I do NOT recommend doing business with Aluminum & Glass Systems.I was given their number to replace a few broken window panes in my double hung windows. After playing phone tag (which is OK), Tim came out to my home and took measurements. Understanding that the following week was a holiday, he made it clear that they would not be able to get to the job until the week after (again...perfectly acceptable). After repeated calls to Tim, he finally committed to completing my job on a Friday. Living out of state, I trusted that a business would stand behind their commitments. The following Tuesday I called Tim to ask for the final bill and how the job went. He told me cant do it and that I would need to go elsewhere. I told him that this would have been nice to know weeks prior, but he claimed that he was entirely too busy and wouldnt be able to do the job.Dont bother calling him, for they wont follow through with what they commit to! I even offered to pay him more!!

I have been dealing with Tim for several years. His price is always good and his work is great. He is a busy guy so can be hard to get ahold of some times.

Answering the phone or having a way for customers to leave a message at 2:30 PM, would be a good way to do business.