Really great experience! We were from out of town and our tire blew. We made it to this location and they were super helpful and great customer service. Fast and easy, Showed us the options for tires without being pushy and it was cheaper than I thought it would be to get new ones.

On a Saturday morning I was rushing to get to my little sisters first jujitsu tournament when out of no where I hear a weird noise. When I pulled over I had a huge screw in my tire. I went straight over to them and they fixed it within 30 min with no cost. And I made it in time for her first match. They were very busy so I was pleasantly surprised. Very polite and great service. Highly recommend!

What a awesome experience ill never go any place else. We were taken care of right away. Great tires amazing customer service from the gal that waited on us.

The customer service at Discount Tire is superb. The employees are all very kind and willing to help with any problems that arise. The tires are priced very modestly. When it comes time to replace my set of summer tires I plan to go through Discount Tire. Thanks again Discount Tire for the great customer service and friendly faces.

They were able to get me in on the same day with great customer service.My dogs were even invited to come into the lobby which was very considerate, since we didnt plan on having a flat tire, and they dont do well in the car alone.I got my tires here so they are also going to rotate them.Always, always get them rotated in time!

Learn from my experience.ABSOLUTE WORST! Very unprofessional and straight up lied.Never had such bad service. After hearing glowing reviews about the new tire/wheel store in town, I took my car there to get a wheel replaced (told by other tire shop it needed to be replaced. But wanted it verified here.) and have the studded snow tires switched over. Reiterated request to the person behind the counter- twice! After my car sitting there for 3 days, with no call or message from them, I called them. I asked what was found out about wheel/rim and the person on the phone said It was fixed and cars ready to go. Also stated they tried to call but I know it was a lie. I was home everyday- no car!So, I got a ride to pick up my car on Sunday. Only to find my cars tire FLAT! On Monday morning I tried to call the shop to discuss what happened and I was on hold for 1 hour! Yes, 1 hour. Very upset by this point. Went to shop only to find out they dont do wheel replacement. WHAT?!!! Straight up lied to my face! Thats their business!Upon getting the tire filled with air (so I can go to Tire Rama) told the technician what the other person stated. They couldnt believe he said they dont do wheels.Theres more detail to the story but it would be a much longer review.All I heard was excuses and lies.I will NEVER recommend such an awful business.

Great service. Great prices. Didnt wait long for them to replace two tires. He knew I was from out of town and took care of me right away. The other places were way expensive and the wait was long. Definitely recommend these guys.

Ordered tires online. The store called and said they were on backorder. They offered me an upgrade at no extra cost. They had the tires installed in about 30 minutes. Awesome customer service.

Service tire selection and prices are all awesome! Service turnaround is even fast during off-season. Wait in the lobby is between 30 minutes and an hour to even talk to someone though! Hope my next trip is better.

Jesus christ their automated message is long as hell and just plays over and over again. Guess they dont want my business.

We were here from out of town to visit GNP and had a flat tire on our way out of town. Discount tire was able to get all four tires replaced in less than an hour for a reasonable price. Great service and highly recommend!

Best tire shop around...super friendly, knowledgeable, and always willing to help out and give you the best deal....I steer everyone their way

They dont answer local phone (machine repeat land...) and appointment times on the web site are out in never land.

The lads at Discount Tire were quick, courteous and professional. Highly recommend them to everyone.

Only place to buy tires. Replacement program is awesome.

Perfect service, super friendly and helpful staff, this is the only place Ill go from now on, Les Schwab can go to hell

Very prompt and excellent service. I needed a flat tire patched up and they got me in quickly -even During tourist season, with no issues. You guys rock!

Bryant was smiling, helpful and got me the best discount he could. The job was done in less than an hour. They put two new tires on my RV then rotated them all 6 tires.

I wrote them a review on their webpage but it never got posted. I ordered tires online and it said they didnt have any appointments available, but drop offs are welcome. So, my husband and I met there on our lunches and I went in and waited for 15 minutes, there was not many people there. I finally got a gal that told me they have to order my tires and it would take 3 weeks. I told her they were in stock on the website and it told said I could drop off my vehicle. She said those tires went to somebody else and that is not how inventory works. I have had an account with them for 12 years and have not had that bad of an experience. I told the gal thank you and have a good day. She did not say a word back to me. Considering terminating my membership there.

I ordered tires, the next day they came in. Not a long wait for appointments, they were done with the car within an hour, very nice, outstanding, professional customer service, ill be definetly be coming back in the future. I definitely recommend.

Amazing how they move so many vehicles through the shop and keep the highest level of customer service and quality control. Great job folks!

They do excellent work and on time when they say it will be done

Joe and Bryant, at Kalispell Discount Tire, helped me get new tires on my dads (a USAF veteran) Pontiac Bonneville today. I had been communicating with these guys (and other competitors wasting my time with higher prices and tire brands Id never ever heard of) for the past few days to find a specific tire and despite repeated calls, both Joe and Bryant (each of whom had helped me) were always courteous and respectful. Unfortunately, I had somehow not confirmed I had an appointment for this morning. I arrived at 8:30a and despite 14 cars already ahead of me and an expected 4 hour wait, they had my car in a bay by 10:13a, and found a tire less expensive than previously thought. I saved a bundle for my retired and disabled dad! While I waited, a friend, Remi Frenchy Bertrand from Corwin Motors dropped by to say hello (I might add, if you need a new Chevy, Buick, Honda, or any preowned vehicle at a tremendously competitive price, with ultimate customer service, Frenchy is your man!). As Frenchy drove away, Joe and Bryant noticed he had a flat tire that Frenchy and I had not seen. They helped me catch him before he left the parking lot as he was about to head out of town. As you can imagine, Frenchy was very thankful. Bryant then immediately stopped what he was doing to determine the tire had an obvious leak. I cannot speak enough praise for this store. Although I have bought probably 10 sets of tires from Discount tire in another state, this is my first in the Kalispell store. These guys are just as genuine and caring as the other store. Another awesome guy, Colton, had my tires on and handed me my keys at 10:20a. The GT radial Touring GT Plus looked awesome on the car. They had even discounted for a Veteran. If you want awesome service at better prices than anywhere else in town, come here. Youll waste your time and money at the other competitors in town, hands down. Ill be back with my next 2 cars, Camry and Highlander. You guys rock! Thank you!

Love discount tire. They have excellent prices and service! I have gotten my tires exclusively from them since moving to the valley. The only negative is that they refuse to take walk ins during the busy season, like won’t let me drop off my vehicle even if I’m willing to wait multiple days, which is only frustrating because I normally don’t have the luxury of knowing when I’ll be available to drop my vehicle off so making a specific appointment won’t work.

Showed up with a sensor light on and had a screw in my right front tire Austin got me right in because I had a car full of groceries and put me #1 In the bay and fixed my tire! Can’t get much better than that especially when you paid for the best tires and we’re hoping they would back what they promised you when you purchased them. You get what you pay for and discount tire always comes through, thanks Austin!!

Friendly,good service in out quick

These guys are the best...Joe even made a drawing of what my car would look like with new wheels, it totally sold me 😁🙂

The 2 times that I was in the store the last week it was very busy. Non stop people needing help in store and on phone. All the employees were very patient and helped everyone and met there needs. Everyone super friendly. Thanks everyone for taking care of my emergency in such a timely manner. I very much appreciate it and will return to this store.

Amazing service and the best tire prices in town

Very helpful and cordial. Its nice visiting with individuals who are interested in what they do and are sensitive to the customer needs and timing.

I will never take my car anywhere else for anything related to tires, but here. They are professional, knowledgeable, and extremely nice.

Always fantastic to deal with, never ever a issue with this company!!!

Very nice place! We are out of state and all our tires were low on the day we had to leave. These guys very super friendly and super helpful!! We got air fast so we could leave on time. Thank you very much!!

The crew at discount tire has been great. I purchased a wheel and tire package for my mother online, and I ordered the wrong bolt pattern. They put me together with the store In Kalispell and they absolutely took care of it exchanged the wheels for no charge and were super friendly and helpful on the phone and in person. I’ve seen a couple of negative reviews and I know that everyone makes mistakes. I get the feeling that some of the negative reviews are from people who are never satisfied or happy. If you find yourself leaving negative reviews for most businesses that you deal with, maybe some self reflection is in order😀

Great on time service.

I have tried and tried and tried to get an appointment for winter tire change...on line reviewed possible time openings, when I found one it was impossible to confirm it since there was a red circle with a red line through it so it could not be confirmed? Tried 3-4 times on different days Tried to phone for an appointment for days and days , only put on hold until my time was at its limit. I understand they are busy but this is ludicrous....will go to another tire shop in the future to purchase my tires for my 4 vehicles!!

I don’t recommend this place for fleet vehicle services. For a simple tire rotation, an appointment is required. We come in 15 minutes before the appt time and the vehicle doesn’t go in until a half hour after appt time. Our vehicles tread hundreds of miles a day and from one business to another, our time means everything and can’t afford to be down longer than anticipated.The staff is very friendly though so I cannot knock them down.

Never EVER again! Away from my home base, I damaged the inside tire on my new dually pickup. I stopped for a repair but sidewall damage was unrepairable. Discount Tire sold me on a replacement for $186.64. Makes sense, right? Discount also has a store in my Montana home town. I waited... and waited... and waited. When time for install came, the tire I was told was in stock was gone. But, what a deal, theyd sell me a higher grade tire for the same price. 18,000 miles later, the factory tires are still looking good. The substitute new tire is bald as a cue ball. Not only that, the installation made it impossible to air up the inside tire without removing the outside tire. I stopped in to review the transaction with my local store. Theyd be happy to give me another new tire at a prorated price. I said NO MORE MONEY from me. I have an appointment with a reputable local tire store will plans for a complete set new shoes for the pickup.

Took the car in for winter tire change at 10 am. Done by 11 am. And that was without an appt. Lucky maybe. But the staff were polite and professional. I`Il continue to give them my business.

Great experience. Good services, no BS attempts to get more money. I am pleased.

Sale went well. Today, I took a day off work, drove 75 miles for the scheduled installation, and they couldn’t find the tires I had ordered. So now, I’ll have to do it again. I should have gone to Firestone in Missoula for good service. Not very pleased with this poor customer service.

I was on vacation with my F350 and noticed I was loosing presser in the front tire. I pulled into Discount Tire at 5pm. Jason was really helpful he found a screw in my tire and they plugged it for me by 6pm I was out the door. Very nice employees. The even checked the tire pressure and torqued the lug nuts of the other three tires.

This team is above and beyond on every level! They provide excellent customer service and they are efficient. Best tire shop in the valley!

Don’t waste your time. I recommend the get new leadership clearly whoever is in charge now just doesn’t give a f

Discount tire used to rate 5 of 5 stars with me. I have been a customer for most of my families vehicles for over 20 years. The last 2 years in Kalispell however they seem to never be able to handle the winter rush nor do they change anything in their daily routine to help this. Waiting for 30 minutes to an hour on hold to see how my vehicle is or to MAKE SURE they use my discount tire card instead of charging my wife..and they dont...having to leave work because they wont answer the phone. Being told it will be over 4 days before they can change to studded (4) 215/75/15 tires that I bought from them...twebsite is wrong we cant actually honor the appointment you made..Hire someone to answer phones during the winter crunch? Is that so hard? Cant even put a note on the door not taking drop offs so wife and 4 year old go drop off at 6am in 12 degrees to have someone else go back in person to talk to them because they wont answer the phone. My wife waited over an hour on hold and then had to ask a friend to drive their. (3) decades? You took dropoffs that I know if. I think isI start my own tire business. You guys show me their is room for the business and lots of room for improvement..Your no longer loyal customer.Costco might have got your business now..say goodbye to me having your credit card too..

Had a few hiccups. Tired I originally ordered online were no longer being manufactured but they called me right away to let me know. The employees themselves were great, the website was just not updated and thats not their own fault. I will be returning

Worst place to go!! Worst customer service they do not back up there own mistakes and tires you then have to contact the tire company your self and they still will not back it up!! They will try to charge you $400 a tire when the retail cost is $250 a tire!! Worst place to go they lie to you over and over then will put 9 oz of weight on one tire and say that it’s your vehicle that is the issue!! Seriously very dangerous! DO NOT GO Here!! Very unsafe!

Tony C was amazing to work with, he saw to it I got on the road safely and even went above and beyond to make sure I got my spare put back under my car properly!I had a scheduled appointment and they got me in and out with ease!I will definitely return and I appreciate their fun atmosphere and quick service!

Very fast service. Arrived at 845am and by 910am I had 4 new tires and my car was done. Very large selection and very knowledgeable staff.

Never again, Discount Tire! You just lost a loyal customer. We paid $768 for all-season tires last August. COP Discoverer AT3 4S brand and style. We have only put about 12k miles on them, and Discount Tire gave us a tire mileage warranty of 65k miles. The tires are completely bald in sections already. We took them back in, and the salesman says it is not covered by their warranty, blaming mechanical problems for tire balding. There is no mechanical problem. Just cheap tires. NOT OKAY.

Always great service, and great selection too.

Excellent staff. Even when they were very busy with staff they made sure to communicate status well and made sure all customers were given the right amount of attention.

These guys were great. Got my airstream tire patched and rotated the tires on the tow vehicle quickly. Couldn’t ask for more.

We got 6 studded winter tires and 4 rims for $800 + change ,thats with the discounts. Very great deal

Could definitely use a new owner who knows how to control the store and himself. Very disappointed in his Service. Even the kids seem to more know then the owner

Good tires @ good prices

I have yet to go to a Discount Tire that was not awesome, and I visit them all over the country. The one in Kalispell is super fast, and super friendly. I would not go anywhere else.

Discount Tire is amazing! They go above and beyond! Best customer service!!

Even though their website messed up and double booked the appointments they squeezed me in knowing I had just driven 60 miles on bald tires to get my snow tires installed and the error was their fault. Excellent customer service!

When someone trusts your place of business to do quality work on there vehicle and you employees break something on there vehicle! At least have the balls to man up and admit it! Instead of denying it! REALLY! Glad I found out before giving you my business!

What excellent service! We stopped in for an air check and they were kind enough to squeeze us in on a busy day. Friendly and fast- would highly recommend!

Great customer service and staff providing my winter tires needs during a very busy season.

Discount tire has outgrown this tiny location with only 3 stalls. Its why they are 4 weeks out on tire swaps and have no one answering the phone. I, like so many here, needed tires swapped. Went to Les Schwab, done in 4 hours without an appointment.I requested new Inserts and screws which broke and fell out of my RBP wheels on 3/17/20. I was told they were on back order in May. I inquired again in June, no response. I inquired again in July. Not sure where they are, will check and get back to you.. Inquired again in August and September. Will have to re-order.. Inquired again in October. Must be on back order. You get the point.You guys are destroying your reputation. Get a second location opened up ASAP, at least 3 times in size. Customers who bought tires from you should take priority over non-customers with flats and puncture repairs.

The only place my husband and I will go to get tires changed! They have the absolute best prices and service in this valley. 10/10 would recommend

Waste of time. Website and voice very misleading. Cant not drop off vehicle without appt. No tires in stock what a joke. Save 2 bucks cist your life. Disappointing.

Super fast service. I got there right when they opened and I was the 3rd person in line... 20 minutes later I drove away with 4 new tires on the truck and for half the price of those guys over at Les Schwab

If I could leave ZERO stars or even better negative stars I would!! Called Kalispell MT store and ordered specific tires on 10/26 and made appointment for 11/18 to have them installed. Received an email on 10/30 saying my tires had arrived so I called the store to see I could move my appointment up & pay for my over $1500.00 worth of tires but after spending 25 minutes on hold I just hung up. Today 11/17 I received a call from the Kalispell store saying they dont have my tires in and cant get them for my appointment tomorrow. They offered a FAR inferior tire at a discount... Taking my business for all my vehicles somewhere else as Im sure my tires arrived, were put on someone elses vehicle now they cant get mine in!!! EXCEPTIONALLY POOR CUSTOMER SERVICE!!! My family needed those tires installed before a road trip since we are leaving on 11/21 the 11/18 appointment was already cutting us close. Fortunately for me when I called a competitor on 11/17 they didnt have the tires in stock either, but could get them by the next day and could also get them installed on 11/18. Talk about exceptional customer service! From now on Im taking all my vehicle tire business to Tire Rama. They know how to come through for their customers!!

Good quality and excellent prices. Excellent customer service. Wont buy tires anywhere else.

Its very busy time of year, but they are handling the load with grace.

Wow! This would be an awesome place to work if your a guy and can move quick. Our tire was fixed within a couple of hours and this place was swamped. They closed at 6:00 I believe and we got there at 5:30 and they were still just as busy! Fair prices and great customer service. If you haven’t tried them, I think you’re missing out!!

I made an on-line appt. to have my snow tires (which I purchased there). When I arrived at my appointment I was told there would a 1 1/2 hour wait. I would be stuck there since I did not have a ride. When I asked when the earliest could come back if I rescheduled they said Nov. 27th. Well, it started snowing today so I cancelled my appt and found somewhere else. I will not be using their services nor buying from them again.

I dont usually leave reviews but after calling around to a few other places on winter tires, wheels, and installation, it was a huge relief to speak with Michael at Discount Tire in Kalispell. Call these guys first to save the headache and run-around that everyone else will give you.

I went to the Discount Tire website to make an appointment for Winter tires mounted and balanced. The website stated walk in welcome and there was no place to make an appointment. I then called the store and no answer, only 30 minutes of message to keep on holding. I went to the Kalispell, MT store to check on leaving a set of tires and rims for the store to mount and balance when they had time. I was told they couldnt take the set of tires and rims and to come back the next morning at 8 am. I arrived at 7:30 am the next day and I was the third in line outside the door. At 8 am the door was opened and I was told they couldnt take my set of tires and rims for mount and balance and I would need to make an appointment onlone. I informed the customer service representative, they werent taking appointments on line and he stated realy and still repeated that Id have to make an appointment. At that point I gave up and went to the competing tire shop, left my rims and tires with them. 3 hours later they called to have me pick them up. I have had Discount Tire as my number 1 tire shop for about 3 years and even turned others to Discount Tire due to their customer service. I even had the Discount Tire credit card. I have no reason to return or use their credit card now that their customer service had dropped to a zero on a scale of one to ten. I will go to their competition for no on. I hope management steps in to correct the problem, but until they do, I wont even bother going to the Kalispell, MT store again.

Good service and they will match any competitors price, even online prices

Most of the time they have the cheapest tires

The guys here are awesome. Theyre fast, they dont goof off, they are all friendly and will answer any questions you have.I was not able to make an appointment for my tire rotation but when my tire pressure light came on I took her in. I was given the chance to test the tire, get it fixed, and while they were at it they would just rotate my tires too! Turned out I had a nail in my tire.

Fast friendly service. I get all my tires here. Great deals and they will even match prices. At least they do for me. Had a bad sensor on a tire, they replaced it free of charge. Not sure if that is the norm either but it keeps me coming back.

The price of the tires was good but the customer service was TERRIBLE. I had to go back THREE times to get the tires on (they had already been paid for). I also asked all three times to get my snow tires in bags to keep until next winter. I didnt even think to check before I left. When I got home there were NO BAGS. For storage this was a big deal to me and I am definitely disappointed. I will go back to Les Schwab. I dont mind paying a little more for GOOD CUSTOMER SERVICE

Awful experience. Their customer service was terrible. Order was late, they refuse to answer phones in their store, had to go in to find out what was happening at which point they assumed I was lying about driving on a donut so wanted to see my car, walk ins are not welcome and they told me so, when they did call to ask about order I was told I had to drop it off all day and then couldnt wait in store. Useless. Just scheduled a full appointment at Les Schwab for 2 days from now and will never use these guys again.

Fast and friendly

I really don’t know how this store is still running.. the managers are a complete joke. This store is a waste of time i suggest going to Costco instead it’s right up the street. They are very unprofessional workers I don’t know how any of them still have jobs

Great service, fair prices. They should have built a bigger shop, gets a little backed up sometimes but they work hard to get you out as soon as possible.

Great experience!!! I needed my tires changed over for the winter and they were jam packed for the season. They fit me in without an appointment and treated me like a valued customer.

It doesnt matter how many times I have called this place, NO ONE ANSWERS THE PHONE. I dont have time to drive there to figure out what I have a question on. I would like to be able to call a business to ask a question and then figure out if its going to work for me or not. My boyfriend and I both have called and a number of a occasions trying to ask some questions about tires for our vehicles and NO ONE ANSWERS THE PHONES. I will take my business elsewhere.

I walked into the Kalispell store, knowing what kind of tires I needed and Michael called me up to his counter without hesitation. He showed me a couple options, along with reviews, gave me his recommendation, and within an hour I was out the door and on the road, on tires that met my needs and saved me money. (I had just drove in from Libby to Costco, only to find the tires they had on sale were out of stock and would need to be ordered and pre-paid, requiring me to drive back the following week.) Michael not only was knowledgeable and helpful with a friendly attitude, he also turned my tire shopping experience into a positive one. I highly recommend the Kalispell Discount Tire store. Good job, Michael, thank you.

Great service and very nice. The gentleman came out to inspect our air before we headed in another 1000 mile trip. He was straightforward and filled them up.Thank you

Great service, good prices, I will continue to use this location

Couldnt even find time to remount my tires Will not go back and their prices are not that cheap and I priced everywhere

Excellent service , Will be back

Discount Tire is a great place to buy all your tires.They have a good selection in stock and can get almost anything you need.They have great prices and helpful people.

Always great service and very nice staff

Husband and I spent almost 5000.00 on new tires and rims.. Everyone was Awesome .

LOVE THIS PLACE

Just did an early morning walk in. Very impressed with the efficiency and professionalism of all of the employees. Great store and service, keep it up. Special call out to salesperson Austin Beckham, OUTSTANDING SERVICE!!!!

A month out to put snow tires on, that I bought there, no drop offs anymore? went to les Schwab,they got it done today!

Always friendly and professional. The fact they care more about safety than trying to sell you something is a great plus. I would not hesitate to send friends and family here for tires and we will definitely be back!

Great Service and theyre quick! Definitely would recommend.

Always great service, great prices and they stand by their products and work. I wont buy tires anywhere else. My first experience with them I asked for a specific set of tires from them, they were very expensive. The salesman offered me a very similar tire with a higher rating and saved me over $500, with the difference I was able to grab a new set of wheels and give my truck a new look and I still walked out with $100 saved!

Great service and prices. I just wish theyd answer their phone. I tried calling several times throughout the day and they never answered.

I called In multiple times to see how much it would cost me to get tires I bought from discount tire mounted and balanced. I explained that they were all season tires not snow tires and repeatedly got the same answer that they would be 40$ to have them mounted and balanced. When I got there to have them mounted and balanced they told me it was going to cost me $76 to have them mounted and balanced because they were not Snow tires. I told them I called multiple times and said they were all season not snow and was told the same price of 40$ And yet they still charged me 36$ extra to have them mounted and balanced. I feel like they took advantage of me just so try could make a better sale.