user
Harris Tire and Auto
5425 N Keystone Ave, Indianapolis, IN 46220, United States
Appearance
Harris Tire and Auto
Comments
Da
Review №1

Excellent service,prices are very reasonable,very quick while you wait,I love this place! My go to for tires and general auto repair.

Da
Review №2

They did a fast, competent job finding and replacing the rear end transmission of my old Element.

Ma
Review №3

In my first experience with them yesterday I found the gentleman I worked with the be courteous, customer service oriented and honest beyond measure.

An
Review №4

This long standing Indianapolis business has been around for a long long while. The Harris Family have created a mechanics shop that will give you expert advice, reasonable pricing, and honesty. I wouldnt take my car any where else.

Ni
Review №5

Nice manager and excellent service.👍😁

Ch
Review №6

Took my Rim in Looking like a frog got it back looking like a Prince, obviously they take pride in their work! Great experience.

Da
Review №7

Always a fair price and get in and out quickly even when the wait looks long.

Ch
Review №8

Did a really good job, when I called they were polite they answered all my questions and I was able to get In and out for a bent rim and got a really nice deal on a nice used tire. Don’t know who helped but it was a older guy with glasses (sorry guys)but he was very professional. Thanks guys!

An
Review №9

They were courteous and reasonably priced. I had two bent rims they were able to fix both. I got the before the store opened and had no issues getting my rims fixed the same day. I was able to pick them up a few hours later. They put them on my car, put my spare back in the trunk where it goes and aired up my tires as requested. Ill definitely be going to them in the future.

Am
Review №10

Nobody wants to spend almost $800 to get their fixed but I was really thankful for the work that got done it was still a fair price. Thank you guys so much for getting my car in and repaired in one day. You are awesome and I will be bringing my cars back for more repairs as needed.

Fu
Review №11

I had a catastrophic failure on my car last week and had it towed here on short notice. They found and repaired the problem quickly, were communicative and pleasant, and charged a reasonable price for the parts and labor. Though I chose to come here out of need, it was a great experience and I will gladly come back here if I need future services.

Ja
Review №12

Great service! I hit a pothole and and bent my wheel. One place I went to said it wasn’t fixable. I called before coming here to make sure they had my wheel in stock, since I had been told I’d need to buy a whole new one.The owner was very nice and came out to look at my wheel. He said he would be able to fix it and it would cost less than buying a new one. He quoted me a price and a few hours later I came back to pick up my newly fixed wheel. The price he quoted me was more than I actually ended up paying. He could have charged me the higher price and I never would have known a difference, but he was honest and gave me the correct price. I’ll definitely be coming here from now on for all my car needs.

Ja
Review №13

Visited the shop this morning and spoke with Dan for a bit regarding my wheels having been bent. We discussed options and the situation at lengths. Dan had his guys check it out with him. Turns out my wheels are a mess. He went on discussing it with me and weighing out options. In the end Im likely either dealing with the situation or replacing wheels. The point being, there was no transaction yet they really helped me out. It says a lot about a place that is so helpful even without a sale. Ill definatly be back when I do need their services.

Ro
Review №14

Worst Service Ever!I came into the location because I work next door to this particular location. I was never greeted with a Hello Good Morning! I just received a What can I help you with? and no eye contact. I thought maybe it was just a bad morning for them so I shrugged it off...NOPE! Upon me arriving to the location around 3:15 PM, an older mechanic with gray hair says, Pickup or Drop off? I said, Pickup. He proceeds to take my keys off the rack and when I was ready to put my hand out to get the keys he tosses them on the desk....Other places like jiffy lube, Midas etc will place them in your hand...Not Here...I then place my credit card on the desk awaiting him to tell me the balance and instead he picks up my card and swipes my card without telling me anything....I then asked was my coupon added to the total...he states I Dont Know...Who helped you?....then storms out from the front desk mad for no reason...So the original guy I talked with says, What is the problem?...I simply asked was the coupon I brought in earlier added to my total? He tried to make me feel stupid by saying that the coupon is for conventional oil only...I said how was I suppose to know that you put synthetic blend in my car?! He then says oh yeah......I am not the type of person whom would hold grudges at all but I truly can not believe the lack of respect for a new customer. I will never allow my family of friends to go here.

Jo
Review №15

I love this place! Great people, great service and they will take care of you. Been there several times and I have never been disappointed.

Za
Review №16

Ive been a Harris Tire and Auto customer for a couple of years now. My cars have been in for oil changes, tire replacement, and air conditioning system repairs. I have always received top-notch service at a fair price. Plus, I can feel good about supporting a local business.My only complaint is that I cannot schedule my service visits in advance.

Da
Review №17

This was the first time Ive ever been to this location and for the service I had done I was very pleased! I had a bent wheel and not only could they fix it, it was repaired that same day! Lot of other places you have to wait a couple of days for your wheel to come back, not here!

Ho
Review №18

This place is so great. Dan has helped me the two times I brought my car in and he is definitely the friendly face you want to see on that bad day when when your car breaks down. He is what every mechanic should aspire to be. He speaks to you with respect, not like youre an idiot like a lot of other mechanics do. Also, he is not out to get your money. If he doesnt know what is broke, he isnt going to tell you it needs fixed. He was even willing to level with me on a price. I will forever recommend this place.

JA
Review №19

Great service and honest turn around time estimates. Very pleased by AutoZones(in front of Harris) recommendation of this place. Highly recommended if you need your tires repaired. Prices are fair.

to
Review №20

Busy, busy, busy... Service😀...Got there by 8, Dan put me in the queue. Car back this pm...😀

ri
Review №21

There cool, got a couple of tires cost me a buck and a half. Im good.. Part 2, I went back and gave them the receipt for two more tires, they give me the wrong tires plus they charge me a State Tire Disposal Tax!? Im not desposing tires!!? That cost more then my Military Discount! No more Harris!

Er
Review №22

I was really happy with the service I received. My only complaint was the initial interaction with them. I made an appointment online but when I got there they did not have record of it. I had the verification email. I wasnt going to push the issue but it was annoying having to give them all the informarion a second time. Price was great, service was great, friendly service.

Ro
Review №23

This has been my go to auto shop for the last three years. Ive always been happy with my experience there! Highly recommend

To
Review №24

Might be the best trained mechanics in the city. All the staff is very knowledgeable and they do good work. I just had a 100k mile tune up and full size SUV is driving like brand new.

Ch
Review №25

Pretty honest and straight forward people from what I could tell from my tone there

Kr
Review №26

Dan and his team do great work. They are straightforward, trustworthy and fairly priced. Only place I trust with my truck.

Da
Review №27

Update: I visited Harris Tire this morning after getting a flat on the tire I was worried about since it was so old. They got me in and out with a new set of tires in less than an hour and a half. Price was competitive, and the service was great. I would recommend to anyone.I havent been yet, but just called for a price quote and they had the best quote by far. Especially compared to Midas or Firestone. The big corporate places will always screw you.

ab
Review №28

The first time I came to get a tire patched - I really am doubtful that they even did the work because the tire still leaks at the same rate. Definitely charged me for the work though! I feel like they took advantage of a young woman unable to verify that they did what they said they did.The second time I came I got my oil changed. My car was fine when I went in, when I left my check engine light was on. I returned immediately to the shop and they opened the car back up. It turns out whoever changed the oil turned a gasket too tightly and it had doubled over on itself, leaking air into the engine.Remarkably terrible work.

Br
Review №29

Like half of everyone in town, I had pothole problems. Specifically bent a rim. This shop gave me a fair quote for a job well done and got it done in about a day and a halfs time. Prompt phone call once it was done to let me know I could pick it up. They didnt have anyone available to re-mount it for almost an hour, so I had to do that myself. Theyre running a business and I get that, though the above and beyond service would have been to offer to mount it in a timely fashion. Will definitely be back next time I nail an unforseen pothole at 45mph though; they do quality high-value work.

Sc
Review №30

Good luck getting serviced. You call and they tell you walk ins only. Then you walk in and they tell you they are too busy, when there is 1 car in the garage.So if you work a real job, go somewhere else where you can actually schedule an appointment and know you will be serviced. This place sucks. Zero customer service. When I did walk in the guy at the counter acted like I was bothering him.This place wont last long.

Da
Review №31

Never a problem here, they get things right the first time. edit- 3 years later- still the best shop in the area. Check their tire prices closely, though.

Mi
Review №32

Great prices. Go there to get my oil changed.

Co
Review №33

Had a cracked rim, they got me in and out same day. Awesome service

Gr
Review №34

Reliable, fair priced auto repair. Keep my two old wrecks on the road without breaking my limited bank.

An
Review №35

I have been a loyal customer for years and now all of a sudden this guys are lieing and stealing from me . Its a terrible thing I tell you Ill never return there again . And I might be filing a lawsuit to get my money back .

Sh
Review №36

Definitely quite impolite and short on the phone call but I will go see what they are about and possibly down grade or upgrade the review... We will see.

Da
Review №37

Couldnt get what I needed done. Very costly. Otherwise great service

Cl
Review №38

Quick and affordable service, particularly given the high volume of repairs needed due to potholes at this time.

Mi
Review №39

Outstanding, efficient service. Reasonable prices.

Sh
Review №40

Great customer service, great prices, and great work done to my car.

Ka
Review №41

My rim was obliterated by the Indy potholes. Called over and they had a matching rim, could install it that day, and cost me $300 less than other shops. Will use them again.

Je
Review №42

Integrity is rare for high quality service. I wont take my car anywhere else.

Th
Review №43

I really like the employees and the service. Always honest and priced competitively.

Ce
Review №44

Wonderful great do a good job

Al
Review №45

These guys are great! They were very helpful and knowledgable. Quick service!!

Ja
Review №46

Dan is a straight shooter, and Josh, in the shop, would take a bullet for anyone! These guys have a great attitude, and gladly handle warranty issues fairly.

Jo
Review №47

Fixed my flat quickly for a fair price. Would do business again 👍

Mi
Review №48

Always good service here.

Tr
Review №49

Went to get a used tire, so they sold me a bad one that went flat an hour after. Dont think thats a coincidence. Plus it was Saturday noon and they close at 1pm on Saturdays and close on Sundays. So I had to look for other place and to repair it and extra money.At least check your tires before you sell them.

R
Review №50

I stoped by as my Jetta was overheating. Dan was very helpful and professional about dealing with my issue.

Em
Review №51

Your typical tire store

Je
Review №52

Awesome shop here. Full auto service, even fix bent rims

Ja
Review №53

Good and prompt service that is appropriately priced.

Th
Review №54

Good prices. Have load range g tires

Te
Review №55

I didnt rate them a 5 because they didnt have the tire I needed but they did assist me with putting on me spare tire for $25 that seemed a little outrageous to me

da
Review №56

The service was great and honest

De
Review №57

They were quick and honest

Sc
Review №58

Great auto repair

Ja
Review №59

They helped me out with a flat tire, fast and friendly

kg
Review №60

Since they changed ownership their business practices have suffered.

El
Review №61

Fairprice help me out in a jam

An
Review №62

Thank you for your honest and fair price !!!

An
Review №63

I had my battery replaced here a few years ago. Harris Tire and Auto installed an Interstate brand battery with a 5 year warranty, and I paid a lot for it. It just died, and (after a bit of hesitation) Harris Tire and Auto replaced it with a new battery free of charge.

Na
Review №64

Scam mechanics

Ad
Review №65

Dont bother calling these guys, apparently phone calls are an such inconvenience its okay to be condescending and dismissive to potential customers.

An
Review №66

Whoever answers the phone is extremely rude

Ja
Review №67

Great service

Information
5 Photos
67 Comments
4.1 Rating
  • Address:5425 N Keystone Ave, Indianapolis, IN 46220, United States
  • Site:http://harristireandauto.com/
  • Phone:+1 317-255-4191
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations