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Best-One of Indy
2646 E 62nd St, Indianapolis, IN 46220, United States
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Best-One of Indy
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mi
Review №1

My wife and I have been having our cars serviced here for the past 10 years. Always receive prompt and great service. For example, earlier this year I thought my transmission went out and had it towed to Best One of Indy (Glendale location). It turns out it was a CV joint and they had it fixed at a minimal cost in less that 24hrs from the incident. Highly recommended.

Aa
Review №2

Screw in my tire. The store and tech was able to get it repaired within 30 minutes of my arrival. The facility was in good condition and the staff were cordial.

zh
Review №3

I dropped my car there and waited to ride back to work place for more than one hour, and my work place just 6 minutes away.Before I drop my car , I have called first. I believe it should be better if you can tell me there’s long time to wait for the ride, so I probably would have my co work to pick me up.My car was be able to fixed 5 house later. I would appreciate if could tell me there was long time waiting, so I probably would try somewhere else.I will never go this place anymore.

Ca
Review №4

Best-One Indy at Glendale is my go-to spot for tire rotations and repairs. Check them out!

Da
Review №5

I’ve always come to best one for any of my tire needs, and they’ve always gone above and beyond in both quality of work and customer service. They were even able to help me mount some very small tires that no other place would touch. I will continue to recommend them to friends and family, very professional and timely service.

Ab
Review №6

Love this place! One of the only shops in Indy that I trust my car with. They always do a great job.

Ri
Review №7

These guys are great! They squeezed me in last minute and fixed my tire within an hour. The price was also fantastic. I would definitely recommend them!!

Ra
Review №8

From the phone call inquiring about pricing, to the time I picked up my car, (Mandy stayed late and waited for me ON A FRIDAY!) the customer service was superb AND their prices were much better I expected! I opened the door for price gauging when I said I wanted them to check out the car, alignment, balancing, whatever it needed to make the car safe for my daughter to drive out of town without worries, they could have easily charged me for unnecessary service that I requested YET DIDN’T!!! I HIGHLY RECOMMEND BEST-ONE OF INDY!

Mi
Review №9

Great shop. Helped me with both cars. No surprises charges. Work done well and timely. Would absolutely recommend

Er
Review №10

I had a great experience! I scheduled my oil change and they got it done quickly and for an extremely competitive price. They had wifi so I could work while they were working on my car. Highly recommend!

So
Review №11

We had an issue with my sons tires and spoke with Tyler. He got us in close to closing, same day. There was an issue with my card and he helped us and was super patient , understanding, and helpful. He then called to check on us later regarding a question we had that we all forgot about. He was swamped and working rhe front by himself. Always polite to everyone who walked in or called. This is customer service!! I HIGHLY recommend going here! Could not have asked for a better experience.

Br
Review №12

I made my appointment for a wheel alignment and balance , everyone was really nice. Service was prompt! I was very impressed! I would definitely recommend Best 1 Of Indy!

30
Review №13

Service overall was great they definitely let me know what would be in my best interest for my vehicle.

Co
Review №14

East to schedule an appointment. Best One started working on my new tire as soon as I arrived. They were so efficient. I was out the door in less than 30 minutes!

Do
Review №15

We have used the service of Best-One Indy for both of our cars. Very easy to schedule an appointment online, quick responses, and great service. Had them check out my wheels due to recent car vibrations and it turned out to be unbalanced tires. A quick and cheap fix. Very trustworthy.

Vi
Review №16

That sweet gal manager has it all together!!!Very kind and so knowledgeable. I thanked her for a great place to care for my car-- that I trust!!!

Pa
Review №17

Excellent. Very impressive. Honest good working people. Made me feel like I was back in the 50s didnt force work not wanted or needed. Good group of guys. Best one is correct. They not only match the competition, they blow the competition out of the water!!! Well done on their part!! Got tires and didnt need wheel alignment, saving me approx. $80. Second visit and great visit. Best One still knocks the competition dead!

Fr
Review №18

Great place to go they took me in without an appointment. Very friendly and a large space to wait and complimentary water and soda. The price was very reasonable for a tire leak. I will buy my tires there when I need them and go back for oil changes.

An
Review №19

Best-One Indy offers the best customer service/experience every time I have visited this establishment! Thanks for being 5 star in my book!

Lo
Review №20

Great experience at Best One - Glendale. They got my car in and out. Customer service is 5*. I highly recommend.

Gr
Review №21

If you are looking for an oil change service and need full synthetic this is the place. The staff is very nice. If you need other items they will let you know. Also, they are willing to work with you on price matching some items. You should go see them and check it out.

Em
Review №22

The folx at Best One are the salt of the earth. So friendly, helpful, and skilled. On my most recent trip to Best One, I had a tire that blew with my infant in the car. They were beyond kind and compassionate and helped get us safely into the shop for a quick repair. We were out the door within an hour with two new tires (incredibly reasonably priced). I cant say enough good things about Best One. My husband and I have trusted them with our cars time and time again, and have always had the best experiences. Life long customers here.

He
Review №23

This is the only mechanic I will go to in Indy! They do an amazing job every time. They have great pricing and they never try to sell you more than you need. Always a great experience!

ph
Review №24

They fixed my flat and got me out of there in a flash! No appointment.

Ma
Review №25

I have been using this best-one of indy for about 3 yrs now. I will always be a return customer here they are fast and keep your best interest in mind. Great guys on the front counter I trust them fully with my vehicle and tires. Word of advice always get the road hazard warranty if you can afford it.

Ma
Review №26

Set appointment for 2 days later to get 2 front tires. In and out in about an hour. No hassle.

An
Review №27

I’d been putting off the 100k mile service on my wife’s car because the dealership can be a mortgage payment equaling visit. Went to BestOne for a tire rotation on tires I bought there last year. Service coordinator talked me through what they could do re: a few maintenance things that were due. It was a collaborative, no pressure conversation. I got them done and the car runs great. I always feel good about the way they take care of me.

Br
Review №28

Had a set of used track tires mounted and balanced on freshly powder coated wheels. One of the tires had a gash on the sidewall and I didnt know it. I brought a new tire to replace the faulty one the next day and they mounted it for free!Prices are lower than other tire places as wheel, overall I would come here again.

Jo
Review №29

Have been here before and like last time they were courteous and fixed the problem even offered a drink Ellie you wait. Very quick very nice. I brought tire in they even washed it put it into my car on a mat to keep car clean .

Ki
Review №30

Reasonably priced. Great communication (consultative / no sales pressure) and very fast service!! Highly recommend!!

Br
Review №31

Great service! Had appointment for oil change and tire rotation. Prompt check in and out in about 1/2 hour. Given coupon at check out and he walked me through redeeming. Efficient, friendly and professional as always.

Ch
Review №32

They were professional, reasonable, and the service didn’t take to long. It was my first time and I will be back.

Co
Review №33

Absolutely incredible service. Thank you to Chad, the manager, for working me in when a radiator plug malfunctioned. And a huge shout out to the experienced mechanic who was able to find a permanent fix since the part was unavailable on the Saturday after Thanksgiving. Wonderful customer service. These guys didn’t only go the extra mile but went an extra 100 miles to find a solution and get me on the road again. God’s blessings to you and yours!

ar
Review №34

Great service as always. Very helpful and resourceful, and I appreciate their great prices too.

Th
Review №35

Great service. Transparent with your options and very good price for services they provide! Best tire shop (and more) in Indy.

Ka
Review №36

Very dependable and reliable service. I have taken my cars there for years and have always had great service.

An
Review №37

These guys are the BEST! My car wasn’t starting so they came, jumped it, picked it up, fixed my issue, and dropped it off all in the same day I called them. I’ve always had great customer service from them and this experience was outstanding. I recommend them to everyone I know.

Di
Review №38

My partner and I only take our cars to Best One. They are so kind, respectful, and good prices. Wont go anywhere else. 💖

Gr
Review №39

Have been going to this tire shop (under a different name previously) for almost 20 years. Have always had good and honest service and their prices are very competitive. I highly recommend.

To
Review №40

Very friendly people prices were good They got me an on time when they said they would I will most definitely go back there

An
Review №41

Friendly, usually pretty quick turnaround, and quality work. Competitive prices on the tires and hazard coverage. One of my vehicles is fitted with low profile tires and Indy potholes eat them for breakfast. The road hazard coverage has saved me more times than I care to count.

Gr
Review №42

Over the years - going back to the Indy Tire days - Ive had a lot of work done by various Best One locations and the experience is always a good one.Most recently I brought in a tire with a hole in the sidewall at about 10 am on a Saturday. I knew going in there was no way to fix the tire. There was no wait before I was helped and they had a suitable tire in stock. Left the tire while they worked on it. They got it done and called be well before their 2 pm closing time. Paid them on the phone and had my son pick up the tire. Thewhole experience was, again, quick, easy and effecient.

Lu
Review №43

Called an hour before close to see if they could repair a flat tire. Great customer service and respect on the phone line and in-person. I was in and out in about 15 minutes max. I would come back again.

Va
Review №44

I really appreciate that we could communicate by email. Sometimes it is a challenge for me to use my phone and email is better. They always responded quickly. It did not take long to get my car in and fixed. Staff were friendly and the process was easy. The price was comparable to other places I called as well. I will definitely be returning.

St
Review №45

The communication from the staff of this shop are top notch. And when one problem arose from another upon discovery at the shop I was met with no sigh or discouragement, but rather eagerness to solve my cars problems to get me safely back out on the road as soon as possible.Quick, efficient, honest, and affordable. One of the two shops I couldnt be convinced to take my car elsewhere.

Su
Review №46

Mandy was fabulous. Thank YOU!

La
Review №47

Great service, professional, very helpful and for a good price! Would highly recommend!

Al
Review №48

Chad and the crew do a great job! Friendly customer service and take good care of you

El
Review №49

Affordable alignment. They also pointed out wear that may need to be addressed in the near future but didnt try to sell me on the repair.

Br
Review №50

Scheduled an appointment on my one day off. Just to be told they are sorry bc they ordered the wrong tires and come back tomorrow. Off to find another place to get new tires.

Bo
Review №51

Well taken care of, had a bad tire and she squeezed me in.

Je
Review №52

Took my wife’s car in. Wasn’t sure if tires needed replaced. Had a leak they fixed and said honestly they don’t need replacement yet. Tyler’s customer service was awesome. Thanks for another great experience.

Ja
Review №53

Excellent experience! Not only did they fix my problem quickly and affordable, they were really great with communicating throughout the process.

Ye
Review №54

They got me in quick and was able to help and answer every question i had i will definitely be coming back when the time comes they dont try and sell you anything you dont need and everyone was friendly. I was worried about having enough time to get to work they got me in and out in 45 min no hassle. I dont usually write reviews but im in sales and i know how important they are for business. Great Job

Av
Review №55

Would never bring my car here again. Were having major issues with the car. Loud noises and shimmying. They just told us the tires needed rotated and charges us $60. Continued to have issues and when we took it back they told us the alignment was so off that they couldnt even calculate it, which they didnt even check the first time we told them the car wasnt handling right. After buying all new tires and paying repairs we are continuing to have issues so took it to a different dealer. Now having to pay $2500 for repairs with the axel and bearings all related to the same issue. Not sure why they couldnt diagnose it the first time, not sure they even checked.

Li
Review №56

I was greeted with a friendly “welcome “ as I entered the building, my questions were answered clearly and quickly, a quote was given without my even having to ask, and my vehicle was serviced as promised while I waited in a comfortable, Covid-safe, waiting area. While waiting I could overhear other customers being treated with the same courtesy and respect. Many appeared to be repeat customers. I will use this service-center again with no hesitation to maintain my car.

Ni
Review №57

So grateful for the guys here! My daughter is a college student down there and both the 62nd street and the 86th street locations have been amazing to work with. Chad and Levi and their BEAST mechanics are honest, fair priced and fantastic communicators. They quoted me 2 days minimum for a pretty significant repair and surprised me by getting parts and knocking it out in one day. Thanks for looking out for my girl and getting her back on the road!

Da
Review №58

Great place for tires and car repair. I have been a customer for years.

Tr
Review №59

The staff was really friendly and helpful and they charged a good price.

je
Review №60

Product and service has always been excellent. Ive recommended this business to others and I will continue to do so.

Ro
Review №61

I recommend Best-One Indy to anyone who needs tires or tire service. The staff is very courteous and capable!!

Pa
Review №62

Employees were all very professional in not only their job performance but also in their interaction with clientsHighly recommend Best One of Indy & their chosen products they offer.

As
Review №63

Perfect and courteous service. I stopped in during the snow storm and they were there and happy to help. Will go back for sure.

Da
Review №64

Love how you treat our First Responders...we will visit when we need your services again...thanks you!

Ia
Review №65

Efficient, knowledgeable, and fair. I will always take my vehicles here.

Ri
Review №66

Was having air conditioning problems in the middle of a 90 degree heat wave. Best -One provided a decent estimate to look at my AC System. The customer service was excellent. The work was done effectively, efficiently and in a timely manner. I would recommend there service to anyone without hesitation.

Ka
Review №67

As always, courteous, efficient, very reasonably priced services. I have been going here for a number of years and hope to continue to do so.

Ja
Review №68

Very helpful staff. Will use the repair shop again!

Au
Review №69

Been a Best One customer for years now and will never switch. They are honest, friendly and get the job done quickly but more importantly - they get it done right. They never try to sell me on things I don’t need and they are up front with me about when I need to fix things and when I can wait. Jr and Chad helped me on my most recent brake/rotor fix and I walked out a satisfied customer, as per usual with them. Highly recommend!

Jo
Review №70

Chad and his team were awesome. Got to the issue quick and reasonably! Even helped me after with an unrelated issue. Ill definitely be back in the future!

Da
Review №71

Most importantly, they have great service. They carry good products and the tire guarantee is great, and really works. Locally owned. Cant speak highly enough about Best-One of Indy.

Ja
Review №72

I had an emergency tire situation and had my 9 month old baby with me in the freezing cold. They were the closest to me and took care of me right away. I had to be at work and they just saved the day in little time. I wasn’t there any longer than 45 minutes. Thank you so much you guys

Ki
Review №73

They are always so professional, clean lobby, and quick service. I had an oil change and was in and out in 37 min. Also, I was having trouble putting on windshield wiper blades the day before and they put them on for me - they weren’t even bought from their store but still took the time. They went the extra mile! Thanks to Chad for recommending Perfection Auto Glass in Fishers also - they’re great!

Ke
Review №74

Very responsive and quick service. This is a great shop!

Yu
Review №75

Super quick and one of the best prices I’ve found in town, trust them no to rinse you for money and they seem pretty honest! Always able to get an appointment and they’re pretty good at communicating via text or call when needed. Awesome place.

Ch
Review №76

Jim is a top notch human, hes incredibly kind talented, professional, thorough, and generous. Best-One of Indy is great place to go.

Jo
Review №77

Very friendly staff that provides great, affordable service in a timely manner. Have taken my car here a couple of times and has easily become my favorite auto shop. Best One has yet to disappoint!

Wi
Review №78

Excellent service.The team did my work quickly and took the time to answer all my questions.

Ch
Review №79

Great experience. Got two new tires and others rotated. Quick and friendly service.

Ja
Review №80

Great service! They were able to patch my tire quickly and had a good waiting area with WiFi. I requested an appointment online and heard back within 24 hours. Overall easy and simple process.

Do
Review №81

Best One of Indy provides me with the same outstanding service that Indy Tire did. Id recommend Best One of Indy to everyone!

Gi
Review №82

For years I have driven by Best-One of Indy and always noticed the parking lot as well as their 4 bays were full. Now l know why. Operating on appointments, waiting is a minimum. Prices reasonable and work quality excellent. For example, one of my tires kept losing air. We took it in and they saw that our rim was a little out of shape probably causing the problem. They recommended that we make an appointment with a company that comes twice a week (I think) specializing in repairing rims. We were quoted a price and then the technician suggested that we try over inflating the tire to see if that would keep the air in before going to the trouble and expense of repairing the rim. It worked and they did not charge us anything! I also had them change my oil and it was quick. I love supporting local businesses!

Mi
Review №83

Guys were especially nice and worked with me to make sure we got my truck allighned properly. Thanks Chad and Tyler !

Th
Review №84

We had a unusual repair on our 2nd car (old) and Chad and the guys at Best One on 62nd street really went out of their way to help us out. Parts were hard to find. Service was great and completed earlier than promised. Highly recommended!

Br
Review №85

28 February 2020: Excellent customer service and great staff. They had a great area for the kids to play in and they were very straight forward about my vehicles wheel alignment. A very good experience. Highly recommended.18 June 2020: Second experience with Best-One solidified the 5 star rating. They are now my primary tire shop. Theyre honest, straight forward, polite, and can explain anything you ask.

Da
Review №86

Work was timely and seems to be complete.

Ab
Review №87

Best-One of Indy - the name says it all. They are quick in their repairs, clear in communications, and reasonably priced. They explain what they found during their inspections and explain the parts and cost needed to fix, as well as ask consent before doing so. They are very transparent. I highly recommend Best-One of Indy.

Da
Review №88

Great service. They listened to my concerns and were able to fix what was needed. Prompt and on time.

Da
Review №89

The staff was very friendly and efficient

Am
Review №90

Best One of Indy has staff that is always friendly right when you walk into the door. They get you in quick to repair your car or keep your car in good driving condition. I recommend them to all of my friends and will not go anywhere else. Thank you for all your hard work!

Da
Review №91

Best-One of Indy is very appropriately named! They were not only fast, but the final cost was actually less than the estimate. The work was expertly done. They will get all my auto service business in the future. Highest recommendation!

Ka
Review №92

Our car was done much faster than expected! We have used Best-One several times over the last three years, and every time we go here we are impressed by their service and their low rates!

Li
Review №93

They were so kind and squeezed me in 15 minutes before closing with a flat tire that basically had me stranded. Chad was super nice and didnt make me feel stupid or or anything Ive experienced at other car places. Best automotive customer service Ive ever experienced! They got me in and out in 20 minutes

An
Review №94

Best-One got me in the same day I called. I received a very friendly and helpful reception and prompt service. I wish all my commercial encounters could be as positive!

Ga
Review №95

I’ve taken my car to Best-One twice and have been treated extraordinarily well both times. Thank you, Best-One!

Mi
Review №96

JUNIOR AND CHAD KEPT ME WELL INFORMED OF THE PROCESS, VERY FRIENDLY AND COURTEOUS. THEY HAD MY TRUCK REPAIRED IN A TIMELY MANNER EVEN WITH A COUPLE PARTS ISSUES. GREAT PLACE TO DO BUSINESS.

Za
Review №97

Best tire and auto repair shop around, hands down! Manager team is the best!!

Sa
Review №98

Great and quick service for a fair price. Will be going back next time I need anything

Sa
Review №99

They were honest and very fair on price fixing my daughter’s car. They were able to diagnose and fix it quickly and I greatly appreciate their service! I will definitely continue giving my business to them! A+

Br
Review №100

Fair place. Didnt try to sell me a bunch of work i didnt need yet. Prices better than those so called quick services and faster than taking my car to the dealership.

Information
27 Photos
100 Comments
4.8 Rating
  • Address:2646 E 62nd St, Indianapolis, IN 46220, United States
  • Site:http://www.bestoneindy.com/
  • Phone:+1 317-251-1296
Categories
  • Auto body shop
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:8AM–2PM
  • Wednesday:Closed
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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