I recently purchased a beautiful Citizen watch for my wife at Watch & Clock Junction for Mothers Day! The owner Jerry has a very knowledgeable and friendly staff that helped to guide me through my purchasing experience! After a few visits of looking at their wide selection of options, I finally decided on something that my wife loved! Props to Rays consultative advice throughout the entire process - his input was definitely appreciated and top-notch! I wouldnt hesitate to do business there again, and would absolutely recommend to anyone seeking to purchase a new watch or clock! #Support Small Business
I have taken all types of clocks and watches to be repaired at Watch & Clock Junction over the las six years including three 100-year-old pocket watches, a 40-year-old mantle clock, wall clocks, and countless watches for battery replacement or repair. Jerry Gull and his staff are exceedingly friendly, welcoming, helpful and excellent at repairing watches and clocks. They tend to be pretty busy with repairs (especially within the last year) so it may take a little while to effect the needed repair. However, my repairs were always ready when promised. I appreciate having a craftsman such as Jerry in Johnston and highly recommend his services.
I took my Bulova watch there for cleaning. They did a great job and the cost was very reasonable. When my watch started running fast, they adjusted it at no cost. I also have purchased a couple of watch bands and have been very satisfied with my purchase.
The owner Jerry Gull personally came to us and assessed our grandfather clock. He was knowledgeable, professional, friendly and accurate on his estimate. He personally returned with the new workings and assembled our clock. He patiently explained and answered questions about our responsibilities to maintain the clock. We now have this beautiful family piece back in working order.
Excellent service, took care of my great grandmothers clock that hasnt worked for over 50 years and now perfect working order to pass on to future generations. Very pleased with service and results!
Walked in, left less than 10 minutes later with my watch fitted. Staff was very friendly; greeted us and made conversation.Very happy with the pricing, would come back again.
Excellent job on clock repair. Reasonably priced.
Took a mantle clock in for service and estimate. After a brief examination, was told it would cost $395 to fix. The clock is only worth maybe $150. I have 3 other clocks to service. Will be taking them elsewhere......
What a delightful experience! The entire staff is passionate about all things timely and truly encompasses a business model of service with a smile, backed with knowledge and professionalism. Ditch the big box stores and support this locally owned and operated business. You wont be disappointed. In fact, youll continue to go back for the fun and conversation!
I walked in with a watch that had been turned down by 2 other watch shops for being unfixable I walked into watch and clock junction and left in 20 mins with my watch fixed FOR FREE. excellent service by REAL PEOPLE HIGHLY RECOMMEND
Awesome service amazing watches very reasonably priced
I have purchased 3 watch bands here over several years. Always very helpful. They have also removed links to adjust fit (free with receipt). Fast and easy.
Took my Movado watch in to get the stem and crown replaced. They did a perfect job and I’m thrilled to have it back looking and working like new again.
Cant recommend Jerry highly enough. Hes a master at his craft and an all around great guy. Customer service at its highest level.
I highly recommend this great small business. A year ago they came to the house to clean and repair our family heirloom grandfather clock, took in a 60 year old pocket watch to have it repaired and today took in another family heirloom to get and estimate to clean and repair it.We gave always had what we consider great service with fair pricing.
Outstanding customer service with a smile! They went above and beyond ! So if you need a watch or clock fixed I highly recommend!Thanks for making my visit a great one! I will definitely be going back for all my watch repairs or purchases!Ps. They also buy broken watches and clocks.
Whether you need a simple battery change or have a difficult watch to service, there is no question this is the place to go. Jerry serviced my Speedmaster reduced when other watchmakers turned it away. The staff is incredibly knowledgable and carry both new and vintage watches in stock. Give them a chance to earn your business, and I can promise you wont be disappointed!
It was a great experience!!!! The young man that helped me was very helpful and was able to size my watch appropriately. They used masks and kept my watch clean. I would recommend them to anyone. Great customer service
Really helpful! Brought in with five broken watches and walked out with two working, two with a plan to repair and one to throw away.Will DEFINITELY go back for both new watches and service of existing.
Awesome craftsmanship and always Great customer service
First time using their services. Had a need for my grandfather clock to be fixed. Knowing the pendulum was damaged I brought that in for repair. They were able to get that fixed but when I took it home and put it in the clock, the clock didnt run properly. It would run for 10 minutes and stop. They were kind enough to come over to my home and see why fixing the pendulum didnt get the clock working properly again. It was a very simple fix, taking him about 5 minutes, and now the clock is running great. I really appreciate their going the extra mile. Would highly recommend.
Took my Citizen brand watch here, as their website says they will service them. Was told that the particular watch could not be serviced by them because the model is a perpetual calendar type, and their circuit board makes them a pain to service.Why say youll service the brand if we of their models cannot be serviced by your store?
Took them a clock that another clock repair business in town said couldnt be fixed. Guess who fixed it? Watch & Clock Junction. Why could they fix it when no one else apparently could? Because they took the time to actually look at it and figure out a way to repair it. If you have a broken timepiece. Go here first.
Great work and then some.
Stopped in and bought a NATO band. Met with one of the principles, a very knowledgeable and down to earth guy by the name of Jerry. I highly recommend these guys and will be bringing them all my watch and clock business.
Great service and prices!
I had my antique clock repaired and am happy with the results. Friendly staff.
Very trustworthy, U can leave ur family watch or clock and never worry about it, U really do feel safe leaving Ur valuable items
Other watch shops arent this down to earth and fixed my watch for so cheap!! My favorite watch was fixed very quickly. I felt so naked with out it. It works like a charm now. Thanks guys!!
Had an heirloom clock repaired there. The staff was friendly and knowledgeable. I highly recommend them!
This guy is the best. He fixed my sons watch that we didnt even buy from him and refused to let me pay him. Ill be back with a significant purchase in mind. Help me I appreciate it, help my kids,,,, Ill never forget!
Gerry and Doug have always done a superb job keeping the vintage watches in my collection maintained and running on time. Gerry even went above and beyond when he tracked down a specific vintage watch so that my wife could present it to me for our 10th wedding anniversary. Their customer service is second to none, and the quality of their work is far and above anyone Ive dealt with. I highly recommend these guys!
My Grandfather was a waist gunner on a B24 Liberator during WWII and while in Europe he fashioned a lighter out of a spent .50 caliber shell. I inherited the lighter this year and it was in terrible shape and was very rusty and corroded. I didnt have much hope that it could be restored to working condition but after a week with the fine folks at Watch and Clock Junction it was fully operational and it didnt cost me an arm and a leg. Very friendly service and he knew as much or more about the piece than I did after one look at it. Highly recommend!
The only place in Iowa that is truly a repair shop and the only place I’ll take my timepieces.
Excellent customer service, quick and thorough. Great staff!
Jerry and Dawn are super genuine people and will take the time to help you find the right watch. Highly recommend this family business!
Greatest repair shop ever.👍
Very nice and genuine people. Thanks for helping me fix my favorite watch
Knowledgeable staff. Talked with Jerry there and he helped us pick out a watch for our daughter. Very passionate about it.
Fixed my cuckoo click while I waited, and didnt charge me because it was such a quick, easy fix. Beautiful clocks and watches on display for sale. I will be back!
Good food, great service, with nice people.Very clean and well kept.
Excellent customer service. Will always have all my watches serviced here!
Very friendly and helpful, many watches and clocks to choose from
Always friendly staff. Taken care of quickly
I defenly recommend this place great service/ fast /and afortable Im satisfied.
The owner is the best! Gem City Alumni!
They are fixing my grandfather clocks. Very nice people.
I cant say enough good things about the good folks at The Watch & Clock Junction - their customer service is friendly and amazing. VERY knowledgeable about my 1960s Accutron Spaceviews, and Bulovas in general. A very tidy and organized business with good prices and the ability to fix some of the toughest projects!Highly recommend!
Got a battery. Very helpful staff
Awesome family-run business and the best watch and clock repair shop in town!
Good folks... Great service
I live in Johnston and I took my clock to this place bc a dead bug was between the outside glass and the numbers/dial of my clock. I was told they could not help me bc a special tool was needed to work on my clock. I took my clock to another repair shop to see if they had the special tool to help me out.Needless to say, this shop was able to help me out and it took all of five mins. The special tool needed?? A Phillips screwdriver. Sounds like a very specific special tool SMH
Very knowledgeable staff, helpful, personable and reasonably priced.
Affordable quality repair and clock sales.
Great and fast service. Low Price.
Great help and very knowledgeable.
Great service.
Great place! Great people!
$20 to fix my Citizen Eco-Drive watch!