We came to celebrate a family member. The service was impeccable. It was homecoming weekend so there were plenty of people to watch. But most importantly the food. I cannot remember the name of my husbands drink but it consists of artichokes, mushrooms, chicken and pasta. DELICIOUS. I had the Grouper and its the next day and Im still thinking about that perfection. Tomato jam? Yes please! The only negative is that we werent satiated when we left.

Recommend reservations, even on a weeknight. It’s close to the Convention Center, so it can be busy any given night. Entrées were delicious.

Quite possibly one of the most disappointing restaurants Ive had the displeasure of visiting in the last few years. I never have had such high expectations for an establishment and have them nearly all dashed.The disappointment started as soon as I walked into the door. The restaurant was moderately busy, but it was nowhere near what I would describe as packed, yet it took about 6-7 minutes to even see the server to be seated. A line formed of people waiting to be given a table. Personally, the decor did not work for me either and all appeared to be cheap fake plastic, if that matters to you.I ordered a Red Headed Mule, a plate of mussels, and shrimp piattaThe Mule was the best part of my meal. It was mixed well, had a good ice content, and was not overly complicated. Even me, with my basic palate could taste all of the liquors in it. I would order this again, but sadly, I doubt I will ever return to this restaurant. The biggest compliment I can give this was that it tasted very refreshing.The Mussels were nothing to write home about. Id say theyre even a little worse than average, as there were a good amount that hadnt purged their sand. I could still feel sand in them. The seasonings and butter were okay, but it was presented nice. The bread was also just average, but it felt like the butter went with it a lot more than the Mussels. It just did not feel like the butter was made with mussel flavor in mind.My main dish was the Shrimp Piatta. This was easily the worst main course meal I can remember ordering at a restaurant. The shrimp were tough and overcooked. Considering their poor quality, I was surprised they still had their shells on. I would have assumed that a restaurant this poor would have removed them from my shrimp. There were a few tomatoes scattered about, and were one of the only two enjoyable things about the plate. The butter/sauce was the same as the mussels, but again it did not feel like it belonged with the flavor of anything on the dish. The asparagus was overly charred to the point where the outside layers were charred so badly that I had to manually peel some of the layers off simply to eat it. The only other enjoyable part were the 2-4 nuggets of crab I found.The service was bad as well, and I had to ask the host for water instead of my waiter. They were very unprofessional and rude. I nearly left because I waited almost 10 minutes without anyone approaching my table.Do not go here unless if its to sit at the bar and socialize with friends. The food is terrible and there is no reason not to go to the steakhouse 200 feet away instead. This place is a social club, not a restaurant. Even the hotel bar across the street from Grotto has a better menu. Do not go here.

The food was actually better than i expected honestly. My pasta came out SOOO hot. PERFECT. You have to make reservations. You have the choice between sitting inside or outside. You wanna dress up for this place. Definitely a “wear heels” type of restaurant.

Made a reservation online and was able to get sat when we got there (even though we were a little late) which was amazing since there was a 45-1 hour long wait for other who hadn’t! The food was killer. I had the chicken pizza and it had a honey drizzle which was so good! Husband had the hay & straw pasta which was just as good, and the cheesecake too!❤️ they definitely were a little understaffed but our server did great checking on us under the circumstances!

Had my birthday diner here and it was great, would definitely recommend. It was a Saturday night and they were busy, but it didn’t feel overwhelmed. Our Waiter Alex was amazing! He had great dish recommendations and awesome service. The ambiance was cool, it was dark, with an old world industrial vibe. I had the salmon entree, and the Italian margarita, neither disappointed!

Good food, excellent service and decor but very loud!

Food was so good. We got Tomato Bruschetta, the salmon and a pasta dish with chicken, so flavorful. The margarita was very good. The place is beautiful and the people are very nice. I highly advise you skip the other restaurants.

My 2nd favorite go to spot downtown Houston. A little pricey but they know how to make a great old fashioned so im ok with it.

I waited 35 for my food, but when it actually came out I was blown away at the quality. Probably the best place to eat downtown.I was at a convention near the Marriott Marquis and we decided to check this place out at lunch. Im unsure if it was the waitresss first day on the job, or if there were issues of communication in the kitchen but it took 35-40 minutes for us to get our food at the table.When the food finally arrived, we were all blown away. My coworkers order the salmon salad and another variation of the burgers on the lunch menu and Ive got to say, the wait was almost worth it.The burger I had was juicy and cooked to a perfect medium as I requested. The flavors from the seasoning and spices and the freshness of the lettuce and bread really made the sandwich stand out compared to other restaurants Ive been to recently.Im not usually a stickler on wait times for restaurants because I care about quality of food more. If I come here again or see more reviews where the service is bad, I will more than likely take it down a star.Go for the taste and experience if youre in the area but be wary if you are crunched for time.

Food was delicious! Staff was attentive and very helpful.

This establishment was worth the wait.Took a group of 6 and all had ohhs and ahhs of the different starters or meals ordered.The presentation was interesting.Food tasted fresh.

Really great flavors in an excellent atmosphere.our server was really knowledgeable and easy going. Well be back.

This place never disappoints! It is our go to spot for dinner prior to Astros games. The service is always spot on and the pizza rocks! Try the Panini Shooter appetizer as well. Oh and dont forget the meatballs.

Good place to eat if you’re in the area. We had the pepperoni pizza and straw and hay pasta - both were great. Cheesecake for dessert and it was very tasty. The service was mostly pretty friendly and quick. The one thing that felt off was how loud the music was outside. I basically had to scream across our two person table to be heard. Overall though the food was good and it was an easy place to eat on a Friday while downtown. Would I make a special trip just to eat there? Probably not, but definitely a good option before a baseball or basketball game or if you’re at a convention.

This restaurant pulled out all the stops for the special needs organization I volunteer with for our lunch event. Amazing food (pastas with two types of sauces, two type of salads, several types of pizzas...) and drinks. Their staff was patient and so wonderful to all the guests. Their event room is lovely and opens to a nice patio if youre looking for a restaurant with a separate room for a large party. A definite must for a special dinner!

Went for my anniversary and our server Amna was amazing! she was very attentive and friendly. Food was very delicious, i will definitely be coming back!

I was looking for a nice Italian restaurant for my birthday near my Airbnb and I found this place.I needed to charge my phone and there was only at the bar (to charge). I’m not a bar person (I don’t drink alcohol...) but there was no choice to sit at the bar.It wasn’t busy at the time but it took long time for the bartender to take my order.I ordered Salmon Entree. I asked my salmon to be moist. Not over cooked.I got my salmon just right.For the dessert for my birthday, I didn’t even choose... they brought a huge strawberry short cake for me!! (I asked them if they have any birthday special first)They didn’t even charge me the cake.Thank you for the complimentary cake!

Had a great experience the last few times I’ve came with friends and family. Yvette has attended my table couple of times and she’s great! She recommended good food and was always providing great service with a smile and positive attitude. 10/10, I will definitely keep coming back for more!

Excellent service and food. Waiter was superb. Food was better than expected. Definitely will return.

The food was very good and they had a wide array of drinks. A good place to pregame before an astros game.

The food was good, but took a really long time to get, the waiter took 30 minutes trying to find the wine before someone else found it for him. He brought our bill before we were half way done with dinner. Never asked if we needed anything else, no offer of dessert or more wine.

Great food & service. Priced well also. I would recommend this restaurant.

Great atmosphere, delicious food (pasta is cooked to perfection!) and good company to enjoy it all with.

Just ok. Best dish was calamari. Other food fine, but nothing great. Service a little slow even though it wasnt crowded. There were 8 of us. Wouldnt return.

It was great, I went for the lasagna pizza and it was very good.

Had an awesome dinner at the Grotto. Friends had ordered a pizza, the veal chop, and a pasta (I think it was called the hay and straw or something like that). I had ordered the vongole. I will say that I loved everything that everyone else ordered. My dish was good but not something I think I would order again. It was mostly pasta and about 6 clams so I felt like it didnt have enough meat. I ended up eating pieces of the veal chop with my pasta and that made it perfect. The inside of the Grotto was beautiful, very rustic farmhouse, which I think is very in right now. All in all, I think its a great place for a variety of situations - travelers looking for a nice meal, groups looking for a quick drink, couples wanting a romantic dinner. It can be anything you want.

Chase was amazing during our stop off for brunch yesterday. Very knowledgeable on whats good when it comes to this specific location.. and the mussels, per his recommendation, were by far the best Ive had in the area. We will be back!

Good food. Slow service. Dont come if youre in a hurry.

Went for a drink and apps, we sat at the bar and the skewers and mussles were great.

Great experience tonight. The hostess went out of her way to take care of us & it’s apparent that this is a place where the staff seem to truly enjoy working & take pride in what they do. Good food, good people, good atmosphere. Thank you for a very enjoyable experience.

This happened a few months ago but wanted to make sure the issue is highlighted.5 of us walked into the restaurant on a weekday with many empty tables. The host said they are fully booked and cannot accommodate us. We stepped out and tried to check if it was indeed the case (we were really hungry). Their reservation tool showed open availability. We made a reservation and walked back in. And then the same host magically found a table. She tried to cover up saying a reservation may have been cancelled at the last minute.We were there for almost 1.5 hours till their closing time. And none of the empty tables got occupied.Service is terribly slow. Food is good though.But the host clearly didnt want us there.

On August 4, I met with my family from out of town at your restaurant. Very kindly, I asked the host if he had a table for 7 people. He had a horrible attitude and he probably didnt like my accent. He arrogantly told us that there were no tables available and that if we wanted we would have to wait an hour or more outside. After waiting almost 45 minutes, a slightly friendlier waiter took us inside and then a half an hour later he took our order. I understand that restaurants lack employees, but I do not understand how they can put a host who serves so poorly and who carries such an unwelcoming attitude. He acted rude and arrogant. I felt embarrassed to present my family to a restaurant that does not have the qualities that a Houstonian restaurant should have.

Great service, great Italianish food. Good warehouse/industrial decor, great location! My only complain is that the chairs are probably the worst Ive seen. They should replace them.

We were waiting to go to an Open Mic Night nearby and had time to kill. We stopped here for dinner and aside from the place being PACKED for a Tuesday night, it was a great experience. We sat near the kitchen and they have a window for an open concept style kitchen. That was Neat (insert Bender taking a photo here).My boyfriend and I each had a pasta entree, we forgot the names but he had penne pasta with Vodka sauce and I had a breaded chicken and artichoke dish with a yummy cream sauce, served over a small portion of spaghetti. Paired with a glass of Moscato for him and Sangria for me.We also shared the tuna bruschetta - which was actually a large, thick piece of toasted garlic bread topped with fresh tuna and arugula; cut into four french toast stick sized slices. I didnt mind that, but I wasnt expecting it to be listed as bruschetta if it was going to be served that way. (They did have an appetizer portion or an entree portion, we chose the appetizer since we wanted pasta too).All in all it was a great experience 🙂 out of 10? We would give it a 7.5 with a good likelihood of having dinner there again. (Maybe on a slower night, if thats even possible lol)

Just do it. Great ambiance. The food is fresh and unique. Wait staff and bar staff know how to do their jobs and they earn their tips. Try this joint for some dishes you havent had in a while and for a great evening with some atmosphere. Prices were somewhat high, but not insane. I highly enjoyed and would go back.

Really good food and atmosphere. Awesome place to eat!

These reviews have got to be made up. We went in there it was empty and the server asked us if we had a reservation… um for what literally NO ONE is in here. She then had the audacity to sit us at a dirty table and get mad when we asked to sit somewhere else. Then she showed us to another dirty table and ask “Well where do you want to sit?” I stated somewhere clean? This is crazy, customer service was horrible. We ended up leaving due to that server. Why work there if you are going to treat people like that? If you are going to sit me at a dirty table, I wonder what the kitchen looks like, I’m guessing rat city! No thanks hard pass. I guess she did us a favor!

The food was not great... it was ok. After seating us and 10-15 minutes gone by, I was about to leave. My wife convinced me to wait another 5 minutes. She stopped a hostess and asked for our server. The server showed up 5 minutes later and asked about drinks after apologizing for the delay. I asked for a draft beer... he showed me a list of beers. A few minutes later, he showed up with a bottled beer. I was fed up and decided to keep it... we got our food: a caesar salad ($11), not worth the cost, tomato soup, that needed salt and plenty of parmesan for taste, and extremely watery shrimp and pasta. I guess the cook did not bother to drain the pasta. This is a place to go in a pinch and if you do not want to go far from your hotel. Definitely not worth the cost ...

We came to dinner as a group and had a few minor complaints, and it was no on our server but a person taken over to be our waiter. Our group never complains, gives everyone the benefit of the doubt, and I honestly never write reviews since we are in the service industry as well. But we has to let the manager know things happened that were odd, and despite telling the manager we didn’t want anything, at all! For the issues that we experienced, he took over for us and he was PHENOMENAL. Service was on point. This place is the PLACE to go with friends and to be taken care of with amazing food. Come! Enjoy!

My family and I were not having a good time at the Marriott so we needed some good food. My husband walked to Grotto to get pizza. This was our first time experiencing this awesomeness! This is the best pizza I’ve ever had. It’s so hard to find good pizza these days. I don’t live in the area but I’ll be back for the pizza.

July 11 2021 6pm ish... HORRIBLE... fire your hostess... she is costing you business.We came here ready to spend a lot of money for my birthday/date night with my husband. We had our 4 month old son in a stroller who was asleep. Greeted hastily by the hostess (dark curly hair.) she seemed annoyed we had a child with us. This appeared to clearly be a regular restaurant around 6pm on a Sunday... not a bar... NOT inappropriate for a family to have dinner by any means... we said we would take a table inside, as there was no where to sit outside. She was not friendly and rolled her eyes at how they would “need to accommodate and rearrange a table so it wouldn’t be a fire hazard for the restaurant to have a stroller at the table.”Mind you, we have a regular sized stroller. We said no problem. She told us we could sit and wait by the doors, which we did. As we are waiting up against the wall by the door she stated abrasively “you need to not be a fire hazard.” There was no one else around us and we were not blocking the entrance or any walkways at all...My husband and I looked at eachother like what the heck?? We have never been treated like this in a place before. HORRIBLE hospitality. We couldn’t believe her attitude and we were so uncomfortable with her that we cancelled the table before it was ready. We went to Morton’s steakhouse instead. It was delicious, they treated us like the 5 star we deserved, never made a comment about our stroller, and our son slept through the whole thing. We will never attempt to go to Grotto again. PLEASE FIRE THAT HOSTESS! She is driving your business away.

Favorite spot to eat when in Houston. So glad to have made it back after way too long away. Still awesome as ever!

Service and food was amazing!!

I just want to say that my birthday here was completely made! The setting was absolutely amazing and the food was delicious! I want to brag on the management for a sec and say it was so accommodating! 5 stars, I will totally be back!

This place was absolutely delicious! My friend and I had drinks, and appetizer, and an entre and the whole experience was great. The service we received was equally as great! Will definitely be going back.

This is one of the best pizza places Ive been to! The service was great! The server was personable and attentive, the pizza and panini shooters were fantastic, and the parmesan and red peppers were fresh. High quality for decent prices!!

This was a great disappointment. The restaurant wasnt busy and my small plate came out warm. Once I placed my entree order, I privately asked that my entree comes out hot. Not only did it not come out hot, none of the dishes that had the same entree did. I paid too much to not have a hot dish.

Super fast service. Ate there before going to a concert at Toyota center

Our waiter was excellent. Food was very good. Prices were reasonable.

Trout was drowning in butter, what is it about salt, butter and soggy veggies (old school) Mussels were excellent. Wanted a tomato juice / not available only virgin bloody out of a mix.

The Grotto is in a great location and has a really hip and comfortable atmosphere. The wine and drinks are good; but my dishes, though presented creatively, were not as impressive. The snapper in particular was the worst I can recall. Either grossly overcooked or likely frozen for too long; the snapper had a leather texture and was too salty. Unfortunate because the wait staff was efficient and friendly. Spare the staff, fire the chef!

Pretty cool place. First off, the lack of 5 stars is due to the Valet situation ($11). After we parked the hostess did inform us they comp parking in one of the nearby garages, definitely should be something on the website. We ended up getting a couple small plates and the portions are very generous. The food was delicious We also got the sampler dessert and again it was much more than expected. Some of the desserts were awesome and some were average. They have a large selection of cocktails, wine and beer.

I was in town for the day and my wife found Grotto for lunch. I must say it was a beautiful experience. The service was exemplary, the lunch special was flounder with shrimp, spinach and linguine it was the best seafood I’ve had in a long time. I ordered lemonade thinking it would be freshly squeezed given the nature of the restaurant. We were very disappointed when it was dispensed from the soda machine. That was the only thing that disappointed me. If I would improve anything it would be to add freshly squeezed lemonade or other fruit juices to the non-alcoholic drink choices.

The meal and environment here lived up to expectations. Upscale yet relaxed, patio seating and delicious food. I especially liked the Salmon. Come get your italian fix, its worth it!

The service was OK. Not great, not bad. Of course we had the Landrys dining card membership pushed on us which we kindly declined.The food was just OK. And for the premium price, disappointing. The snapper seemed precooked and a bit on the dry side. The ambience is nice but a bit disingenuous. The peach belini was very good, however.There is little choice of restaurants within walking distance from the convention center and the Marriott hotel accross the street.If you can drive or ride share, I advise leaving the area if you are in search of food. There are plenty of excellent restaurants a very short drive from here.

WE HAD A PARTY OF TWENTY-FIVE. IT WAS OUR FIRST TIME DINING AT GROTTO. IT WAS OUR CLASS REUNION AND WE WERE STAYING AT THE HOTEL ACROSS THE STREET. OUR WAITRESS HAD THE WORST CUSTOMER SERVICE EVER. SHE DIDNT WANT TO BE OUR WAITRESS BASED ON HER ACTIONS AND RESPONSES. SHE WOULD BE MISSING AND IF WE ASKED SOMEONE ELSE FOR ASSISTANCE THEN WHENEVER SHE SIRFACED SHE HAD AN ATTITUDE. I HAVE NEVER BEEN TO A RESTAURANT THAT APPROACHES ME AND ASKED ME IF I DIDNT LIKE HER.SINCE SHE CAUGHT ME OFF GUARD I SAID EXCUSE ME WHAT DO YOU SAY.SHE THEN STATED THE SAME THING. I TOLD HER IF I DIDNT LIKE HER THEN I WOULD TELL HER. I DO TELL HER I DIDNT LIKE HER CUSTOMER SERVICE. THE DRINKS WERE NOT UP TO PAR AND THE FOOD WAS NOT TO OUR EXPECTATIONS. I WOULD NOT RECOMMEND THIS RESTAURANT TO ANYONE BECAUSE I WOULDNT WANT THEM TO GET THE TREATMENT THAT WE RECIEVED. IT REALLY SHOULD BE A NEGATIVE STAR.

Awesome place. Delicious food. Please order the tomato 🍅 soup. The Italian peach margarita was amazing.We are coming back without a doubt.

Yums! I’ve lived downtown Houston for five years and never ventured out to Grotto. But now that I know .... now sure how long they’ve been there but it’s definitely on the list now! They have this tomato basil soup shooter with grilled cheese that is insane! The location is perfect, right off the rail and bus lines including the free Greenlink. The hostess wasn’t particularly helpful but she may have been having an off day. Overall, go!!

I love Grotto Downtown the food is good and the service is great. I personally recommend the grouper is so good.

I just want to say that the management in this restaurant was by far the most caring and hospitable we’ve ever received. Come and enjoy! The food is amazing and you won’t take a chance with service!!!

Food was fantastic. Great place.

I literally cant say enough good things! Lets just say I drive 45 minutes out of my way to come eat here. The atmosphere is great, and the food is amazing. Just go for yourself, and find out. You wont regret it!

Consistently delicious food. Great service and atmosphere. Love this place

Very nice food. Portions might be less so order accordingly. Parking is available nearby and validated by restaurant if the duration of stay is 3 hours or less. Located in a good part of downtown Houston.

Excellent Italian restaurant, delicious food, the ambient was welcoming and Lauri provided stupendous service. Thank you very much!

Food. The short rib gnocchi is fantastic.

Little crowded, tight but friendly service good portions and quality of food.

Amazing food! Highly recommend this place. Get the salmon dish. It has to be one of the best dishes I have ever tasted in my life!

Very dirty and filthy restrooms, at 7pm !!!!!Untrained waiterOnly youths people there, looks like a hot spot for the teenagers nowFood not worth the bucks at allTotally bad experience we had, and we was there many times before COVID has hitI never will bring my business partners there again,I would be ashamed to do thatGet your act together Grotto folks

Went for early brunch/lunch on a Sunday and the service was great, the food was tasty and the restaurant has nice decor. Definitely will be stopping by again soon.

One of my favorite dishes it the meat ball appetizer, pure heaven in a bite size portion. They are served in little glass jars layered on the bottom with marinara and then fresh basil and parmesan cheese. The atmosphere was warm and friendly the hostess was very nice and seated us as quickly as she could once a table was available.

A major disappointment compared to the Woodlands location that is unfortunately closed. Nothing was on par in comparison. 2 stars for a great hostess that evening.

Enjoyed the calamari and margherita pizza. Both very nice, very fresh.

Pros: fast serving, hand-made delicious pizza, pro bar tendersCons: owner/manager throws judging attitude on certain customers

In town for a conference, wanted to grab lunch offsite. Everything we had was fantastic. We will probably go back again before we leave town.

Delicious fancy food! Very good presentation and it tastes very yummy as well.

Really horrible service. The hostess was very rude trying to get me out from my chair. Then the manager came and insisted that I need to move out from my chair. Not a good place to come, unless you want to be treated like toddlers at the care center.We definitely are not coming again!

This 4 star review goes to the food and server. We dined in on a Thursday afternoon during happy hour. The “manager” Brian gets a 1 star. He was horrible with a bad attitude!We walked in, there were 2 people dining inside. There was no host or anyone there to greet or acknowledge us. We walked to the patio area then walked back inside and that’s when we experienced Brian who looked at us as if we were trespassing. He didn’t offer any pleasantries or anything. I then proceeded to ask if they were open because I felt as if we didn’t belong. In my opinion, he should not be employed let alone a manger. He was very rude and unpleasant.Lasha was our server and the only reason why we stayed. He was very pleasant and treated us very well. We ordered the chef’s board and had cocktails. I have a few ideas as to why this location didn’t have hardly anyone patronizing. I hope things improve but I feel as though if the service from management does not improve, this place is doomed.

The food tastes really good, but the portion sizes are too small for the price.And the chairs are not made for people with wide hips.

The first time we went there it was ok, Although the pasta was a little spicy and nobody told us. And the desert was great, they have small cups. The second time we brought a few friends and the hostess didn’t took my name into the waitlist, totally ignored me and we waited for nothing, and when I complained they seemed like they didn’t care. Horrible service

I ordered a meatzza from this place and it was the WORST pizza I have ever ate , looked nothing like the picture , everything in it was awful never trying this location ever again.

Fantastic Italian restaurant. Went three times, the Veal, pizza, and gnocchi was amazing. Highly recommend during convention season!

In the middle of the great freeze of 2021, the grocery stores shelves have been wiped out, if you can even safely drive to the store. Grotto opened up with a limited menu tonight. I was able to walk here from my downtown apartment. Having no food in my house I didn’t know where my next meal would come from. Thank you to the staff for showing up to open the doors and serve your customers tonight. I ate 3 entrees. 🤦🏻‍♂️

Volgole: linguinine, clams, lemon, garlic, pinot grigio broth, garlic parsley crunch. I was sold. It was delicious and the portion was just enough to leave you wanting more for next time. Excellent service and great ambience. Price was a great value considering how good it was. Great place to take a date without breaking the bank. Food didnt take long and was well presented. Highly highly recommend this restaurant.

The music was very loud, so for lunch the ambience is pretty annoying. Service was slow as it took almost 20 minutes for the waiter to take our order. It seemed they’re short of staff. Kitchen service was faster. I liked the salmon sandwich although it only had 3 fries. The pescatore linguini was tasty. Lunch portions are overall small. The dolce vida (6 different desserts) was tasty, specially the caramel pudding with popcorn. Prices were ok. Near the convention center.

I have to say one of the best Italian places I have ever been to. The bar is very nice and they do have a nice happy hour. The vibe is very chill and upscale but without making you have a dress code.The staff is amazing from everyone at the bar, to the servers who take care of you when you get a table. If you like good food then you need to check them out.Myers and coke will run you $9.50 however, they do not skimp when making your drinks.Food prices are average for the location. One thing you must try is the veal chop it is large enough to split but is well worth the $30 cost. They also have a valet service there as well. Everything there is good the pizzas are $17 and are a nice size also.They will do chicken parimainga if you ask them even though its not on the menu.

Compliments to the chef the food was amazing. We had the peppered tuna and it was to die for. Of course with the good there is the bad Leo our server left a lot of room for improvement. He was slow to refill Ice-T. Unattentive he did not ask once how we were doing in between. I would have given four stars if only the Ice-T was filled in a timely manner.

Our waitress was one of the best weve ever had, after asking for her when she helped our previous, terrible waiter who was providing no attention to our table. Well be back because of her. The panini shooters are the absolute best appetizer - youll want at least two for the table! Soups are fantastic - great salmon and pizzas. Desserts are off the chain! Definitely must eat here, if in the immediate area.

Staff makes it so great to dine in

Great ambience Great food Excellent service with reasonable prices

Our party of 9 was ready to be seated 5 minutes ahead of the reservation, and seated at a space that would comfortably accommodate 6 (with a wobbly table we had to fixed after asking several times). Before sitting down we asked to move to several other available spots, and even outside in the lounge area. We were told those space were for incoming reservations. After an hour of those several seating spaces remaining empty we asked to speak to the manager. He began the conversation defensively, and talked over our attempts to explain possible solutions. He remained agrumentive, and even aggressive as the conversation continued. He noted several times he had other guests to attend to that evening, but not even acknowledging our party as paying customers. We immediately closed out our bill of drinks and appetizers and left. The lack of service towards customers was the most disappointing, and unfortunately, overshadowed any thoughts of the food. No one, from manager to wait staff, offered any hospitality in words or in service. Great customer service will always remain the number 1 assest for businesses with customers. The respect for each paying customer, regardless of skin color, background, gender or physical ability, shall remain one of the highest priorities. This place of business missed the mark tremendously.

I suggest dining somewhere, anywhere else other than Grotto Downtown. We made reservations for a large party at 9pm, even confirmed with the restaurant that it would be possible for us to dine knowing that the restaurant closes at 10pm. A member of our party was yelled at and berated by the manager Brian for simply asking for their drink after waiting more than 20 minutes for only a drink order. He followed them while yelling instead of deescalating the situation as one would expect a manager of a restaurant to do. Its also disheartening to see there is another negative review about the manager Brians terrible attitude and disrespect.I will never support another Landrys establishment thanks to Brian at Grotto Downtown.

The food and service were excellent.

We were headed to Vic and Anthony and stumbled on Grotto Downtown. While we knew of their restaurants we did not know about this one and so glad we went in. We were there for happy hour and had a few drinks and their cheese tray. It was sooo good and really recommend it. Great service and great overall experience.

Great pizza and the bisteca was amazing!

Came here for a work lunch with six colleagues.The restaurant is attached to the George R. Brown Convention center is parking is ample (but in an underground garage).The service was quick, polite and expedient.The ambiance of the restaurant is very nice with a steam punk vibe.They offer a wide selection of pizza dishes, small dish fares, fish entrees and pasta selections. As well as a two course business lunch (salad and an entree for $16).Im a sandwich boi myself so, I ordered the Italian Grinder; caramelized onion, calabrian chili aioli, porchetta, Italian pepper relish, arugula and smoked mozzarella on a ciabatta bun. It was delicious. The porchetta, which is an Italian pork roast, was savory, fatty and salty. Everything Im looking for in a pork roast.My only qualm about the meal was the serving of parmesan fries it came with. There were three parmesan potato wedges. Only three. No biggie though, my cholesterol and weight is thankful right now.

Excellent service, pizzas are delicious, but no flexibility on ingredients

Terrible Atencion!!! They sit us at 8pm, and we were waiting 20 minutes to be atend! After then they told us they we can eat, because they are closing!!!!!! Terrible manager ande rude !!!!!!!!!!!!

Absolutely delicious Italian food and great service