National Dodge Service department representatives are one of the most professional services that I seen in my 30 plus years of owning cars. Darrel, Brandon, and Katrell all worked hard to insure that my vehicle was well taken care of. There since of urgency is to be commended.

The girls at the the counter were helpful knowledgeable and friendly. We were in and out in no time.

Sunday morning, Mothers day, my battery fails. Napa is open. They got me squared away in minutes. Awesome.

Always has old school car parts I cant find anywhere else. Great customer service.

The staff are very friendly and helpful. I have a 1999 Ford Ranger and they helped me find exactly what I needed. This place has great customer service!

Great customer Service. Very friendly atmosphere. Quality merchandise at a great price.

Always helpful and very nice people

I can’t say enough wonderful things about this company and the people who work for them. Haley, Kevin, Christy, Bobby and the rest of the team; ABSOLUTELY amazing. Occasionally I have them deliver parts to my shop but realistically I love the times I get to come in. I buy what I need and have a great time with everyone. They are friendly and do their jobs above and beyond. They are knowledgeable and most times have exactly what I need in stock on the spot. I’ve been doing business with them now for 3 years and it’s been wonderful everyday with them.Keep up the great work!

Awesome employees! Most of them know me by name. Great service! Fair prices!

Have picked up some tractor and medium duty truck parts. I like this place

As me and my husband were on our way to his doctor appointment, I accidentally did a Dukes of Hazards through the stop light not realizing it was a very nice size hump there in the road and it knocked my battery loose. So, after his appointment we drove over to NAPA since they were the closest auto store near our location and he went in to get some assistance with tightening the battery and the staff was very helpful and and accommodating allowing my husband to use their tools to do what needed to be done.

I had never been to this Napa Auto parts store before but they blew me away with their customer service! I asked for a part and did not have all the info needed, the staff looked under my hood for the info and then installed the part for me! Just awesome! I have not had service like that in a very long time. I would recommend this Napa Auto parts store in a heartbeat, hands down the best!

Never posted a negative review before...ever but the crew who works Sundays has little interest in assisting customers and even less understanding of what a business is.Situation:. I asked a paint question. Without even a face to face look I get weve got whatever everyone has, bro. I acknowledge and ask if they do custom paint. Aint no one here to do that. Wow not even an attempt to sell a product. I finally ask if I can at least see his touch up selection as I had been to two other stores and they each had differing selections but not what I needed. No not unless you know the color code #. I walk out....Jesus dude....if youre the manager or owner reading this ....do you even want to make money?

Nice, knowledgeable sales help.

Larry and Kevin are very knowledgeable and extremely helpful every time we need parts and paint ,they deserve a raise!

Very helpful staff with a large selection to choose from. Better than and Advance Auto or AutoZone to say the least!

I have to say the sales staff super friendly knowledgeable and auto parts store and a paint supply for automotive paint I would highly recommend go to this store.

Absolutely amazing. Hands down the best parts store in Eastern North Carolina!

This Napa store doesn’t have the cold feel of your normal chain automotive parts stores. It has a nice genuine family friendly atmosphere; with employees that care to find a solution to getting your project on the road. The customer service from manager HB and his coworkers is outstanding! I can’t wait to order from Napa again for my next project.

Best auto store to go to. I wish they had more than one store.

Friendly and helpful employees!

Big truck batteries. Awesome

Went to Napa because they were the closest to me and my vehicle wouldnt start unless someone held the negative battery cable to the battery post. I needed to get it tight enough to get home so I didnt run the battery down and get stranded.It was after 6 pm and I couldnt go to a garage and I was 25ish miles from home.Needless to say, they wouldnt help me. The guy did come out and hold the cable to the battery so I could start it up and leave.I went to Advance auto and came home with a repaired vehicle for no charge.Definitely not going back to any Napa! Im in my mid 50s, all of the garages were closed or not close enough to me. They didnt bother helping me at all. As a matter of fact, the guy acted like he didnt have a clue what could be going on. Napa, you lost a potential customer.

Always great service there never had any problems.

Nice to go to a parts store where the know something and are willing to help, good people

Great customer service.

Good service

I was.looking for an unusual part and they helped me figure out a solution.

There was a sales associate at the Napa in Jacksonville,NC that doesnt seem to like his pay check there. He made the comment the if a customer is rude to him he can talk to the customer the same the customer did. I dont think he should do that. He said he doesnt make enough money there to have to listen to that.Needs to say I wont go back there.

Our favorite auto parts store in the area.

I feel like the customer service has gone down since new owner s.

Best parts house around

Quick costumer service and friendly atmosphere!

Store hours say they close at 8pm but when you go there at 530pm they’re closed.

Helpful staff, love their guarantee.

Larry the best paint man there is

In and out, quick and fast.

Great place to get car parts

Very good customer service.

Friendly helpful staff.

Reliable Parts you can depend on

Good stuff low prices

This place rocks. Always forget its there

Great selection of automotive bolts

Great place big selection

Had just what I needed

Hard working employees

Great place

Ok

Ordered part at 5 and had next at 8 next morning

Very helpful!

Nice guys

Can find anything.

Pretty good

Very attentive to customers ...