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Tadd Clark Auto Mall
3636 W Washington St, Indianapolis, IN 46241, United States
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Tadd Clark Auto Mall
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ti
Review №1

Dont miss a payment they will come get your car no matter wat. The better Business bureau needs to look at that company and how its run I know they are braking the law I would have gave them three thumbs down

To
Review №2

I have bought 3 cars here and have referred many friends and some of my family I would definitely recommend this place to anyone they really go out of their way to make sure anyone can get a car when you get turned down everywhere else. I dont understand the bad reviews at all you get a chance to test drive the vehicle and have it looked at that sounds pretty honest to me! If you dont pay for something you dont get to keep it🤣🤷🏼‍♂️ imagine calling or leaving a review to your phone or your cable company because you didnt pay your bill and it got shut off 🤣😂 thanks Tadd Clark Auto Mall for your service!

Sh
Review №3

Wouldn’t give no stars got a car from here last year not even 24 hours the engine blew . They said it was my fault but I have pictures of them under my hood before I drove off and then they wouldn’t give me my money back or put me in a different car. Would never go back there again I’ll walk to work before driving one their cars again

to
Review №4

I LOVE MY RIDE! IF ID GIVE 10 STARS AND TWO THUMBS UP IF I COULD

Fa
Review №5

I couldnt be more impressed and happy with the vehicle I purchased and the support and customer service here

Mo
Review №6

I got scammed out of my car I was a week late and they came got my car and when I tried to get it back they already had it up for sale didn’t give me a chance to pay or nothing and they put old parts on their cars and act like it’s fixed if I could I would give them negative 5 stars

To
Review №7

Wooo! Got me back on the road and work with my situation when others wouldnt

as
Review №8

Not my first time buying a car from them first car I bought sway bar link fell off gauges did not work they told me they would fix my car no charges fixed my car told me to come get and with a $795 holding fee that came with it ! Just purchased another car I feel like the process did not go professional because it went too fast ! He left his original paperwork in my car I work and go to school it’s not my mess up ,just like he told me until my lock comes in the mail it’s on me if somebody break in my car or if I lock myself out my car ! It’s totally on me so he won’t get the the paper work until my lock is fixed

Je
Review №9

And terrible how you ARGUE with peoples opinions about your business. “THE CUSTOMER IS ALWAYS RIGHT” 🤔😂

Sa
Review №10

I love this place! The service is top notch and the workers actually care!! We test drove multiple cars because they wanted to make sure I was happy with my selection. Im one happy nursing student whom can make it to her classes on time now! I definitely will be recommending my family & friends.❤ THANKS GREG, KRISTEN & ALEX!!! 5 STARS

He
Review №11

I would not recommend this car to my enemy. Just go to a real dealership and buy a nice used well maintaince clean car.

St
Review №12

City Karz aka tadd clark auto mall. Tadd Clark is the kind of businessman Id strive to be like if I wanted to be a owner of a lot that sells lemon cars and hires mechanic staff whose intelligence levels resembling characters from the hills have eyes. it is inherently clear now that this is and was not the place to go. Well I mean if youre into paying a car off and getting no title. Or visiting the lot to find it vacant. Or being told where to disconnect a GPS tracker instead of coming to get it or making any kind of arrangement. I wouldnt wish a car from these people on my worst enemy.

Ch
Review №13

Very poor customer service. CARS ARE TRASH ! TAKE YOUR SERVICES ELSEWHERE. If anybody knows corporate number RESPOND PLEASE!!

St
Review №14

Terrible customer service. Sells nothing but junk cars and lies relentlessly. I would NOT recommend this place to ANYONE!!!!!!

Qu
Review №15

Came at 9 like I was told too and am still currently sitting waiting after 11 for a car. Even if it were to rain I’ve already been here 2 hours so not sure if I’ll have a car today or not. Radios been snatched out down payments are kinda crazy for most car conditions, but they do have decent cars that are more pricey.

he
Review №16

I would give zero stars if I could. My huaband and I got a car from this lot. It ended up being a money pit. Something wrong with the car every wek. Evwntually the car just stoppednrunning. I would NEVER recommend this car lot to anyone.

Ra
Review №17

I had a great experience, kyle was a big help respectful and nice. Thanks !

Ja
Review №18

I bought a car a week ago broke down the same day i bought it they said bring to them some how and they will fix it the ignition was troggle switch and got it back to them and they still didnt fix it right it broke so i took my car to a trust worthy mechanic and theu came repo it and said i owe 700 because it wasnt at the address on my application but it was at my mechanic and getting the attorney general is involve and getting a lawyer and this aint my real name for my privacy

Jo
Review №19

Was happy with how was treated there till tried to get a vehicle then was informed by the sales person since i did a review of them without buying from them i was not allowed to buy from them i reviewed them on the attitude i had got but guess they dont want to be reviewed unless you are a customer........in response to your reply i was told that I was not allowed to purchase a vehicle because of the review that i needed to go elsewhere to buy a vehicle yes i have been looking for a few years at vehicles but i have only test drove 2 different times i was there alot of the times i have come in i get told the vehicle that I am interested in is not available so of course I leave but i was definitely told by the salesman that you would not sale me a vehicle and i needed to go elsewhere NOT what you say i was told

Du
Review №20

Would not recommend this place at all traded a truck in drove home a 2004 f 150 at first no problems till I hit the highway ac compressor started going out fast forward to 1 week later ac compressor completely goes out along with power steering pump only a week and a half after having it both wheel hub assemblies about to snap tie rods so lose I can twist the bolts with my fingers and sway bar linkage broken they obviously do not check there vehicles before putting a number on the windshield called tadd Clark this afternoon he told me that if my wife brought her car in I could keep mine and make the payments well guess what same day they have a repossession agents getting in the vehicles and taking them this business is no good would not recommend to anyone I traded in a vehicle I actually owned for something they told me was safe and it wasn’t should have never been on the road

Am
Review №21

Overall I bought a nice car with low miles from this dealership. The process was fast and simple. I ABSOLUTELY love the car I have. I did have problems with the motor the last month but the issues have been resolved. The dealership had nothing to do with the faulty engine in the car. The warranty company was a little slow(Over a month) in getting everything right for the replacement engine. But other than that. No real problems. Lol

Ry
Review №22

Great place! Clean and reliable cars for great prices in the city. Owner is amazing to work with. HIGHLY Recommended! A++

Iz
Review №23

Had a minor issue with the first vehicle I chose, but they work with you and I was able to pick out a second vehicle. They have a nice selection of vehicles to fit any budget and they get new cars all the time so if you dont see the vehicle you want, give it an hour! The waiting area is comfy as well. Once I pay off my vehicle, I will definitely buy again . 10/10 would recommend!

Bo
Review №24

Horrible place to work.

De
Review №25

Really...this so-called business fraudulently took $875 out of my account this past Sunday. They are the most grimy, unprofessional, uncouth business I have ever come in contact with. My son has made payment arrangements with them and before he could pay on the agreed upon date theyve repossessed his vehicle. I made a one-time payment on my sons behalf a few months ago and because they couldnt get payment from him, they raided my account. DO NOT waste your time supporting this business. They have no morals and are sheisty as hell!!!!

me
Review №26

I purchased a vehicle from here in August of 2017. I just paid it off. I had a good experience here. I did get behind a few times, but I always called to let them know and they always worked with me. I have no complaints with them. My vehicle was reliable, I had to do a small amount of basic maintenance, but thats to be expected. I would highly recommend this place. Will be purchasing another car for my daughter soon.

an
Review №27

DONT BUY A CAR FROM HERE THEY WILL RIPYOU OFF FOR OLD CARS THAT HAVE PROBLEMS. Not even a week in and my car was giving me problems

So
Review №28

They have always treated me well. Myself, friend and family always come here. My cousin had an issue with her car but Chad made it right. Love you guys!

To
Review №29

This place is not worth buying a car they will steal everything in your cars.

To
Review №30

I love my car ... Thank you Alex

Ja
Review №31

They sell good cars here. You get what you pay for. They have cars in all price ranges. They let you test drive and have inspected by any mechanic you chose before you get it. Cool people

Ki
Review №32

Shady! They sale cars that have liens on the titles. Steer clear of this place!

Ho
Review №33

The absolute worst excuse for human beings rude and just down right dirty and underhanded when it comes to business

Ch
Review №34

I havent even had the vehicle a week and I find out that the alternator is bad and the rear differential is going bad. When I got the vehicle they said the battery was the only thing wrong. I am highly irritated with my experience. This companys service lot tells you one thing one day then another a different day. They expect you to know whats wrong with a vehicle but wont let you test drive it off the lot. Scam artist the lot of them. As is or not if a vehicle is unsafe to drive they should fix the major issues without charging the costumer.

Br
Review №35

Is car lot is one of the worst car lots on the west side and not only that they are rude,my mom has dealt with these people for a few years now never had a problem until this last time the first car she goes and buys puts $500 down on it it blew up within an hour of her having it the second car she had to put more money down on it and they came and reported tonight for being not even 24 hours late horrible horrible people 😠😠😠

du
Review №36

Great shop. Highly recommend buying cars from here. The staff is friendly and they are knowledgeable.

Ba
Review №37

Honestly Great Service me and my wife Bought an 2004 XC 90 2.9L V6 we Checked out a few different vehicles.I used to work there Tadd and alex are awesome everyome saying they sell junk are the same people that care about if the radio works and cant make there payments the Volvo we bought did pop the radiator on the test drive and that kinda sucked but they gave us a Loaner Car and are lowering the total price of the vehicle because we are buying a radiator they sell Cheap inventory not high dollar $3000 down payment cars they sell to people that need wheels if you buy a car you need to do you own research and have your mechanic come and check it out with you dont blame a dealership for the car breaking down its a Used Car plain and simple thats Cheap if you want a nice newer used car there are hundreds of dealerships like that but how many dealerships are left to the poor working man Tadd and Alex and the whole gang treat you like family until you are rude and disrespectful thanks again Alex and cant wait for the volvo to be done

Ch
Review №38

This so called establishment I purchased a second vehicle from. Well my first purchase was a complete nightmare. It broke down hours after the purchase and they wanted to wait for 2 weeks to pick it up. Once they picked it up they apparently fixed it and held me accountable for $500 plus dollars and I couldnt get the vehicle back. My second purchase broke down on me less than an hour after driving it off the lot. I put over 700 dollars down on the vehicle and it took them over 3 weeks to pick it up and they still wanted me to make the payments on a vehicle I couldnt drive. Then it took another month to receive a loaner vehicle. Well I still had to pay on a car I couldnt drive. The loaner car was not road Worthy and was dangerous. They even had a tag on the vehicle that had expired tags that didnt even belong to the car. Well they finally came and got the loaner after o said Im not paying for a vehicle that I dont have. They came and took the loaner and messed up my neighbors fence,left drag marks all in my grass. If you like lemons,this is the place to go.

te
Review №39

I highly recommend. They have excellent cars and are very fair to deal with.

Bl
Review №40

I bought a van and payed it off. I did have a problem but they were great on helping me . My second car wasnt that great. Was basically told they could not help me with my electrical problem. Just feel like if someone paid first car off then they should treat you better. I asked for a different car and was told no. I know business is business but you cant sell a car that you guys cant fix . Anyways just started a job at ups. And in need of a car again but have only 450 for a down payment but hopping Tadd will work with me . Remember I showed that Im one to make my payments. So Tadd could you please work out something with me ??ThamksRon blunt

Zu
Review №41

I would highly recommend this place, they really work with you. Many dealerships, buy here pay heres and lease to own companies always say theyll work with you to get you approved, and they dont., but they literally work with you. Everyone is approved. I mean I did have big car issues but they didnt mind fixing it. Even though they do charge for it, its 10000 times cheaper than if you were to go to a mechanic. Also there are very respectful staff. Especially Stephanie. Thats if I spelt her name correctly. 5 stars 🌟🌟🌟🌟🌟

Ri
Review №42

I Received My Car And It Was In Wonderful Condition ! And I Love It And It was a reasonable price and they work with you ! Thank you I really appreciate it

St
Review №43

THE MOST HONEST REVIEW YOU WILL EVER READ!!!!!I brought a car from Tadd and Clark in August of 2017, A few weeks before I was to make my last three payments the car went out on the highway. I cried like a baby because I loved that car!It wasnt much, it was a 2003 Trial Blazer but it meant EVERYTHING to me because I worked hard to get up the down payment for this car and worked even harder to pay it off. Being a single mother of two and raising my granddaughter It was hard. I had to do a great deal of overtime and would be sick sometimes from my past cancer treatments. I would come up on some REAL HARD TIMES and this place had my back, they took my payments late what I could give until I could finally pay my car off.When walking around that car lot and selecting my Trail Blazer you could NOT look at this car and tell it was a 2003 it looked MUCH more newer than a 2003 and I kept it up real good. When I parked and walked away from my car it was good looking and it was minE!!!The ONLY THING I did with my car was went back and forth to work!!!!!! I said, I will be 100% honest and I am! So when the motor went out I was crazy confused, there are much older cars then mine that last and still lasting what the HELL????All I did was go to work and back home of course to stores and stuff such as this but No long distant rides, no extra abuse. I kept this car in great shape! I had to get it fixed a few times I used an outside lot. I could had used there shop they offer this service but I would have to wait for an appointment and I wanted it done quick no car, no getting to work, no getting to work no money, no money no car! You know the whole full circle.All together I put $547.80 in repairs in that car too. I did not care because she was my girl, fixing her up was not a problem for me at all.Then the motor went out....on the highway!On top of all this, A month before this happened to me, my mother had JUST died!I lost my mom, my car and close to losing my job all in a month.I was told by Tadd and Clark after realizing I wouldn’t be able to get the engine repaired they would buy my junk SUV for $250.00 and I could put this down towards a car.I didnt have money, I had just gotten back from Georgia burying my mom. That trip left me in mad debt. I owed rent, bills EVERYONE. I am single by MYSELF, I had to pay anyone I could to get me to and from work so I didnt lose my job.It took me almost two months but today I came with $300.00. I know Not much but if you knew the hell I went through to get this, it is really a million. They didnt for get the agreement.I actually Had $400.00 if need but I said I had 300.00. This would make my down payment $550.00 towards a car. Now on there lot was a lot of beautiful cars I mean some real nice rides but ALL OUT OF MY RANGE.BUT- I was told that they will help me get into a car at my price! You see reader!!!! I was crazy down a while ago but listen, I stick with who will work it out for me!This world is a rip off journey there are no nice people ANYMORE PERIOD! but check them out for your self! You wont be sorry.Be good to one another as well as your self.Be blessed all

Me
Review №44

I am very disappointed after leaving this lot. Most of the cars are junk, and they will tell you anything to get you there. I test drove 3 cars and they all were junk. One of them even had a transmission problem which shouldn’t have been on the lot. These people are scammers. It’s a problem of the owners car is the best looking car on the lot! Stay far away .

Tu
Review №45

DO NOT GET A CAR FROM TADD....MY BROTHER GOT A CAR FROM HIM 2 DAYS BROKE DOWN THEY WAS NOT GOING TO HELP HIM UNTIL SOMEONE CALLED THAT WASNT GOING FOR IT SO THEY TRADE HIM IN ANOTHER CAR THIS CAR NO GOOD MY MANS IS SELLING BOGUS CARS JUST CAUSE IT LOOK GOOD DONT MEAN ITS GOOD THEN THEY HIT YOU WITH THE YOU SIGNED A CONTRACT SMH IF YOU KNOW YOUR CARS ARE BOGUS WHY SELL IT TO SOMEONE WHO IS TRYING TO GET BACK & FORTH TO WORK DO NOT CARE ABOUT THEY CUSTOMS IF YOU ASK ME... I DONT CARE HOW MANY TIMES THEY DELETE I WILL KEEP POSTING IT BECAUSE IT IS NOT RIGHT TO TAKE PEOPLE HARD EARNED MONEY KNOWING YOUR CARS AINT RIGHT!PLEASE FIX MY BROTHER CAR!! OR GIVE HIM HIS MONEY BACK !! I wouldnt even give them one star on theyre rating BAD DEALER

Ma
Review №46

They will literally put anyone in a car. I have a few repos and was getting turned down everywhere I went.. I saw Tadd Clark AUto Sales ads on Facebook and thought it was to good to be true. I decided to take a chance and went down to see for myself. to my surprise, it was literally exactly what the ad says. I just needed my $, ID and a couples numbers for friends. I was in and out in about 40 mintes. They even let me take the car to my own mechanic to have it checked out before I bought it. My mechanic said it would need brake pads soon but I told my salesman that it would need brakes soon and he agreed to replace them for me for free. Really nice workers too. Their office is really nice and smells amazing

Ph
Review №47

Not a lot to choose from but their guarantee youll get into an automobile

Ja
Review №48

Not a very nice selection of cars overall purchase prices way above market value no pay stubs required only 🆔

Su
Review №49

Great personalized service. easy to find right next to KFC on Washington.

Fe
Review №50

Tadd Clark is awesome to deal with. I was approved eventhough no other dealership would approve me. Im very happy with my car and i got a great deal.

Di
Review №51

I bought 2 cars here. they are good people. good cars. easy to work with. see you soon for number 3

Ty
Review №52

Told me they would tell me what was going on with my car in 24 hours. A month later they claimed I said i didnt want the car despite me calling in every week and continued to charge me. Do not recommend

me
Review №53

Im buying my van from this place just wished there wasnt a fee to look at my van to tell me what is wrong but they are very nice ppl

ti
Review №54

DO NOT DO NOT BUY A CAR FROM THESE SCAMMING PEOPLE DO NOT DO NOT !!! THEY WANT YOUR MONEY THATS IT I GOT MY CAR FROMIN THE LAST WEEK OF FEBRUARY 2019 they BASICALLY THEY REFUSED TO CORRECTLY FIX MY CAR AFTER MESSING UP CAME 5 TIMES MAYBE MORE PAID OVER 600 DOLLARS ALMOST EVERY MONTH I HAVE TO GET MY CAR SERVICED ON OR HAD TO BRING IT BACK ONCE THE CAR CLAIM TO BE FIXED THE POLICE ARE INVOLVE DO TO A MANAGER JUMPING IN MY BACK SEAT TRYING TO FORCE ME OUT THE CAR!!!!!! I AM IN THE PROCESS TAKING LEGAL ACTION DO NOT ! I have recordings and I never got my car serviced on the 14th that Is the date I came up there to get it service but end up filing a police report. My receipt of the service date is June 7th I filed a police report regarding your manager forcefully opening my door getting in back seat I felt threaten then he jumped out the car. when I said you better get out from behind me! I am not even going to say more I have recording and documentation for who I spoke with. And saying YOUR Staff its the disrespectful unprofessional, with no customer manger with whatever title he has never had any encounters or spoke with anyone else looks like you having inaccuracies. I always made my payments on time never came with no excuses until I was paying more for services than my payments. But since I made an review this is my opinion off HOW I WAS TREATED FROM AN MANAGER from a business. Like the owner told me on the phone the payment arrangement was cancelled because of my review, and the owner can repo my car because of my one payment as per what the owner said today 06/21/2019 after reviewing my review called at 5pm they close at 6 to tell me if I do not make the payment today when I was going to pay as per agreement verbally on 26th, he refused now. You are more than welcome to repo my car because you decide to have a problem with my review because I am sorry I am not a fool. I would ride the bus and go about my life LIKE I SAID YALL JUST RIPPED ME OFF MY MONEY! Everyone tread lightly when looking for a car from this side car places.

SH
Review №55

Good Cars. Nice people. make your payments or call them. they will work with u.

Dr
Review №56

Just don’t do it , had for a car within a week had problems Never went back to get my car cuz was gonna cost me more money when I went there they mostly Had cars with very high mileage , nice people tho I can say that I guess

Ch
Review №57

Hands down.... the best deals in Indy. Thanks tadd!

Dy
Review №58

Very professional and great experience buying from Tadd Clark Auto Mall. Worked with my budget and were very accommodating!

Ma
Review №59

Wonderful Experience....Dealer was very pleasant and more than helpful!!!

Bi
Review №60

Great prices... Friendly staff...

Up
Review №61

Do NOT buy a car from this company!! The cars are HORRIBLE and will cause you so many problems!! If your in desperate need of a car please look else where I WOULD NOT recommend this nasty no good car lot!!!

Ro
Review №62

Didn’t this crooked place get shut down?

Da
Review №63

I made an account when I saw this. Some of these reviews are crazy these people got me out of a tough spot when no one else would sell me a car. Some of the cars arent the prettiest to look at but they got me to work and I dont know where I would be if they didnt help me out.

Ca
Review №64

Paid my vehicle off waiting for my title to be prepared

Ch
Review №65

Never had any issues

Co
Review №66

Will do what ever it takes to get u in a car today wouldnt go any other place

Te
Review №67

Honest and fair people!

Ap
Review №68

They are wonderful people

Ja
Review №69

Do NOT buy from this lot. They will rip you off and take your car for being one payment behind. Very shady stuff.

Ko
Review №70

Worst car lot in Indy hands down

Ch
Review №71

Great deals

Sh
Review №72

Ok

Information
31 Photos
72 Comments
3.4 Rating
  • Address:3636 W Washington St, Indianapolis, IN 46241, United States
  • Site:http://www.taddclark.com/
  • Phone:+1 317-635-8637
Categories
  • Car dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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