Took my car in for a checkup, said my engine was failing because unfamiliar whining noise. Took it to another dealer, everything was good and got it serviced. Think mechanics was just wanting money without diagnosing anything.
This dealership somehow erased all of its old reviews in an attempt to increase its score. To summarize my experience: This dealership treats you like a king/queen during the purchase process, but when you have a problem -- you are all but forgotten as they have already moved on to the next victim...oops, I mean customer!!!
My car was at the service dept a month. When I picked it up they had not even checked the tire pressure. I thought all service centers checked the basics but not here. They did repair what it was brought in for but no one I spoke with seemed to be knowledgeable. Worst service experience ever!
Great deals going on. The salesman was great and knowledgeable
A joke. Took my car there and they had it two days and didnt do a thing to it.
Very nice respectful people. Loved the experience.
Frank in the service department deserves 10 stars
Address:3700 Bristol Hwy Suite A, Johnson City, TN 37601, United States