Its a great place across from the pier but they are grossly under staffed. We went on a Friday before Memorial Day, and there was only one poor guy working the whole store! He was working so hard, I felt bad for him. It was Memorial Day Weekend! Not even the owner was in the store. Some purple in line actually left. We were behind a family who ordered food so there was a long wait. The Churro was good.
A couple years ago we got ice cream at IcecreamTom. Our daughter is allergic to peanuts. She was interested in one of their flavors and we asked the salesperson what the ingredients were. Peanuts or peanut-containing items were not an ingredient. I then explicitly asked her to confirm there were no peanuts. She said there weren’t.My daughter ate a couple bites and bit into peanut butter M&M-type ingredient in the ice cream. She spat it out, rinsed her mouth and the store manager checked the ice cream’s ingredient list. The ice cream DID contain peanut butter! We called 911 and our daughter was taken to the hospital. Fortunately, she didn’t swallow the peanut butter and she was okay. The shop manager behaved appropriately during and after the incident but she was expressly instructed by the owner NOT to provide the shop’s insurance information. We tried to reach the owner via registered letter and via our insurance company. The shop owner was completely unresponsive and, through their unresponsiveness, demonstrated that they don’t take responsibility for mistakes their staff makes and harm they cause their patrons. Be on your guard or - better yet - avoid this place if you or anyone in your party has a life-threatening allergy.
Ice cream is awesome, but your staff with long hair need a hair net. Their hair is falling down even in a ponytail into the ice cream when they serve you.
We came 10 minutes until closing and they ran out of churro for my ice cream, darn it but I still enjoyed the my ice cream! Place was clean, plenty of ice cream flavors. I got taro and mint chocolate chip. The taro was actually good! Usually only Asian places make it good but they do it well here too.
Was very disappointed in the service. A staff member “Victor” was extremely rude and ruined the experience of what should have been a nice Saturday out. When trying to order simply an ice cream cone for my son and I, Victor seemed upset and impatient, even though we gave our order quickly and clearly. Then when my wife went to order she had a question about one of the items. She asked for an explanation and instead of answering her question, he just made it angrily. She attempted to ask him to explain what the item was first but he just made it and then when she said that wasn’t what she wanted, he just slammed it into the trash can and then ignored her. She said she was trying to talk to him to ask a question but he still ignored her. He then made her wait to pay and and seemed very flustered. She asked for his name but refused to give it. She then asked another employee which gave the “Victor”. Will not be back, good luck if you go.
Excellent the Pineapple Boat but Just one employee on Sunday , Really? He was doing an excellent job but he need more help. Where are the owners ? Surfing ?
The Dole Pineapple Float is my favorite but there is so much to choose from and the location right in front of Huntington Beach Pier is the icing on the ice cream cone
They serve Affogato Espresso Float with sea salt caramel ice cream and not their coffee ice cream. Combination they make was not tasty and not worth the price.
Tyler is so nice! ice cream 10/10
Loved the cookie monster! 🍪🍪
Pineapple float was delicious!
Stopped by yesterday. Superb service and delicious ice cream. Will come back for more.
WOW how could you not give 5 stars to a cup of delicious ice cream topped with a fresh churro in the shape of a heart. Hands down best place to get your ice cream fix in the downtown area. My new spot on my walks. Now Im going to gain weight after discovering this spot. Highly recommend!
OH MY GOD! The best churro I’ve ever had! They make them fresh! Ice cream is delicious!
Ice cream is good, service is solid, and churro is tasty!!!Nice view from across the beach, take the kids, or girlfriend and enjoy some tasty treat!!!Been there twice and both times were good.Next time getting the dole whip.
Went there today with my family and there was one man behind the counter. He got everyone what they wanted in a flash! And the churros. . . Omg, they are better than Disneyland churros! The churro fingers are great for the family. We got ice cream, shakes, and an affogato. All awesome flavors and very decadent.
Yes,yes yes. Im in love with the pineapple soft serve with heart shaped churro. Omg, that was the best ever. portions tad bit small they fill up the cup though I wanted more, as I do now. Pineapple Soft is the best..
Highly recommended ice cream joint. We were able to get a ice cream/churro combo, which was incredible. It’s a great location as it’s close to the pier.
Amazing Dole ice cream! Loved the Mango flavor. So cute inside. Get the puffle come :)
A churro ice cream sandwich, well yes, yes I did enjoy one.
The pop rocks ice cream was tasty, creative, and brought me back to childhood memories.
Becoming a favorite spot in Huntington. Because who doesnt love ice cream?Right off PCH and main street. Great selection.
Churros and Ice cream! Get the special, heart shaped fresh cooked churro atop a cup of swirl soft serve. You will not regret it!
We got a heart shaped churro, made fresh and hot. Probably the best churro I have ever had. yum.
Delicious
Soft serve and 32 delicious flavors of traditional icecream! Staff was friendly and hardworking. Plus incredibly good churros, made fresh to order
Churro was overcooked, the ice cream was good, and they didnt offer any water when we asked unless we were willing to pay for a bottle... Not even tap water...Edit: The store manager reached out and let me know that their water machine was broken and discounts were being offered on bottled water because of this. It would have been better if the employees let me know that this was the case (I was never told about a discount), but either way, Ill bump up my review due to managements response.
Nice Place to sít watch Peoples Car Beach, go up stair at left to sight seeing: Free
The ice cream here was so good we went twice on our trip to HB and we brought our entire extended family back the second night. The flavors are really good, taste is excellent, prices reasonable. We would definitely come back here for a treat on our next beach vacation! Theyre located right on PCH and the main street of downtown so its super convenient too. They have a churro ice cream combo thing that my sister got which she loves churros and she seemed happy. They had plenty of indoor and outdoor seating. Overall very good experience.
Great ice cream but not family friendly. Harsh music filled with cursing throughout. F this and that over and over.
Yummy
Amazing churros
So amazing I LOVE THE CLOSE WALK a d the good tasting flavors, so many to choose from I am in love
Good ice cream but they can use paper cups, wooden spoons, and less plastic gloves for every scoop they scoop.
Super friendly staff and delicious ice cream, highly recommend the coconut pineapple flavour!
Wonderful service & tons of options to choose from. 32 ice cream flavors!!
Very nice place, they made my wife and I a heart shaped churro. Also very clean.
Nice place! Delicious ice-cream! I love pineapple flavor!
The puffle cone is a win, and not stingy on the ice cream! Tons of flavor options.
Nice place, easy to get to, stick to their ice cream, steer clear of Acai bowls = NG, a bit pricey for what it is, and limited to what fresh fruits can be used for toppers
Delicious place to stop for ice cream and Acai bowls before walking on the pier
Mango and pineapple soft serve is delicious. Everyone so kind!
Great ice cream and churros! Will definitely be back!
The churro and ice cream was delicious
Very, very good quality ice cream! Nicely served by Cassie!
Delicious but pricey , service was poor and bathroom lineups.
Good churro ice cream sandwich!
Yummy Pineapple dole whip float!
Ice cream was average and prices reflected cones would be dipped in gold! $17.51 for 2 single scoops (tiny) and 1 double scoop (tiny) with 2 small waffle cones! Ridiculous!Go to Rite Aid, 31 flavors, or Cold Stone!
Ice cream is always yes and theirs is really yummy
Great place and good service and yummy ice cream
Very nice n good ice cream here
Very good acai, 100% recomended
Staff was awesome, my iced coffee and churro was awesome
The churros are fantastic here, nicely done!
Delicious flavors and amazing churros!
Enjoyed the Special, Churro and Dole Pineapple!
Clean, reasonably priced. Lots to choose from.
The worst service ever. I don’t normally eat ice cream and I came in with my kids to have ice cream not only was it expensive but it’s sucked bad. Manager didn’t give a damn.
Best açai in town, come check it out
Great soft serve and churro
Awesome help and good ice cream
Ok, not great for $5 per scoop.
Lovely service and great selection.
Fresh n hot churros
Great place, great ice crean
Cookie monster ice cream!! Cant get enough of it.
Godly Ice cream and food!
Yummy and good service!
Good ice cream and prices
Great atmosphere and Icecream
The mango, pineapple, and lemon are a must stop to get
Amazing flavors and choices!
Good dole slush
Very very good
Great açai
Great ice cream
Perfect customer service!!!
Tasty milkshake
Amazing :)
Lovely!
Nice
Yummy
Okay.
Heat
Expensive $$$$$$
The manager is a very kind and pleasant person, without a doubt I would return with my family for another talk with him while you enjoy a very rich ice cream with many flavors to choose from.