Auto Electric Company
2814 W Market St, Johnson City, TN 37604, United States
Review №1

The people at Auto Electric are so-o nice. Brent has been my repair guy for several years now & hes great at explaining details of whats going on with my car.. They are also good at scheduling, getting rides or any concern until my car is fixed. Its good to feel you have a secure place to take your car. You get the sense that they are skilled professionals and fair. Very good for the industry.

Review №2

Auto electric has always been my go to in auto service. Theyre very busy so expect a wait time, because good service takes time. Friendly helpful staff. Good bathroom, soft toilet paper.

Review №3

Rob Sr. and Rob Jr. are awesome. They have a great group of people working for them. They will help you trouble shoot issues with your vehicle to an extent. Not like a dealership or some other repair shops around here that say,well if you need something done you just bring it here well look at it, then charge your arm and a leg. Theyll work with you on trying to fix your problem. Im also handicapped. They have got handicap access. Their parking lot is a little snug, but that shows me that a lot of people go there. Theyve treated me great every time Ive been there. Ive been trading with them for well over 20 years now.

Review №4

Out of the 6 places I took my vehicle, including toyota of bristol and Kingsport, they were the only place to figure out the issue with it. My vehicle had been down for 3 months before I took it here. They took their time pinpointing the issue, and fixed it within 2 days. Highly highly recommend!

Review №5

Diligent and persistent. Great customer service.

Review №6

Highly recommend!!! Very fair and honest

Review №7

Fast and friendly service at a decent price

Review №8

They were professional and I was pleased with my oil change and it was done in timely manner. The mechanics are always friendly and very informative.

Review №9

Unhappy for the first time had to have to have another car repairer had to it redone.

Review №10

Great place Rob is a great guy and knowledgeable. And they treat you right

Review №11

Talk about miracle workers! Weve had mystery electrical problems just mounting over the last year. Weve tried many parts and about drove ourselves crazy trying to figure out what was wrong. They had it diagnosed in an hour, fixed by the next day, and the price was absolutely fair. I highly recommend them!

Review №12

Quality and timely service.

Review №13

It they cant fix it crush it

Review №14

Rob and his crew at Auto Electric are just absolutely the best. My dad and I have been taking our Jeeps and various vehicles to them for years and they have never once failed to impress us with their knowledge, quality of work, and cost. We will always go to Auto Electric and recommend them first everytime!A cool story. We once had a 96 Jeep Cherokee that had an electrical problem that no one seemed to be able to fix but they could sure charge us for it.We took it took 4 different shops around before we knew about Auto Electric, finally one of our Jeep offroad buddies recommended Auto Electric. We took it there, told them everything, they called us back in half an hour and claimed it was fixed and were only charging us for a half hour of labor. We didnt believe it was fixed that cheap and quick after all the money we spent. We were wrong!!!! They have had our business ever since!Thanks Rob and crew for all the great work over the years!

Review №15

10 years ago took in a van with an electrical problem.. The owner identified the problem immediately, made the repair in the parking lot, and I was in and out in less than 10 minutes, and there was no charge for the service. No problems requiring service at Auto electric until now. Made an appointment for an older car with a battery which would go dead overnight and have to be jumped off each morning. Dropped the car off for the appointment at 4:50 pm the evening before the date of the appointment. Received a call by 8:30 am after telling me the problem was located and resolved. Highly recommend. Quick, professional, and quality work.

Review №16

We always get excellent service here.

Review №17

Very happy with the work thay do for me

Review №18

$999.47 to hack my harness and still didnt fix the problem, was gonna take it back and they said I would be charged again. No thank you. I fixed it for $40

Review №19

Good work, just way to expensive.I ended up taking the coustomers car that the didnt fix

Review №20

Great job on my front breaks. They could have sold me rear brakes, but were very honest stating the pads were only 50% worn. A mechanic I can trust is gold!

Review №21

Very thorough and honest. Highly recommend

Review №22

I had a car repaired at this business several months ago and the repair was done to my satisfaction. But an issue came up the second time the car was driven after picking it up. When I called to ask about it, the person I spoke to was very rude. He denied any possibility that it was something to do with the repair. All I wanted them to do was check it out. He finally said bring it back and we will check it out next week. After dropping the car off I spoke to a very nice man who had an idea what the fix might be. Next day the rude person calls back and says no - you were wrong, the two mechanics (both of whom have more than 30+ years experience working on cars) who told you this were wrong.This man should not be allowed to talk to customers on the phone. He may be a great mechanic, he may be the owner. Honestly I do not know who owns this business. But I would never allow someone to talk that way to a paying customer.

Review №23

Great guys and a lot of help. Fixed my tail light and the price was extremely far. I will be taking my vehicle back for any issue that need to be fixed.

Review №24

Fantastic auto repair they are honest and do amazing work these are the folks I go to for any auto repairs I cannot reccomend them enough

Review №25

These people are great: I have been a client for several years. They bend over backwards to accommodate my questions, my schedule and my need to keep by car running.I read the previous review by a supposed disgruntled client, and for the life in me, the scenario that this person has painted simply does not make sense.As I have said these folks are honest to the day is long. I only wish I had brought my previous car to them, as it probably would still be running. They are this good!I am adding three years later, an update. My car just broke down at 3 pm today. They were able to get me in at 3.15 pm. This is how helpful they are. They knew I needed the car for an important event the next day and they stepped up to the plate and delivered!

Review №26

Was heading out of town on May 31st, it was last minute, and the owner, Rob, squeezed me in for a brake job. He also did a few other things to help with the trip. Sorry for the late review, these guys were swift, professional, and did a fabulous job!

Review №27

Auto Electric is the best. Ive trusted them with all my vehicles for 25 years. I wouldnt go anywhere else.

Review №28

Great work

Review №29

Rob and Rob have been outstanding to work with! I refer them to all of my friends and family!

Review №30

I have to admit that I was a little hesitant to take my car here because of a bad review that I had read but I was VERY pleased with the service and value. I had a complicated issue with a headlight on my Lexus and they worked with me, even let me buy my own parts to bring in to them to save me money. They were thorough and checked in with me often to make sure I knew what was going on with my car. The labor price was fair and I will definitely be going back for service in the future.

Review №31

I highly recommend these honest mechanics! I wouldnt take my car anywhere else.

Review №32

Great service at a great price..

Review №33

We have trusted our cars to Auto Electric for many years. Great people and expertise. Never any issues. Would definitely recommend this company.

Review №34

These are REALLY bad people, very rude and combatant. They did NOT fix my car nevertheless charging 116.00 just for finding out they cant fix it.I understand if you ask for diagnostics you should pay for it but I did NOT ask for that, I asked it to be fixed, but they dont care, you still will pay them 80$ an hr for looking at you car.

Review №35

Great people, do very good work, know what they are talking about, are honest, do NOT price gouge, dependable, etc. I could go on and on but if youre looking for a mechanic that will tell you exactly what you need and get the job done right this is the place to go.

Review №36

They are the best, great work that you can depend on. Have been a customer for years & so was my father.

Review №37

Quality honest repair at competive pricing

Review №38

Did a great job on my blazer I’ll recommend them 👍

Review №39

Good service, open communication with their customers

Review №40

They know what they are doing excellent mechanics a little pricey but well worth it

Review №41

They have the knowledge to work on vehicles.

Review №42

We have dealt with Auto Electric for about 10 years they are always courteous And thorough and knowledgeable and honest

Review №43

These guys were fast, went under price on the estimate and were super friendly. Definitely recommend them.

Review №44

They are knowledgeable in some areas but can price gouge and retell you that you need things replaced that dont need replaced or repaired

Review №45

Very good at what they do which is about ever thing on a car

Review №46

Ordered a part 2 weeks ago. Called a couple times and was told everytime someone will call me back. Still not heard from them. We not a good experience for me...

Review №47

Good work aint cheap...

Review №48

They always solve my auto problems fast and they can rebuild alternator, starters and fix anything I have needed so far even wiring on farm tractor

Review №49

Great service checked our vehicle out, called us to let us know the problem, & fixed it all in the same day.

Review №50

Always a pleasure to do business with.

Review №51

Place to go for auto electric problems

Review №52

Good, decent auto mechanics.

Review №53

Good honest auto repair.

Review №54

Great place, knowledgeable

Review №55

Friendly staff

Review №56

They suck to busy

5 Photos
4.4 Rating
  • Address:2814 W Market St, Johnson City, TN 37604, United States
  • Site:
  • Phone:+1 423-926-0587
  • Auto electrical service
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
  • Wheelchair accessible entrance:Yes
  • Oil change:Yes
  • Mechanic:Yes
  • Appointments recommended:Yes
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