user
AirPro Diagnostics
11737 Central Pkwy, Jacksonville, FL 32224, United States
Appearance
AirPro Diagnostics
Comments
Jo
Review №1

Great business they really take care of their customers, and seem to have advancing technology that isnt seen elsewhere when combined with the team and service they provide. I would highly recommend this service to any body shop who is looking to stay on the forefront of the automotive Business

R
Review №2

We use Air Pro services 3 to 9 times a day and they always do a fantastic job. We receive a detailed report showing all the safety systems are functioning properly. If there is a fault found they will help you locate the problem and rectify it. Highly recommendedRick HughesFleet Operations Manager

Th
Review №3

As a regular user of the AirPro Diagnostic tool, I would like to point out how quick and efficient their program makes our diagnostic process. Our Rep Kevin is also fantastic to work with, as well as, his team. Whenever we have any issues (which is in short supply) they are always very quick to respond and helpful. Great quality product for a great price.

MK
Review №4

We have the pleasure of working with AirPro on a daily basis for a variety of different issues regarding vehicle diagnostics. With all the vehicles now using such complex computer systems, you have no idea what new problem you will face with each and every repair. That being said, having a company with such flexibility and understanding goes a real long way. As complex as the diagnostic or programming gets, AirPro is that much more flexible and goes above and beyond to help. Thank you for the help thus far, and to the many years in the future.

Br
Review №5

Air Pro has been extremely reliable. If any of my technicians have any questions or concerns their customer service reps do a fantastic job walking them through the process to resolve any issue. Kevin Connors always does a monthly in person check up at our shop. Everyone is so helpful, friendly, and professional!!

Su
Review №6

Over the past 18 years in the Collision Industry I have seen the incredible advancement in vehicle technology first hand. Things that were Futuristic are now considered Standard Equipment. Cameras, Radar sensors, Information/Entertainment systems and monitors for almost every moving part of a vehicle are common place in todays cars. Keeping up with the latest Technology has been an exhausting affair!AirPro Diagnostics has become OUR Technician, OUR Teacher, OUR Consultant and OUR Expert while navigating these deep waters day in and day out. I do not know how anyone can run a successful Collision Shop without AirPro as a partner. They have quickly replaced the need to send cars to Dealerships and Specialty shops for Diagnostics and Calibrations. Cars that were being delayed several days are now being completed in several minutes!!!AirPro Diagnostics has a very personal feel to their business as well. The men and women that we speak with are extremely helpful and Go Above and Beyond all the time to help us. They never have a problem explaining or teaching one of our staff about the technology in question. We have a very deep Respect and great Love for our friends at AirPro. They help us every day to better serve our customers and to be successful in this ever-changing industry. We can be confident that when a vehicle leaves our facility we know our customers are SAFE and we have used the best in the business to ensure that safety!Charles CarpenterGeneral ManagerSunbeam Autobody - Atlantic

TA
Review №7

Professional and easy to deal with. The techs are willing to explain even the simplest of tasks to ensure understanding. We appreciate Chris, our rep. He has been more than willing to answer any question that we have come up with yet.

Br
Review №8

I use AirPro Diagnostics every single day. Fast, reliable and knowledgeable service. If at any point I need help while doing a scan, they don’t hesitate in getting me or our team the answers. Chris reaches out to me on a regular bases just to make sure everything is going well. I have yet to have a negative thing to say. Thank you for all the help!!

ra
Review №9

We use AirPro at Sons Chevrolet Cadillac. We are very happy with the peace of mind it gives our shop. Scans are done in a timely manner and very professional. Thanks again Kevin Connors for all of do.

am
Review №10

Tech support is awesome - answers email questions and phone calls right away. Calibrations always go smoothly and they are very good and making sure weve gotten everything set up properly

Mi
Review №11

We use airpro at our collision shop. The scanner and their support have been a huge help on many repairs and saved us a ton of time. Chris is always available when we have questions and makes sure everything is working perfectly

Ch
Review №12

I have been using the Airpro Services for a few years now in a fairly large operation. The professionalism of the entire staff is stellar and their services including communication and documentation are precise and methodical. We are confident in the direction and warnings communicated during and after scanning is performed and are able to plan and execute the necessary repairs and calibrations at the proper stages of repair without moving the vehicle to the dealer or waiting on a mobile vendor who typically has jobs scheduled for days on end. This software and documentation provided improves the repair plan and helps to ensure proper function of the vehicles telematics and advanced systems. Thank you Air Pro Team!

Ke
Review №13

Very easy process from scan request to completionFast response from remote techniciansVery knowledgeable teamThey have helped with reprogramming modules and ADAS calibrations on multiple occasions saving a trip to the Dealer

Ca
Review №14

CHRIS MEDLIN IS AWESOME TO DEAL WITH. HE IS WILLING TO ANSWER ANY AND ALL QUESTIONS AND DOES EVERYTHING HE CAN TO MAKE THE WHOLE PROCESS EASIER ON THE SHOP

Jo
Review №15

Spoke to Rob and he provided incredible customer service, he went above and beyond to help answer my questions.

Mi
Review №16

As a small Autobody repair facility knowing the ins and outs of all makes and models of vehicles was an overwhelming and daunting task. With AirPro Diagnostics we can focus back on repairing the vehicles correctly and safely without wondering if we missed a calibration or if a sensor was working properly.. Thank you Air Pro for letting us do what we do best, repair autos.

TO
Review №17

Chris Medlin and the team at AIRPRO DIAGNOSTICS do an amazing job of making sure our customers car is 100% SAFE and that ALL OEM systems are functioning as designed by the manufacturer.

Aa
Review №18

Fantastic service…the team at AirPro always gets it done right!

Dw
Review №19

We have worked with Stephen at AirPro since the beginning, he always does his best to keep things running smoothly. Thank you!

Br
Review №20

Fast and reliable OEM service!

Information
8 Photos
20 Comments
5 Rating
  • Address:11737 Central Pkwy, Jacksonville, FL 32224, United States
  • Site:http://airprodiagnostics.com/contact-us/
  • Phone:+1 904-717-1711
Categories
  • Auto body shop
  • Diagnostic center
Working hours
  • Monday:7:30AM–10PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations