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Dreyer & Reinbold INFINITI
9370 Whitley Dr, Indianapolis, IN 46240, United States
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Dreyer & Reinbold INFINITI
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Ca
Review №1

Dreyer & Reinbold INFINITI at keystone location with Andrew Weiss was the best experience weve had at a dealership. Andrew Weiss was friendly and easy to work with. And the finance guy I cant remember his name but he had everything ready and we signed papers was in and out of dealership within 2- 2 1/2 hours that even included test drive. It was so nice not having to spend the day in the dealership. We are so happy with our vehicle and will be back when ready to buy a new one again.

je
Review №2

Seamless out of state transaction orchestrated by Andrew Weiss. Car was even better than described and all paperwork was taken care of before I arrived. I was able to just get in the car and go. One of the best car buying experiences I have had.

Mi
Review №3

We traded our Ford in for another vehicle with Josh!! He went way past our expectations!! We really wanted a infiniti but at our moment we was not able to do so.. and we was just about to leave when Josh goes hey wait, I got one more idea for you.. at least look at this jeep.. and we did and my wife loved it.. 10 out of 10 recommend Josh anyday!!

Er
Review №4

My husband and I live in Omaha, Nebraska. We were having a hard time finding the car we wanted in Omaha, so ventured out on the web to look in other states. We found the car we wanted on the Dreyer and Reinbold website. I called and talked to Liz, who was a great pleasure to work with. We decided to purchase the car and worked with Mark to get the right financing, who was also a great pleasure to work with. We bought the car sight unseen, but Mark said it was in perfect condition, and he was right. We had it shipped to us and it was absolutely in perfect condition and such a beautiful color. I love my new car and we enjoyed working with both Liz and Mark to make that happen. We would not hesitate to buy a car from them again! Thank you both for such excellent service!

To
Review №5

Worked with Andrew Weiss and being an out of state customer. The experience was amazing! Andrew was available to answer all my questions, even after the transaction. It truly was a seamless process with great communication and customer services along the way.

Am
Review №6

Josh is wonderful. I went in to look at a new car, and I explained how I wouldn’t be able to purchase for about a month due to an upcoming surgery. Knowing that didn’t stop Josh from being super helpful and going on a test drive with me. Honestly, I don’t know if I’ve had that much fun with a car salesman before. Josh would check in periodically, but I never felt rushed or pressured. I ended up going with a different make vehicle, and Josh was very understanding when I told him. His well wishes were genuine and from the heart. This is what a car salesperson should be like. No pressure. Informative. Kind, understanding and fun! You get all of that with this guy. He’s the real deal.

Je
Review №7

I️ truly couldn’t have had a better experience leasing a vehicle. If you are looking for great customer service and efficiency in buying/leasing a vehicle this location is a must! Karen, was my salesperson and she was amazing. She was very knowledgeable, not pushy at all, and essentially helped me lease my new vehicles totally over a series of phone calls and emails. I️ spent about an hour and a half total in the actual dealership from start to finish, the most convenient car shopping experience ever! She went above and beyond, along with the manager, Joe, to get me the absolute best price that wasn’t comparable at other dealerships. I️ felt so appreciated as a customer and I’m so glad I️ leased through them! Also, I’ve used their service facilities with my previous lease and again nothing but great things to say about their customer service and convenience. Dreyer & Reinbold truly cares about their customers, they have extremely competitive prices, & they do it all hassle free!

Ad
Review №8

I had a great experience working with Andrew Weiss on the purchase of my new Q50. I live in Kansas City and this was the first time purchasing a car without a test drive . Andrew was very helpful and made the entire process extremely easy including setting up shipping for me. When the car arrived it was exactly as advertised. Highly recommend!

Da
Review №9

Service is always done quick and efficient. Everyone I have encountered while at the dealership is friendly and helpful. You might pay a little bit more for service but you have the peace of mind that it was done correctly.

Ma
Review №10

I had a great experience buying my Q50 from this dealership. I worked with Sajid and he made the process smooth and effortless for me. He took the time to answer all of my questions and made sure I was comfortable with everything. I cant thank Sajid enough for his help.

Ry
Review №11

Andrew Weiss is the best! Just purchased my third Infiniti a few weeks back.As I have said with the last two cars from Andrew, the customer service makes the difference and the customer service at Dreyer and Reinbold is superior. As always, a special thanks to Mark Elwert in finance and the whole D&R team. Thanks for getting me into the car I wanted and the effort spent getting me the best deal.

Ke
Review №12

Like other reviewers, I couldn’t find the vehicle I was looking for where I live. My search took me several hundred miles away from my hometown to find exactly what I was looking for. Sajid expertly and professionally handled the entire experience with me. He was a joy to work with from start to finish. I highly recommend this dealership and Sajid. Thank you!

Jo
Review №13

Ive got to say Dreyer and Reinbold INFINITI is second to none. From sales to service everyone is knowledgeable, helpful and just a joy to work with.My Service Advisor Mikey Lazaro always goes the extra mile to make sure I understand my vehicle and what I need to do to keep her running for many years to come!Thanks everyone!

As
Review №14

Karen is so great at what she does. I lease and was over on mileage and she was still able to work out a great deal for me when turning my car in. The process was quick..I was in and out. She is very understanding and listens to your wants and needs and you can tell she is knowledgeable about her position.

Jo
Review №15

Had a wonderful test driving and buying experience with Andrew. He is witty, informational, and helpful through every step of the way. Will definitely work with him again in the future. Thank you, all!

Da
Review №16

Sajid Sheikh was great to work with! Extremely knowledgeable and and answered all of my questions. He went above and beyond! It was a pleasure to work with him! This is my first Infiniti and I’m sure it won’t be my last.

Em
Review №17

We had a great experience at Dreyer & Reinbold Infiniti! We worked with Andrew Weiss, who was really helpful from start to finish. He responded immediately to my online inquiry, and took his time answering our questions. The whole process was smooth, and we left with an amazing car.

Wi
Review №18

Dreyer & Reinbold Infiniti offered a great experience especially my sales person Sajid, he was very knowledgeable about the Infiniti products and helped me find my Q50 Red Sport. I also want to say the finance manager Mark was also great and helped me obtain the best rate for my loan. Overall it was a pleasure doing business with Dreyer & Reinbold great dealership and great staff.

Ke
Review №19

We recently purchased a vehicle at Dreyer & Reinbold Infiniti and it was hands down the BEST car buying experience we have ever had. Andrew Weiss was our sales agent. He was incredibly flexible, attentive, knowledgeable and willing to worth with us and our needs. He was not pushy at all. He found us the perfect vehicle at a fantastic price. We had our 5 and 9 year old with us and he made sure they were comfortable and well taken care of. We were in and out of there faster than any other dealership. We will be purchasing our next vehicle from him in the future.

Ki
Review №20

Purchased my first Infiniti, worked with Andrew Weiss, who was very helpful during the purchase process. I have never had such a comfortable and easygoing experience with a car dealership. Highly recommend Andrew and this dealership.

Ja
Review №21

I rated my service 5 stars 2 years ago and I wish I could give it even more stars today! Dreyer and Reinbold has consistently provided me the best, luxury service and Ive always felt like a proper houseguest rather than a customer like other dealerships.Everyone, from the young men who valetd by car, to the service advisor that walked me through everything, to the specialists at the front desk, I felt like everything was clear and laid out in a way that was easy for me to understand.I cannot recommend Dreyer & Reinbold enough, and I will continue to suggest the lovely people there to my friends and family.

Da
Review №22

I just bought a new Infinity QX50 and I absolutely love it!! Karen Lloyd was extremely helpful and made this such an easy experience!! I highly recommend!!

Mi
Review №23

We worked with Andrew Weiss on our recent trade in / car purchase. He made the experience super easy, answered all our questions and made the transaction smooth. Well keep coming back!

Ju
Review №24

We had an amazing experience at Dreyer & Reinbold, working with Julie. For over a month we worked with Julie to get just the right car. She was very patient with us as we are very particular about the quality of the cars that we own. She and the detail department went above and beyond to make sure the almost new vehicle was ready before we left the lot! Thank you Julie! 5 stars all the way around for Julie!

Do
Review №25

I just bought my second Infiniti from Andrew Weiss and the experience the second time was as good as the first. The customer service at Dreyer and Reinbold is outstanding. Andrew is always very helpful and he made the process seamless. Thanks to the whole D&R team.

An
Review №26

Andrew is very personable, knowledgeable, reliable, and made himself available in a moment’s notice whenever I had questions or needed help and guidance when purchasing a 2014 Buick Encore from this dealer; sight unseen and across the country.My Encore was delivered to me yesterday afternoon, and I have been playing around with it ever since! I love it!!I also truly appreciate Andrew and his team accepting my reduced price offer, and going above and beyond to make this purchase happen.Thank you again from an extremely happy customer!

La
Review №27

My husband best place to go

Je
Review №28

I was shopping for a used car and I stopped by Dreyer & Reinbold to see what you had in stock. I was very impressed by the way I was treated by Larry Weaver. He was very knowledgeable, helpful and friendly. While I did not end up buying my vehicle at you location, I did appreciate the way that I was treated during my visit.

Jo
Review №29

I purchased a used VW from Dreyer & Reinbold INFINITI in the fall of 2019. This was my first time purchasing a car from a dealership. I worked with Andrew, and the entire process was very smooth with minimal stress. Andrew was very thorough with the car history and even provided the service records done at the D&R shop upon my request. Andrew was prompt in replying to my calls and texts during the buying process. He was open to working with me on pricing / financing options in order to make the sale. One year later and the car is running perfectly. Highly recommend Andrew and the D&R team.

Ty
Review №30

We just bought a new truck from Sajid. He was very professional, yet personable. He made the purchase a breeze and made us feel comfortable throughout the process. Highly recommend Saj.

Ro
Review №31

We bought an awesome car and the sales staff were very helpful and didnt pressure us. A nice experience.

Da
Review №32

What a wonderful dealership!! EVERYONE was sooo kind and helpful. I don’t believe I have ever experienced the kind of helpful service I received there with ANY other automobile dealership in my life. Again- so courteous snd so helpful - from the receptionist on up- in particular my salesperson Karen Lloyd and assistant shop manager Max Eberflous! Dreyer and Reinbold- what a place. If possible, all my purchases in the future will be with them. Thanks again Karen snd Max !!

Ju
Review №33

Good service. Safe environment. Always upfront regarding the work being done and recommendations.

To
Review №34

Andrew Weiss was very easy to work with and the purchase process was smooth.

Je
Review №35

I contacted Andrew about a vehicle I found online and working with Andrew was great. Andrew was fair, firm and most importantly the process went quickly (as I told Andrew was of absolute importance to me). If you want to purchase a quality vehicle and not deal with a carnival like sales process, give Andrew a call!

Sa
Review №36

We had a *bad* experience at this Infiniti dealership on the north side of Indy. Unfortunately, we met with a salesperson named Julie who flat-out lied to us several times in a matter of 40 minutes. (Pretty impressive.) To begin, we were right on time for our appointment and she showed up 10 minutes late. Within the first minute of meeting her she rudely said, “I just want to be clear: are you going to waste my time?” Seriously?!? My spouse and I looked at each other and almost ran for the door. I really wish we had.She then went on about how she doesn’t like “wasting her time” on people who are there to just browse or aren’t serious buyers. Um, okay…? We’re here and on time for a set appointment (that she wasn’t) prepared to make a large purchase. We had called ahead to ask if they’d appraise my vehicle for a trade-in or sale (to which they confirmed yes, they do both), so does it really look like we’re here to waste *our* time? Between the two of us being a lawyer and a doctoral student, I’d like to think our time is pretty valuable too. Her comments and demeanor were extremely offensive.Julie never asked a single thing about us or our vehicle needs, but was quick to randomly explain how she worked as a nurse for 30 years, retired, has now worked as a car salesperson for 6 years, and is unhappy about turning 51. We didn’t ask or desire to know about any of this irrelevant information (lol) but, if you do the math, this actually doesn’t even make any sense: she would have had to become a nurse at age 15 for this to be true. We’re here looking for a trade-in or appraisal and we get a salesperson who felt the need to be really rude, following by lying about her work history/job/age? (Who cares?)Anyways, I wanted to get to the point of the meeting so I stated several times I was here to get my vehicle appraised, like we agreed to on the phone. But then she starts trying to sell me all kinds of vehicles I didn’t want. I said very clearly I had already looked at the online inventory and didn’t see anything *that day* but still wanted to know trade-in value for any vehicles that may arrive in the future. She ignores me, then proceeds to sell us all these other vehicles we clearly were not interested in. I said no thank you again. And again. And again. She then pushes us out onto the lot to show me a vehicle I already said no to. I asked to please at least start the appraisal process on my vehicle while were browsing and she straight up ignores me. AGAIN. We walked around for five minutes while I kept reminding her I was interested in finding out the trade-in or sale value so I’d know what to expect *should* the dealership receive a car I wanted in the near future. We walked back inside, suffering about 40 minutes of being ignored and harassed, and she was so visibly flustered that I didn’t buy some random car on the spot that she *declined to appraise my car and immediately told us good-bye.*We were confused and taken off guard, and then she immaturely huffed, “My manager said he doesn’t need your vehicle” and pointed to the door. ARE YOU SERIOUS? What a horrible way to treat two people who just politely listened to your lies and rude behavior for over 30 minutes! So let’s look at the facts: INFINITI told us they’d appraise my car - and when I didn’t buy one of their vehicles on the spot that day (that wasn’t what I wanted even though I said I’d be a buyer in the upcoming weeks) - they basically told us to get the f*** out.How unprofessional and ironic that this was by far the biggest waste of *our* time, lol. She and her manager apparently thought that since I wouldn’t buy a car that day, they’d “stick it to me” and refuse to inspect my own Infiniti? (Which is only a few years old, very nice, no accidents, perfectly maintained and clean, so I doubt it’s something related to the car itself.)I love Infinitis and was preparing to upgrade to a new one - and when I do, it absolutely, positively, will NEVER be from Dreyer and Reinbold.

Mi
Review №37

My husband and I worked with Julie Daege to lease a 2021 QX50. She was very helpful and patient as we showed up very late in the day on a Saturday. She stayed after working hours to complete the purchase and make sure everything was perfect. We will most definitely come back to the dealership to work with her again. Her enthusiastic and caring personality was a delight to be around. Thanks Infiniti and Julie for a fun and exciting experience.

sh
Review №38

My intention when walking into Dreyer & Reinbold Infiniti was to just check out a car I had seen online. When we arrived on the lot, Sajid was welcoming and more than happy to show us the “one”.After looking for several weeks I was surprised to see the vehicle I was eyeing, waiting for me to take home. After Sajid joined us on the test drive... I knew I wanted it!We arrived later than planned only because earlier my previous vehicle needed a new tire! That threw me over the edge even more to make it here to find my next car! With that being said Sajid was kind enough to get me through all the paperwork and process after closing time, and continues to be available even after the buying process.Thanks Sajid and everyone else that had to stay past closing time to help a girl out to go home with the car she wanted!!!

Ro
Review №39

I have been a Dreyer customer for 18 years and have had nothing but great experiences with their Infiniti service department. As a matter of fact, I might have bought an Audi or something else last time, but I know and trust this service team and I cant say that about any other service department I have ever worked with. they are directly responsible for my purchase of 3 Infiniti cars (love the cars too, but the service experience and trust put them over the top every time.)

Ca
Review №40

We worked with Andrew Weiss to purchase our vehicle. He was so helpful, pleasant to work with, and got us in and out in a timely manner. The entire process was seamless and we left with a car we love. Great service, great experience. Would highly recommend!

St
Review №41

Andrew Weiss was phenomenal! No pressure and such a wonderful experience. He is so knowledgeable and helpful and I know that when my husband and I go to purchase another vehicle it will be from him! Customers for life!!!! Ty again Andrew and all your staff for helping us w our purchase 😁.

Mi
Review №42

Was referred by a friend, was not disappointed. Everyone was friendly very clean facility. Greeted warmly with a big smile by Liz and Mike Thurman took his time and handled everything professionally. I will be sure to refer others to shop here if they are buying an Infinity

St
Review №43

Many thanks to Sajid at Dreyer & Reinbold INFINITI North for his quick responsiveness and willingness to work with an out-of-state buyer! I had been looking for a Fully Loaded 2020 INFINITI Q60 Luxe after extensive research over the past six months. I found the vehicle on the D&R web page before it had even returned from auction! Sajid maintained contact with me throughout the entire process. All of my paperwork had started while I travelled across states to their location. It was an amazingly smooth and transparent process. I highly recommend D&R INFINITI North and Sajid as your sales and leasing specialist. Hell help you out!

As
Review №44

We recently bought a car from the Dreyer and Reinbold (North) dealership and were so pleased. We absolutely love our new car. After being at multiple dealerships looking at different vehicles in its class, we were SO happy with how we were treated at this dealership. The customer service stood out the most. Everyone in the office was eager to help us and answer our questions. We worked with Larry Weaver. He went over and beyond to make sure our needs were met. We were SO happy with our final decision. Ultimately, we know if we have any concerns or questions- they will be right there for us. We know this will be a lasting relationship. Thank you so much!

Al
Review №45

I wish I could give more than 5 stars to rate my experience purchasing a Q60 from Karen this week. The process could not have been easier. She listened to my needs and helped me find the perfect car! Karen was super responsive and did not pressure me at all. I would recommend Karen to anyone looking for an enjoyable car buying experience.

Ji
Review №46

My family cannot say enough great things about Andrew Weiss! His communication, professionalism, and expertise were absolutely outstanding! He made the process seamless, and were already planning on returning to buy another car from him. Its rare to find people like this that you can trust and put faith in, but Andrew is one of them!

St
Review №47

This was the best buying experience I have ever had. Joshua Guzman was excellent, I cant refer to him as a salesman because he was more like a partner as he guided my wife and I through the process. I highly recommend Joshua Guzman when you are looking to purchase a new or used car!

Ri
Review №48

Andrew is a fantastic low stress highly knowledgeable person for this organization. When your in the market for a vehicle the is a great way to experience being a valuable customer. Andrew and the team of experts at this location really turned our terrible day of vehicle hunting into a WOW.Thank you TEAM INFINITY

Sc
Review №49

Andrew Weiss was amazing!! I called Andrew to inquire on an out of state purchase that had just arrived on trade. Andrew went above and beyond to provide me with all the details, pictures, and feedback I needed to make a great purchase from a great dealership. Thanks Andrew for all of your time and support...we love our QX!!

Ro
Review №50

Wonderful experience from the moment I walked in to the day I drove out in my new car. Larry and the two Marcs are great

Ja
Review №51

Car buying for some is as easy as walking into a dealership and saying, “I want that one.” For others, it’s a strenuous process in which every fact needs to be checked, every detail double checked, and ultimately everything perfect.We shopped at some of the bigger volume dealers around (*cough* a very large Honda dealership that moves apparently 5000 vehicles annually around *cough*) but just like their statistics we were treated as a number. We were juggled and not taken care of in the slightest. There’s a reason why dealerships have such a harsh stigma associated with them.Julie Daege at D&R Infiniti was the exact opposite— instead of pressuring us into a sale she made it abundantly clear she was there to help us make the right decision, both in choosing the right car in the right financial manner. She accommodated our somewhat unique needs and didn’t make us feel rushed even though we came about 30 minutes until closing. If only every dealership had sales people like Julie, maybe the dealership would be something we’re all happy to go to!And the cars themselves, the used cars were as perfect as the new cars. Julie mentioned how they’re hand picked by their excellent used car manager and it really does show. They’re all in impeccable condition and treated the way you’d want your future car to be.Ultimately, really can’t say how happy we were with Julie’s great balance of professionalism and affability and the great selection of pre-owned Infiniti’s! I know Infiniti’s are a bit rarer but they really are great vehicles for the informed buyer!

Ry
Review №52

Wanted to say Larry Weaver did a great job with our new vehicle. Also Larry was off on Wednesday and Julie jumped right in and was willing to help. Thought that was cool. Thanks everyone. Appreciate great service.

Je
Review №53

Julie was awesome! I’ve been to many dealerships over the past few years and by far she was the most knowledgeable and helpful. No pressure just wanted to help in anyway. I totally recommend her and D&R Infinity.

Da
Review №54

Worked with Andrew Weiss for my second Infiniti purchase and he was always there for me when I had questions! Andrew is very knowledgeable and prompt and I look forward working with Andrew when I come back for my third!

Er
Review №55

We recently bought a vehicle at Dryer & Reinbold and the experience could not have been better. We pulled into the dealership with a cranky toddler, on a limited time frame and tired from a frustrating day of car shopping. Andrew met us outside and was beyond accommodating for us. He went above and beyond. We have had a previous vehicle serviced here and had always been impressed with their service but after our experience of car buying as well thru this dealership we are loyal customers!

Er
Review №56

We worked with Andrew Weiss on the purchase of our first Infiniti. We found him to be incredibly knowledgeable and helpful to narrow down the choices for us. Ultimately when we got to the point where we found the car for us, he was fair and not pushy. It was truly an efficient and enjoyable experience and would recommend working with him to anyone who wants a smooth car buying experience. We love our QX50 so far.

Li
Review №57

I recently bought a Q60 sport from Karen Newland Lloyd. She was so enjoyable to work with from start to finish. I knew what car I wanted and we worked together to make it happen. She was so helpful throughout the whole process and never made me feel pressured. She took the time to explain the features on my car and I know I can go back anytime if I need more help. I could tell she was genuinely happy for me and that meant a lot. Everyone I worked with there was extremely nice.

We
Review №58

Julie Daege was very helpful in the car buying process. I did not know what to get when I walked into the dealership, and she was informative and patience. If I were to come back, I would like to work with her again. It was a good experience.

Be
Review №59

I received terrible customer service from the parts department over the phone. The person was rude, condescending, and completely negative and just plain nasty to me. I will never do business here just based off how bad this one experience was. I live in Fishers and Id rather drive down to the one in Greenwood than take my business to a place that treats customers the way I was treated here.

As
Review №60

I wish I could give a 10 star review! We recently leased a new QX60 through Josh Guzman. He made the whole process so easy and enjoyable, that we were actually excited to do the whole new car process this time. He was great at communicating each step with us, always made sure we didn’t have any questions and was available day or night if we did. We came in Saturday morning, our new car was pulled up and ready to go home! He got our phones, seats and everything set up before we left. He even switched over my license plate.We were so happy with everyone at Dreyer & Reinbold INFINITI. Everyone we worked with was just as kind and helpful. No one was overbearing or in your face. I never thought I would say it, but I enjoyed picking out and leasing a new car. Thanks to this great team of people and how they do business. Thanks again!

Wi
Review №61

We have bought several cars from this dealer over last 15 years. It has always been a good experience. Andrew Weiss goes out of his way to make the process easy without being intrusive or overbearing. Also really recommend service department at this dealer.

Br
Review №62

We have worked with Andrew Weiss Over the years. Great customer service!!

Jo
Review №63

Larry provided the best experience I’ve ever had when in the market for a new vehicle. Leasing was new for me and he made it very easy and accommodating for my family. Will be a customer again.

St
Review №64

Our experience purchasing a QX50 was great -Andrew Weiss has over 20 years experience and is very knowledgeable. He made the experience of buying a car painless - he was very personable and easy to work with. I would work with him again and recommend him to anyone looking to purchase an Infiniti.

ca
Review №65

I had a wonderful time speaking with Julie Daege about a couple of different cars. She was very helpful and also took the time to check up about a week after purchasing the car to see how everything was going. Julie was extremely helpful during my visit.

Ed
Review №66

I recently purchased a 2019 Qx50 from this dealership, the process was smooth and the customer service was also outstanding. Andrew and all the staff members at Dreyer & Reinbold Infinity conducted business with courtesy and were very kind to my family and I.

An
Review №67

Just recently purchased a vehicle with Josh G. And let me tell you it was the best first time experience buying my car! He made sure I was comfortable and went step by step with me. He worked as quickly as possible to make sure I would get my car when I wanted it. The process was so smooth. I honestly can’t image going through anyone else! Please if you’re thinking of purchasing a vehicle, go see Josh G! I promise you won’t be disappointed!

Le
Review №68

I had such a great experience with purchasing my vehicle through Dreyer & Reinbold. Everyone I interacted with was extremely helpful, friendly and knowledgeable. I had an especially great experience with Sajid, he was such a joy to work with and made the process extremely easy and efficient. I had a short time frame to find a vehicle and he made the process quick and easy for me. After he gave me the keys, he even offered to help me program the keys and setup my Bluetooth! Hes turned me into a future repeat customer.

He
Review №69

One of my friends referred me and told me I must ask for Sajid. He was perfect honestly, he understands what customers want, what car is best and after you but the car you can text him any time you need anything (he will tell you this). I even needed to sign a document unrelated to the car and he printed and scanned it for me.The entire team so professional and nice, very, very, very customer service focused, which I love. Of course if you are reading this you have probably researched infinity so you know how amazing they are. I bought my first one yesterday and I will just keep buying them because it’s my dream car:).

An
Review №70

Had to get two parts for an old Infiniti. Customer Service was excellent.

Pa
Review №71

Josh Guzman was AMAZING to work with! He honestly made my dreams come true! He made my car-buying experience SO easy and actually enjoyable. He was almost more excited than me about my new car! From the moment I walked into Dreyer & Reinbold, I felt welcomed and part of the family. Everyone was so nice and Josh was very accommodating and professional. I appreciated that he listened to me as I said in one of my test drives that “I love this car, but I REALLY want a Sport.” He took a risk and told me about the 2017 Sport even though it was out of the price range I was looking for. Once I drove that car, I was smitten. THEN, Josh presented my crazy offer to the GM…..and for some insane reason, they gave me a crazy good deal that I could not pass up. So, huge shout out to Josh for all that he did and continues to do regarding my new car purchase. I am in love with the car and with Dreyer & Reinbold. I’m telling everyone my story and sending Joshs contact information to anyone I know who is looking for a car!

Da
Review №72

Julie was so great!! She helped us through the entire process and made us feel very comfortable. The service was amazing. We don’t regret buying from here and will probably buy from here in the future. We will highly recommend to our family and friends.

bo
Review №73

I have been driving Infinitys both new and used since 1997.By far working with Karen has made it a positive buying experience. Karen has provided the care for my vehicle as well as interest in my family.I look forward to working with Karen again on my next Infinity experience.Bob Glenn

Do
Review №74

From the moment I inquired with Scott, the General Manager, on an inquiry of a new INFINITI- he instantly had his Used Car Manager, Mark, give me a trade in value on my current vehicle and Joe, the New Car Manager and Mark the Business Manager work on my finance options. During this time of COVID, they worked with me to provide all information and details I would need to make my decision, from the comfort of my home. They were more than fair on my trade in and working my new car options. I bought this sight unseen and within 24 hours, I have my new INFINITI QX60! Karen is a superb sales person to work with- so thorough, detailed and organized! They are so professional, quick & convenient to work with! Couldnt be any more pleased with my experience at D&R INFINITI. They went above & beyond!

Sh
Review №75

Karen has always made sure every need and want was taken care of promptly. She is a great listener and the ultimate person to help in finding the right vehicle for you. I am always impressed at Karens follow through.

Ma
Review №76

I recently purchased a 2017 QX60 from D&R Infiniti northside Indianapolis and it was a great and safe experience especially during this pandemic situation which we are all in now. Got to say about the sales man Andrew Weiss who dealt with me right from the beginning till the day i picked up my beautiful QX60, he explained and answered all the questions i had and guided me on whats really needed and what not, depending on my interest. My next car will also be from the D&R.

Ga
Review №77

Recently worked with Josh Guzman on the purchase of a used vehicle. This was the best buying process I have experienced in searching for a vehicle. Josh went above and beyond on multiple occasions to provide us with answers as well as making us feel comfortable during what is typically a hassle process. I was able to do most everything over the phone with him, then when I went in to sign papers I was in and out in 30 minutes. The best part was he delivered the car to our house because we were not able to make a time work to where my wife and I could go to dealership at same time. Thank you Josh!!!

Br
Review №78

Brought my car in to get some service work done and was greeted by a wonderful staff. They were extremely welcoming and helpful. Got my car diagnosed and requested the repair. They all parts were in stock and told me it would be 4-5 hours but gave me a loaner for the meantime, which is fine.Roughly an hour and a half later they contacted me to let me know all the work was done, which is exceptional.HOWEVER, when I returned to pay my bill they charged for the expected time it would take to do the job, not actual time. I did not notice this until I returned home and looked at the breakdown. They gave me a few discounts for my first time coming in but the labor charges surpass the discounts.Overall my experience here was much much better than other car dealerships and they did wonderful service work but I am left disappointed due to the mischarges. I would definitely take my vehicle there again for servicing but will look out for mischarges in the future.

na
Review №79

I’ve never been a fan of car shopping but Sajid Sheikh at Dreyer and Reinbold Infiniti made it an incredibly easy and relaxing experience. He is SO knowledgeable, friendly, and patient. He even brought some items to my house that I had accidentally left in my trade in vehicle. We love our new car and Sajid has a new customer for life!

Pa
Review №80

The best service and attention!!

Ri
Review №81

Had a great experience! Drove over an hour to look at a vehicle here and Chris Meeks fixed us up and had us out the door with just what we were looking for all in about 2 hours time! Will definitely keep them and Chris in mind for our next vehicle purchase!

Ge
Review №82

POOR SERVICE, RIP OFF ARTIST, SCAMMERS, SHOP BEFORE YOU BUY WAY OVER PRICED!!! TERRIBLE...NEVER DO BUSINESS HERE OR ANYWHERE THEY ARE AFFILIATED WITH, SHOULD BE ASHAMED OF ANY BUSINESS PRACTICES !!! NEVER TRUST THIS PLACE AT ALL. DONT TRUST THESE GUYS. BAD, BAD, BAD, THE ONLY REASON THERE IS ONE STAR IS BECAUSE YOU CAN NOT POST WITHOUT CLICKING ONE. SHOULD BE A MINUS STARS.

Ch
Review №83

Im out of state and after searching for weeks online, Dreyer & Reinbold had the perfect QX60 Ive been looking for and at a great price! Andrew Weiss was great and worked with me over the phone. I must say, the honesty and integrity Andrew and this dealership has was outstanding. I drove to Indy to pick up the car and everything was as promised. The entire experience was smooth and hassle free. I just wish they were closer to me!

Sh
Review №84

Larry Weaver is fantastic to work with. No high pressure sales tactics. He’s very knowledgeable about their vehicles. I will definitely go back to Larry when I’m in the market for my next new vehicle, he is great to work with!

Na
Review №85

Great experience with buying a car from out of state from this dealership. My salesman, Larry Weaver, was extremely responsive and helpful in walking me through the transaction and even picked me up at the airport when I arrived to get the car. Highly recommended!

Da
Review №86

Andrew made the car buying process quick and painless! Highly recommend! Thanks again

Br
Review №87

What an amazing experience! Julie was so knowledgeable it was refreshing. The entire experience was more information and working together vs high pressure. I have shared Julie’s name with all my friends and family. Well done Dreyer & Reinbold.

Th
Review №88

We wanted to share our fabulous recent experience at Dreyer Reinbold Infiniti. Karen located the car of our choice and we are extremely happy. Her personal customer service is the best we have ever experienced ! The vehicles that she chooses are hand picked and they are immaculate with low mileage and no accidents. Everything that everyone looks for when buying a pre-owned vehicle! We would highly recommend buying a vehicle from Karen. Thank you so much Karen, you are awesome !

La
Review №89

My buying Experience with Dreyer and Reinbold was outstanding. Andrew Weiss was an exceptional sales person. He made me feel very comfortable. There was no pressure, no hard sell. When I made the decision to move forward with my new car the Andrew handled the process with a calm and cool professionalism that you dont usually find with most sales people in the car industry. Thank you Andrew and Dreyer Reinbold.

Je
Review №90

Karen did a wonderful job in getting us into a great vehicle. Shes very knowledgeable, and a great asset to the dealership. Thank you for your help, Karen.

Er
Review №91

I stopped by and found a great used Mazda for a great price. Low mileage 1 owner car. Staff was great. Andrew Weiss was my salesman. He treated me awesome. I would definitely buy from them again. If you want a great car and want to be treated right you need to stop by and check them out. Cant recommend highly enough. 6 out of 5 stars!

Ca
Review №92

I came looking for a new car and was very nervous about the whole experience. Larry Weaver helped me and made the process 10 times easier. He was very knowledgeable about all the vehicles! Would highly recommend going to see Larry.

St
Review №93

If I could give this review 10 stars, believe me - I would! My previous car broke down on the side of the road a few weeks ago. I am a college grad student with a very small budget for a new car. I felt completely overwhelmed until I worked with Sajid at Dreyer and Reinbold. He helped us find an awesome Infiniti that fit my budget. He spent way more time with us than he needed to, and he even helped me find some inexpensive products on Amazon to help update the media in the car. I will absolutely come back for my next Infiniti, and I can’t wait to work with Sajid again!

Er
Review №94

First time car buyer here and Andrew Weiss did an exceptional job. He was very personable and professional. He did not try to pressure me into buying and did a great job in educating me into making a decision that was suitable to my needs. Highly recommend!

to
Review №95

It took me awhile to find myself a car I always wanted and until I went to this dealership I ran into Andrew Weiss and he really helped me find the car I have been waiting for! I really want to thank Andrew for the great help! Andrew was an outstanding salesman and I would most definitely recommend working with him based off his knowledge and honesty with me as a customer!

Li
Review №96

Wonderful Staff, made my car buying experience great! Julie my sales person was friendly and helpful. Every employee I talked to or saw was smiling and had a nice to see you attitude. I will be going back in the future.

Er
Review №97

Chris Meeks was awesome to work with. He was professional and customer friendly. He knew everything about the cars we looked at and when he didnt he quickly got the answers to our questions. I would highly recommend Chris to anyone in the market for a Infiniti and if you want great customer service!

Ca
Review №98

As a longtime Lexus owner, I was going to need a really great salesman to convince me to make a switch. Andrew Weiss was able to do that and I couldnt be happier. Andrew was honest with me and you dont see that with a lot of car salesman nowadays. I will definitely be returning to this dealership to have Andrew sell me another Infinity in the future.

Ce
Review №99

Sajid was very helpful and the process was quick and easy. Even when I had an issue it was resolved quickly. The air in the car had stopped working the day I took it home and the whole team was very nice about it and got it fixed right away. We love our new car!

Pa
Review №100

I have been shopping for cars countless times, on very few occasions do I feel comfortable at a dealership. Larry Weaver at Dreyer & Reinbold understood my position and created a no pressure environment. Larry is a car enthusiast before he is sales staff.I felt as thought we were looking for my car not just a car. It is evident that Larry enjoys talking about these machines as what they are, luxury class vehicles. Larry, Thank You for being so accommodating for what I was looking for.

Information
72 Photos
100 Comments
4.7 Rating
  • Address:9370 Whitley Dr, Indianapolis, IN 46240, United States
  • Site:http://www.infinitinorth.com/?utm_source=gmb&utm_medium=organic
  • Phone:+1 317-573-0222
Categories
  • Infiniti dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Motor vehicle dealer
  • Used car dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–7:30PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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