user
Two Men and a Truck
9450 Philips Hwy Ste 1, Jacksonville, FL 32256, United States
Appearance
Two Men and a Truck
Comments
Me
Review №1

This is the 2nd time I’ve used Two Men and Truck, both times the office staff was incredibly friendly and the movers very efficient and speedy.This second time Casey and Isaiah were excellent! They were both so polite, quick, and detail oriented. Before leaving they checked all the pieces were off the truck and made sure everything was set down where I wanted it. Great job!

Na
Review №2

Really enjoyed the help they provided. The moving team was punctual, attentive, and friendly. They took care of my things. The office team was very professional as well: they called to check how my move was going and if I was satisfied with the experience. All in all, very professional and responsive team and I am thankful for their assistance in helping me move!

He
Review №3

This was the best moving experience ever! We had to move Mom out of town and the guys were incredibly polite, helpful, careful and didnt waste any time. Thank you!

tr
Review №4

FIRST and FOREMOST, they charged $1200 to move a ONE BEDROOM apt (local move within 5 miles). We didn’t approve of the charges and they said they would adjust it but instead STOLE the money from our account without additional communication. We (me and Nicole T.) used them yesterday to move a one bedroom apt. We were quoted for 3 hours at $200 per hour. At the end of the day, it was 5 hours at $1237.19. Why was it doubled? Well, their truck battery went dead and they sat in the parking area of our apartment building and had to wait for someone to come and jump them (they charged us for that!). Also, when I say a one bedroom apt, let me be clear, it was a queen size bed, one sofa, a coffee table, night stand, large mirror, 2 bar stools and some storage bins. (We actually used the storage bins versus using boxes so that it would be easier to stack and move). We didnt have a dining room table, no dressers, no desk, no entertainment unit....none of that. The largest item was a sofa. And it was $1200!!! We have video (which we will post) of them standing around on the truck. They would take down a few items at the time on the elevator versus packing the elevator and then unpacking it. They didnt even have to move the stuff to another home...it went into a storage unit that was less than 5 miles away. We have a photo as well of the truck when they packed it...it was only a quarter full (thats how very little items they had to move)!!! We called and got a manager on the phone to let them know how slow the workers were going and they said that they would reach out to them. They also promised to adjust the bill to make up for the time they sit there waiting for the battery to be re-charged, etc. Bottom line, I dont know how they have such positive reviews on this google review board. Apparently their customers are not used to truly good service. We have moved often in our lives for jobs, etc, so we know the difference. We beg all of you to avoid this company at all cost! We will be working with our friend who is an attorney to recoup some of the money that they stole from our account. Its funny, their hold music (which we heard a total of 4 times yesterday due to having to call in to them for assistance) says that they are a company that treats people based on the grandma policy...well if thats the case, they need to be arrested for elderly abuse. They are abhorrent.NOTE: Go to Yelp if you want to see the real reviews. I didnt check Yelp and should have.

Al
Review №5

Very professionals and listeners, they were very fast, careful and attentive to my preferences. GREAT JOB TWO MEN AND A TRUCK!!! 🚛

Pa
Review №6

Absolutely terrible experience with these guys. They broke a pretty expensive ceramic grill that I have and are taking no responsibility for replacing the grill when parts turned out to not be available. Dont believe for a second they will treat you as theyd want there grandma to be treated, this is completely untrue. They did send me money to buy a replacement part (not thrilled this became my responsibility) due to supply chain there is no way to know when or even if, the parts will become available. Again, after THEY broke my grill, this is MY problem. Spend more money elsewhere, its worth it. They should be ashamed of themselves, but arent.

Li
Review №7

We had an excellent experience with this group from start to finish. Taylor Bohannon was professional, helpful, and responsive in planning the move, even with changes in the date, and the cost was reasonable.On moving day, Lexie and Carlos were excellent--very capable and patient, even given sometimes complicated instructions as to loading and unloading orders. The end result was great, and much appreciated. The personnel at the site for purchasing moving boxes were also very helpful and responsive, even with a few returns. I highly recommend this organization in all respects.

Ke
Review №8

Absolutely fantastic experience. The movers were extremely professional, careful, and worked quickly. The office staff were fantastic to work with and had everything under control. Couldnt have gone smoother, and way under the estimated price. Really felt like they had our best interest in mind. Will use them again without question.

Ja
Review №9

Two Men and A Truck have been great from the beginning. We changed our closing 3 times and they accommodated us each time. Griselda was great and willing to work with me the entire time. The movers were excellent and took care of our furniture. We have 3 pets and they worked hard to get the items out of our bedroom first so we could move the animals from outside to the bedroom.

Br
Review №10

On time, quick and efficient. They guys took care of my stuff and got me moved in smoothly. Pleasure to work with and will be using them again in the future.

Ka
Review №11

Our experience with Two Men and a Truck was great. Kasey and Zack arrived on time and got straight to work. They were friendly, through, fast and were careful with all of our stuff. They finished faster then the quoted time which was nice. Would definitely use them again and would recommend to friends to use!

J
Review №12

I had 4 movers and 2 trucks come to my elderly mothers house to move. They arrived late, ran off the driveway onto the grass. They apologized and took photos of the damaged lawn. Two of the guys were working at a regular pace (1 wrapping furniture the other moving boxes to the truck) while the other 2 were not (one standing in the truck waiting for boxes to be delivered to him while the other walked around the house). Once i called the office and told the manager that Im paying a hefty price for this move and this is unacceptable they sent out a manager to the house then SUDDENLY they moved with a purpose. Took them 1 hour once the manager arrived to load the 2 trucks! That was at 4pm. Now here we are 8:43pm... theyre at the storage place unloading. They broke an elevator and are STILL currently emptying a second truck. They have been goofing off and playing with the moving carts in the storage facility. The office manager at cube smart had to tell them multiple times to be respectful of the property. The office manager stayed past closing time but she said she had many opinions about the movers unprofessionalism but wanted to keep her opinions to herself to remain professional herself. As I write this, theyre still there with my elderly mother and my sister and Im beyond livid with how this crew has been today. I only have nice things to say about Nate and Ben. The other 2, not so much. The 2 men told the other 2 men that theyre not gonna spend the evening babysitting them... within earshot of my mother and sister. So even they were getting annoyed with each other. Side note, there is no after hours customer service to talk to after 5. So if you have problems with them after hours then your stuck. At least the storage facility had an after hours call person about the elevator. Having done military moves myself, Im pretty disappointed in how this move went for my elderly mother and my sister. The storage facility even said they will be sure not to recommend companies that dont give their customers good service. So you bet I told them who moved us today.Edit: to add photos of a mover skateboarding on the storage facility equipment, and how they stacked belongings carelessly to the point that all the boxes came crashing down, including glassware. Seeing the boxes all over the floor was devastating to my poor mother who worked her whole life to simply be able to have nice things. What a disgrace, we are incredibly disappointed.

Ca
Review №13

If I could leave zero stars I would. They damaged the desk they were move and an office wall. I ended up doing it myself while they watched. They were unprofessional and incompetent. I asked management to call me and they didnt. Then they charged me more than double the quoted price. I used them before and the service was great. This time the service couldnt be any worse. Dont use them. They clearly are having issues with staff and service.

To
Review №14

Our movers Carlos and Chad did an excellent job. They were both careful with our belongings and courteous throughout the day. The office staff was clear and communicated well. thank you.

Co
Review №15

Great experience with Two Men and a Truck. From start to finish, the individuals I worked with were responsive and professional. We finished more quickly than the original time quoted and the moving team took care to not damage my furniture being moved. Would definitely use again.

Jo
Review №16

Top notch professional team of movers. Took care of our move from Miami to Jacksonville with care and a great attitude. Orlando and Anthony are the best professional movers and did everything to ensure it all went smoothly from start to finish. Highly recommended!!!

Ar
Review №17

Moved into our new home and our movers were the best. They carefully moved our things and worked hard and fast. Our A/C stopped working in the new house and the movers still worked diligently. This is our 5th time using this company in FL. Love them!

De
Review №18

Easy to book for literally next day service. Guys were friendly and professional. Came on time and completed my moving needs. I would use them again.

Th
Review №19

Our team from Two Men and a Truck was fantastic. They were friendly, and very quick, and made our cross town move a breeze.

Kr
Review №20

Two Men & a Truck is a great local company that provides quality moving services. During my move, the movers were hard working and pleasant to work with. The owners care deeply about the Jacksonville/Northeast Florida community. I would use Two Men & a Trucks services again.

rt
Review №21

The two men, anthony and bock, were very professional and very considerate with the move. i would highly, highly recommend two men and a truck

Al
Review №22

We used Two Men for a out of state move and they were Professional, Dependable and took great care of our Furniture.

Ce
Review №23

We hired Two Men and a Truck to pack up our office space and move everything into storage pods. These guys were awesome! They were in and out in a very timely manner, they took extra care with our fragile items, and took apart big furniture with no problems at all. I highly recommend hiring Two Men and a Truck for any packing or moving services. Reasonable prices and a wonderful customer service team. I cant say enough good things about our experience with Two Men and a Truck.

Am
Review №24

The back office experience could have been a much better experience. I should have read the agreement througly... i was very unhappy each time the office was contacted or another invoice was shared.After a request to revise this review and tone it down... TM&T promptly reimbursed me 3% of the total cost. So now the move cost me $14.35 per mile - over priced for any market.The men who move me were great. Long time to load the truck... almost 10 hours. However because of the back office the delivery was very rushed because they needed to get back to Florida - it took them three hours. Now, i am have found a few damaged items.Next is the insurance company. Compare shop!

Ca
Review №25

The movers were awesome. I have used Two Men and a Truck before and every time the service is above and beyond. If I have to move again this business will be my first call. Thanks again to the awesome team. They moved 69 large boxes and furniture loaded & unloaded in 5 hours.

Em
Review №26

ABSOLUTELY AMAZING!!! I would give 10 stars if I could!! I recommend them HIGHLY!! Not only were they EXTREMELY polite and courteous, but they handled all of our belongings with absolute care as if they were their own!! Griswelda was the person I dealt with to schedule my move, do the estimate, and confirmation and she made my whole experience stress free. The movers themselves were so polite and worked immensely hard. I was shocked at how fast they were able to load and unload our things!! They carried everything to the rooms they were going in, and set up our sectional couch and everything!! I would absolutely recommend this company to anyone, and I would absolutely use them again!! THEY ARE ALL AROUND FANTASTIC!!!!!!!!!!

Al
Review №27

Thank you so much to Raheem and Jared for safely delivering my things to my new place in Orlando! They were professional and very careful with my large furniture. I appreciated them so much ! I highly recommend. Will definitely be using this company in the future. Great rates too !

De
Review №28

Customer service rep was awesome - great attitude! The follow-up call from the general manager was definitely on point!!! The movers were timely, professional, great senses of humor and were very prompt and quick! Definitely would use them again.

Su
Review №29

Two Men and a Truck made my move almost effortless. The moving team, Anthony and Chris were very friendly, respectable, fast and efficient!

Dr
Review №30

Two men did such a fantastic job of our move from Florida to Colorado! From their front desk service to the two movers who helped load and unload all of our supplies, they were always available to take our questions and always ready to help us out. They certainly were not the cheapest option but we really did feel like all of our supplies were packed safely and securely. I would definitely hire Two Men again!

An
Review №31

The two men that moved us were on time, respectful and efficiently professional. The actual time moving was less than the estimate so we were not charged full price. Great company to deal with!

Tr
Review №32

Extremely over priced for a simple move!! I have a one bed room and they were charging me well over 400 for the move 10 miles away.. would not recommend

Y.
Review №33

From my initial call to Nicole from the Jacksonville office to the movers which was lead by Felix; the process could not have been any smoother. Two Men and a Truck handled a long haul move with professionalism and great customer service. I will continue to use their services for any future moves.

Sh
Review №34

The entire team at Two Men and a Truck were great to work with. From Griselda on the phone, the gentleman (sorry, cannot remember his name) who came out to do the in person walk through and Chad & Chris who did a great job moving my entire home from Yulee to Miramar Beach, including antiques, tools and other very heavy items, I could not have had a better experience. I will use this service again in the future.

Je
Review №35

From the time they arrived, the guys moving my furniture, (one in particular), only seemed to care about trying to flirt/chat with me rather than move my stuff in an efficient manner. One mover complained (within earshot of myself to his colleague), about the pet hair on my furniture, which I thought was very rude and disrespectful, and frankly very embarrassing, considering I had already apologized multiple times about it after I could tell it was bothering his allergies.After everything was loaded into the truck, I was told they would follow me to the new location, but while on route they proceeded to disregard the direction I was going and take a wrong turn causing extra time to be added to my move schedule. Once most of the boxes were in the new apartment, I was asked to pay and tip. After tipping I noticed multiple pieces of furniture still had the companies packing blankets and large saran wrap still on them. I mentioned it before they left and I was told to keep it and do whatever I want with it. To me, it felt like since they had been paid for services and tipped, there was no more work left to be done and they were more concerned about leaving early before the rain started.Boxes labeled fragile were left upside down even though I made sure to mark them with proper verbiage and arrows. Ironically my one box labeled books was the only one to get wet during the whole process.The one comment that got to me the most was when I was approached by one of the movers asking why I was moving to a third-floor apartment. I have cerebral palsy, which is visible when you see me walk, and also had my car parked in the handicapped space. He commented that “with my bum leg wouldn’t it be difficult to take the stairs all the time.” I just thought it was extremely uncalled for and tactless to make such a statement. Another moment of awkward embarrassment.Overall I felt the office service was fine but the lack of professionalism on behalf of the movers is enough to never warrant my request for service again.

Ri
Review №36

THE TWO MEN THEY SENT WHERE JUST THE BESTI WOULD RECCOMEND THAT EVERY ONE USE THIS COMPANY

Cl
Review №37

Absolutely amazing service! The movers wore their masks the entire time without having to be reminded or asked!! Very safe with my stuff no breaks. No scratches. No hassle. Just good movers!

Am
Review №38

We needed some items moved within our office. The team arrived on time, they were professional, they asked us if we needed anything else while they were here. Great group of people. Office staff was fast to respond. We will definitely use Two Men and a Truck again!

Pa
Review №39

Exceptional experience from start to finish. The office team was great, convenient scheduling, and when I needed them. The two movers showed up - had masks - and treated my move as if it were for a family member. They were fantastic in every way. Had a few hiccups (mine) with scheduling as it was a four location move... furniture from here to there and between relatives homes... and they handled it with aplomb. Highly recommended... great attitudes... careful movers... couldn’t ask for better.

Br
Review №40

Arrived on time, friendly, and an overall excellent job. Thank you

Be
Review №41

I cant thank Two Men and a Truck enough for such a fantastic job moving my Mother in Law into our home. It was a tough time for her, as she felt her home was sentimental. From calling the office, to the movers coming and graciously reassuring my MIL that her things would be taken care of with care, to fulfilling every expectation. Highly Recommend!

Ma
Review №42

The two men were efficient and I asked for a couple extra things since Im a senior citizen and they were very accommodating and helpful and I would use them again for sure.

Ha
Review №43

This is our second time using Two Men and a Truck. They are professional, kind and wasted no time at all moving our items from our home into our storage unit. They also packed our items into unit so compactly that we ended up with lots of extra space! We will definitely be calling them to move us back in in about 2 months!

Ta
Review №44

We would highly recommend Two Men and a Truck for any move. They were prompt, calling before arriving and were always efficient! There was absolutely no slacking so we felt like we got our money’s worth In the hourly rate. They were very nice and took great care of our personal belongings. Our movers were Anthony, D and Will in Jacksonville, FL and they were all fantastic!

Ka
Review №45

This was the best moving experience I have ever had! The men were courteous, professional, and timely. They kept me informed every step of the way, along with the dispatcher. I will never use another company other than Two Men and a Truck!!

Na
Review №46

Loved the Two guys that helped to move and made it easy. Would ask for them again.

Mo
Review №47

We needed some furniture moved around in the home as well as some placed in the garage for pickup by one of the local charities. The gentleman from two men and a truck were here on time wore masks and were professional the entire visit. Even though some items in my home were upstairs which required a tight turn to move them downstairs they did it without damaging even a single part of the home, not a wall was touched. I would recommend them if you need to move things around in your home that are either too heavy or awkward for you to handle on your own or with one other person.and even though they took their time to make sure things were done safely and correctly they still got done much faster than anticipated. I will be using this company again in the future when we do make our final move.

No
Review №48

This was the 2nd time I used the Jacksonville based “Two Men and a Truck” movers. I never thought they could or would surpass the quality of work from the first move. I was wrong, the three young men were courteous, punctual, professional and a pleasure to work with. As soon as they arrived they went to work. Within 3 hours the truck was carefully loaded. They drove 3 hours to the new location. In less than two hours the truck was emptied and everything was placed where needed. I hope I never move again, but if I do, Three Men and a Truck will be my first and only call.

al
Review №49

First time using a moving company and Two Men and a Truck were phenomenal. After research and suggestions as well as a confirmed closing date and time were received, TMaaT were able to not only schedule within the requested dates provided, I was engaged quickly by their office team, reviewed the item/room checklist, and was provided an overview of their policies and what to expect the day of move. The day of move, I was contacted within 45 minutes of arrival and the team had me loaded and unloaded with no problem. The team went over what could and could not be taken, walked through the home for inventory, and both were very courteous and respectful.A few highlights:- speaking with the office team, TMaaT were highly organized. Their team had information from my online quote and anyone was able to answer questions.- moving team assigned was top notch. arrived at 2:30 and moved in the FL heat, non stop. I couldnt have asked for a better team of people.- TMaaT was very organized, providing everything up front, from engagement to confirmation, arrival, to departure.I would recommend based on their professional nature, quality, and overall cost.

De
Review №50

Christopher and Richard were amazing! They moved my daughter and I on August 3rd. They were professional yet easy going and polite, quick yet efficient. They moved us with seamless precision and a smile. It was such a pleasure having them as movers. They took great care with our belongings and had us moved to our new home quicker than expected. I will definitely use this moving company again when I am ready to move.

Ja
Review №51

I chose Two Men and a Truck for my local move after comparing reviews of other companies online. Im absolutely happy with my choice. My movers were Worthy & Mendez and they were super helpful, polite, and efficient. No wasted time, and they gave 100% during the entire move. Some bedroom furniture was taken down and re-assembled with no problem too. They took care to wrap everything and handled my furniture with respect. Highly recommended.

Mi
Review №52

There was much damage to my furnitureMy desk was dropped. Chips broken off and cracks in the wood. Two door hinges broken that I have not been able to replace. Door to furniture out of alignment. I was quoted way low of the actual cost the truck was poorly packed so they were not able to move all my belongings I contacted a manager He said to send pictures. I sent pictures to the email address on an email I had received from this company and it was returned undeliverable. The first time I used this company they did a great job but this time it was very very unsatisfactory

Re
Review №53

Great customer service. Jared and Raheem did an excellent job moving our stuff in a quick, efficient, and careful manner.

mi
Review №54

I moved from Florida to Texas and was driving my own rental truck. I needed to have it weight/balanced loaded for my long drive and the 3 guys that showed up did a great job with in the time allowed. I kept them feed and gave them water to keep them motivated because I a ton of stuff to move and it was heavy lifting. They did a great job.

ed
Review №55

Highly recommend, outstanding moving team

Br
Review №56

We had a few guys and one truck which came exactly on time! They were very curtious, friendly, and super efficient. No time wasted in getting the truck loaded. I also followed them to our new house where they unloaded everything in a super timely manner. I wanna also applaude the driver for doing an awesome job with backing that large truck into our old property and the new property. You can tell hes experienced with getting into all certain types of property for ease of access. :) thank you guys for making our weekend a lot easier!

Ca
Review №57

The two young men were very professional and fast. I will ask for them the next time

Ga
Review №58

The Two Men and a truck team was fantastic, in time, and professional. Highly recommend.

Ko
Review №59

The movers, Ryan and Rashid, were exceptional. They showed up on time, wrapped and loaded furniture quickly, unloaded with the same efficiency. Great guys.I removed one star because of the cost of the service. I used this company twice in two months. Second time the rates were increased by 25%. I didn’t expect that; especially for repeat business.

Jo
Review №60

The owners and staff at Two Men and a Truck did a great job assisting and moving our customer to her new home in Ocala. We also love that Two Men and a Truck have been there to support the local community! You wont find better movers who care about their customers than Pete and Brenda Ruffing at Two Men and a Truck in St Augustine, FL

Pa
Review №61

Nicole in the office was very helpful and helped me get this move coordinated as it was going to be to more than one location. The two men, Bradley and Moo, who came were on time and very professional. They not only helped with the move, they hauled off items we no longer wanted. At the end of the day, they worked hard and were very pleasant. As a Realtor, I would recommend them to my customers.

Je
Review №62

The drivers showed up on time, with plenty of moving blankets. They listened to my instructions and wrapped all my electronics and furniture as necessary. Took care to make sure nothing was damaged and was where I wanted it placed in the new apartment. Great team and great company.

Ch
Review №63

We hired them to move my mother out of our home and into her own place. We had three young men ( Worthy, Price and Saquan). They did an amazing job and got everything done quickly! They had great personalities and even put up with my 8 year old that followed them around! We would definitely use them again in the future!!

Vi
Review №64

Was quoted for 4-5 hours because that is how long they thought it would take. I had Nathaniel and Isiah as my movers though and it only took them 2 hours. They were fast, professional, and didnt waste time. Nothing was damaged in the move either and I had some heavy furniture. They did a great job.

L
Review №65

Great job moving me from downtown to the suburbs! Always challenges with downtown parking but they did great parking their truck and moving my household items promptly and efficiently. Very hard working team. This is my second move with them, so I would highly recommend their services.

Ti
Review №66

Good communication and very professional. Made our out-of-sate move very easy. THANKS!

Mi
Review №67

I would highly recommend Two Men and a Truck. Very efficient and courteous staff. Guys on the crew went above and beyond our expectations. Very difficult move without an elevator in service. They wrapped all furniture and not one thing was damaged. All this, plus they came in under budget!

Br
Review №68

Josh and Jay were super awesome! They were on time, professional, great at communication, nice, polite and they worked hard, as well as doing the job quickly. They used pads and wrap and kept all of our furniture safe and not getting damage. I would definitely recommend these two hard working guys to anyone, as well as their company!Thank you for a great quick and responsive move!

An
Review №69

The crew that came and did my moving of heavy furniture within the house were so nice and professional. They moved quickly and did an outstanding job. I would definitely use this company again and I would recommend them to anyone. Great job!

J
Review №70

Great service! The 2 guys that showed up worked hard and quickly! They was very punctual and courteous! After using 2 men and a truck I ask why have I never used them before! I highly recommend this company for all your moving needs!

Fr
Review №71

These Guys are Great , arrived on time, Very efficient

He
Review №72

I used Two Men and a Truck last year with no issues. This move was even better. I had three guys who were beyond amazing! I also paid much less than I was quoted because they moved so fast. I love Two Men and a Truck and will continue to use them for all my moves!! I have moved ALOT and Two Men and a Truck far surpass any mover I have ever used!

Pa
Review №73

We had an amazing, awesome, and stress-free moving experience with Two Men and a Truck. Chelsea the office moving coordinator responded to inquiries in a timely fashion. The two gentlemen Chris and Dewayne were extremely professional, efficient and timely. We have dealt with various National or Local moving companies in the past. However none of them have handled our items with the most utmost care, concern and professional packing and wrapping than this A-Team of gentlemen did.

Da
Review №74

One of the worst experiences in my life with a moving company.  From the very beginning to the end, the experience during the move was horrendous.  The sheer amount of disbelief from the disgusting quality of work that was performed from a moving company is simply astonishing and unbelievable.They charge per hour so movers spend an obscene amount of time moving 5 pieces of furniture. Also they will sneak another man on the job and not tell you about additional incurring fees!As soon as the men arrived to the house, the first thing they said was we arent going to be able to move everything today because we done working at 5 pm and cant move anything after 5 pm. I asked them, how does that work if we need everything moved out today? The movers response was You gonna have to get another day to move and pay for it I have never heard of a moving company not being able to move a house out completely in one day.  From the start, I should have known that this was a SHADY company working.The movers damaged walls in the old house as well as the new house we were moving into making large gashes that are not simply touch ups.  They also broke several pieces of our furniture including expensive restoration hardware pieces.  When they broke the pieces, they laughed at it saying that one of the men twisted their ankles and had to leave the job to make up for the damages that we had incurred.  Response was “at least we didn’t charge you for a 4th guy”The movers also made every single excuse to not move anything in the old house.  They refused to move a TV because it was mounted to the wall.  My 78 year old father had unmounted the TV by simply lifting it off the bracket and they still refused to move the TV afterwards! They also refused to move a childs bed because they were they were going to break it! They left so much furniture behind.The way they packed the truck was simply unorganized and only brought one truck for the job.  They spent 8 hours moving 10 pieces of furniture. They also spent an obscene amount of time on lunch break when they know they work per hour.  They also refused to place furniture in the proper position during drop off.  They finished around 4 pm and never showed up to pick up the rest of the stuff in the old house.  The old house literally had everything still left inside.I called the local branch to complain about the terrible job that we had received and their response to the situation was to have more movers come the next day out at a price they would normally charge on a weekday!! What kind of customer service is this! Also why would I have to pay extra money for a job that should have been done properly on day one!  I also paid over 600 dollars form the estimate that was assuming they moved everything!I had a better moving experiences from college hunks.  We had 3 muscle meat heads that have no brain or moving experience where two scrawny kids from another company were so much more efficient  and paid proper attention to our property and did not damage one item.STAY AWAY!!!!Update: Called corporate and they refused to help with the situation. Customer service is horrendous.Paid $1600 for a local move and only had 5% of my property moved. They also lied about everything, Including taking complaints seriously.

Jo
Review №75

Our move was made so easy with Two Men and a Truck! They called to let me know they were on their way. They were on time, friendly, and polite. They carefully wrap-protected our furniture, and they did it fast. These guys dont mess around! They loaded our furniture into the truck and off they went. At our new place they unloaded everything just as quickly and carefully. We will definitely use them again if we ever need to move.

Fa
Review №76

They came late, then they refused to wear face masks despite the COVID pandemic, then they cancelled on me in the last possible second, then they charged my credit card for services that they did not perform, I call that a triple whammy. Would not recommend them EVER.

Be
Review №77

I am so grateful for this wonderful moving company. My husband passed away two years ago and at 80 years old I was nervous moving my belongings from Indiana to Florida. The office staff was very helpful and supportive. The movers, Felix and Chad, arrived on time, was very careful with my furniture and really kind to both me and my dog. They even made sure to leave my recliner as the last thing to load so I would be comfortable. Thank you!

De
Review №78

Matt and Devin did a great job moving us in Jacksonville. They were so pleasant, accommodating, and professional. It was a blazing hot day and they kept up a great sense of humor and steady work. Matt should get employee of the month!

Ab
Review №79

Two Men and a Truck are honestly the best moving company ever. They definitely have the best most professional movers, and made the experience great.

Ru
Review №80

Cinthia Hamer: please see her review from tonight. I am the partner she mentions in her review. I paid for this mess however.... She booked it.The movers also said they were exhausted and it was merely a formality to initial the no damage box. DO NOT INITIAL ANYTHING!!! They would have never stayed long enough to find all the damage that we found and this took time. Dented filing cabinets, torn leather sofas, drywall damage, and the move was not complete. As we completed the move ourselves that took several days more damage was uncovered. I should get a refund of some sort, but of course it will never happen.

Fe
Review №81

Two Men and a Truck will be the company I use for any future moving needs. The office team members I spoke with were all friendly, professional, and very helpful. My movers Felix and Ben were on time and wasted no time getting my oversized items wrapped and moved. The service is fairly quoted and I would recommend the use of their service to anyone wanting to take the pain out of moving. Thanks Two Men and a Truck!

Th
Review №82

I was anxious about getting moved in a timely manner. The movers were able to call me to find out if they could come sooner than scheduled time. Yes.Then move was completed quickly that I saved 1/2 hour charges. Very professional. They took great care with my belongings. Will definitely use them again.

De
Review №83

These guys were great!! I will be calling to use again when the time comes to move. Incredibly professional, polite, and very careful with the furniture. Experts in moving furniture! I observed things that were done I had not seen prior, and it was used to move the same furniture! I will not be using any other moving company in the future!!!!

Ni
Review №84

RUN from this franchise as fast as you can! Completely unprofessional owners/managers. Multiple damages were caused by the movers and owners refused to help me. The movers were nice enough, but took forever to do the job. Damaged my walls in the old place and the new place. Boxes were crushed. Ripped a huge hole in my mattress among other pricey items. Do yourself a favor and find someone else. They only allow positive reviews to be posted on their actual website so you don’t get the full story.

rh
Review №85

Really bad service. They damaged the vinyl in the process of moving but they didnt take responsibility. Fortunately it was obvious to the apartment manager that the damage was from these guys dragging the washer and dryer out instead of lifting the machines so they didnt charge me for that. They said they were going to follow me to the new apartment but we were halfway there and they disappeared with all my furniture. I called the driver three or four times and he didnt pick up. I was about ready to call the police because I didnt know what was happening when the guy finally called me back to tell me that they had stopped at McDonalds. I didnt even mind that they stopped to eat, just tell me beforehand so that Im not sitting there thinking that you just disappeared with my stuff. They left all the boxes in my kitchen, right in front of the refrigerator and for some reason, only one guy was doing the majority of the moving so it took a lot longer than it should have. I would not recommend this company to anyone

sk
Review №86

Great job being careful moving the furniture caring for both the furniture pieces and the walls/floor of my house.Managed to work and move everything in under the estimated timeFirst time I had an experience with movers and nothing was broken

Su
Review №87

This company is a pleasure to deal with. We really appreciate the communication, timeliness and professionalism of this team. They finished much faster than anticipated so the pro-rated fees were also a big plus.

an
Review №88

Very professional! Will use again. Isaiah and Matthew are very professional, they moved my large king size bedroom set from my upstairs to my sons apartment they did an excellent job, local managers droped by to see how things were going, the even jumped in and started to help, all I can say is its a very good professional company and well definitely be using them again for our next move, very professional and respectful. 👍👍👍👍👍

Ly
Review №89

Office staff was great and easy to work with. The moving team was Awesome! They had a great attitude, very helpful & respectful, they were happy and laughing the entire time!

Ch
Review №90

Moving men came on time. They made several trips up and down my townhouse and then moved us to another townhouse. They were exhausted but never complained.I remembered my daughter using this same company in 2007 when she moved to our first house. We loved their service back then and we loved them again 13 years later. We recommend Two men and a Truck for your moving jobs!

Ro
Review №91

They were wonderful! The move went smoothly and I would definitely use them in the future.

Ju
Review №92

The packers came and packed everything - almost - and said they would finish the next morning before loading. This actually worked for me as I had the items I wanted with me in one spot - and had them available that night to use. I had them do this as being disabled, retired and with certain mobility issues - I could not do it myself. The next morning the lead of the team from day 1 did not come back - the replacement was fine though so no problem. But that is where communication started to break down. When the move was done I found that not all the items inside or outside my apartment had been packed or loaded - and the management at Two Men and a Truck said it was my responsibility to do the walk through to be sure it was all done. The fact that by the end of the second day I was no longer mobile at all didnt matter - and they would go pick up the items and bring them to me under a new second contract. No discount was offered. So yes - they know how to move. But treat you like their grandmother? Not if shes disabled, no you dont want that.

de
Review №93

The movers showed up at the agreed time & were quick, polite & very helpful. The price was good & they took all the stress out of the move. Thx u 2 Men & a Truck!

Li
Review №94

Was looking to have some heavy items packed and moved into my garage. Austin and Garret were great! They were polite, professional and stayed on task the entire time which is very important when paying by the hour. I highly recommend Two Men and Truck for any type of move and will definitely use them again!

Je
Review №95

Two Men and a Truck were INCREDIBLE! They came in ready to work and they were great, Id use them again in a heartbeat. Richard G. and Clayton P. are a well oiled team and Ill ask for them when I move again. Thanks!

Al
Review №96

The pricing is very confusing. I was only moving from South Beach to North Beach. Not expecting to spend $400 for it.

Mo
Review №97

Moving is always stressful! Two Men and a Truck moving company can be highly recommended! They arrived on time, were professional and polite. They payed attention to detail and were very efficient.I recommend doing business with this company.Dr. Molly Chandiramani

B
Review №98

Excellent service! My move was smooth and easy. The team was punctual, courteous, and fast. The customer service was all around great, including the office team! Everybody was on point. I would definitely recommend and use again.

Jo
Review №99

The guys were professional, respectful, punctual, and very hard-working. They have my deepest respect and have restored some of my faith in humanity. Two thumbs up indeed! Thanks fellas.

Ch
Review №100

Not only were they on time, but they offered to work earlier than the agreed upon appointment time. They were prompt and even moved the furniture around until it was just right. The final price was the same as the estimate and I would definitely recommend them.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:9450 Philips Hwy Ste 1, Jacksonville, FL 32256, United States
  • Site:https://twomenandatruck.com/movers/fl/jacksonville?utm_source=Google&utm_medium=Organic&utm_campaign=GMB
  • Phone:+1 904-263-5523
Categories
  • Mover
  • Moving and storage service
  • Moving supply store
  • Piano moving service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–12PM
Similar organizations