user
Big Lots
5520 Madison Ave, Indianapolis, IN 46227, United States
Appearance
Big Lots
Comments
Sa
Review №1

Halloween 50% off, lots of Christmas decor here!

Li
Review №2

This store does have some decent deals, but it doesnt have much stock. I purchased a pair of yoga pants that I could only wear once due to the elastic becoming twisted inside of the pants, which ive never had happened so these must be really really cheaply made. The layout of the store is strange too!

La
Review №3

Went in for a storage box today and got these beautiful rugs - perfect for my RV this winter. So nice and cushy. Ive been searching for a solution and all of these were less than half of the LEAST expensive thing I found.On a safety note... Everyone was wearing masks and people were distanced from each other. Youll definitely feel safe coming here too :) Happy shopping

Ch
Review №4

Awesome sauce of a place. Very friendly service. :) A++

Br
Review №5

Great discount store. The employees I encountered were all very helpful. The store was organized well and very clean.

Di
Review №6

Lots of cool things for cheap. Helpful employees, and friendly

Ge
Review №7

Nice store and the employees are very nice. This store could use some updates.

Mi
Review №8

Nice little store, has a little bit of everything. Just bought this brand new 10 piece comforter set at this Big Lots for $34.99 and I have been getting the best sleep of my life!

De
Review №9

I always got to love Big lots got to look for the sales and the good prices but theyve got them in there The staff is always friendly and courteous Thank you guys

J
Review №10

Close to home so easy to run in and grab things when trying to avoid busy grocery or department stores. Prices and stock are always good.

Ca
Review №11

Went too look for xxs dog coats .

Ma
Review №12

A lot of items were way overpriced. Aisles are very narrow, only room for 1 cart. One employee complained to another employee that she couldnt get things done due to helping others and she was getting upset

lo
Review №13

I love this place i well give 50%

Ge
Review №14

Clean and polite, but has that tired look.

Ma
Review №15

I like this Big Lots because it is a convenient stop along the route to places I frequent. It also has a great but limited selection of usual and unusual things I like to purchase. Friendly, but not overpowering staff. Took time to browse and see everything!

Gl
Review №16

Love to shop here and get necessities for the house.. Holiday items taken down too quickly! However most furniture items are not well made.

De
Review №17

Like the store but dont like getting treated like a thief i get followed around like one so istop goin n the store

Ly
Review №18

Prices have risen and they mostly had Christmas decorations hardly any Halloween decorations at all

Gr
Review №19

Got some great deals on bedding. Staff was busy setting up Christmas displays but were very helpful. Quick ck out. Good store & employees.

Su
Review №20

Great prices. Very nice cashier. He was helpful.

Ma
Review №21

Employees were very helpful!Got everything I went for. Was easy to check stock before I went! Thanks Big Lots!

Ti
Review №22

Was sad they no longer had a frozen food section. Staff always nice and friendly. Clean store and parking lot.

Mo
Review №23

Very clean store with friendly staff. Definitely recommend to give this place a visit!

Ta
Review №24

The big lots store is big u can see what u want to buy.

To
Review №25

Bit messy but great deals and great people

Ma
Review №26

You can get SOME great deals, no doubt, but when it comes to housewares like furniture, furniture coverings, etc, their prices are easily beat. They do also have some unique items. Thats my favorite thing to look for a big lots and from time to time, they have very impressive sales...not usually on large items, but the smaller items. Worth a visit for sure.

Ke
Review №27

Usually have things I need in stock. It is hard to find things now, with all the wonderfully entitled folks needing 60 rolls of toilet paper and 32 cans of Lysol.

Da
Review №28

Well stocked, clean.

Me
Review №29

They dont sale toilet seats...but have everything else

Sa
Review №30

Large variety of household, daily and personal needs, without having a million choices.

Ja
Review №31

Got a new glider recliner. Many choices on furniture. Helpful, friendly staff.

Ma
Review №32

Always great

Bi
Review №33

Ok prices are going up to almost what you pay at box stores

Ra
Review №34

We have always purchased from this store and have never had an issue. Very helpful staff and good products.

De
Review №35

Great customer service!

Rh
Review №36

Variety clean good priced items I went for a microwave they had three different ones to choose from big Lots is my store

Ka
Review №37

Awesome customer service!! Great prices! Definitely recommend!

In
Review №38

This is our go-to local shop when we need things for the store. Always clean and always friendly.

Jo
Review №39

Had what I needed

Ji
Review №40

Following CDC guidelines , friendly service. Lots of good deals👍

Ca
Review №41

Employees were very nice and helpful

Co
Review №42

Like most Big Lots, the store is a bit disorganized, but their deals are always pretty great.

Jo
Review №43

Looked on big lots website online it stated that they had certain tables my wife wanted in fact it said they had 14 chairs on hand at the Madison store I went there one of the store associate said if you dont see it on the floor then its not here save my life although another lady was kind and helpful she looked on the computers stock of what the store had on hand and it said they had 16 on hand, she sent for another store associate he come out and said dont pay any attention to what the internet says for their store stock because its never right. It would be extremely helpful if big lots could correct this problem Im sure they would have a lot more happier customers.

Ba
Review №44

Workers at this store are always upbeat and helpful. Store is not cluttered like some.

Ma
Review №45

Good basic store goods . Nice seasonal. Fun to shop.

Je
Review №46

Best place to go to get in and out fast.

Sh
Review №47

Great store but very old building

Sa
Review №48

Love yhe different varieties of all sorts. Great prices and products.

Ba
Review №49

Theyve rearranged the place, but I still found what I needed quickly and easily.

Br
Review №50

This store has done such a great turn around!! Its so nice now, their selection is awesome and the employees all are very nice and wanting to help you..Its pleasant, easy parking safe area etc.

Be
Review №51

The Furniture! 🤩 Sign up for card. Get 50% off on your birthday!

Di
Review №52

Asked a guy for help he told me Im not on the clock! Wth? Not ever going back

Ly
Review №53

Always find something to buy here❤

Sh
Review №54

Found what i went in for. Employees were great fast service. Thank you!!

Mi
Review №55

Good clean store over crowded isles but u can navigate

Jo
Review №56

Vary helpful and clean

De
Review №57

This place doesnt have much to offer. Doesnt keep stock and pretty basic items... Super basic

Ni
Review №58

Love the cheap gel pens and the fuzzy blankets

Ca
Review №59

Love the way they cleaned this place up. seemed to spacious and so easy to find things. bonus was some clearance items or special sale items

Ar
Review №60

A Neat BigLots, with nice selection and most of the time good customer service.

Be
Review №61

I was looking for baskets for project and found some looking furniture

Mi
Review №62

Im glad Big Lots is right around the corner from my house! Theres one lady in there super friendly and you can tell she loves her job. I love searching the clearance and using my coupons and rewards. I think Big Lots home decor section rivals anywhere else. I like their wall art!

Ja
Review №63

Always new stuff at good prices

Ju
Review №64

Found some good ideas for my bathroom which was recently renovated.

Do
Review №65

Fair pricing

Am
Review №66

Great pieces for home decor at low prices!

Ta
Review №67

The store is nice but the customer service is lacking. No one spoke to me even when I greeted them. I couldnt find what I needed and no employees even tried to help me.

Sc
Review №68

Nice

Ph
Review №69

I was interested in purchasing some new furniture, but couldnt find everything that I was looking for at the same store. But luckily, I called the Madison St. store and they had all the pieces I wanted. They even had them discounted at a significant price than all the other stores. Plus, the salesman was extremely polite and knowledgeable. Best purchasing experience Ive ever been apart of thank you Big Lots!!!!

Na
Review №70

Ive been this Big lots about a million times but they seem to be getting their stuff together so I guess Im going to give him three stars because most of the time I hate their service their employees are ugly and as you know if my other posts I love a staff that looks good special dimmable young hot boxes run around. So I dont have to get it together staff still ugly though ☹️

Ch
Review №71

They may not have everything you want. Yet they do usually stock everything you need

Ma
Review №72

Very well organized with a lot of inventory. The biggest toy selection of any Big Lots I have ever been in. Great selection in each department. Oh, the staff very upbeat, friendly, professional and helpful. They made me feel like I was important.

Ju
Review №73

The manager, Shelly was extremely helpful. We had to furnish our sons new apartment and she did an outstanding job. Whole staff friendly and helpful!

St
Review №74

Found what I was looking for.

E
Review №75

Found exactly what I was looking for that I couldnt find at my regular store, that once sold it and is why I discovered its existence.

Cr
Review №76

Big lots always has great deals...!!

lo
Review №77

Very nice staff and I found some hair care products for a very low price. Big lots has valor of great deals.

ti
Review №78

Prices are no better then wall mart, sometimes higher

mi
Review №79

Well, the prices were better in past times...but now, they are not much cheaper than Walmart.

ta
Review №80

The big lots on Madison Ave. is par for the course. Ive had a couple of incidents with very rude employees in the past, however, those people did not work there for long. I guess Im missing the super nice big lots in Greenwood. It closed some years back but it was a really great store. This location is just run down . Corporate should spend a bit to update and refurbish to make the store more inviting.

jo
Review №81

I spent about 20 minutes looking for an item. Finally after walking around the store looking for an employee,I found someone that was reluctant to leave their friends. I told them I was looking for an item that was on the website, that showed this store had 13 of the items I was looking for. I was taken to another that said it would be on the shelf. I was dismissed. No one even tried to go and help me look.

Je
Review №82

We purchased a couch. It was on sale, but the floor model was the last one they had. We were given a discount. A gentleman working there went above and beyond helping me carry it out, and waiting patiently while we reconfigured our van. Theyve got a little bit of EVERYTHING there. LOL

Ka
Review №83

Some of the reviews about Big Lots crack us up. You do get what you pay for when it comes to items such as furniture and so on; although we gave no experience of the quality of those things from Big Lots. We are selective with our purchases from Big Lots. They have fabulous seasonal items that are in line with what you can find at Pier1 and Target for much, much better costs. That helps if you are like me and what to change out your seasonal décor year after year! Great cost, very good quality. We have also found that toys go a long way. Household goods and cleaners are found there are great costs too. Overall a good value. The store we shop is clean, never really busy anytime we’ve been shopping there. The staff is helpful and friendly. Often only one person working the register but we’ve never waited behind more than two people. As long as you know what you are buying, you’ll have no issues.

E
Review №84

I like big lots

cy
Review №85

Love this place

Jo
Review №86

You can find some good deals and cheap stuff here but this particular one has a few bad seed employees who make unnecessary comments about customers such as talking about my wifes interesting hair color. Shes a librarian. Youre a Big Lots employee. Check yourself.

Li
Review №87

Very courteous good customer service

Mi
Review №88

I love this store and they r always having deals..very nice,clean inside and out!!!very convenient location...

Mo
Review №89

Its alright but smaller than the one I use to work for in muncie, IN.

Ju
Review №90

Great prices

Ju
Review №91

It has been a long time since I was in the Madison Avenue Big Lots store but I am loving the way they have cleaned it up. The Isles are clear you can get down through them, shelves are stocked neatly and clean.

ME
Review №92

They had exactly the items we went to purchase. Service was fast and efficient, the employee even assisted with taking them to my car and loading them. Great experience

Mi
Review №93

Cashier was great and good sales!

Am
Review №94

I like Big Lots alot. I can always find so.wthing in there. I never walk out empty handed. Lol. Great employees. There always quick to help. Always smiling. The manager there is pretty awesome. Idk if he is the store manager or the assistant manager. But he is awesome.

T
Review №95

I love this place. Its a clean store and has friendly employees. The prices are usually unbeatable too...

ka
Review №96

A very nice associate was able to help me find the item I was looking for.

Na
Review №97

I love Big Lots something new every time i go ..lately I have been there alot..everyone is so nice and friendly..Thanks for not closing the store closet to me when you opened up the Greenwood store.

Ph
Review №98

Good place to shop

Br
Review №99

Love my trips to big lots!! Always different stuff and their fall halloween decorations this year are actually pretty awesome! They already have christmas decor out and its really pretty.

Jo
Review №100

Fun shopping.

Information
79 Photos
100 Comments
4.2 Rating
  • Address:5520 Madison Ave, Indianapolis, IN 46227, United States
  • Site:https://local.biglots.com/in/indianapolis/91?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 317-782-0165
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations