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Classic Carpet and Floor Covering
2650 E Grand River Ave, Howell, MI 48843, United States
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Classic Carpet and Floor Covering
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ro
Review №1

Walking into Classic Carpet was the best decision I could have made for my flooring needs. This family owned business is all about taking care of their customers. Their goal is total customer satisfaction. The staff is very knowledgeable, friendly and HAPPY to help you. You never feel pressured or rushed. Their selection for carpet and flooring is huge. They take all the time you need to help make your decisions. The installation is beautifully done by people who care about your home. I highly recommend them and will be using them again.

Iw
Review №2

The ladies are all professional, courteous and patient. My husband and I picked out a medium wood color floor to put in our basement and then went 180 degrees with a different flooring and a completely different color. The ladies would not accept our decision and told us to take the flooring home to be sure. We are so glad they suggested that because we ended up changing our minds the first time to select the flooring we now have installed. They were patient, and knew how to help us make the right decision for our home. They had so many choices of flooring that we loved; it was a difficult decision to narrow down from our choices but with their help they made it easy. Way to go gals I like to call them the carpet gals.

Ki
Review №3

We were looking for carpet and found this place. Smartest choice! The ladies here are very knowledgeable & work with you! They were very helpful with color options for carpet, explained to them what our room looked like, as far as paint and furniture. Took a few swatches home. They were very patient after we switched up our original proposal of all house carpet and made one room vinyl plank. Even let my husband borrow a tool their installers use since my husband was going to install it himself. Well be telling our friends for sure!

de
Review №4

Found a nice rug that was inexpensive. After putting in down, decided to get another one. Ordered via text. Paid via phone. It was in within a week. Very easy to order and get!

Ti
Review №5

Great Experience Excellent results on a Luxury Vinyl Plank Floor. The Personal Commitment of the whole team at Classic was appreciated and contributed to the excellent outcome. The owner came to look over the job and quote, The sales team was helpful in product selection scheduling and follow up. The installation team visited the site twice before the job started to formulate an action plan and keep us in the loop. They came a day early and finished the job beautifully.

Ka
Review №6

Think of Classic Carpet and Floor Covering for area rugs. They have a great selection at fair prices, so many sizes and patterns.

Di
Review №7

Soooo professional and helpful!! Katrina, Dee & Lisa were very patient while I sorted thru the extensive samples of carpet to find just the right one!! Ted is very knowledgeable, he quoted and measured so we would have minimal waste. Simon & Bob did an outstanding installation job. Overall, could not be more happy!! Thanks to everyone at Classic Carpet :)

Ji
Review №8

Great experience. Quality people, products and installation. Thank you so much!

C
Review №9

Great offerings and great service!

Vi
Review №10

Classic Carpet was excellent..From the moment we visited the showroom, to the professional installation ..We would absolutely recommend them . They treat you like family and are extremely professional..You just cannot get this type of product or service at most flooring places..period.

Ka
Review №11

Our new flooring from Classic Carpet and Flooring is so beautiful...this is our 3rd purchase and as always the service and attention to detail is outstanding...We are so pleased with the product and installation. The whole team, from beginning to end, has been stellar. Thanks again for a job well done!

Ti
Review №12

Love our new Carpet!Thanks to Katrina and her staff who very patiently helped me choose the perfect carpet in the perfect color!!! (And then the perfect color for the walls) The installers were fast and very particular that all was done to the highest standards.Many thanks Classic. You get 5 stars from us!

Je
Review №13

Superior experience again working with Classic. Hardwood floors and carpet for our project and they came thru as true professionals. Caring, with great installers!

Lo
Review №14

This company is incredible. The sales staff is beyond amazing and will help with everything from choosing appropriate flooring to the perfect color. I had a really hard time making a decision and they guided me the entire way. I can honestly say I am so happy that I listened to their suggestions because we are truly thrilled with our flooring. The installation crew was extremely polite and did a fabulous job. Everything was cleaned before they left our home and they even thanked us. Great experience from start to finish!

MH
Review №15

It’s been several years since Classic Carpet and Floor Covering installed our wood floors. We are still so happy with the work that was done. Everyone - the owner, office staff, and the installers were so friendly and honest. Great people! We got a fair price and would use them again in a second!

Gr
Review №16

Ted and his team at Classic Carpet are nothing less than exceptional. They carry top notch products at various price points and fair prices. Installation is second to none and is not farmed out. Ted makes the measurements and checks out the job site during the install. No more shopping around for carpet or flooring for me. Classic Carpet is my source. BTW we have had Chelsea plank flooring in our house now for almost two years and continue to marvel at how great it has been. (Installed of course by Classic).

Su
Review №17

I was very pleased working with Classic Carpet and Floor Covering. Putting my foot in the door for the first time, I was met by Dee who was absolutely great in helping me coordinate carpeting and kitchen flooring. With the size house we have, I was told it would probably take two maybe three days to complete. My schedule was pretty tight for having carpeting installed but they were able to accommodate me. The guys installing the carpet were very prompt upon arrival. They, too, were very friendly. They went right about their work (no screwing around), and did it very professionally. A super crew! Ted (the owner) was also very professional and friendly. He came in and took the measurements himself and checked in once or twice to see how the installation was coming along. I cant say enough how happy I was with the overall experience I had working with this company. Ill recommend this company in a heart beat! Regarding the material..... I absolutely love the carpet and kitchen flooring so far and if they both hold up for 20 years as what our other carpet and kitchen flooring did, Ill be ecstatic!!

de
Review №18

You will not find a better business to deal with. Their prices were competitive, the sales & labor force were the best! We highly recommend them for all your flooring needs.

Wi
Review №19

You can talk with others but Definitely go with Classic. Ted and his designers are great to work with. Installers made our Big Install Day very enjoyable. Trust Ted.

gl
Review №20

Professional, polite and friendly staff, especially their dog, Annie! Job was completed quickly with no mess left behind. Price was reasonable, too. I would definitely recommend this company to everyone.

Mi
Review №21

We have only one area in our house where we needed carpet. We wanted to make sure that this complemented our other flooring choices. The installer did a wonderful job laying the carpet and we were impressed with their short lead time for installation. Other flooring companies were much longer. I have no doubt that Classic will meet and exceed your flooring needs.

Th
Review №22

Awesome experience! Installation was excellent. Pricing was very fair. No high pressure sales! Estimate was right on with no hidden costs or extras. Appreciated the professionalism and integrity of Ted and his staff all the way through the process!! Would highly recommend!!

Ly
Review №23

Classic Carpet and Floor Covering did a great job on my kitchen floor and the carpeting throughout the rest of my house! They were so accommodating and patient while we were in the process of having remodeling done. There was never any pressure. They treated us like family. I would not hesitate to recommend them.

Jo
Review №24

I am a returning customer and would not consider going elsewhere. Their service is outstanding! I highly recommend a visit to their showroom to see what they can do for your home or office!

Al
Review №25

Excellent customer service and price. The salesperson was no pressure and helped us find a great flooring solution within our budget. We did not feel oversold and were very happy with our selection. Measurements and installation were scheduled and completed quickly. We will definitely return for future flooring needs.

Ti
Review №26

Decent quality carpet and hardwood flooring. Staff was nice during the selection process; however, when we went to pick up the product the same staff was extremely rude and talked very degrading. It seems that once they have your money their professionalism goes right out the door.

Na
Review №27

Very friendly, easy to work with and took care of what I needed. Thanks!

Ch
Review №28

Ted and his crew have installed carpet, laminate and hard wood floors in our house at various times over the past few years, and weve been thrilled with their work every time. He takes the time to go over your options and make sure you end up with the product that best fits your needs and price range. His prices are very reasonable (no hidden extras) and his customer service is superb! We wont go anywhere else for any type of flooring.

Lo
Review №29

Wonderful experience! Who knew that selecting flooring and carpet and having it installed could be so easy. The fellows that installed the flooring and carpet were pleasant and professional. Everything from the beginning to the end was great!

Pe
Review №30

Excellent product and the installation was expertly done

St
Review №31

Great experience! The sales, office, and installation staff were all professional, friendly, and helpful.

Li
Review №32

Great experience from beginning to end! Customer service was top notch, and our new carpet is absolutely perfect! Would recommend to anyone!

Ra
Review №33

The entire crew at Classic were great to us. This is the second time we have used them. Great prices and excellent installers. It is the only place we go to for flooring.

Ma
Review №34

Great company to work with. Nice selection of products. Friendly and honest staff.

Na
Review №35

Im picking out a rug for my family and the girls there couldnt have helped me more! Its so nice to be able to take some rugs home to see how they look at my house!

Jo
Review №36

Great people, fair prices, and top notch service. Highly recommend Classic Carpet. They are the best in Howell

La
Review №37

Ted goes above and beyond to provide true value to your purchase. He takes the time to learn about the customers position and then makes it easy to select the best product to fill the need - without overselling.Ive purchased an area rug from him and also had hallway and staircase recarpeted; and most of a rental property recarpeted by Ted; and now with other rooms in my home needing carpet there is no place else Id even consider going.Installers were on time, trustworthy and skilled at what they do, even they went above and beyond the job requirements.

to
Review №38

Borek Jennings Funeral Home renovates the floors in the Howell location. We want the community to know that our experience with Classic Carpet was excellent. The speed, personal service, and wonderful installation of the carpet was amazing. Everyone at Classic Carpet told us what they would do for us, and then actually did it! I have to say, that is refreshing. I recommend Classic Carpet to the community and am confident that your experience will be just as great as we have experienced. Thank You, Todd Borek

Su
Review №39

The staff and installers at Classic Carpet are so helpful and friendly. You will be amazed at their fantastic selection.

Br
Review №40

Wonderful group of people who answered all our questions. Once we made our decision, the work was done well and on time.

An
Review №41

Fantastic service all the way through from quote to install!

Da
Review №42

This is a top knotch professional company that goes over and above for their customers. The quality and professionalism exceeds anyone in the industry and I highly recommend them to anyone looking for a great floor/carpet company.

Lo
Review №43

Professional, thorough and supportive. My go-to for all carpeting and flooring needs.

Da
Review №44

Ted went above and beyond to make sure we were 100% satisfied. Excellent customer service.

Jo
Review №45

Over the last six years or so, we had all the rooms in our house recarpeted by Classic Carpet (this time master bedroom and basement). Their staff is knowledgeable and friendly, no-pressure sales. Their installers are amazing, especially Ken. No one is more picky than us about seams, and Ken and his teams have not disappointed us. The installers are friendly, know the products they are installing, they know how to install them properly, and they have ALWAYS been on time. Except for the finished product they left behind, you would never know they were there. They took all the scraps and mess with them. Classic Carpets prices are competitive, they didnt try to up-sell and we are still satisfied with the first replacement carpet they did - no seams show and the quality is still there. Our house could be an extension of their showroom! We have recommended Classic Carpet to our friends and they too have been completely satisfied.Joyce and Jim Michalak,Hartland, MI

Ti
Review №46

Good place to go for all your flooring needs!

cl
Review №47

Very good to deal with. Prompt on arrival to do the measurements.

Ph
Review №48

Very satisfied, just need to decide on what flooring 😀

Ju
Review №49

I had questions about flooring and Ted was out to my house the next day to help me out with it. Thank you Ted!

in
Review №50

Great experience, awesome workmanship, great consulting

Ja
Review №51

Very knowledgeable staff.

Information
100 Photos
51 Comments
4.9 Rating
  • Address:2650 E Grand River Ave, Howell, MI 48843, United States
  • Site:http://www.classiccarpetandfloorcovering.com/
  • Phone:+1 517-546-0001
Categories
  • Carpet store
  • Flooring store
  • Rug store
  • Wood floor installation service
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:10AM–3PM
  • Wednesday:Closed
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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