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RaceTrac
801 W Royal Ln, Irving, TX 75039, United States
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RaceTrac
Comments
Ma
Review №1

I was passing through from out of town and was in a hurry to gather some last minute essentials. Was impressed with the customer service at this store. They were clearly short handed and running all over the place, however the manager, Bo still went out of his way to look for what I needed in the back & made sure I found everything I needed. Even with the long lines, I was in and out in no time.

As
Review №2

I am still sitting in the parking lot of RaceTrac because I had such a pleasant experience with Alex! His personality is infectious and he was very helpful and welcoming. He greeted every customer with respect and made me feel special. I always come to this specific location, but just wanted to do what I said I would and rate because Alex and his customer service really made my day! Now to the powers that be, get him a name tag so everyone will know his name and GET HIM A RAISE! He exemplifies excellence for your brand!

As
Review №3

Alex is a super upbeat and alive character. He jokes with his customers and makes them feel welcome. His customer service is top notch

Ji
Review №4

They closed and locked the doors so people couldnt get in. The sign says they close the store from 2am till 3am, but it is 330am and they wont open the doors. There are too many convince stores that are truly 24 hours to put up with this. Im truly disappointed.

Za
Review №5

I went to Racetrac the other night and the employees were very helpful, one employee by the name of Alex particularly stood out and was asking how my day was and if he could help me find anything. I 10/10 recommend this racetrac because of there amazing customer service.

Ch
Review №6

Alex, was great, friendly, and very helpful. Will definitely go back.

St
Review №7

Very clean, with plenty of staff on duty, some cleaning high touch areas. Also very helpful, courteous and professional. Nice place!

Ro
Review №8

RaceTrac is more expensive than QT. Also the Taquitoes are miss priced. Says 2 for $2 but I bought 4 and they were over $5. Ill remember next time to not buy here. Restrooms could use some work.Staff members are great. Kudos!

Br
Review №9

Great station. Always competitive gas prices and clean inside.—Also, regular hang out for local Irving police since it’s between the freeways so always feel safe day and night.—

An
Review №10

Convenient and clean.

Mi
Review №11

Reasonable gas prices and moderately clean bathroom. Great for a quick and convenient stop. Drinks are a reasonable price as well. Only downside is traffic in the parking lot is a bit chaotic because it is a popular stop.

An
Review №12

Came in on Friday, store was extremely busy but staff handled the rush incredibly well. They greeted and provided great customer service. Props to managers and staff for handling rude customers in a calm manner. Will definitely be returning.

Ju
Review №13

STELLAR customer service. I was in a rental car that had a flat. Racetrac employee Jose not only helped me replace with the spare tire but also directed me to Firestone down the street. All during rush hour when the store is beyond busy. THANK YOU, JOSE!Aside from this experience, the location is always clean and well stocked, inside and out.

Za
Review №14

This RaceTrac is convenient has good gas prices and (my favorite) $.99 softdrinks of every size from small, medium, large, and extra large. In addition they have soft serve yogurt. Most stores have a vanilla, chocolate, peanut butter, mint, fudge, rocket pop. And you can combine them all to make many more flavors. In addition they have a fixins bar.

Hu
Review №15

My previous review was for a different location. This is one of the nicest RaceTracs I have been to, and I even drive a few extra miles to visit this location over the other. It is very clean and very large as well, plenty of gas pumps, and a wide variety of snacks and roller grill items. 5 Stars!

Ja
Review №16

Fast friendly service. Large selection. Clean restrooms. AMAZING crushed ice. Clean store. Gets busy, but they handle customers in a fast and friendly manner

Be
Review №17

Stopped here for gas and a quick snack the other day. bathrooms very clean. speedy check out. friendly staff

Ar
Review №18

Open 24 hours. Excellent service. Staff is always really friendly and helpful.

Hu
Review №19

ScoreCard: B-Explain to me a gas station this large that does NOT sell Half And Half coffee creamer. Gas prices competitive

Ca
Review №20

Nice and clean. Employees were also very nice.

Ni
Review №21

This RaceTrac is very clean and the staff members are very friendly and helpful. I come here often to fill up and grab a quick snack for my kids and have continually had a great experience.

Ev
Review №22

Clean, roomy enough for a wheelchair to move around without knocking anything down, the clerks were very respectful, professional and curteous.

Ka
Review №23

Not 24 hours.

St
Review №24

THE best customer service in the DFW area. Also love the rewards program and earning points for freebies

Ri
Review №25

I always seem to have to go inside for my gas receipts. Besides that, its fine.

Dr
Review №26

One of the nicer race tracs Ive been to they have two entrances which is more convenient

On
Review №27

You guys always have great service and a good selection

Je
Review №28

Usually has a bit better than avg prices for the area

K
Review №29

Good one!!excellent source for what you need and also operates 24 hours

Ju
Review №30

The best convenient store with cheap gas prices in the area

Ul
Review №31

They have a good service, people is friendly. Great location tough

Do
Review №32

Good staff. Always smiling and happy to help.

Mi
Review №33

Always great and friendly service and fully staffed at all hours

Ak
Review №34

Well maintained and serviced gas station. Clean and big.

ra
Review №35

Very upscale racetrac clean and everything is brand new

Ja
Review №36

The clerk was nice to me, I didnt have the seven cents so she didnt break my other dollar to make change. That was kind of her to do that.

Ca
Review №37

Friendly staff always ready to help and very speedy

Ev
Review №38

Staff always friendly, polite, and a very well kept store!

Br
Review №39

Very clean well put together business fast and friendly service

Ta
Review №40

I prefer to go to racetracks and Qts

Sa
Review №41

Very clean and very nice staff

Ge
Review №42

Solid convenience store with clean bathroom

Cl
Review №43

New, clean, lots of variety.Reasonable price for 6

Na
Review №44

Very good customer service friendly

Ca
Review №45

Store clean but the cashier acted as if he wanted to be somewhere else. The taquitos grill was not turning but the food was out.

De
Review №46

Clean bathrooms, hot coffee.

Ja
Review №47

Used my credit card info for $200 without permission

Pa
Review №48

Faced issue with 3 filling machines all at a time of not accepting payments. Had to enter into counter for making payment.

Sh
Review №49

The bathrooms are very clean. Way to go race trac.

Se
Review №50

Employees at times are very unprofessional screaming across the store.

Ed
Review №51

Clean fast and friendly.

Pa
Review №52

Neat and fast service!

Ya
Review №53

The store is good but the staff members are very unprofessional.

Pe
Review №54

Pretty good for a racetrac

Ro
Review №55

Need keep restrooms clean

Sa
Review №56

Dirty and poor management and not friendly employee including the manager

SH
Review №57

Very good store

Sh
Review №58

Clean friendly fast

Hi
Review №59

The only thing missing is there is no car wash place on this gas station.

Jo
Review №60

Well kept!

Ch
Review №61

Good location

Ne
Review №62

Good place

Bi
Review №63

Free air, go inside and ask

Ca
Review №64

No receipt paper at the pump

Cr
Review №65

Great service

La
Review №66

Awesome store

We
Review №67

Average gas station.

Re
Review №68

Clean n busy as always

ja
Review №69

Ok

Da
Review №70

Love it

Pi
Review №71

Great

Kr
Review №72

Liked it

Ke
Review №73

Friendly staff

Ja
Review №74

Kind people

Sa
Review №75

Good

Information
58 Photos
75 Comments
4.3 Rating
  • Address:801 W Royal Ln, Irving, TX 75039, United States
  • Site:https://www.racetrac.com/Locations/Detail/231
  • Phone:+1 972-506-8538
Categories
  • Convenience store
  • Gas station
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair accessible restroom:Yes
Amenities
  • Public restroom:Yes
  • Restroom:Yes
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