservicer #businesspracticesNatalie saved the day: After I got off the phone dissatisfied I decided to go by to see if I could pick up the part at another location, to my surprise and with the help of Natalie she saved the day and I was able to get my vehicle back on the road that same day.I received a call the next morning from Sean about my dissatisfied post, he was concerned about the service I had received and assured me he was cking into it, I tked him for reaching out to me and for being concerned ,its really nice to see a company that cks their reviews , better yet to know that a company go the extra mile to contact you to make things right makes you believe they are the only one to return to and that I will do. #Midwayrocks #Nataliegotme

Fr
Review №76

Thanks again! The door and front panel matched up perfectly! Car looks just like new again!

Le
Review №77

Working at a shop near Kansas City leaves us with many options for used parts, but Midway is always our first call and thanks to Anthony, usually our only call. Hes always fast to the phone even when he has another call. And hes very quick to find what were needing. Weve always found the prices to be competitive and fair. Its very clear that Midway cares about their customers and makes sure we are taken care of, whether its timely delivery or exchanges when something doesnt match/fit perfectly. I would highly recommend Midway Auto Parts.

A.
Review №78

I called to see about 2 seats for my vehicle. The woman there took a whole day to receive the pictures, which I find out today are in her lot, and said you really dont want the drivers seat, I will order pics to have mailed in and those should be in good shape. She never sent the pics. Finally sends them today. She sends the crappy seat pics. Passenger seat pic is just of the top at an angle and no pics of what was supposed to be mailed in. She then sighs and exclaims Im being unreasonable in wanting pictures to begin with because these are USED vehicles. Gee, had it noticed, since it is a salvage yard. Now, she is upset and claims she is going out herself to take a picture of the same vehicle more sighs. Dont mean to put you out or anything.... Going with Am Royal. Nice man, pictures in an hour from another state, followed up, after sending pics to be sure I got them. Explained what the process is. Super nice the whole time.

Le
Review №79

Theyre usually good about having what you need.

Br
Review №80

Ed Carlson at Midway was very helpful to me finding parts for my son’s wrecked vehicle. I am so appreciative for his expertise and caring attitude. He was very conscientious about doing things right. The world is a better place with people like Ed Carlson.

Sa
Review №81

Ive gotten some seats and some tires from Midway. Ed Carson was the gentleman that helped me. He was very easy to talk to, great customer service and went out of his way to help me find the best seats and tires for my vehicle. Will definitely be going back to Midway and look forward to working with Ed again.

Je
Review №82

Ordered a fender for my car and the prices and the amount of time it took after the purchase was splendid.

Gi
Review №83

I have done business with Stuart Sutton for many years. He has NEVER let me down. I HIGHLY RECOMMEND save yourself some hassle, time & money by calling him first !!HEADS UP AUTO LADIES !!Tired of the smirks, rude comments, & trying to be conned .... HERE IS YOUR GUY !!He is professional, honest, courteous, knowledgeable and VERY RESPECTFUL.Thanks Stuart !! You are appreciated ....

Tr
Review №84

I highly recommend Midway Auto!!!! Stewart is the absolute BEST, his customer service is outstanding and he truly goes above and beyond! I recently needed a new rim because mine was cracked, I was very pleased to receive it so fast but unfortunately it was bent. I called them the same day and Stewart was able to work his magic and get me another one from their other location within hours! Im now back on the road again thanks to all your hard work!! Thank you so muchn for everything! YOU ROCK! :)Btw give this guy a raise! :)

Su
Review №85

Fantastic place, I always look here first for parts. Great people and they know whats up.

Se
Review №86

Excellant! Highly recommend!

Se
Review №87

Always very professional

Mi
Review №88

Johnny youre the man! Thanks Midway for always being straight, open and honest with me! Wish you years of positive growth!

Me
Review №89

Midway is definitely not a junk yard. Rat Rod Stu has always taken good care of parts that I needed and if they dont have it, he will find one! Ive referred friends and family here over the years too and never been disappointed. Thanks Stuart!

Th
Review №90

They can take a pretty long time to grab your parts but theyre honest about pricing and have a fairly streamlined operation.

Am
Review №91

Awesome service, awesome people. I got what I needed in little of no time, and the customer service was amazing. I couldnt find what I needed until I contacted midway and they didnt make me wait. It was perfect! Thank you so much Midway auto parts!

Jo
Review №92

Great service and price.

Ja
Review №93

Good parts at good prices

ar
Review №94

Used auto parts you dont have to disassemble, just ordered pay and pick up.

St
Review №95

Overall I had a good experience. Talked with Ed about getting a used part. They had it in stock and was a good price. Took me about an hour and a half to get there and the part wasnt ready yet. Ed said it would be ready in about an hour when I purchased it over the phone. Other than having to wait about 15-20 minutes, everything was smooth and easy. I will look to Midway anytime I might need a used part in the future.

Ge
Review №96

Great customer service from Natalie. Got me a hood all the way to Denver in less than a week in great condition. Packaged like someones life depended on it, and that is very much appreciated!

Ch
Review №97

They had to bring in what I wanted from Tulsa. It arrived when promised and was exactly as described. Staff was friendly and helpful. The only thing they couldnt help me with was fitment between my Chevy truck interior and interchangeability with different years of GMC trucks.

Da
Review №98

They pull the parts. The staff are helpful. They are not anymore expensive than the pull your owns around. Which charge you to go in and no guarantee the part you need will be where inventory says it is.

Br
Review №99

Was able to get just what we needed in for us, great group of helpful, friendly, guys down there we will be back again.

El
Review №100

Anthony is the best! He is friendly and professional. Always takes good care of us. Thank You for all your hard work. Midway works with our company in ever way possible giving us professorial service and quality parts for a great price.

Information
73 Photos
100 Comments
4.3 Rating
  • Address:4210 Gardner Ave, Kansas City, MO 64120, United States
  • Site:https://www.midwayautoparts.com/
  • Phone:+1 816-241-0500
Categories
  • Auto parts store
  • Auto body parts supplier
  • Used auto parts store
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
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