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Starbucks
7747 Old Troy Pike, Huber Heights, OH 45424, United States
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Starbucks
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mi
Review №1

The product here you know. The staff here is very friendly. Good coffee shop.

Ta
Review №2

There is a reason I stopped going there…. But hubby was with me and was ready to watch football but, anyway, I get either a Matha tea latte or a Carmel Macchiato….so both did not taste nothing like Starbucks in Kroger… both tasted like hot milk with a pump of coffee not even espresso….all that waiting for that. So that’s the last time… I will go across the street. The lady was nice though

Ru
Review №3

The employee was alone yet he was kind and helpful. He finished our order in a timely manner.

Th
Review №4

By far the WORST Starbucks I’ve ever been to… I read my drink loud and clear and I got nothing even close to what I ordered? The simplest of details such as “ice” couldn’t even have been followed? Oh, did I forget to mention the part about waiting in line for 30 minutes just to be greeted with attitude by the employee working the drive through. Then again with a drink that was no where close? I said my drink order which included ice and it wasn’t even closely followed they gave me a warm drink? Just save your time and go somewhere else.

A
Review №5

This Starbucks has improved from the past. There used to be flies all around the stand as you walked in and out at Kroger. This was about a year ago. Now I go regularly. I believe the morning employees are the best because they’re most attentive and knowledgeable. You tend to get the teenagers in the evenings where your chances of getting a bad order is higher. They tend to be out of toppings for drinks or drizzle that goes over the whip cream pretty often. Customer service has always been a plus. Overall I live down the street and will continue to go.

Ma
Review №6

Even with a long line and being short staffed the baristas were nice and my drink was perfect. Keep up the good work!

Sh
Review №7

They are always closed for one reason or another. Today it’s training.

Br
Review №8

Waited in line for 30 minutes, two workers and only one working.

Ge
Review №9

The best Starbucks on d Troy Ok. The morning girl Joy makes the best White Chocolate Mochas. The one across the street is awful. Last one I got there tasted like hot water and milk.

Ca
Review №10

Every time I go I mobile order earlier and earlier and I always have to wait on average 20 min for my drink to be completed. This last time they started to make it, dumped it out and I watched the empty cup just sitting there. When I finally got it, it was terrible. If you must go to Starbucks, go to Englewood. Theyve got it down to an art and youll probably get your drink faster.

Sh
Review №11

The staff at this place is awesome. Friendly, with great customer service. Thank you for people like yall!!!

al
Review №12

I tried a cold brew and gotta say its fantastic, will definitely get again

Ka
Review №13

Love the baristas, the store is clean, coffee is yummy and all together always a great experience for me. Even though the drive thru can be long to wait in, they do work hard to make the drinks and it is just part of being a busy place.

Sy
Review №14

This Starbucks is still off to a terrible start. Ive witnessed a manager being rude to employees and telling them their useless. I dont understand why they accept mobile orders if you have to wait in the drive thru line. This added an extra 10min to my time, where I was in a rush hence the mobile order. Unacceptable. Find a better way or dont offer it.

Ti
Review №15

This place is slow as hell!! You would have better luck watching the grass grow in December than getting a cup of coffee. I dont know what their issue is but fix it!

Da
Review №16

The OG Starbucks in Huber Heights is good and fast. The new location is freestanding with a drive thru but the quality is not there...maybe yet? Regardless this location is great!

Ma
Review №17

I love Starbucks, the staff is very polite and professional.

Mi
Review №18

Couldnt make any fraps today

Ja
Review №19

Came to enjoy some coffee, didnt happen. Need to improve on all of the above!

Ta
Review №20

Very good customer service!

Je
Review №21

I do not go to Star Bucks. I think its too expensive. My son likes it once in awhile.

Sh
Review №22

Nice place

De
Review №23

I was at krogers for interview . Everyone was friendly and kind . Very busy store yet well stocked and clean.

Ta
Review №24

Love is the best barista Ive ever had! I drive past 4 Starbucks just to get my drinks!!

Ch
Review №25

Overpriced, long wait times......for coffee?? I think not, save your money!

LN
Review №26

Arguably the worst Starbucks store. Under staffed,. Folks working had no clue what they were doing. They were filling wrong orders including mine. At least 3 folks cancelled orders and left store. I had to wait 20 minutes with only 4 orders ahead of me.

du
Review №27

Never consistant. Several times we have gotten frappuccinos that were like sludge.

Wi
Review №28

Poor service. 5pm on Sunday, only one worker, who kept taking orders and not making drinks. I was First person in line, I waited 10 minutes until barista took 6 or 7 orders before making my drink. they didn’t have necessary ingredients for drink I wanted, either. Very disappointing.

Li
Review №29

Went on a Saturday at 2:00 p.m. and there was only 2 employees. Which made for a VERY long wait for our order. When we finally got all of our stuff 3 out of 8 items in our order was messed up. I wasnt too upset, just a little frustrated. They obviously was understaffed. If there wasnt a huge line waiting to order and a huge line waiting for their stuff I wouldve spoken up so they couldve corrected our order. I work with the public so I know how it is. I just felt bad for the employees. Im sure they felt overwhelmed.

Ch
Review №30

Nice staff

Sh
Review №31

Nice employees, often out of ingredients.

Ja
Review №32

Pretty slow. No hurry about the work despite the fairly long line. Coffee tasted as expected.

Ki
Review №33

Starbucks coffee on Sunday morning is my reward for grocery shopping. All of the baristas are super nice, especially for 6:30am! They get our drinks right every time with a smile on their face.

Ke
Review №34

Had my birthday and the barista wrote happy birthday and drew balloons on the cup! So nice! The workers are so pleasant and the drinks are always what I want/need.

Lu
Review №35

The slowest Starbucks I have ever visited. I go there often but it has gotten to the point when If i see more then 5 people in line I leave. The main one I usually get to can take care of 30 people in the time they do 5 people. Since its inside krogers I can place my order go grocery shopping and come back before my drink is made. I get some times businesses have bad days but this is often.

Da
Review №36

Disorganized! May put your name on a drink and may not....much confusion with whose drink, people picking up wrong drink. Dark haired guy didn’t put names on drinks. Red haired guy was friendly and helpful, older woman about my age was trying to keep order, very friendly and attentive. If she isn’t the manager...she should be. Finally, received my green tea chai latte after long wait time. It was very good!

De
Review №37

I like everything I have got from here. But honestly I dont understand the hype. Or that price! I go here about 2 times a year during the winter when Im running around and I just cant wait until Im home to make myself a yummy candy flavored coffee.

Am
Review №38

Its inside Kroger. No matter when you go there you are going tt wait no less 15 minutes. I always get same thing. Large sweet green tea but still end up waiting even if I am second in line. If you come here around opening than be ready for a long line to door ...

Ma
Review №39

Nice spot to stop and grab a coffee before or after grocery shopping! Employees are usually friendly and do a great job.

Gl
Review №40

Like it but pretty pricey

An
Review №41

I will not support this place ever!

Da
Review №42

The line was long which is not unusual for Starbucks. Two making drinks, one cashier. They moved quite rapidly considering.

Mi
Review №43

Good if you like coffee

Ma
Review №44

Always busy but they always make your order right! Great staff. One of my favorites!

Me
Review №45

The baristas are always so friendly!

ke
Review №46

I was given the wrong order

Br
Review №47

Fast friendly and very helpful in making sure I understand what I want

Er
Review №48

Regular Starbucks dont have the same drinks as the Starbucks in Kroger have, I really wanted that passion dragonfruit drink, it was delicious. But I still got something from Starbucks. They have fast service and are friendly. The parking lot is a little awkward and small.

De
Review №49

Normally I would give this store a 5, but today was very irritating. I arrived about 830pm to take part in the 9/14 Espresso Beverage Purchase to buy one get one free.When I asked for that the baristaadvised me that they haven’t been able to do that because the code was never loaded on there computer. I hope someone tried to call the supervisor and get a work around for this issue. The staff could have just did a tally sheet and had the supervisor fix it in the system the next day. I think this store should have a do over for this special.

Ka
Review №50

Was good like always

Do
Review №51

I had so many questions and the people behind me in line got grumpy but everyone helping me gave me good answers.

Eb
Review №52

Ordered a Flat white, tastes like straight milk no espresso. Not sure how it could be so bad. Staff are nice and friendly.

Al
Review №53

To long in drive thru.

Ma
Review №54

Worst service Ive ever had at a Starbucks. The baristas did drinks out of order. It appeared they would trade and of course, we got the slowest. She wanted to talk and not work at the same time where the other girls would do both. On top of it, one of my drinks was wrong and her response was, I ran out of product but it was close...

iA
Review №55

I ordered a latte for my wife on Mothers Day and got iced coffee. When I mentioned that it should be hot and not iced the barista said no its cold. The cashier/barista agreed with her. My wife tends to get frappuccinos and so I second guessed. I suppose I should have pushed and proven to them otherwise but with a long wait and line I didnt feel like producing an argument. Have a Happy Mothers Day to all of you hard working Moms!

Sa
Review №56

I usually have great service here and the drinks I order are amazing however, when I went yesterday (6/5) it was HORRIBLE! I had made a special order. It was a strawberry açaí refresher, blended with 2 scoops of vanilla powder and 2 pumps of raspberry syrup. That special order really isn’t too difficult to make. I had asked nicely for my drink at the cash register. When I had finished ordering the cashier had rolled her eyes at me, like it was ridiculous the way I had ordered my drink. Right before she handed me my drink she had asked me “Thick or Runny?”, and for a barista she should know how to make the drink. The man working with her watched this all happen and then began texting, neither of them apologized or said anything to me after I had said thank you. I am very dissatisfied with my visit yesterday and the Starbucks in Kroger will no longer be receiving any of my money after their horrible horrible service!!!!😡😡😡😡

Je
Review №57

I wish I could give negative stars, the place and people that work there are nasty!!!

Do
Review №58

Starbucks is overpriced for mediocre product.

ka
Review №59

Was amazing um i highly recommended the mocha frappe or vanilla bean frappe😛😛😛

Ma
Review №60

This location never has cold brew and always has a different excuse as to why they don’t have it. The line moves like molasses and the employees don’t know how to access certain rooms where supposedly supplies are.

Jo
Review №61

My order is always correct and tastes great. I have never been disappointed!

De
Review №62

Love Starbucks. Always make at least one trip in there each weekend.

Er
Review №63

This review is simply because they need a standalone store with employees that are Starbucks employees and have been trained to act like Starbucks employees. The line here is usually long, and they take a long time to prepare the order.

Ga
Review №64

I love Starbucks, but often dont buy any when I shopping at Krogers due to the long lines. The employees are great,but it takes time to make speciality drinks. We really need a second Starbucks in this area. Fairborn has 2 in the same shopping center, and I believe Huber is more populated.

Al
Review №65

I love the Teavana Chai tea...

Am
Review №66

Was pretty busy inside but staff was nice and kept the order straight and when made too much just put it in another cup so it was like we got a half of one for free was so nice

ka
Review №67

Love this starbucks, very kind employees and amazing menu options! Highly suggest!

Cr
Review №68

My favorite coffee shop. Good morning spot to read the paper, have a pastry, and meet a friend for conversation

Er
Review №69

Love that Starbucks there staff is awesome an sweet and always make my coffees perfect thanks you all are very appreciated 💕✨☕🍵

Ma
Review №70

Convenient, though you lose the ambience.

Ri
Review №71

Service is as usual but the coffee doesnt taste any better than what you can get at a Pilot truck stop.

Le
Review №72

Nobody was there to help me at 6:20 am. Asked and was told the employee didnt live very far so it shouldnt be long...

Cr
Review №73

This is my favorite Starbucks, inside of Kroger. I go there every morning before work and everyone there knows me by name, and even knows my regular drink! Very friendly girls here.

Ja
Review №74

The baristas are awesome and go the extra mile. Alex is amazing.

Em
Review №75

Great staff. Only reason a 4 star is they dont have all of the seasonal/specialty drinks

Ad
Review №76

Poor service. Servers don’t keep a track of what has been ordered. Who ordered it... mis managed

st
Review №77

Best part is telling them you name is Trump

Ma
Review №78

They are good on some things. But dont get to go alot

Ke
Review №79

Enjoy studying here. Sometimes their music is too loud.

Br
Review №80

Café Vanilla Frappuccino try iiiittt

el
Review №81

I go there pretty often and I totally recommend the Mocha Frappe,Cake pops, sandwiches,and chai tea latte they are all amazing.

Ro
Review №82

If youre going to change your hours you should probably change your hours online 2

Du
Review №83

Supper long wait. Drinks came out not consistent.

TA
Review №84

I like the fact the Starbucks is right in front soon as I walk in Krogers

Ca
Review №85

Love a starbucks employess, likes to talk to Kroger employees for several minutes while running the register and holding up the line, She Is rude and will complain to her co worker about your order while you are standing infront of her. I would not recommend going to this location. They are under staffed and you will be waiting 10-15 minutes for your drink.

Je
Review №86

Always good. Love it every time.

Br
Review №87

Great staff, The coffee speaks for itself.

Ll
Review №88

Ok place if you like coffee

Ke
Review №89

Good coffee

Sh
Review №90

Always friendly & welcoming. The staff knows your name & remembers their regulars orders.

J.
Review №91

Several customers drinks were made before my tea order. The tea was great, but not the customer service.

Su
Review №92

Favorite place to go for coffee!! Loyal customer for life

St
Review №93

Not as good as a stand alone. Its in Kroger.

Jo
Review №94

Great coffee ☕

Ja
Review №95

Love their coffee. Too pricey.

je
Review №96

Fast sercice

Mo
Review №97

Pumpkin spice latte & white chocolate mocha 😍☕ I love it here!!

Br
Review №98

Not much to say here. Its Star Bucks. Fast service, great customer service and delicious highly unhealthy coffee alternatives lol

Ha
Review №99

Its inside a supermarket and good service

Ro
Review №100

Great macchiato!

Information
8 Photos
100 Comments
3.8 Rating
  • Address:7747 Old Troy Pike, Huber Heights, OH 45424, United States
  • Site:https://www.starbucks.com/store-locator/store/6669
  • Phone:+1 937-233-7602
Categories
  • Coffee shop
  • Cafe
  • Coffee store
  • Espresso bar
Working hours
  • Monday:6AM–8PM
  • Tuesday:6AM–8PM
  • Wednesday:6AM–8PM
  • Thursday:6AM–8PM
  • Friday:6AM–8PM
  • Saturday:6AM–8PM
  • Sunday:6AM–8PM
Service options
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
Dining options
  • Breakfast:Yes
  • Dessert:Yes
Amenities
  • Restroom:Yes
Atmosphere
  • Casual:Yes
Crowd
  • College students:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
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