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Thomas Monuments
7009 W Washington St, Indianapolis, IN 46241, United States
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Thomas Monuments
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Cy
Review №1

We were so pleased with the beautiful job Thomas Monuments did when we had our daughter-in-law’s inscription added to our son’s headstone. The engraving is a perfect match and Rachel took lots of care to be sure the engraving turned out exactly as we wanted. Lots of great communication, and we felt the price was very fair. We’re happy to recommend Thomas and their very fine work.

Le
Review №2

Highly recommend! Everyone was very helpful and courteous during this trying time for our family. We communicated a lot by email since COVID 19 restrictions kept us at home. Communication was clear and helpful. A beautiful monument was made for our son and was within our budget. It was ahead of projected schedule.

F
Review №3

Great prices, good work, great customer service!

La
Review №4

They where really helpful with getting my granny headstone and was very affordable thank you so much for your help, and everyone I spoke with was so professional and helpful I would recommend them to get your love ones headstones.

Te
Review №5

Thomas Monument was one of the most pleasant experiences I had dealing with everything after the loss of my husband. Blake was very helpful, very patient, and very respectful. Our headstone turned out better than I could have expected and I would definitely recommended them!

Fa
Review №6

I absolutely love my son’s headstone!! Thank y’all so much

Jo
Review №7

The professionalism, concern, and care they provided during this difficult time helped me to make it through this. They were always making sure it was exactly what I wanted and kept me informed. The monument looked beautiful. Im very happy I chose to use their services.

Li
Review №8

Such compassion at a difficult time from the staff at Thomas Monument. They listened patiently as I told them about my son. With ideas from Pinterest, they created the most beautiful stone. Created and placed in a timely manner at a very reasonable cost. Thank you very much!!

Wi
Review №9

From start to finish I was impressed with the professionalism of this small, family-owned and operated business. I first spoke with the most charming young lady - Rachel. Due to a miscommunication by the funeral home, my friends mothers headstone was not included in her memorial package. I contacted a few friends who decided to pitch in, in lieu of flowers, and make this grave stone happen for our dear friend and her lovely mother who had just passed. I believe the coordination effort for the headstone is usually guided by the funeral home, but I set out to find a local company and ran across Thomas. I was impressed by the honesty (including details regarding cemetery rules) and plethora of information on their website and gave them a call. I had no idea the first thing to ask and Rachel was extremely patient and very informative. She told me considerations I needed to confirm with the cemetery (which I did, and she was spot-on). I called several times with different questions for options of stone color, size, etc. Never once did this company seem impatient with my questions (and as a detail-oriented person, I ask a lot!). They are very prompt to respond. Once when I called and asked for Rachel, she had gone for the day and I spoke to an equally charming woman, June, who informed me she was Rachels mother! June carried out the transaction for me from that point. June patiently gave me many customized design options to choose from and review with my friend. We even went through several changes. I was given advance warning that the placement of the stone was dependent upon the weather and that the stone would likely be placed sometime mid-December. I just got a message yesterday that the stone was placed more than a month early and they included a photo in the email. What a nice surprise and my friend (daughter of the deceased) was extremely pleased with the end result. Thank you so much Thomas Monuments for making the process easy for people who are going through a difficult time. (And, I will say that I price matched this company with a local competitor (upon recommendation of the funeral home) and Thomass price was a lot better; and despite the price they were much friendlier!). If you are reading this review and considering Thomas, you will not be disappointed.

De
Review №10

To whom it may concern: We were so thrilled delighted and satisfied with the monument. Just beautiful and how its sitting on the lot sets off the property. What a wonderful piece to help us remember our loved ones who have gone on and a couple who are still here with us today. Thank you! Thank you! Thank you! Pastor Juanita Bumphus, daughter of Willa Belle and Granddaughter of Thomas and Minnie Williams.

De
Review №11

Thomas Monument did a wonderful job on our monument. A special thanks to Rachel who worked with me for months to get just what we wanted. We reside in North Carolina, but when it’s our time, we will return to our home in Brownsburg, Indiana.I have posted all one Facebook...lol...A lot of folks think it’s a little creepy, but I would advise anyone to prepare for the future...and take the time to get what you want....I also wanted to see the monument before I go. I wasn’t disappointed....Thank you Rachel and everyone at Thomas Monument. Here is the finished product...

Ch
Review №12

Its always difficult to lose a loved one. Thats why our family is thankful for the means in which Thomas Monuments team aided in our selection of a special monument. Their team was extremely kind, helpful, and trustworthy. With multiple monuments purchased for various family members, Thomas is highly recommend.

Ki
Review №13

Great to work with, got a preliminary draft before and the marker was placed sooner than expected.

Je
Review №14

Great job on my parents headstone! Great people to work with. After my mother passed away I scheduled to have dod added to headstone. They did a great job and even got it done sooner than expected! Which was nice for a VA memorial service for my Dad. Thanks so much to Blake and everyone at Thomas Monuments.

jm
Review №15

Thomas Monument has done every headstone in my family and have always done a wonderful Job. They just done my stepsons and it was awesome. It had his face engraved and his car, it looked just like the photo. I HIGHLY Recommend them for your memorial needs. They will exceed any of your expectations. Great staff, very friendly and compassionate.

Ke
Review №16

I’ve worked with Thomas Monument many times over the years in my business and they have taken care of our families memorial needs . A fantastic locally owned company that is reliable , honest and great to work with .

Do
Review №17

Thomas Monuments did an excellent job on my grandfathers head stone. It is beautifully done. The communication with the staff was friendly and informative.

As
Review №18

Blake was great with helping me with my brother headstone. I would definitely recommend.

An
Review №19

Thomas Monument has attention to detail and they listen to want you want. They did a wonderful job on my Sons memorial. I would recommend them to anyone

E.
Review №20

Thomas Monuments was absolutely AMAZING!! We had been working with the funeral home since the passing of my grandmother in September of 2018 trying to get her headstone placed with no resolve. I finally reached out directly to Thomas Monuments on 9/04/2019 and Rachel promptly responded and walked me through what would happened next. Rachel then assured me that everything would be taken care of. 2 days later I received drawings of the headstone; I approved it and Rachel contacted me to advise of the timeline and again assured me everything would be taken care of since we had already paid the funeral home in advance. Almost 2 months to the day from when I first reached out to Thomas Monuments my Grandmothers Beautiful headstone is in place 2 weeks earlier than advised. My family and I couldnt be happier. Rachel and Thomas Monuments gave my family the peace and resolve the funeral home denied us for more than a year in less than 2 months and for that we are forever grateful. I would 100% recommend Thomas Monuments not only are they professional, respectful and caring their craftmanship is ABSOLUTELY beautiful. Thank you again Rachel and Thomas Monuments.

Wa
Review №21

They were so helpful in every way. The finished monument was beautiful. I would highly recommend this family owned business.

Pe
Review №22

Great Service,I purchased my sons headstone here after looking at different places. Friendly service,never pushing into just buying .They inform you about their different products.I was amazed with the beauty of the Headstone when I saw it at the cemetery,it was above my expectations.Thank You,Thomas Monuments.

Jo
Review №23

They were very helpful, kind, and did a wonderful job.

Al
Review №24

While finally deciding to purchase a headstone, which was a difficult thing to do, I reached out to Thomas Monuments in a moment of clarity and strength. I had the blessing and pleasure to have worked with Rachel. She quickly recognized that this was difficult for me. She immediately and gently developed my trust, encouraged my strength moving forward. There was never one iota of pressure for sales for which I am and will always be profoundly grateful. My stone, my wishes made known, and a kind heart on the other end, listening and making the magic work for me.While I do not wish my headstone image to be public knowledge within any online venue, as it is so very personal, I have that assurance from Thomas Monuments and Rachel. In my opinion, she went over and above in working with me, keeping my updated, taking pictures of my family plot as I wished to have a matching stone as well as draft photos of my own stone.It is a perfect match, and it is simply exceeds my expectations. This has been a beautiful experience that gives my heart comfort. I cannot say enough about the professionalism of Thomas Monuments and especially of the kindness, compassion and professionalism of Rachel. She is absolutely the best face of Thomas Monuments. I can recommend them without hesitation to anyone facing this hard decision.In summary, this has been one of the most difficult things Ive had to face, to actually do. Thanks to Thomas Monuments and especially to Rachel above all, this has been a heartwarming conclusion to a difficult decision. And Thomas Monuments are absolutely affordable with no sales pressure whatsoever. That means more than I have words adequate. Thank you Thomas Monuments and to Rachel, for being there for me when I needed a kind word, a helping hand, and a beautiful outcome. A+ rating from a grateful heart.

Sa
Review №25

Working with the staff at Thomas is like working with your own family. They are so helpful and willing to answer all your questions. We have NO doubt that anyone we refer to them directly will be taken care of with compassion and outstanding care. Thank YOU

Ro
Review №26

I recently purchased a large headstone or monument for our dogs one of the two dogs 🐶🐩 the black Labrador pass away last year. The Shih Tzu is still with us and keeps the family uplifting. We decided to order a large headstone to cover both grave sites at my Friends Pet Cemetery ( Indianapolis). Thompson Monuments has over 100 headstone on display. Very professional staff and family oriented.

Mi
Review №27

I had extreme difficulty making contact with the representative of a local cemetery to secure a headstone for my mothers grave. I went to Thomas Monuments and got exactly what I wanted. The saleslady was quite informative and very nice.

Br
Review №28

A huge thank you to Matt, for answering my questions and helping me with a monument concern!

Ja
Review №29

Gave me great customer service would highly recommend them. And I had done and boom that post on the Google Madisons page

To
Review №30

Excellent service. Very patient staff and best of all, competitive prices.

Am
Review №31

Rude staff, poor communication.

De
Review №32

Now

Information
39 Photos
32 Comments
4.9 Rating
  • Address:7009 W Washington St, Indianapolis, IN 46241, United States
  • Site:http://www.thomasmonument.com/
  • Phone:+1 317-244-6525
Categories
  • Granite supplier
  • Monument maker
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–1PM
  • Saturday:Closed
  • Sunday:9AM–5PM
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