user
Austin Trailers and Motorsports
5141 N 139th St, Kansas City, KS 66109, United States
Appearance
Austin Trailers and Motorsports
Comments
Sc
Review №1

Awesome people. Amazing service.

Ma
Review №2

Got a sweet Ranger Crew 1000 XP high country when none else had any. Great service and sales people. Will be back for sure.

Jo
Review №3

THIEF! THE OWNER IS A THIEF! Had me pay cash deposit and “ran out of paper” for a receipt then when I returned he denied receiving money. Currently working with my lawyer to settle this in court. He also threatened to “break my nose” if I called him again. Be aware! I will be pressing charges

Ca
Review №4

Great, friendly service. The staff is willing to help out as best as they can and are very accommodating.

St
Review №5

Nice staff cant say I will go there again did not have a trailer for what I needed just one way to big and sky high prices

St
Review №6

Very helpful in getting parts for my Gravely mower.

Tr
Review №7

I like the variety and selection of open and enclosed trailers. Im in the market for a hitch, electrical wiring, and a small motorcycle hauling trailer for my new business. Hoping they can finance me with a package deal. 5 stars

Jj
Review №8

Never been and applied for a job

St
Review №9

Very helpful, friendly and knew their products.

El
Review №10

Love this place! We are a returning customer. Great service with great staff! This is the only place where we will go.

Br
Review №11

Good people and service.

Ka
Review №12

Best place in town to buy a Victory or anything else for that matter. No gimmicks here just honest and straight forward people. We bought our bike here two? years ago and have been back for accessories and stuff like that several times. They treat you like part of the family. I would recommend anyone to them. Give them a try and you wont be disappointed.

Ka
Review №13

Austin Trailers and Motorsports has a great staff. Thanks to Butch, he gave me the time to tell me about the Victory motorcycles and the reliability they have. The staff and the owner are also top notch people that will bend over backwards to meet your wishes. Trust me; this is the place to buy your next bike. I had a great experience!

Le
Review №14

Great service and honest people! We bought a new Ranger here for my son and the front of it had a scratch on it. I got a call this morning saying the new front fascia had come in. I completely forgot about it and never mentioned it to the owner after the initial test drive. He remembered and got it ordered. You dont find that type of customer service or integrity nowadays. They also delivered it to our house the same day. I highly recommend Austin Trailers!

Br
Review №15

The people working their are honest and friendly. We dont shop anywhere else. They can get whatever you want, and the mehanics are amazing at keeping your machine running top notch!! Thank you Austen Trailers!! 2 trailers and 2 4 wheelers now!! Love them!!

An
Review №16

My wife and I bought our 13 cross country tour in October 2013, weve had such a great experience our son bought his big boy bike this week, an 08 Hammer. 40Hwy has become our home away from home! You cant ask for a better experience from a dealership.

Pa
Review №17

Im going to give 2 stars but Couldnt find anyone to help me with the sheds they have on display, spent about 15 min looking at them. Went inside the sales building and 3 people at the counter talking. Used the bathroom and that place is disgusting, i would rate that -1 star Probbaly the dirtiest bathroom Ive been in.

Da
Review №18

This was the best decision I could have made for a touring machine. The purchase of my new Visio was exactly as Don and the sales staff said it would be. Many questions from curious onlookers at the fuel pump, and I love how many people turn their heads to look at my bike. An extremely comfortable ride that would be hard to beat.

Mi
Review №19

Coming home from the AVR at spirit lake Iowa my 2009vision wouldnt run or pull right. Put in shop to see what is going on. Fuel pump, key switch and a sensor bad. I have a 5year warranty on this bike and all but 136.50 of the bill was covered by warranty. Totally amazing! 120, 564miles and the warranty is covering electronic parts. That the company believes in this product is totally awesome! I luv my vision, cant see myself on anything else. Thanks Ron and everyone at Austins. I have no plans to buy me a new one (this one has a lot of fun/miles left) will get one for wife in future, but when I reach a million miles maybe. So many roads, so little time.

Da
Review №20

Ive bought a trailer here before and had no problems. I went in last week to get a new jack for my trailer. I had taken a pic of the tongue of my trailer to get a replacement. The younger guy behind the counter didnt know, so he called an older gentleman over. he looked at my pics and said we dont sell that, just bring it in and well weld something on. I asked how much and was told, depends on what we put on. I drove past another trailer place the next day, show him the picture and he replied is this an old horse trailer? it was. He found it in the catalog and told me he could have it by noon the next day, $80. It seems like Austins didnt even try.

Ba
Review №21

Great shop with a lot of great employees. All the way from my demo rode through my purchase and the walk through of my newly purchased bike. Grade A people to deal with.

Tr
Review №22

I got a great deal on last years Polaris side by side. It has been great to us. The staff at Austin motorsports took good care of us and did everything they could to make the process easy.

Be
Review №23

Service was great! They got my trailer repaired very quickly and did a great job. Staff is very friendly. I recommend them for all your trailer and ATV repairs!

Te
Review №24

Super people to deal with. Very knowledgeable and accommodating. No pressure and the honesty is unbeatable. Thanks guys!!!

Br
Review №25

The service provided was great through the entire process. My Victory is great and it really turns heads when I’m out. Keep up the good work and customer service.

An
Review №26

Beware of this place. LIARS! Was quoted a price for a job then charged $1000 more than quoted. When asked about it the guy said that may have been what I told you but not what I meant.

Ma
Review №27

I love my new Vision. It’s got the colors I like and the service plan I need. Good guys over at Austin Motorsports. Won’t be disappointed.

Me
Review №28

Customer service is definitely not their priority.

Ja
Review №29

Place has just about anything you need to achieve attaching things to your bumper. Pretty good new and used ATV and parts selection too.

De
Review №30

Ive been coming here for the past 2 years and I get everything done here from the hitches to the tires to plows. They have been saving my husband and I lots of money with constantly being a consultant and helping us make decisions that will benefit us in the long run. I dont want to and I will never go anywhere else, the people I recommended agree.

Re
Review №31

Very happy with the service! I brought my ATV to them for a tune up. Cost me half the dealer quote and they did just as good or better quality work.

Ra
Review №32

If you need something for your trailer, this is the place.

Ma
Review №33

Ive been to many other dealerships and no one treated me as well as this place. I got exactly what I wanted and couldnt be happier. Truly excellent service and products!

Su
Review №34

Great guys, here. Talk to Brad if you are interested in a new Ranger.

Mi
Review №35

Just ok. Didnt seem really interested in helping a family with a hitch issue right before a holiday weekend

Do
Review №36

Very positive experience. Sales and service departments were very helpful meeting my needs. I would recommend them to friends and family.

Da
Review №37

Good place to buy a trailer or something to ride but need to work on customer service.

So
Review №38

The staff here are very friendly and they don’t do the high pressure sales thing. They also know a great deal about the Victory product line. I walked away with a new bike, couldn’t be happier.

Sh
Review №39

They keep my trailers working and always do a good job. Usually I dont even need an appointment. They didnt even charge me for the lighting issue the worked on last time I was there. Even without that though I rate them Excellent.

Ri
Review №40

This is a decent dealer/cycle shop, these guys make you feel almost like family, they are very friendly and knowledgeable.

Ri
Review №41

Ive lived in the area over 20 years and I didnt know they offered so many products. Kind of a hidden gem, good to know.

Ha
Review №42

This is a decent dealer/cycle shop... These guys make you feel almost like family, very friendly & knowledgeable.

Ro
Review №43

Purchased a used Harley from them and everything went very well. All staff were friendly and professional. I recommend this place to anyone I know who rides.

Ky
Review №44

Great staff and service department answered all my questions and fix my utv in a very quick time. But I will never buy another Polaris it has been in the shop twice in 4 months and it hasnt even left gravel roads or the farm

ja
Review №45

Great working with them! They took care of my problem immediately. Very ethical. I highly recommend them!

Ve
Review №46

Friendly fast service

Pa
Review №47

9:00AM Appointment out by 11:30 fast & efficient service. plus no damage to my truck. Xcellent Crew.

Ch
Review №48

Helpful staff descent prices

Do
Review №49

Highly recommend!

St
Review №50

Made plans to pay in 30-60 days. Had problems doing it and they were very good about it. Too me over 6 months to get it paid and packed up. This is the 2nd trailer I have bought from them along with parts when I needed them I will be back any time I need something.

Ji
Review №51

Excellent service! Great people to work with.

Ch
Review №52

Fast and efficient. Fixed my trailer lights in a jiffy!

ga
Review №53

Thats a negative star. the worst. I have never felt so unimportant as a paying customer. I just dont get how they r n business.

Ri
Review №54

Owners on the show room floor, great selection, Google their locations

ka
Review №55

Very good to do business with!

Da
Review №56

Good selection of recreational vehicles and equipment.

La
Review №57

Very good people to talk to and about the Victory. Very good experience.

Ma
Review №58

They had just what I needed.

Je
Review №59

Excellent help and sales peoole

Ka
Review №60

Nice folks, nice place.

De
Review №61

Simply problem solvers!

An
Review №62

Amazing place for four wheelers

Ti
Review №63

Awesome service

Ja
Review №64

Friendly place!

Ia
Review №65

Good work.

K.
Review №66

Great staff and help

To
Review №67

Same day service!

Information
12 Photos
67 Comments
4.3 Rating
  • Address:5141 N 139th St, Kansas City, KS 66109, United States
  • Site:http://www.austinskc.com/
  • Phone:+1 913-721-5313
Categories
  • ATV dealer
  • Utility trailer dealer
  • Lawn mower store
  • Truck accessories store
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5PM
  • Wednesday:10AM–3PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations