Received amazing service and love my car! Ricardo Murdock was my salesperson and he helped me so much with getting everything worked out! There was some complications with the financing, but the team didnt give up and helped me figure out what we needed so I could get my A6. The car is amazing and I will definitely be shopping here again in the future!

Please see Brad. Everyone was so helpful and patience while dealing. Amazing team. Must buy from this place.

Great experience, great people, great car! So happy we went to Molle Audi!

Wow this was a great experience! The team was professional the sales person contacted me immediately and was very tentative to my needs and with that it resulted in me making a purchase, all transactions went smoothly. I definitely recommend this dealership!!!

Sal Williams and Xavier Hemingway were my salesperson and they both did an outstanding job.The overall experience was great. We drove from Arkansas to buy the car, and they made the entire process smooth. The team at Audi of Kansas City was excellent! Couldn’t be more happy with my new car and Audi Kansas City service. Highly recommend.

Bought our first Audi 6/22/21 and we had a great experience, I seen the car she like on line. we went to the dealer ship and from the time we stepped in the door Ricardo Murdock told us feel free to look around he would assist us. When we told him what car we were interested in test driving he pointed it to us on there lot. He asked if I would be interested in test driving it my wife really liked the car. Then we test drove another but she really wanted the red Audi. After driving both and theyre terrific and handling the road and comfort was outstanding for her. We met the Sales Manager Sal that evening he came out and thanked us and we were able to start our paper work. I wasnt expecting to necessarily get that particular one because i had a budget but the finance manager Darrin made it all possible great interest rate wow that made it affordable and made her so happy. Thanks Molle Audi for the personable service.

Alway a great experience here. Jason and Darren were awesome!!!!

Jeff Rose made the entire process smooth. Couldn’t be more happy with my new car. Jason even took the extra time to show me all the technology this Q7 has to offer. Thank You

I had to get a car in one day due to an accident. Ricardo was helpful and responsive to make this happen. I have been and Audi client at Molle for nearly 20 years and wouldn’t go anywhere else for a car.

The team at Molle Audi of Kansas City was excellent! Our experience was friendly and enjoyable. Kelly did a great job for us and Brad was very helpful and thorough with the information. I am very happy with my experience and the red bow was the perfect touch.❤️

We bought our first Audi from Molle Audi of Kansas City and we were very pleased with the entire process. We live two hours away and this car purchase was easier and quicker than other purchases at our local dealerships. As a female shopping for a car, Kelly, Ricardo, and Darren understood I would be the primary driver and directed their attention and communication to me, as opposed to my husband.Molle Audi let us complete most of the paperwork via email/phone so we were in and out of the dealer in less than an hour (test drive included)!Kelly was fabulous! She walked me through the entire online purchase process which was so easy. The numbers given (trade, car price, etc) didnt change through the entire process...no surprises in the finance office!Ricardo was friendly and extremely professional. He was there waiting with my car in the show room when we arrived. He was prompt to our appointment time and answered all of my questions.Darren in finance was absolutely wonderful! He explained every document before I signed so there was never a question about what I was signing. He was patient and knowledgeable...this was by far the most pleasant dealer finance encounter Ive had to date.If were ever in the market for another Audi, we will definitely return to Molle Audi. I wont hesitate to recommend them to anyone looking for a new car!

My husband brought me to this dealership a couple times in our search for my perfect suv. Both times we pulled in Ricardo was right there to answer all questions with much knowledge and professionalism! He was never pushy. We loved the Audi Q8 because it offered much more than the Maserati, Jaguar, BMW and Porsche that we were comparing to.Our buying process was so stress free and simple! Ricardo was the perfect salesmen and Sal was the sales manager that was also great to work with! I can’t imagine how the process could have been made any better!I have even fallen for my Q8 more since owning it and enjoying some really cool features!

Worked with Brad Heidi to purchase a new vehicle. Brad was very professional and friendly. He did a great job listening to what I was looking for and provided great information. I would highly recommend working with him if you are looking for a new Audi!

The customer service at Molle Audi is top notch. I had an amazing experience working with Brad and Darren, I would highly recommend going to Molle Audi.

My experience at Molle Audi was the best new car buying experience. Jeff and Ricardo took great care of us. They went the extra mile to find the exact car that I wanted and made the purchase experience quick and easy. I appreciate their attention to the details. RIcardo was knowledgeable about every feature on the car and spent the time with me to make sure I knew how everything worked before I left the dealership. I would highly recommend!!

I’ve purchased a few cars from KC (Molle) Audi and I am always 100% impressed with the low pressure and integrity of this dealership. The deal sheets are always clean, there is not endless back and forth and the sales managers are up front what they can and cannot do. Beyond that, Jeff Rose and his sales team are just decent people. There isn’t anything “slick” in the process. Again, the key word is “integrity”. Brad Heide is an insightful and efficient sales person and I really like and appreciate my new Q5 I got in late December. Fast forward to this week, and I had a window broken out by burglars. A bit surreal as it’s a week of a move, and short term stay at a hotel while my house is being finished - I had no garage. Jeff took the car into his service bay at closing time, and Ben and Lance in service went above and beyond to make sure the car was repaired quickly. I enjoy dealing with Molle, and have a real gratitude for the decency they showed this week in particular. As long as Audi keeps up their product, I’ll be back.

Darren and Jeff were great in helping me transition from my lease to owning my vehicle. They were respectful of my wishes during the process and communicated well!

Bought a beautiful black Pilot from Ray. We are very happy and we love the Pilot!! Ray is a great guy. No pressure at all, just smiles

What more can you say about a first class operation. Knowledgeable technicians and superior customer care.

The associate that checked me in was very polite and helpful. The waiting area was comfortable and the wait was as expected.After service was done the associate went over service performed, cost and additional items that may need addressed in the near future.

Semat is excellent! Great service and great vehicles!

I picked up my new Q5 on June 28, 2021. I noticed a dent and paint scratch on the rear end and was told it apparently happened during the trip from Germany. I began to get messages the next day saying “transmission malfunction-you can continue driving”. I contacted my salesman and he spoke to the service department and asked me to send a picture of the warning. He called & assured me it was likely because it was so new with no miles on it. He said I should bring vehicle in on July 8th. I drove the Q5 to church on Sunday, July 4th, pulled into a parking spot, pressed park and after numerous tries, it wouldn’t shift into park. I drove home, pulled into the garage and that time it shifted to park. I was very upset. Of course nothing could be done over the holiday. On July 7th a loaner was brought out and my vehicle was taken to the shop. Parts were ordered for the rear end damage. It’s July 18th and I still don’t know when my “new car” will be brought back. Not a happy customer!

I service my vehicle here and the folks are always super courteous and professional. They shuttle me right to the edge of their radius and its always greatly appreciated. Unfortunately, there was a mix up with a part being ordered at my most recent visit. However, the individual that called me offered another shuttle back for a loaner vehicle to keep until my vehicle was finished. I declined as we have my girlfriends car so it wasnt a big deal. All in all I highly recommend this place as theyve treated me well over the past few years.

Great service and parts department. My diesel is back to getting the mileage and driving like it should after warranty work performed by Molle Audi.

This is, without a doubt, the Audi enthusiasts dealer in the KC metro. The sales team is phenomenal and they dont play games. Sal, Kelly, and Jeff have treated me extremely well and I will continue to purchase from them as long as Im stationed in the continental 48. My last transaction was trading in an S4 for a factory-ordered RS3, and I literally could not have asked for a better experience, from placing the order through flying through the finance office out the door. My two service appointments with Cassie have also been great, with a loaner when needed and quick service when not.

Excellent experience buying a car today. Brad is the best!

I am happy to share a 5-star review on my recent experience with Kansas City Audi. My salesperson was Sal Williams and he did an outstanding job. The overall experience was excellent - from the sales manager to the finance manager and all stops in between. This was my second purchase from Kansas City Audi and they earned my business again with outstanding customer service that is second to none. Loving my pre-owned 2016 Q-5 Hybrid! Thank you.

This is the only place I have ever had my Audi A4 serviced since purchased there. Why? Because I trust them! They are friendly, honest & thorough. I feel welcomed and well cared by those I speak to on arrival...Ben, Chase or Lance, a 5 ⭐️ team!

Jeff Rose and his team at Molle Audi are the best!

I loved my experience and in getting into a new S5 a while back! I worked with Samat and he was such a Great help! As well as Sal with his quick efficient paperwork! I’m definitely considering Audi KC again and other people should too as well!

I’m new to the Audi familyI went for a oil change but everyone was super Professional and respectful and also helpful my service person Was Ben @ Molle Audi of Kansas he was the Best the first person that helps u kinda sets the tone of the visit and he was Great 😊 and the brand specialist ( salesman)Jason was Great as well he took time out and explained everything my next Vehicle definitely be the Q8 I’m in luv that machine was beautiful but I just got my A7 and I luv it thanks so much to all the staff Great visit and I was in and out

I recently bought my Audi Q5 from here, my experience with Samat was the best car buying experience I could have asked for. Samat was very patient with me and he answered all of my questions as I couldnt decide what I wanted. I recommend asking for Samat when you come here, you wont be disappointed. Thank you Molle Family & Samat.

Great work on my vehicle and great customer services

Our salesman Justin Bird was a great salesman! He explained everything clearly to us to help ensure we understood everything. He walked the lot to help us look for the perfect car. He took his time and didnt rush us. After the whole process he sat in the car with me and explained all the features the car had to offer and showed me how they work. He was a great salesman!!

Service for the past 13 years, 6 cars and over 1,100,000+ miles has been great!!!! yep, over 1 million miles of great service.

DO NOT work with salesperson Samat Sakebaev. He is extremely condescending and disrespectful towards buyers. If you try to negotiate he’ll call you a fake buyer. No customer service acumen whatsoever.

Sales Rep not ready when we arrived. Waited 20 minutes after appt time. Only saw her once, for less than 60 seconds. Thank goodness for Samat! What a great rep! Handled everything. Did orientation. Changed out plates. Got Finance guy into gear.This was a holiday Monday morning, right after opening with one other customer in showroom.We must have spent 60-90 minutes wandering around while one poor soul, Samat, got everything done. Bad weather, so youd think the new car might be gassed, have the All Weather mats in, and be in a place to do the orientation where the car hadnt sat in sub zero temps all night.Finance guy had our last name spelled wrong, despite having the title and other papers right in front of him.Had the wrong TOD beneficiary, despite having Samat providing him with texted name and drivers license.Even the receptionist gave off a cool, aloof vibe.This dealership continues to be so far below Audi of SM that its hard to believe that its locally family owned.Bought the car and received a fair deal on trade in, but they make it tough to want to come back.Again, thank you and prps to Samat!

Dont buy an Audi unless youre prepared to sit in the lounge waiting for your car to be fixed. And over pay for maintenance. At least theres free wi-fi. Someone needs to chat with the young lady who books appointments with the sales department that uggs and yoga pants arent acceptable work attire, especially when the sales/service staff members are so well dressed.

Jeff R is one of the best salesmen I have ever worked with! After multiple unpleasant experiences with the dealers in Chicago, I reached out to Molle Audi of Kansas City and had the pleasure of working with Jeff. He truly understands customer service and wanted to making the buying experience as pleasant as possible for me. I felt like he was truly being honest with me as to what he could and could not do when it came to the sale and the trade in of my vehicle. And he agreed to send me some KC bbq!! I would definitely work with Jeff again for any Audi vehicles!!

Armen made my first Audi experience so enjoyable and stress-free, I cant thank him enough. And, he knew that once I test drove the S4, even though I had just tested the A4, that Id be won over and would never look back ;)

Molle Audi is Ah-mazing! Ricardo was so helpful and knowledgeable when buying my 2020 Q5! Sal was quick and efficient with paperwork as well! I highly recommend Molle Audi for any car purchases! Seriously go there! You wont be disappointed!

I went for an airbag recall notification that I received in the mail. My appointment was 7 am and the dealership opens at 7 so they where busy opening when i got there. I got to the service dept and the guy (Lance) took my keys without saying anything to me and then asked which airbag needed to be fixed. When i asked his colleague (cassie)where he went, she asked why i wanted to know and she was very hostile towards me .While I was waiting, the same aggressive lady asked if i wanted an update on the process and i said that i didn’t need her help because she was so mad and I didn’t want to talk to her. Her response was, “you are the rudest customer I’ve ever met”. To sum up, the service dept has zero customer service skills and it is not organized at all .

***UPDATE 2/10***The dealership reached out to me and corrected the damage to my wheel. They did a great job too! I’ve updated my rating from 2 stars to 3 stars.Previously, on ratings....Let me start by saying how awesome the sales team has been! Every time I go to look at a car, someone is very helpful and eager to allow me to view the car and answer my questions.The low rating comes from the service department. I took my Audi in for a routine maintenance and recall, and when I returned to my car, I had several new scratches on my steering wheel. I called the lady who reached out to follow-up on my experience (which I feel is a good customer experience), and she left a message with the individual who assisted me that day reporting my experience about the scratches on my steering wheel saying I’d receive a call back. I never received that call. You would think a luxury dealership would respect the cars they work with and the customers they serve.Good thing there is another Audi dealership in town!

Nothing but positive things to say. Everyone was attentive, helpful, and exceeded my expectations in terms of communication and overall customer service. Coming from Audi Shawnee Mission, the contrast couldn’t be greater. 10/10 recommend Molle.

Loved my experience buying from KC Audi. Sal was an amazing sales rep, and really made the buying experience fun and super easy. We will be coming back!

Trying to get their parts department to ever answer the phone is impossible. I now have called 15 times and no one will pick up or respond. Send emails, nope no response. I guess ill find another parts department that actually wants our business. Not sure how you stay in business when you dont answer the phone. Thank you for wasting my time.

Recently moved to Overland Park, needed to find myself a new service department- this guys were great. Very knowledgeable and attentive to details, Ben took care of everything for me - right then and there i knew my A8 is in good hands and this is definitely a service department i would come back to!

The service people did a pre-purchase inspection on my recently purchased 2015 Audi A6. And what a pleasant surprise it was from beginning to end. I had some misgivings because of some rather negative reviews but I really needed to be assured my purchase was sound. My service consultant, Ben Sulzen, was professional and courteous every step of the process. He was candid in informing me of certain service that needed to be done and in what could be put off until my next visit. He briefly showed me around the dealership and just made the experience a lot easier than others I have had in the past elsewhere.As I was readying to leave, I asked if someone was available to take 5 minutes or so to go over some of the features of the A6. To my great surprise, the Audi Brand Specialist, Jason Gardiner took time from his day to show me how to operate a few of the many computerized features in my new car. What a credit these gentlemen are to this dealership!I have to extend a special thanks to the service technician who did the actual work on my car, Andrew Petrocy. As far as I am concerned, he can look over my car anytime I visit this dealership. I thought his work was thoroughly professional. A BIG thank you, Andrew!!Finally, your dealership was a comforting and comfortable place to spend a few hours waiting. Mask wearing was evident and greatly appreciated. (I am in the vulnerable age group.) The inside of the showroom was spacious, seating quite comfortable, and the coffee very good! Thanks again for helping me begin to take care of and understand the workings of my 2015 Audi A6.Marc Mattlin

We had a great experience buying our new Q5 from Kansas City Audi! Ricardo is a fantastic salesman who listened to our needs and our budget. He was friendly, direct, and explained all aspects of our new car clearly. Everyone we came into contact with at Kansas City Audi was pleasant and welcoming. Buying a car was a wonderful for once! Thanks so much!

I drove there from The Windy City to get the SUV I wanted to lease. Kelly Kirby was especially accommodating throughout the process from helping me secure the vehicle I wanted to even helping me find a great hotel to spend the night in. Manager Jeff Rose was also extremely helpful too. I think this is a GREAT Audi dealership and I recommend them highly!

Thanks to Justin in the service department! He went above and beyond to meet my expectations and deliver what I asked for. I will be a returning customer.

How often do you have a good car buying experience? I did, thanks to Armen. Hes very knowledgeable and a true car buff. Highly recommend if youre looking for a good experience to give him a call. Also enjoyed working with Sal, during the paper work. Thanks guys!

Hands down, the best showroom in KC! I never felt pressured, everything was clean (like it should be), and the transaction was smooth and quick. Justin Bird is an amazing salesperson! He knows all of the details about the different models and helped me select the perfect ride for me. I cant wait to pick it up when its delivered to the lot! Thank you!!!

My husband and I purchased an Audi A7 and the process was smooth and easy. I would have to say this was the best car buying experience ever!! No hassle!! Go by and see Ricardo Murdock to see what he can do for you. He was pleasant and knowledgeable and he’ll take care if you.

UPDATE: Though I will not remove my one star for this experience. I would like to say, Joey Stasi Molle Marketing Manager contacted me to learn more about the situation and was very apologetic. He made no excuses but is going to address what happened with his team.If in the market for a new car again, I will give them a second chance and will review again. In this situation, they had an opportunity but I went with another brand of vehicle.We have been, and still are a customer at Molle Toyota. It is clear management cares about their business and customers, that needs to be taken into consideration with this review of Molle Audi. Hopefully corrections will be made for the future.--------Interesting, stopped by to look at Audi. I must have looked at 20 cars in the lot. Went inside, looked at the Q8 then the A8. The receptionist said hello (5 stars for her) walked over looked at a couple more. Walked out to the lot, checked out a couple more.Not one salesperson even nodded at me. Guess I should not have worn a band tshirt. I walked over to my Cadillac XTS-4 and left. Guess they sold too many cars today. Congratulations to them.

We purchased a CPO 2018 Audi A5 for my husband today, and we were really impressed with the dealership in general, but specifically with our sales rep, Ricardo Murdock and Sal, the financing rep. We were able to negotiate the price within our budget, felt no pressure, and were treated with kindness and respect, and weve dealt with enough dealerships to know thats a pretty rare experience! We would definitely recommend to everyone!

I recently purchased a CPO 2014 A4 from Molle. Dealers always get a bad rap on reviews so I wanted to call out Molle for my good experience working with them.Mike, my sales rep, did a good job answering my questions and staying in arms length contact with me during my buying process which of course involved checking out other brands and dealers in other cities. It was very low pressure and never once did I get a bad feeling about the process.As used cars go, they are never 100% perfect (thus why they are used and less expensive than new) and the Molle staff had no issue with me repeatedly test driving the two cars I was most interested in, over multiple days, as well as spending quite a bit of time scrutinizing the body, paint, and other details.What most impressed me was the delivery day, where I feel like they treated me the same as a new car buyer, with the CPO I was purchasing on display and detailed inside the showroom, with a full tour of the features, information systems, maintenance requirements, etc. The finance manager was very low pressure about the usual Add-ins such as wheel and tire insurance, maintenance packages, interior protection, all that stuff. I did my research and I feel I got a very fair deal without too much effort or negotiation. No buyers remorse here.About a week later I needed to bring the car in to get the balance checked because there was a vibration over 70 mph, which I did notice during the test drive and which had originally been faulted to low tire pressure and rotation needed. That did fix 90% of the vibration but after a few days I was sure it was still there. They got me in quickly, gave me another Audi for a loaner, and at no charge re-balanced the wheels and now all is perfect.I have had the car now for about three weeks and I have yet to have any issue with it or find any surprises. Overall I am just a satisfied customer and I hope that the ownership and service experience continues to be as satisfactory as it has been so far.

To be honest, I called Audi Shawnee first. I left a message. After a week of no return phone call, I called your service department, left a message, and got a call back within the hour! Thank you so much for being attentive to your customers needs. I will be getting all of my service here, from now on. Thanks again!

Just purchased my first Audi Q7 from Sal and he was incredible to work with. He and Kelly went over and above to get us the price we wanted and the entire team was so helpful! Sal was the best to work with, professional but very personable. I am hoping that service is just as good to work with as the sales staff. Thank you Sal for all your hard work. Scott Stansbury

THE BEST car purchasing experience from the minute I walked in the door to the second I left. Ricardo took the time to listen to what I was looking for/needed in a vehicle and spent additional, after hour time making sure I left with the car I needed. Sal made sure signing all of my paperwork was painless! Will 100% be recommending Molle Audi and Ricardo to everyone.

Wonderful garage ! unbelievable team service, kindness politeness never seen an Audi shop as professional as they are. The team is more than another SHOP Company member or employee: theyre fully trained as a spare for her Audi but moreover expert in automotive field . As a resume is that level of expertise of each employee is so high that is not themselves the car the help you to suit it to your web life and have any answer for any comparison you want to make to buy a $100,000 car! Congratulation to the whole team and also to the manager who impulse service cult for the whole team at any part of the business

This was an excellent car buying experience from everyone involved! Very fair and comfortable and I knew my business was important to my sales person, Sal, and everyone else involved. If they have something you want, I wouldn’t hesitate to buy it here!

Bought a used Audi A6 and took it to Molle Audi to look it over. Cassie was outstanding!!She is very knowledgeable and made us feel comfortable leaving the car with them. They preformed a complimentary multipoint inspection and found the transmission pan was leaking. Cassie went above and beyond to make sure the issue was resolved and much quicker than she predicted!! Thanks to Cassie and the outstanding service department. We WILL return for any of our needs and recommend them to any Audi owners!!

Went in ready to buy a 2017 Audi S3. Waited 20 mins for someone to help me. Finally took it for a test drive and really liked it. They had the car priced at 39k which is about 6k more than the fair market price for similarly equipped cars with the same mileage. I offered 37.5. the used car manager said that theyre unwilling to budge one penny from the 39K sticker price. I was shocked they would not negotiate at all to sell me that car that day. They lost a customer and future referrals for being unwilling to budge. the matter-of-factness and snobbishness of the whole situation turned me off from that Audi dealership. Needless to say Ill be buying my Audi from a better dealership. And I recommend you go elsewhere too

Loved they way these folks handle business. Everything was top notch. The purchase process was smooth. The salesperson, Armen, answered all of our questions, rode with us on a test drive, and made the experience of dealing with this dealership super-awesome. Cant thank them enough.

With help from Ricardo, just bought pre-owned Audi A-3 convertible. Coolest car ever, and fantastic buying experience from beginning to end at a fair price. Highly recommend Ricardo!

Just bought a vehicle from this dealership. Kelly was professional, polite, and knew the Audi line well. She also took plenty of time to answer questions and show us all the features after purchase. Low pressure environment and the first offer on pricing and trade in was so fair that there was no need to haggle and play the let me talk to my manager game that is so tired and old at other dealerships. Normally, having to deal with car sales staff makes me clench my jaw, but this was a very relaxed afternoon. Would highly recommend to anyone looking for an Audi.

Nothing but great experiences with KC Audi. Was recently having some issues with my A4, and Chase was really great to work with. Decided it was finally time to move on to something else, and Sal helped me find the perfect replacement. Easy to work with and went the extra mile.

Working with Ricardo on our first Audi was an absolute pleasure. He was extremely knowledgeable and very personable. The Q5 is the perfect addition to our garage and we won’t shop with another person but him in the future!

I am very pleased with my car Audi Q5 2019. It was a big pleasure to work with great salesman Armen. I can say that he is one of the best dealerships salesman, which I met in my life. He has great personality and extraordinary knowledge. I feel if I would buy my next car it will be next Audi from this dealership and only because of Armen. Also big thank you to finance manager Sal Williams, for his knowledgeable and Honest advises about all different packages to consider and buy. Overall it was a great and pleasant experience to buy a new car. I am sure that in the future during all the time which I will have this car, my feelings about this dealership will be always positive. Thank you very much for being around in Kansas City.

Best automotive sales and service in KC Metro! Talk with Justin and he will make you feel like family and is very knowledgeable. Chase always takes care of our service needs without any problems. Thanks guys!

I had some issues here, but they were addressed and the response was great! I will go again!!

Clean top notch show room. Staff was very upbeat. Was not hounded or pressured. Great place to check out a new Audi or service your existing one.

Good experience

Cassie in service is great! Thank you so much for your help!

Excellent Customer Service. The service department does a wonderful and efficient job of getting your Audi serviced and back on the road. My A4 complained of a loss of oil pressure. It was diagnosed and back on the road the next morning.

The team at Molle Kansas City Audi is world class! Theyre knowledgeable, professional, and courteous and always deal fairly. Deal with confidence.

Great Dealership - the friendliest and the most professional crew in Kansas City Area.

We had an amazing experience from the moment we walked in the door we felt very welcome. The sales staff is very friendly and helpful. Throughout our car buying process the staff was constantly willing to go the extra mile to assist us with all our needs.

After not being able to get in touch with a Audi parts dealer closer to my home, I call them. They called me back within the hour, and $1600 later I finally have the parts I need on order and an appointment for install set! Thank you!

Worst experience in Automotive services/parts . Have been going back and forth for almost 2 months with the manager (Mason) over a refund they said they would give me. I have no way of contacting upper management so if you know how please let me know !

Every service Ive had, every time I call and every issue..all have been dealt with a really good level of customer service.Lots of little extras and always keeping me updated.Maybe they read some negative reviews and want to make things right...I dont know but they really are the best car dealership we use in Kansas City and the best Audi dealership Ive worked with in the US in the last 8 years

I recently bought a car from this dealership. I had a great experience. I would recommend Armen for a sales rep. He went the extra step to make sure I got everything I needed. I love, love, love my new Audi!!

THE BEST TEST DRIVE EVER!! I had the greatest sales person! Knowledgeable, understanding and a very nice lady! She helped me find exactly what I wanted and there wasnt a lot of haggling.When you are ready to purchase your Audi, I recommend Kansas City Audi and ask for Ronie!

I have lived in several cities and have owned many Audis and I can tell you without a doubt this dealer is terrible. Audi US should look into this dealer and intervene to make some changes. It is downright embarrassing for Audi. Two major things about this dealer in Kansas City. First, if you want to buy a car there you are in for a shock. I emailed them twice from the website and never got a response. I finally went over to the dealer and walked around the whole lot and then went in to the show room. I was there for almost 30 minutes and was never greeted by anyone. I had to ask to be helped and then they made me wait for 10 minutes to even talk to someone. That person could have cared less that I wanted to buy a car. Pretty funny stuff. Certainly not what you would expect from an Audi dealership. A few weeks later, I took my Audi in for service. They are typically booked up two weeks in advance which is very strange to begin with. When you call in for service you are greeted by a grumpy lady who is irritated that you have called and is all freaked out that you might want a loaner car. I didnt even need one but she kept going on about it. When you get to the dealer you are greeted by more grumpy people and great inefficiency. So if you own an Audi in Kansas City, I am sorry to say that you are stuck with this dealer.

Sal and the Molle Audi team provided the best car buying experience I have had in over 25 years. They were simple and transparent, no hassles. I give them a strong 5 stars.

Very good experience,easy and fast transaction. When I purchased my A7 my Sales specialist Armen Budagov was exceptional. He was patient and efficient, he answered all my questions and was very knowledgeable, he definitely went an extra mile to help me out.

We have purchased two vehicles from Kansas City Audi, an A4 and an A6, and we have been extremely satisfied with all aspects of purchasing and servicing our cars. The salesmen have been knowledgeable and personable, the service department staff is friendly, helpful and efficient, and the overall care of our cars has been outstanding. We would highly recommend this dealership to anyone interested in looking for an Audi.

I brought my RS4 to this dealership for a clutch diagnosis. After calling them multiple times to find out the status of it, they told me nothing was done and a call to Germany was made. Fast forward a week, a pick up my car because they said clutch issue is resolved and asked to pay $900 for slave clutch cylinder bill. I did and drove off. I didnt even make it on the highway and was able to recreate the clutch sticking again. I called them from the road only to find out that I now have a grinding noise every time I put gear in third. I said, no, your mechanic and dealership will never see any of my cars. They not only charged for something that was never fixed, but also add $3,000 worth of damage. If you plan to bring in A4 because its just another camry, then they will handle it. I miss not having experienced mechanics from bigger cities. Need a local shop that focuses on specialty cars. Heartbroken. I wish I had a camera in the car before giving it to them.

Kansas City (Molle) Audi is an amazing company with great people (and cars). Unfortunately, Audi Financial Services (the company that handles the leasing) is the most unprofessional, rude, disorganized company I have ever dealt with in my life. You hold for 20 - 40 minutes, minimum. Mistakes happen, I get that. But, take ownership and correct them. They send different invoices, or none at all, make things up and seem to start from the beginning every time I call. It’s like the movie, Groundhog Day. I have been dealing with the same issue since October 9th, again today I spent 20 minutes on a call and the issue is not resolved. The Missouri DMV, has better service and respect for the customers time than Audi Financial Services. Again, Kansas City (Molle) Audi is great. But if you lease, be aware you will be working with Audi Financial Services. If this issue is ever resolved, I will make an update to this post

Absolute worst dealer I have dealt with. I would rather drive to St. Louis or Omaha than do business with this place. Thank god Shawnee Mission Audi has opened, they are doing it right.I had a bad turbo and when I told the service guy my car had Audi Care he told me it was useless. When I got home with the loaner I called Audi and they took care of dealing with them. New turbo was covered.Another time I had a hard sound when entering reverse I took the car in and they said nothing was wrong. Went back again only to find out I had a motor mount failure (covered under warranty).The final straw for me ... My car is over at Shawnee Mission Audi as there is a problem with a stutter in the car, the mechanic there is doing all sorts of tests (doing it right) and had noticed my oil pan was dropped at one time and the screws are all stripped and instead of using the Audi seal on it, the oil pan was glued on with an after market glue and the screws were put in all sideways. I bought the car in Arizona and its only been serviced at Molle (KC Audi).I will never go back to this dealer. NEVER. Im in the process of buying my new A4 from Shawnee Mission Audi and they are fantastic.

This was one of the best buying experiences I have ever had. Molle Audi went above and beyond in making us feel comfortable in the overall experience. I highly recommend this dealership to anyone!

I have taken my A8 in twice. Chase does a great job at communicating but I paid to have a leak fixed and here it is leaking again from the same area! When I took it back they tell me it will be another 900 bucks to fix it. I also paid to have the back up camera fixed and it just quit working again. With the amount of money i spent i should not have a coolant leak in the same place! But they say its from something else however theres no way for me to verify. I will never go back ever again. I feel like i just wasted 1800 bucks just to have the same issues. I dont trust them they ruined that for me. Chase is a great guy but the service techs are certainly NOT top notch.

Ive been very happy with every visit from oil changes to the service I received when buying my new vehicle recently. Very knowledgeable staff that treats their customers well! I definitely recommend them to anyone in the market for a Audi!

We had a really disappointing experience at Molle Audi. When we arrived we worked with John B- Brand Specialist who arranged for us to take a test drive. When we returned to the dealership John said we could take a few minutes to look around the car and he would be right back. After 10-15 minutes of him not returning we went back inside the dealership looking for him and found him at his desk helping another person. He completely forgot about us! We went in excited about a new Audi but based on our experience we will not be returning.

Purchased 2014 allroad on 12/7/2018.Armen was super easy to work with. After the initial conversation, he offered to bring the vehicle to my place of business for the test drive due to my schedule.After the test drive, I told him that I would like to make the purchase contingent on some work equipment fitting in the back. Made a visit the next day to the dealership while I was in the area and checked the fit. Returned the following day and was in and out in very little time.Everyone at Kansas City Audi was friendly and professional.

I received a recall notice about my vehicle in the mail. I called this dealership to inquire about the process to fix my car. The lady in the service department was extremely rude. I did not have my VIN number with me, as I was calling from my desk at work. I simply wanted to know if Audi would provide me with a loaner car while my vehicle was being fixed. No big deal either way, just needed to make sure I could plan to get a ride home from a friend. She proceeded to tell me she couldnt tell me anything about the process without a VIN number. I wanted a simple question answered.... I will NOT be taking my car to Kansas City Audi. I will drive as far as I need to avoid this dealership.

I see so many wonderful reviews of this dealership. I wish I could do the same. However, my experience with Molle Audi was awful and wasted 18 months dealing with their service department. From the get go I had several issues with the Q5 that I purchased there. Most of them were fixed. However, one problem persisted, and was worked on so many times that according to the Lemon Law, my car was considered a lemon. Apparently not according to Audi. I was told again and again not to worry, they would fix it and MAKE IT RIGHT. Never happened! Audi makes great cars, just not mine. My experience with this dealership was very disappointing and will never encourage anybody to do business with them.

Great customer service! I have been doing business with this location for many years and have never had a bad experience. Thanks Ronie and Kevin for all your help last week!

Awesome customer experience! Will definitely buy another car from them in the future.