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Volunteer Pawn
718 W Walnut St, Johnson City, TN 37604, United States
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Volunteer Pawn
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Je
Review №1

Very pleased with trade for new CCW. Prices are competitive with large online resources. Knowledgable and friendly staff. Will be back for more.

Aa
Review №2

Volunteer pawn picks and chooses who they give GREAT SERVICE too!! not a pawn shop I recommend ANYBODY who truly believes in genuine customer service.....I went to Craigs pawn however and got the exact opposite response. Havent stop going since🙌🙌 no we doesnt sell guns but he will negotiate with you and treat you like a human being

Da
Review №3

Fair prices and the staff is friendly and knowledgeable.

Ju
Review №4

I bought a guitar and I am for my son for his birthday and a ring for my wife the same day. Very good customer service they treat you like a family member. Very good deals and Ill be going back. O very good selection on any kind of gun youre looking for.

du
Review №5

Great service and the staff is amazing. The negative reviews are because a group of people are trying to ruin this mans livelihood. They’re pathetic. They do not pick and choose who they serve even though they have a right to refuse service to anyone. We should all support this business against the mob. It’s just a small group of people lying

Cr
Review №6

Fantastic pawnshop ! Employees & owner super friendly. They treat you how you treat them! I love going here

Al
Review №7

Low ballin pos...save your time use fb marketplace

Ka
Review №8

I have bought several things from this business. Always kind and professional. Very cheap prices, and good quality!

Ro
Review №9

Excellent business with great products who stood their ground against a hate group trying to buy firearms. Definitely support this place.

Ch
Review №10

By far the best pawn shop I have ever been to. Bought everything from power tools, portable speakers to camera equipment. Very courteous and knowledgeable employees. Also, several times I asked if they could do any better with price, they have come down some. Thank you Volunteer Pawn for always making my visits welcoming and rewarding for all the great buys you offer.

Jo
Review №11

Hey these people are like family from the moment you enter their doors!!! Very fair and great pricing!! I would recommend these people to anyone in need of their services!! On my way to check out some new stuff!!!! 😃

Ch
Review №12

Went there to find a small handgun for a Christmas gift. They were helpful when I asked for it, but thankfully, kept their distance when I was browsing the store. Im not a fan of being asked a dozen times if I need help when I just want to look around, so if youre like me, this is the place. Their prices for what I was looking for are probably the best around. Definitely check them out.

Ra
Review №13

An awesome place to shop for things you need. GREAT customer service 👍

Pi
Review №14

Great group of people. I would buy several guns from them EVERY payday, if I could.

De
Review №15

Looking for great deals they have them. Top notch folks .

Te
Review №16

Horrible establishment, they racially profile their. customers and treat you like gun on the bottom of their shoes. Overpriced and very rude. Avoid this place at all cost

Jo
Review №17

Absolutely awesome group of people and awesome service and will support them 100% against terrorist thrash aka (new Panthers) who are a perfect example of homegrown terrorists.

na
Review №18

Great morning at the Volunteer Pawn.Very friendly and great prices.

Ni
Review №19

Its a pawn shop, expect the lowest of the low in their ownership

Ey
Review №20

No ammo unless you buy a firearm from them. What a joke 🙄 😂🤣...Way to go under

Jo
Review №21

One would think that people that run a business would be friendly to their customers. Not at this place. I’ve been there three times and every time they act like it’s a bother to answer a question or request to see a product. I’ll take my business elsewhere.

JJ
Review №22

I stand behind you guys 100% dont let these little brats try to run over you

Si
Review №23

One man cares about the safety and well being of everyone. I highly reccomend Volunteer Pawn.

Au
Review №24

I have never been treated so unruly at an establishment. The customer service was unprofessional and the prices were not reasonable.

Aa
Review №25

Nicest pawn shop in the tri cities with fair prices. These people stand for what is right, and what they believe in.

jo
Review №26

They are great people to do business with. Its pathetic that people try to ruin a business based on rumors.

Ti
Review №27

I’ve bought several things from this business. Just went and got the old lady a new diamond ring for Christmas . All I can say is if you want quality jewelry and not the markup go to Volunteer Pawn !

je
Review №28

Great place to deal worth ,fair prices ..great people to talk to

Re
Review №29

Very friendly staff.Helpful and had knowledge on the product.ill be going back

Ca
Review №30

Ive never been to a pawn shop that treats you like family !! I dont buy anything new and love a good bargain , so I dropped by to check it out. As soon as I walked thru the door I got a hello and a sweet dog walked up and greeted me. Their selection of tools, guns , jewelry and everything else is clean and displayed great . If youve not been your missing the bargains !!

Jo
Review №31

Had a great experience with these guys! The Jeweler was especially helpful. I even bought a weed whacker from them and it works great!

NE
Review №32

Very dishonest group of individuals, be careful giving them your business

Mi
Review №33

I have bought multiple items from here. They have always been great and easy to work with. Give them a try and go see what their service is like for yourself.I highly recommend them.

Ca
Review №34

Excellent customer service! Thank you!

Am
Review №35

Really fantastic experience today :) thanks :)

ch
Review №36

Best pawn shop in the tri cities !!!! Great people to work with .....

Co
Review №37

Amazing Staff, great selection, best in area!

ti
Review №38

Have used them since they was at old place they have always been very fair to me very nice people

Am
Review №39

This place has no heart or customer service obviously, because I brought my son there to buy a laptop for his birthday. They were about to close and I was $10 short, my son was with me. I asked for them to please wait 5 minutes so I could get the rest of the $ from home. I live literally right down the road. He looked at me and my son and simply replied no. If you could of seen the look of disappointment on my sons face, anyone with a heart would have waited 5 extra mins. Needless to say me and my son left there in tears. I would never buy anything from this particular pawnshop, due to the horrible service I received.

Co
Review №40

Wasnt allowed in due to race. Enough said

Jo
Review №41

Purchased some tools there they seem like good folks and they gave me a fair price, much better than I could’ve got on Craigslist or most fleamarkets or auctions for that matter.

Be
Review №42

A good place to pawn your stuff when you need money

Li
Review №43

Clean store, staff helpful.

To
Review №44

Great place, great merchandise.

se
Review №45

I was offered 185$ for over 500$ (at spot) in silver. I wouldnt reccomend going here if you are trying to sell at a fair price.

Tr
Review №46

Nice guys, helped me quickly and made it easy to sell my item. Gave me a fair price without a lot of negotiating which was appreciated.

Br
Review №47

Walked in with cash ready to go. Looking for a set of golf clubs. Well, the 2 sets they had were tucked behind a counter and not visible unless you go looking. After 5-10 minutes, none of the 4 or 5 guys working behind the counter cared to greet me much less help me. Shortly after i got there, 2 guys came in and started talkin with the employees. He got what looked to be a power tool of some sort. I didnt really see it too well. So after the lack of help, i will NOT be returning and would encourage anyone else to not waste their time.

Ch
Review №48

Best shop around.. I drive past 3 in Elizabethtown to go this one in jc... That make u feel like fam not trash

As
Review №49

Wanted to sale my gun and they questioned me like I was some theif that stole it. After showing them permit they left me standing there for 30 mins. Didnt take any information about the gun. And then wanted to give me 150.00. And it was a 800.00 gun. Screw that

Ge
Review №50

Hard times got me, so, I went to pawn my brand new Dewalt set of tools that Id just pay 300 bucks for ( 20v driver, drill and reciprocal saw 3 batteries, charger, set of driver bits and set of drill bits, oh... And carrie bag) they only lend me 50 bucks for it... Can you believe it? Anyway, I was in need so, I said ok... I did it about three times, then the last time I went to get my stuff back, surprise... The saw was missing, they questioned me about it, like if I was Houdini and puff... Well, they got mad, but they have no other choice but to pay for it, they asked me if I wanted another one or $100 I told them whatever was fine with me... They ask again, saw or money, finally said money.... Boom, they look at me like What????.... The lady (I think manager or owner was pissed like Id just committed the biggest sin of all, they lose my tools and got mad at me for wanting everything back... FROG THEM I dont care what do they think they are, rude, irresponsible and full of herself that lady was whoever she is...

Gl
Review №51

Extremely Rude. Prices more than retail. They wont be there long. Power of the people will always prevail, bad news travels twice as fast as good.

As
Review №52

This place is decent. I have pawned here a few times. The biggest reasons I am only giving 3 stars is because the very first time I pawned anything here I pawned a 2 month old PlayStation PRO that I paid $500 for. The rude worker said Ill give you $80 but thats the most I can do. However, my Uncle pawned a PS4 PRO identical to mine, also it was his first time ever pawning anything as well, and they gave him $125. Also, the lack of customer service skills in this place makes me not want to return. IF YOU PLAN ON PAWNING ANYTHING AND WANT A GOOD DEAL AND TO BE TREATED EQUALLY AND WITH RESPECT GO TO CRAIGS PAWN SHOP IN THE SHOPPING CENTER WITH SALAVATION ARMY..... THEYRE 100 TIMES BETTER THAN THIS PLACE!!! I would have only gave this place one star had it not been for them holding it another 30 days for me and when I went to pick it up the young man was actually polite.

Tr
Review №53

Great place good deals

Co
Review №54

Very nice and very helpful. I will go again!

Ac
Review №55

The absolute lowest loans in America. I have 2 guitars that I have pawned several times in 4 states over the years and got $150 ... These guys offered $30 each. What a joke.

Me
Review №56

They are very fair and try to help as much as they can to help you.

el
Review №57

Rude to customers no help at all went their a few weeks ago for an air conditioner will not lower prices even if item is not worth it very rude went to Craigs ez 2 pawn today and they are wonderful and just right down the road recommend you go their for any services they are fair people

Jo
Review №58

Horrible, PAWN Shop So Called owner was very Hostile. CANT RELY ON A VERBAL AGGREEMENT ANYMORE> GREEDY> THIEFS.

Jo
Review №59

Horribly overpriced. Example: Amazon Firestick $39.99 new retail. This place had it for $60 used

Ba
Review №60

Dont go here

Ha
Review №61

I always come here when I need my rings sized. I dont trust anybody else!! 😁

la
Review №62

Tried to give me $40 for ½ carat diamond earrings. Do not take your jewelry here. A joke.

dp
Review №63

One of the no customer skills, no personality person i have ever encountered anywhere. Dude about 50-55yrs old black hair. Just pitiful. If he is this way and he was the 3 times i have been in the place. I wont be back in the place.

le
Review №64

There’s roaches everywhere!! The workers spit on me!! Prices are outrageous!!

Ke
Review №65

What a pawnshop that doesnt take firearms? Are you kidding me? What a joke!

MK
Review №66

Was gonna pawn my 1yr old 51 flat screen but listing to 1 worker being very rude to a customer I went to Craigs rt down the rd & was treated with Respect.

Ch
Review №67

Honesty offends people but not me thanks to the so called rude people who helped me

Tr
Review №68

Tried to give me $20 for a full 1080p TV. Youre better off putting your stuff on Craigslist then going here.

De
Review №69

Defend the American rights thank you

An
Review №70

They racially profile customers

Th
Review №71

Very rude and they have the attitude of a saltine cracker i would never go deal with them they try to low ball you and have prices as much as retail in stores

Ka
Review №72

Best Pawn Shop Around!!!

ab
Review №73

Went to original store than typed in address on door than brought me all the way to elizabethton worst pawn store Ive been to

Ki
Review №74

Terrible customer service. Poorly priced items. Low ball offers. Should only be a gun store.

au
Review №75

Words cannot describe how bad this place is they try to take advantage of everyone. I dont know how they sleep at night. Beware people they will screw you.

Je
Review №76

Do not shop here

Ad
Review №77

Meh

Un
Review №78

Good Customer service

St
Review №79

Enjoyed my visit

Lo
Review №80

Horrible place

Information
7 Photos
80 Comments
2.9 Rating
  • Address:718 W Walnut St, Johnson City, TN 37604, United States
  • Site:http://www.volunteerpawn.com/
  • Phone:+1 423-631-0757
Categories
  • Pawn shop
  • Gun shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:10AM–3PM
  • Saturday:Closed
  • Sunday:9AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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