Nice that this isnt a big box store, but the trade off is a more limited inventory. I bought Teflon tape (plumbing thread sealer), shims, and self-adhesive felt pads to put under dining table.Since the big box stores are 6 miles away and this is about 1.5, I will shop here if I think they have what I need. The price difference (higher here) for smaller items is not enough to burn more gas and time to go the Lowes in or Home Depot.

Went up to ace hardware today to get a dremel and a kit to go with it went up to the counter went and purchased it and now the dremel was $60 and the kit $24 with that all added up somehow someway the total came out to be $219 don’t ask me how but it did I didn’t purchase it and left.

Eventually I found what I wanted. No Thanks to the male employee that told me the wrong aisle to look in .What can I expect from a guy sitting there with his arms folded the whole time. Now I know why they have a Help wanted sign up

Well stocked and friendly staff. Its nice to have this place here in Westmont so we dont have to always run to Richland.

I tried to get some lawn products today. One young man at the register was as helpful, I believe, as he could be but needed to ask another employee for assistance. She wasnt having it. If I didnt know the color of the package, she wasnt going to be any help. I did have the product number. She asked me if I saw it among the numerous bags of lawn care items. If I had seen it, I probably would have been paying for it. She may have been overwhelmed or frustrated, but helpful? Nope. As a side bar, many of the younger workers here seem to go above and beyond when they can. That is much appreciated.

This Ace is less than a mile from my house so I go there for most small hardware needs. Its clean and the staff is friendly and helpful.

I needed a few things for the house so I stopped in and they had what I needed. Everyone is friendly and helpful. You dont have to look far for assistance.

Very helpful and understanding of home repairs

Vindictive owners. Maybe the store is okay but they make shopping around their surrounding plaza pretty awful

Decent variety and well stocked. Nice to have the feel of a small town store with good choices close by.

Recently purchased a self propelled mower. Ill try to be brief. Erica at Ace Westmont didnt have it in stock but offered to see if Brian in Ebensburg did. He did but they dont deliver to my area. They coordinated delivery between Wstmt and Ebg as Brian had a meeting at Ace Wstmt a week later and brought the mower with him! It was delivered to me the same day and put in my garage at my request while I was at work! LOVE THESE PEOPLE!!! Lived here for 28 years and they just keep getting better!! I go there first for the service and lots of staff to help. They almost always have what I need.

Has pretty much what ur looking for...in tools and for your projects

Very helpful employees and made sure I walked out with the correct items needed.

Ive not been to the store. My husband was. He loves the store. If he goes by him self its like Christmas to him. LOL! We did need a lot of things. Painting a room and some broken things need fixed before winter. I recommend the store. If my husband gets all he needs at one store its ok in my book!

Good place to go for some of your hardware needs

I dropped off four chainsaw chains to be sharpened. I called after two weeks to inquire if they were done. The female assistant manager simply said we are very busy they are not done. I understood. I called back after a month as well as a month and a half and then two months. To add insult to injury she simply said dont you understand were very busy? I do understand and I will never go there again. I was a very good customer up to that point and no effort was made to make things right. Very disappointed.

AWESOME Staff, loads of deals

I found an item there that I could not find in any of the big hardware stores. People are friendly and helpful.

Good service but prices arent that reasonable

Not sure how they stay in business. Good staff, they just dont carry much hardware!

Great place with great food, but Tom on the other hand, Tom was extremely rude (sorry for name dropping) he tried to tell me to drink the liquid fire, which was totally uncalled for as I was just trying to buy, and I also met a little intern who doesn’t know much at all.

Friendly staff and easy to locate items

The parking lot is roped off just for Ace customers. The way that it is roped off is ridiculous. They should have spent money on fixing the parking lot instead of a dangerous steel cable and posts. They wasted about 15 parking spots. If you park in one of those spots youll get blocked in.

Just ok

If I could rate zero stars I would. I had absolutely no one come and help me. The store was unbearably hot and I found myself having a hard time breathing as we are required to wear masks. The humidity was extremely high outside... Not a helpful hardware store;

I tried to get 2 screens repaired at this Ace Hardware store. I called ahead and was told they were really busy but could probably get to them in about 2 weeks. I thought this was odd, but I needed them fixed and always try to shop at my local store so I decided to go to the store. As soon as I walked in I was met by the manager. She looked at the screens and told me they were too damaged to be replaced and they just didnt have time. I expressed my frustration and asked to speak to a manager or someone who was more senior. I figured at the very least they should be able to help me to find the materials I needed to fix it myself since they ARE a hardware store. When I asked for a manager, she told me she was the manager and there was nobody else that I could talk to. Without anything else being said, she told me that she didnt have to help me and to get out of the store. I asked for the name os the owner, which she reluctantly scribbled on a piece of paper before once again telling me to get out of the store and that I was not ever welcome back. As I was leaving she turned to her coworker and a group of customers who were standing nearby and loudly said, wow, that guy is a really @$$hole. Needless to say I have never experienced anything like this in a retail store. If you have hardware needs do yourself a favor and drive a few extra miles to Lowes or Home Depot, it will probably be cheaper and you wont have to be verbally berated.

Chris is super nice and ready to help. The cashiers have always been very nice. Overall great place to visit.

This place was one of the single most high priced hardware stores Ive ever had the pleasure to shop, friendly staff as well as helpful, but no wonder people go to Home Depot or shop online. Sorry dont mean to be a hater, but I truly dislike being totally overcharged, if they would like to be competitive they ought to at the very least do price matching.

Very unusual everytime weve gone in before an Ace member always comes to offer help not today. Still good place for several needs

They didnt have what i wanted. As i searched the substitutions, dust and dirt everywhere. Like products have been there for awhile. They rang in wrong price for what i got.

Its clean and the employees arent rude just not very knowledgeable. I have a construction company and every time we stop here for a part the dont have it so we quit trying. Also the prices are outrageous. If they want to make real money bulk up on the items contractors need and offer a discount for us.

Very good. Prices are good. Plenty of parking, handicap parking.

Best in Johnstown!! Staff is great!!

Great place

Place is clean but trying to find someone for help or looking for things is kinda difficult.

Always a very pleasant experience when I go here. They have pretty much anything I could need or want from a hardware store, yet much better than those HUGE box stores where you get lost and have to look for the camping gear cause you might be there for a few days... I love CAceH because its big enough to have stocked what I want, and I do quite a bit of odds and ends type repair and construction, yet I get the benefits of a smaller, more intimate store where the staff is wonderful (even offered my dog a treat while she was waiting in the car for me!) And I dont have to transverse all over to find what I need. I highly recommend giving it a shot and stop to see what they have on your next trip to get materials for whatever you are working on.

Youll save money on gas not driving to Richland but they know it and their prices reflect it. If Im buying more than 2 things Ill make the trip to Home Depot instead. Their prices are even higher than on their corporate website, its a sham.

Great selection and someone always meets us at the door to help locate our required items

Good selection of Bolts and Hardware. Poor worker service though young kids really dont know much about what there dealing.

Good selection if youre looking to do small projects/fixes around the house especially if you live close and dont want to make a trip to another out-of-the-way hardware store. For the first couple of years living in 15905 and visiting Ace, staff seemed eager to help and were always there to ask if you need help. Over the past 2 years or so, seems like that has dwindled as now it seems you need to hunt someone down or go up to the cashier. Not sure what changed... Prices are reasonable. However, dont go looking for any haggling as I asked to if they could knock off some $$ on what they were asking for wheelbarrows that they had outside and showed visible rust. Management said theyd knock off $1 and that was it.

This is a great place because its right next to trophys bar.

Much easier to find what you need. Employees that are always easy to find and eager to help.

Ive been shopping here for as long as I can remember... every time I go in, Im always greeted and asked if I need help finding anything. Faces are friendly, selection and prices are great too. I would rather go here than the big box stores.

I enjoyed my visit. Very helpful. Answered all my questions.

Employees are very nice

Hit and miss. Poor Covid protections.

Great products.good helpful people.reasonable prices

As all Ace Hardware stores are small and pricier than the big box, I expected the crew to know their stock like the back of their hands. Wrong. 2 of 3 visits, I left either not knowing if my items in question were even carried or on the shelves. One clerk wouldnt even get up from his paper work to help me find a basic item.2 Stars for cashiers who saved me money and were fast and proficient.

BEWARE - The lack of customer service and professionalism at this location is astounding. Despite the lack of adequate staffing (even on weekends), I was a faithful Ace customer- using their coupons, getting the occasional reward in the mail. But this all changed when I needed their glass cutting service, and was essentially called a liar by the young manager on duty. Word to the wise - if you call to get a quote, MAKE SURE to get the name of the employee, or else, when the glass actually comes in and you show up, you will be charged some higher price, because it came from a full sheet - AND YOU WERE SUPPOSED TO KNOW THAT??! I thought it was the job of the employee trained at the services desk to know that, especially given the size of glass I needed. So that young manager has to embarrass himself and me by not honoring the price I was quoted the week before - where I couldve gotten it a week earlier, and for less, from the local Cambria Glass & Insulation. No attempt to even price match or anything was ever suggested, because I couldnt even remember who I talked to, supposedly making up this ellaborate scheme to save $6.Good thing Im moving out of town and will never have to grace the doors of this store again. Aces slogan Ace, the helpful place is entirely bogus.

Good items

Very helpful

A young sales associate was very helpful. I described what I needed and he worked with me to find the right parts. This was the second associate I spoke with because the first wasnt that helpful.

Nice staff. Convenient location. Has everything you would need for most projects and home maintenance

Nice place, friendly, but youll pay as bit more there than Lowes. Beats going up to Lowes if youre only needing a few misc things.

I purchased paint during their sale. BOGO. I spoke to sales associate in the am and returned later in the day to speak to same sales associate and bought my paint. The whole point of this purchase was to take advantage of the sale. The associate mixed my paint. So, I went to cashier and she rang up my purchase. My bill was $170.00. I pointed out the the buy one get one. She said thats the wrong paint. It does not qualify. I was furious. The clerk knew that was the only reason I was buying paint was to get the 2 free gsllons He could have said you need this paint to take advantage of this sale.Spoke to store manager. You should not have taken the paint home was his response. I said it was Labor Day, the store was closing. What was I supposed to do. I thought I could call the next day and resolve this. I was wrong. THEY LOST A CUSTOMER.

Never dissatisfied when I shop at Ace.

Great selection, workers know where to find things, no trouble with returns.

Great hardware with great salection of stock. Always come here

A store I was amazed that I could have fun in!

The associates were able to get my order, which was called in earlier, as quickly as I came in the door.

They are always quick to help and they carry a wide selection of hardware for any problem you might have. Decent pricing too!

Im always in and out. I have never actually took my time to look around. Staff is nice and knowledgeable.

Great place. Better than the big box store .

Long time doe shipping to come in

Found what I needed and rhe staff was very helpful.

Nice to have so u dont have to drive to Richland

Prices are a little high. Its hard to find someone if you need help. Great if you know what you want and dont want to really drive.

Great Service, friendly knowledgable staff.

Purchased a cobra toilet auger and it fell apart in 5 seconds of use. It probably was broke when I purchased this product. Returned to store within 10 minutes of purchase. I was told that any product that was used can not be returned. Thank god I was only out $17. I live 5 minutes from ace hardware and I will drive to Bentleys Hardware or to Richland for even a single bolt.

Young friendly staff. Its a smaller store so you arent going to pick up any lumber there or anything but if you need a small tool or some gardening stuff it is handy if you live near by.

Very polite staff they always had what Im looking for

Sort of expensive. Usually difficult to find someone who wants to help. Great if you live in the area and dont want to drive too far to get what you need.

Great helpful staff, were out of birdseed on our visit!Thanks for the response - Im sure you will restock and Ill get what I need - must have been on sale the week before!

Nice

It is better than a drive in the other direction, but the staff is disfunctional, the prices are higher. Plus there was some manager there and she was as rude as I have ever seen. Not one person even asks if you need help even though you walk around for an hour and they all walk by you. Chaka no like. T-rex no likey.

Its close and they always have what I need

Friendly and helpful store employees.

Celebrated their 95th birthday

Nice, friendly and larger local hardware store employees seem knowledgeable and helpful!

Good place to get what u need

Employees are helpful

Wide variety of hardware, fishing equipment, Power tools, gardening supplies, bicycle equipment, Outdoor furniture, Grilling supplies.

The big guy dont like to ancer a simple question even when he is not talking to someone just rude with the looks as well and it happens all the time

The prices are a little high and its hard to find what I need in stock. The service is good but the lack of products keeps me away.

Offers a little bit of everything needed for a home improvement. Prices can be higher than major improvement home improvement store but sales are awesome.

They were very kind and helpful

Whats up with that parking? Cones everywhere... Why are you preventing people to park that go to other local businesses? I will not shop here anymore.

Took 15 minutes to pick up an order that was prepaid. I am going to try Cambria Hardware next time.

Horrible customer service bought a garden hose ace brand used once rolled it up went to use it a second time the nozzle pull through the hose because the hose was too heavy for it try to take it back however did not have a receipt would not even exchange it then fight with me to take the hose back home with me I told him I dont want it was junk so the so-called manager followed me out and throw it in the parking lot where the class will never purchase anything there ever again

This is a nice place although things are a bit expensive

Went to look at gas grills, very poor selection. The one I was interested in was stillborn. The clerk offered to get someone to open the box...i will keep looking

Very friendly staff. Extremely helpful.

Great for all home projects

Nice employees and store

Very nice very good customer service

Wasnt there

Good place to shop.

I asked young man at the counter where the sledgehammers were took me show me where they were show me what size he had and tell me how much they cost and when I pick the one I want is you picked it up and took it to the counter for me any lets let me there with the cashier, she rung me up got my wards card number put it in gave me my coupon and let me go out the door with my purchase and I was very pleased with the way I was 3 day and I will go back again

Great products and services

Always get friendly help when I shop here.